Abstract: A computer-implemented method to generate an audio output signal is disclosed. The method may include receiving an audio input signal at an automatic gain control (AGC) unit. The method may further include receiving a volume setting indicator signal at the AGC unit. Further, the method may include setting one or more operational parameters for the AGC unit based on the volume setting indicator signal. In addition, the method may include applying a gain to the audio input signal based on the one or more operational parameters to generate an audio output signal at a desired output level.

Abstract: A video endpoint and related methods are disclosed. A video endpoint includes a control circuit configured to provide a user interface configured to enable a user to communicate with another user of another video endpoint with text during video communications with the other user. The user interface is also configured to enable the user to select from text strings stored in a database. A method of operating the video endpoint includes transmitting data corresponding to a selected one of the text strings stored in the database to the other video endpoint during the video communications responsive to the user selecting the selected one of the text strings. A method of transforming a computing device into a video endpoint includes storing computer-readable instructions directed to performing the functions of the control circuit on one or more servers, and transmitting the computer-readable instructions to the computing device.

Abstract: According to one or more aspects of the present disclosure, operations may include conducting, by a host device, first communication with a first device over a first network. The operations may further include conducting, by the host device based on the first communication, second communication with the first device over a second network when the first device is disconnected from the first network. The operations may also include obtaining, by the host device, a request for a communication session from a second device while the host device is conducting the second communication with the first device over the second network. In addition, the operations may include sending, by the host device, a request notification to the first device over the second network based on the host device conducting the second communication with the first device. The request notification may notify the first device of the request.

Abstract: A telephone system may include a telephone receiver and a base unit. The telephone receiver may include a first electrical contact and a second electrical contact configured to be electrically grounded. The first electrical contact may be either coupled to the second electrical contact or electrically floating. The base unit may be configured to be coupled to the telephone receiver over a wired connection. The base unit may be configured to electrically ground the second electrical contact by way of the wired connection. The base unit may also be configured to determine an identification of the telephone receiver based on whether the first electrical contact is electrically grounded or electrically floating.

Abstract: Apparatuses and methods are disclosed for automatically connecting to a relay service and establish a captioning communication session during a call between a hearing-impaired user and a far-end user. The apparatus includes communication elements configured to receive captions from a relay service, and a processor configured to automatically connect to the relay service and establish a captioning communication session during a call responsive to a determination that a connection to the relay service failed during a time in which the hearing-impaired user desired captions to be enabled. A method includes determining captions are desired by the hearing-impaired user at a first time to be enabled for display to the communication device during a call, detecting a failed connection to the relay service at a second time, and automatically connecting with the relay service and establishing a new captioning communication session at a third time during the call.

Abstract: A method to present communications is provided. The method may include obtaining, at a device, a request from a user to play back a stored message that includes audio. In response to obtaining the request, the method may include directing the audio of the message to a transcription system from the device. In these and other embodiments, the transcription system may be configured to generate text that is a transcription of the audio in real-time. The method may further include obtaining, at the device, the text from the transcription system and presenting, by the device, the text generated by the transcription system in real-time. In response to obtaining the text from the transcription system, the method may also include presenting, by the device, the audio such that the text as presented is substantially aligned with the audio.

Abstract: A method of device to device communication is provided. The method may include obtaining a request for a communication session at a communication system from a first device. The method may further include obtaining profile data of a user associated with the first device and in response to obtaining the request, selecting a second device of multiple second devices to participate in the communication session using the profile data. In some embodiments, the method may also include establishing the communication session between the first device and the second device using the communication system and generating transcript data of the second device audio. The method may also include sending the transcript data and the second device audio to the first device for presentation of the transcription of the second device audio by the first device.

Abstract: A method may include obtaining audio data originating at a first device during a communication session between the first device and a second device and providing the audio data to a first speech recognition system to generate a first transcript based on the audio data and directing the first transcript to the second device. The method may also include in response to obtaining a quality indication regarding a quality of the first transcript, multiplexing the audio data to provide the audio data to a second speech recognition system to generate a second transcript based on the audio data while continuing to provide the audio data to the first speech recognition system and direct the first transcript to the second device, and in response to obtaining a transfer indication that occurs after multiplexing of the audio data, directing the second transcript to the second device instead of the first transcript.

