Abstract: A process for validating a public safety agency command issued to a vehicle. In operation, a public safety agency controller receives a public safety agency command validation inquiry from a vehicle communication device. The inquiry indicates that the vehicle communication device has detected a public safety agency command issued to the vehicle and includes a first vehicle identifier and a first vehicle location. The controller receives a public safety agency command information including a second vehicle identifier and a second vehicle location from a public safety agency communication device. The validity of the public safety agency command is determined based on comparing the first vehicle identifier with the second vehicle identifier and comparing the first vehicle location with the second vehicle location. The controller then transmits a notification to the vehicle communication device identifying the validity of the public safety agency command.

Abstract: Scheduling resource reservations in a cloud based communications system. One embodiment provides a scheduling server for scheduling resource reservation in a cloud-based communication system. The scheduling server includes an electronic processor configured to monitor events outside of the cloud-based communication system to determine an occurrence of an incident and determine cloud computing resources to be allocated to consuming communication devices assigned to respond to the incident. The electronic processor is also configured to reserve the cloud computing resources such that the cloud computing resources are available to the consuming communication devices for responding to the incident.

Abstract: A device, method and system for resolving misunderstandings on channels is provided. A device monitors communications on a channel between communication devices. The device determines a misunderstanding in the communications. The device determines information to resolve the misunderstanding. The device controls one or more of the communication devices to provide the information to resolve the misunderstanding.

Abstract: Techniques for predicting a penal code and modifying an annotation based on the prediction are provided. A sentence describing a scene captured with a video capture device may be received form a video description system. The scene may depict a criminal act. An artificial intelligence bot may identify a penal code that has the highest probability of being associated with the criminal act described by the sentence. The sentence may be modified based on a lexicon associated with the identified penal code. Feedback indicating if the identification of the penal code was correct may be received. The feedback may be used to train the artificial intelligence bot.

Abstract: Techniques for adapting workflows based on commonality with others are provided. It is detected that a workflow server connected to a network is being configured via a user interface to create a workflow. The workflow includes detecting a trigger via a sensor in the network and causing an action to execute at a device in the network in response to the trigger. The workflow being created is compared to a previously created workflow to generate a score that indicates a degree of similarity between the workflow being created and the previously created workflow. Upon verifying that the score satisfies a predefined condition, at least one feature of the previously created workflow that is not currently included in the workflow being created is selected. The user interface is signaled to display an indication to propose that the feature be included in the workflow being created.

Abstract: Systems, devices, and technical methods of the present disclosure use an edge appliance to facilitate seamless interoperability between a cloud emergency call management system and call-center systems that are situated onsite in an emergency call center. When an emergency call is received from a caller device, the CECMS routes the call to a call taker who may be working remotely on a telecommunication device. The CECMS transmits a duplicate of audio data and other data that is exchanged between the caller device and the telecommunication device during the call to the edge appliance. The edge appliance converts the audio data and the other data into formats that are compatible with the call-center systems and uses a virtual construct that represents the telecommunication device to transmit the converted data to the call-center systems through a network to which both the edge appliance and the call-center systems are connected.

Abstract: A portable communication device, method, and system enable temporary access to private user information by a venue communication system. The temporary access to the private information is based on a registration that includes user selectable privacy thresholds and predetermined venue conditions. The temporary access by the venue communication system can be adjusted and limited by the portable communication device. The usage of the private data by the venue communication system may be limited to anonymous analytics and/or extended to non-anonymous analytics and notifications based on user input to the communication device.

Abstract: Methods for modifying a patrol route of a safety officer include monitoring persons within geographic areas, identifying a safety officer, tracking an elapsed time value for each of the persons indicating a respective quantity of time since a person has been within a threshold proximity to the safety officer, determining a total elapsed time value for each of the geographic areas based on the respective elapsed time values for each of the persons currently located in the geographic area, determining that a patrol route of the safety officer should be modified based on the total elapsed time value for each of the geographic areas, modifying the patrol route of the safety officer, and transmitting the modified patrol route to the safety officer. The modified patrol route indicates that the safety officer is to patrol a given geographic area of the geographic areas.

