Abstract: The invention provides a highly resilient network infrastructure that provides connectivity between a main network such as the Internet and a subnetwork such as a server-based (e.g., web server) local area network. In accordance with the invention, a network interface incorporated into a server hosting center provides a resilient architecture that achieves redundancy in each of three different layers of the Open System Interconnect (OSI) stack protocol (i.e., physical interface, data link, and network layers). For every network device that is active as a primary communication tool for a group of subnetworks, the same device is a backup for another group of subnetworks. Based on the same connection-oriented switching technology (e.g., asynchronous transfer mode (ATM)) found in high-speed, broadband Internet backbones such as that provided by InternetMCI, the network interface architecture provides a high degree of resiliency, reliability and scalability.

Abstract: A fiber optic communications link having PMD characterization across multiple optical channels to identify PMD problems. The communications link has adaptive PMD controls employed along the optical link, whereby PMD phenomena detected by instruments, such as PMD compensators, are interpreted as being either attributable to perturbation of fiber characteristics at large, or by failure of PMD equipment along the link. The present invention avoids taking unnecessary control or maintenance actions upon PMD related controllers and compensators. PMD notifications from various PMD compensators are correlated to identify which portion of the link has undergone a change in polarization characteristics to further identify PMD related errors and problems.

Abstract: A method and system for providing intelligent network control services in IP telephony, wherein the system includes a location manager and an IP telephony proxy server. The location manager includes an interface to a legacy telephony service control entity and the IP telephony proxy server includes an IP interface to the location manager. If the IP telephony proxy server requires intelligent network services, then the IP telephony proxy server sends an IP telephony session initiation request to the called party at the location manager. The location manager uses the information to query the legacy telephony service control entity for routing information. When the location manager receives a routing response from the service control entity, the location manager maps the response to an IP telephony session control message back to the IP telephony proxy server.

Abstract: To prevent fraudsters from illicitly collecting the authorization number or authorization code, as well as personal identification number, of an unsuspecting authorized user of a public pay phone, the instant invention disables the keypad of the telephone so long as the pay phone is connected to an incoming call, unbeknownst to the authorized user who is attempting to dial out from that pay phone, and the user is detected to have lifted the handset of the pay phone to attempt to dial out. An alternative method of ensuring that the authorization code of an unsuspecting user is not misappropriated includes adding a circuit to the circuitry of the telephone to ensure that a true dial tone is provided when the user picks up the handset. If no true dial tone is detected, the keypad of the telephone remains disabled.

Abstract: A system and method for reliabe delivery of datagram protocol data unit (PDU) packets generated by a network oriented application at a first computing network element to a second computing network element across a network. The method steps include: at the first computing network element, capturing generated datagram packets destined for the second computing network element; determining a size of a payload associated with the datagram and communicating the size of the payload to the second computing element via a reliable connection-oriented transport service PDU; communicating the actual payload to the second computing element via the reliable connection-oriented transport service PDU; and, at the second computing network element, utilizing payload size and payload to reconstruct a datagram PDU including the payload for a network application at the second computing network element. By this technique, reliable datagram PDU transport over the network is ensured.

Abstract: To prevent fraud perpetrators from using a public pay telephone to illicitly collect account numbers, authorization codes or personal identification numbers from an unsuspecting user of the telephone, the instant invention disables the keypad of the telephone if an incoming call is being received at the time that the handset is lifted from the phone by the user. In one method, the ringing signal and the off-hook condition are detected and a control output is provided which disengages the dialing tone generating circuits of the telephone until the handset is placed back on-hook. According to an alternative method, after the handset is lifted, a dial tone is sensed and evaluated by a dial tone discriminator to determine whether the dial tone is likely to be a valid dial tone from a legitimate service provider. If the dial tone is determined to be invalid, then the keypad of the telephone is disabled until the handset is placed back on-hook.

Abstract: In a communications network that provides services to a plurality of users, events occurring during service processing are accumulated in an event record and sent to a record processor to perform post-processing, such as assessing charges to be billed to users of the network. Each service processing node in the communications network accumulates event records, bundles them with instructions as to how they are be processed, and dispatches them to one or more record processors. Before being sent to a record processor, an event record is augmented with instructions describing how to perform processing upon the events in the event record. The record processors are general-purpose processors and the instructions for post-processing are carried within the event records themselves. Post-processors are no longer required to be dedicated to a particular purpose such as billing computation.

Abstract: A system establishes a telephone call between a calling party and a called party. The system receives a telephone call connection request, including identification of the called party, from the calling party and determines, based on the identification information, if the called party is currently connected to a data network. If the called party is currently connected to the data network, the system establishes the telephone call between the calling party and an instant messaging client of the called party.

Abstract: An optical communications system includes spaced apart first and second optical elements. Each optical element has a focal plane. A plurality of optical transmitters, each of which includes a light emitting element, are disposed spaced apart from each other in the focal plane of the first optical element. A plurality of optical receivers, each of which includes a light receiving element, are disposed spaced apart from each other in the focal plane of the second optical element. Optical signals emitted by the light emitting elements are received at first optical element and combined into a single beam. The single beam is received at the second optical element. The second optical element separates the single beam into separate optical signals. The separate optical signals are focused onto the receiving elements.