Abstract: According to one or more aspects of the present disclosure, operations may include obtaining multiple microphone signals derived from a microphone array that includes a multiple omnidirectional microphones. Each of the microphone signals may be derived from a different microphone of the microphone array. The operations may further include determining whether the microphone signals include noise, such as wind noise, based on two or more of the plurality of microphone signals. In addition, the operations may include generating an output signal based on a beamformed signal or a reduced-noise signal based on whether the microphone signals are determined to include noise.

Abstract: Systems and methods related to providing error correction in a text caption are disclosed. A method may comprise displaying a text caption including one or more blocks of text on each of a first device and a second device remote from the first device. The method may also include generating another block of text and replacing a block of text of the text caption with the other block of text. Furthermore, the method may include displaying the text caption on the second device having the block of text of the first text caption replaced by the other block of text.

Abstract: Video relay services, communication systems, and methods are disclosed herein. The video relay service for providing automatic translation services during a real-time communication session. The video relay service comprises at least one server configured to receive a video stream containing sign language content from a video communication device associated with a hearing-impaired user; automatically translate the sign language content into a verbal language translation during the real-time communication session without assistance of a human sign language interpreter; and transmit the verbal language translation to a far-end communication device associated with a hearing-capable user during the real-time communication session.

Abstract: A video endpoint and related methods are disclosed. A video endpoint includes a control circuit configured to provide a user interface configured to enable a user to communicate with another user of another video endpoint with text during video communications with the other user. The user interface is also configured to enable the user to select from text strings stored in a database. A method of operating the video endpoint includes transmitting data corresponding to a selected one of the text strings stored in the database to the other video endpoint during the video communications responsive to the user selecting the selected one of the text strings. A method of transforming a computing device into a video endpoint includes storing computer-readable instructions directed to performing the functions of the control circuit on one or more servers, and transmitting the computer-readable instructions to the computing device.

Abstract: Video relay services, communication systems, and methods are disclosed herein. The video relay service is for providing sign language translation services during a real-time communication session between a hearing-impaired user and a hearing-capable user. The video relay service is configured to create a video conference and an audio conference for a remote video interpreter at a remote video interpreter work station to provide teaming assistance request for a first video interpreter work station of the video relay service.

Abstract: Systems and methods for visually indicating an occurrence of an incoming call for the hearing impaired are disclosed. A video communication device may be configured to receive an incoming communication to at least two unique identifiers assigned by a video relay service provider. The video communication device can display a unique visual indicator pattern, which may be user-created and user-assigned to the one of the at least two unique identifiers dialed by a caller. The visual indicator pattern may be indicative of the existence an incoming call, the origin of the call, the destination device for the call, the destination ID for the call, or combinations thereof. The video communication device, when receiving an incoming call, may send a wireless notification signal to other communication devices, thereby notifying other devices that a video communication device is receiving an incoming call.

Abstract: A computer-implemented method to provide transcripts of multimedia messages is disclosed. The method may include receiving, at a server, a message with an attached media file. The message may be directed to a user device. The server may be configured to receive and direct messages to the user device. The method may further include separating the media file from the message before the message is provided to the user device. The method may also include generating, at a transcription system, a transcript of audio data in the media file. The method may also include providing the message to the user device for presentation of the message on the user device. The method may further include providing the transcript and the media file to the user device for presentation of the transcript and the media file on the user device.

Abstract: Apparatuses, systems and methods for presenting a change contact entries option to a user of a first communication device, and causing a contact entry corresponding to the first communication device to be replaced with a contact entry corresponding to a user group to which the first communication device belongs. The first communication device is configured to communicate with one or more servers responsive to being addressed both with a first unique identifier assigned thereto and a first group unique identifier assigned thereto as a member of the user group.

Abstract: Video relay services, communication systems, and methods are disclosed connecting users with N11 services in a video relay service environment. A video relay service may comprise at least one server configured to manage a customer database including customer records for audibly-impaired users of the video relay service, manage an N11 database including alternate numbers corresponding to N11 codes for a plurality of different locations defined by political boundaries, receive incoming video calls including an N11 code from a calling party, resolve the N11 code to an appropriate alternate number for an N11 service based on a political boundary for the calling party responsive to a query of the N11 database, establish a first connection between a video communication device associated with the calling party and a call assistant station associated with a sign language interpreter, and establish a second connection between the call assistant station and the N11 service.