Abstract: A process for tagging incident data captured by non-public-safety agency controlled cameras. In operation, an electronic computing device detects an occurrence of an incident and obtains an incident identifier associated with the incident. The electronic computing device determines that a non-public-safety agency controlled camera is available for capturing incident data corresponding to the incident. The electronic computing device then controls a public-safety agency controlled internet-of-things (IoT) infrastructure deployed at an incident location to emit a signal including one of an audible signal, visible signal, or a combination of audible and visible signals to enable the non-public-safety agency controlled camera to tag incident data using the emitted signal. The electronic computing device links a unique tag representing the emitted signal to the incident identifier.

Abstract: An image recognition-based configuration/authorization method for video security systems is disclosed. The method includes detecting a code label within video captured by a security camera that is part of a security system. The method also includes carrying out image recognition on an image, within which is depicted the code label, and taken from the captured video. The carrying out image recognition includes extracting token identification data and an address for a network addressable authorization entity.

Abstract: A process of evaluating the expertise of participants during a group call. In operation, an electronic computing device analyzes speech content of participants on a group call to determine a call context associated with the group call. The electronic computing device then assigns an expected expertise score for the participant by correlating the call context with a participant profile and further determines a demonstrated expertise score for the participant as a function of the expected expertise score and a call participation score indicating a duration of time that the participant has spoken during the group call. When the electronic computing device detects that a decision is being made with respect to the call context, the electronic computing device provides a visual or audio output on a corresponding visual or audio output device indicating the demonstrated expertise score of at least one of the participants.

Abstract: A process of extending retention periods of records. In operation, an electronic computing device identifies a retention period associated with the record. The device obtains information related to a future event. The information includes a time period during which the future event is predicted or scheduled to occur and a location at which the future event is predicted or scheduled to occur. When the device determines that the record is contextually related to the future event based at least in part on the time period or the location of the future event, the retention period associated with the record is extended. The device may also automatically extend retention periods of records based on a number of other retention-related factors associated with the record including recording content, record trustworthiness, recording time, recording location, recording data type, recording source, recording officers' profile and their association, crime statistics, incident severity, and the like.

Abstract: An audio receiver for a converged portable radio (LMR/LTE radio) is provided with improved audio management. The converged device is managed by two different processors (BP/AP) and includes a selectable user setting for selecting either an LMR audio mode or an LTE audio mode (or both). Power up timing differences between the two processors is managed through a smart audio switch mechanism which includes AP control logic for selectively enabling and disabling an AP audio switch in response to operational status of both (AP/BP) processors during power up. The smart audio switch system further includes BP control logic for selectively enabling and disabling a BP audio switch in response to the operational status of the processors. Audio is played out at a single speaker. Both LTE audio and LMR audio can be mixed for a predetermined time during power up until the user selected audio mode has been established.

Abstract: Techniques for saving bandwidth in performing facial recognition are provided. An image including a face may be received, over a wireless link, at a first resolution. A facial recognition system may identify a subset of people who may be associated with the face, wherein the facial recognition system cannot definitively associate the face with an individual person in the subset of people, based on the image including the face at the first resolution. A feature of the subset of people that may be used to identify a person within the subset of people may be determined. A request for the portion of the image containing the feature at a second resolution may be sent over the wireless link. The second resolution may be higher than the first.

Abstract: Techniques for virtual assistant execution of ambiguous commands is provided. A voice instruction from a user may be received at a virtual assistant. The voice instruction may request the virtual assistant to perform a command. The command that is most likely being requested by the voice instruction from the user is identified. An ordered set of actions to execute when performing the command may be retrieved. Each action of the ordered set of actions may indicate if the action is reversible. Each action of the ordered set of actions may be executed in order until a not reversible action is reached or no further actions are in the ordered set of actions.

Abstract: A method and apparatus for aiding a police officer in writing a report by creating a depiction of an incident scene is provided herein. During operation a drone will photograph an incident scene from above. Relevant objects will be identified and a depiction of the incident scene will be created by overlaying the relevant photographed real world objects onto a map retrieved from storage. The depiction of the incident scene will be made available to police officers to increase the officers' efficiency in report writing. More particularly, officers will no longer need to re-create the depiction of the incident scene by hand. Instead, the officer will be able to use the depiction of the incident scene.