Abstract: A method is disclosed for connecting a customer representative to a customer switch within a telecommunications network having a plurality of switch domains, each switch domain including a plurality of switches each having a corresponding switch name. At least one of the switches is a gateway switch. The method includes receiving a switch name corresponding to a selected customer switch and displaying a listing of switches residing within a first one of the switch domains. A determination is then made on whether the received switch resides in a first switch domain. A list of gateway switches residing within the selected switch domain is also provided. And from this list a gateway switch is selected in accordance with its availability. A connection is thereafter made via the gateway switch to the received switch. If the received switch is determined not to be resident in the displayed switch listing, a further listing of switches of another switch domain is displayed.

Abstract: A messaging response system is disclosed wherein a service providing system provides services to users via messaging communications. In accordance with an exemplary embodiment of the present invention, multiple respondents servicing users through messaging communications may appear to simultaneously use a common “screen name” identifier.

Abstract: The present invention provides a system and method for auditing and reconciliation of a telephone service provider's database and a central or regional repository. Both the database and repository contain data records. The data records include telephone number porting information that facilitates tracking and porting of telephone numbers. The system comprises interface means between a service provider's database and the repository. The method includes user interface which facilitates selection of auditing and reconciliation choices, including amount of date to be analyzed and downloaded, the type of data and data processing application and time of operation.

Abstract: The present invention is an Enterprise Contact Server that enables customers to submit call-back requests to agents located at any one of a plurality of call centers via the Internet, or virtually any other communications technology available. A call-back to the customer can be placed via any communications technology available. In its preferred embodiment, the Enterprise Contact Server first selects from skill level tables and agent status tables a qualified agent to whom a call-back request can be routed. The Enterprise Contact Server then enables the call-back request to be submitted by a customer directly from an HTML page on a Web site, and have that same HTML page be presented to the selected qualified agent located at one of the plurality of call-back contact centers. The agent can then place a telephone call to the number provided by the customer who submitted the call-back request, and at the same time, establish a TCP/IP communications session with the customer.

Abstract: In a communications network that provides services to a plurality of users, events occurring during service processing are accumulated in an event record and sent to a record processor to perform post-processing, such as assessing charges to be billed to users of the network. Each service processing node in the communications network accumulates event records, bundles them with instructions as to how they are be processed, and dispatches them to one or more record processors. Before being sent to a record processor, an event record is augmented with instructions describing how to perform processing upon the events in the event record. The record processors are general-purpose processors and the instructions for post-processing are carried within the event records themselves. Post-processors are no longer required to be dedicated to a particular purpose such as billing computation.

Abstract: An integrated series of security protocols is disclosed that protect remote user communications with remote enterprise services, and simultaneously protect the enterprises services from third parties. In the first layer, an implementation of the Secure Sockets Layer (SSL) version of HTTPS provides communications security, including authentication of the enterprise web server and the security of the transmitted data. The protocols provide for an identification of the user, and an authentication of the user to ensure the user is who he/she claims to be and a determination of entitlements that the user may avail themselves of within the enterprise system.

Abstract: A system and method for moving voice telephone calls through a data network. More particularly, the system and method are directed to the efficient operation of a novel port card for installation in present and future versions of data switches. Together port cards and data switches form nodes. The port card receives and transmits out signals through respective ports connected to links between nodes. The method provides for voice data to be switched in a Ds0 switching matrix, which is resident on the port card.

Abstract: A method and apparatus for managing state-of-polarization (SOP) controllers along an optical communications link. When the polarization-mode dispersion (PMD) in the link exceeds a preset limit as determined by a PMD compensator, the SOP controller is directed to change rotation angle in an arbitrary fashion. This shift is only undertaken after other indicators are examined to determine that PMD is the main problem affecting the link, and not simply a consequence of a separate problem that the SOP controller rotation angle should not try to fix. By reducing unnecessary SOP adjustments which can disrupt data traffic, the reliability of the optical link is improved.

Abstract: A method and device for preventing fraud in international calls in a long-distance telecommunications system, where selected customers can avoid fraud control blocks and greater granularity is achieved in blocking international destinations. In the method and device, an override flag is created in the records of the Billing Number Screening (BNS) database. When a call is made using a billing number whose corresponding record has the override flag set, the call is not stopped by fraud control blocks on certain international destinations. In addition, international destinations can be blocked with greater specificity because a Country Set Logic (CSET) field is added to the International City Code Database. The addition of CSET to this database allows particular international city destinations to be blocked from certain origin points.

Abstract: A method of monitoring the availability of a network on a monitor web page, includes the steps of: reading query information and depositing query requests into a corresponding one of a plurality of request queues; reading the query requests from the corresponding request queue and sending the query requests to at least one remote network device by sending calls over the IP or SNA network; receiving a reply to the calls from the at least one remote network device indicating an availability status of the at least one remote network device and processing the availability status; depositing the processed availability status in a Web Site Queue; and retrieving the processed availability status from the Web Site Queue and displaying status information for the at least one network device on the monitor web page, the status information being derived from the processed availability status.

Abstract: System and methodology for providing real-time call processing services received at a switch in an intelligent network having one or more service nodes having originating switches for receiving a call event. The system includes a platform-independent communication system for enabling communication between object instances executing at service nodes in the intelligent network. An operating system agent object instance executing in an execution environment associated with an originating switch communicates call origination information corresponding to a call event received at the switch to one or more object instances executing in an execution environment provided at a service node in the network; the object instances including a line object instance for maintaining the state of a communications line associated with a call origination, and, a service object implementing methods for performing a service according to a customer request.