Salesforce.com Patents

Salesforce.com Inc. provides enterprise cloud computing solutions in the areas of sales force automation, customer service and support, community building, marketing automation and analytics.

Salesforce.com Patents by Type
  • Patent number: 11892992
    Abstract: Techniques are disclosed relating to implementing synthetic identifiers (IDs) for a non-relational database. A server system may operate a database, which includes receiving requests to access records of the database using synthetic IDs. But the database may be searchable using natural IDs. The server system may receive a request to insert a record. In response, the server system may obtain, from a first instance of multiple ID generator instances that implement a distributed ID generator service, a synthetic ID generated based on an identifier assigned to the first ID generator instance. The server system may insert the record with the synthetic ID and a natural ID that corresponds to one or more values of the record. The server system may cause the synthetic ID and the natural ID to be stored in an index of the database to enable the record to be accessed via the synthetic ID.
    Type: Grant
    Filed: January 31, 2022
    Date of Patent: February 6, 2024
    Assignee: Salesforce, Inc.
    Inventors: Danielle Elise Gaydorus, Benjamin Busjaeger, Sharath Gilbuena Babu
  • Patent number: 11893043
    Abstract: A first data management system, which may be associated with a content management system (CMS), may receive an identifier for a content item. A content item may be an example of a picture, a blog post, an article, a video, an audio segment (e.g., a podcast) or other type of text or multimedia content. The first data management system may be configured to generate an object corresponding to the content item. The content object may be transmitted to a model corresponding to a second data management system. The model may be configured to identify relationships between data stored at the second data management system. The model may identify one or more data objects that are associated with the received content object, and return the data objects to the first data management system.
    Type: Grant
    Filed: January 21, 2020
    Date of Patent: February 6, 2024
    Assignee: Salesforce, Inc.
    Inventors: Nabarun Sengupta, Kusum Kanwar, Saranyadevi Ganesan, Sundar Veliah
  • Patent number: 11893131
    Abstract: A system, method, and computer-readable media for providing contextual data loss prevention (DLP) within a group-based communication system. At least a portion of a DLP policy may be suspended within a DLP engine based on a context for which a user input is to be displayed. Accordingly, the user input may be displayed without interference from the DLP engine.
    Type: Grant
    Filed: January 29, 2021
    Date of Patent: February 6, 2024
    Assignee: Salesforce, Inc.
    Inventor: Felipe Ryan
  • Patent number: 11895119
    Abstract: An exemplary system having a processor and a memory therein includes means for creating an isolation group, in which creating the isolation groups includes: defining isolation requirements, identifying a group of features utilizing call-out functions, and selecting from among the group of features utilizing call-out functions a group of features having the defined isolation requirements; deploying platform software integrating the isolation requirements, in which the platform software contains instructions to map the isolation requirements to a customer organization; creating the customer organization; creating a unique variant of the customer organization, in which creating the unique variant of the customer organization includes declaratively applying an isolation layer containing isolation requirements on top of a base layer for the customer organization; and deploying the unique variant of the customer organization onto the customer organization's computing infrastructure, in which the unique variant vali
    Type: Grant
    Filed: January 31, 2021
    Date of Patent: February 6, 2024
    Assignee: Salesforce, Inc.
    Inventors: Ryan Guest, Theresa Vietvu, Bradley Vine, Sean Gill, Ricardo Vazquez Reyes
  • Publication number: 20240036913
    Abstract: In accordance with embodiments disclosed herein, there are provided mechanisms and methods for automating deployment of applications in a multi-tenant database environment. For example, in one embodiment, mechanisms include managing a plurality of machines operating as a machine farm within a datacenter by executing an agent provisioning script at a control hub, instructing the plurality of machines to download and instantiate a lightweight agent; pushing a plurality of URL (Uniform Resource Locator) references from the control hub to the instantiated lightweight agent on each of the plurality of machines specifying one or more applications to be provisioned and one or more dependencies for each of the applications; and loading, via the lightweight agent at each of the plurality of machines, the one or more applications and the one or more dependencies for each of the one or more applications into memory of each respective machine.
    Type: Application
    Filed: October 13, 2023
    Publication date: February 1, 2024
    Applicant: Salesforce, Inc.
    Inventors: Pallav Kothari, Phillip Oliver Metting van Rijn
  • Publication number: 20240037503
    Abstract: A method of asset verification implemented by a computing device as part of an asset verification system. The asset verification utilizes unique identifying information of the asset. The method collects asset information from a user, collects asset information from the computing device, generates a unique identifier from the asset information, adds the unique identifier and the asset information to a blockchain, and stores the asset information in a distributed storage system.
    Type: Application
    Filed: October 12, 2023
    Publication date: February 1, 2024
    Applicant: Salesforce, Inc.
    Inventor: Prithvi Krishnan Padmanabhan
  • Patent number: 11886444
    Abstract: An online system receives a search query from a user. In response to the request, the online system obtains search results matching the search query and identifies a set of attributes describing a context of the search query. The online system generates a data structure that includes a plurality of search coefficients. The search coefficients are selected based on the identified set of attributes. Some of the search coefficients have conflicting values. The online system traverses the data structure to identify the search coefficients having conflicting values. For each search coefficient having conflicting values, the online system resolves conflicts and determines a value of the search coefficient. The online system ranks search results based on the resolved values of the search coefficients.
    Type: Grant
    Filed: June 25, 2021
    Date of Patent: January 30, 2024
    Assignee: Salesforce, Inc.
    Inventors: Jayesh Govindarajan, Nicholas Beng Tek Geh, Ammar Haris
  • Patent number: 11886912
    Abstract: Data processing approaches are disclosed that include receiving a configuration indicating a plurality of parameters for performing a data processing job, identifying available compute resources from a plurality of public cloud infrastructures, where each public cloud infrastructure of the plurality of public cloud infrastructures supports one or more computing applications, one or more job schedulers, and one or more utilization rates, selecting one or more compute clusters from one or more of the plurality of public cloud infrastructures based on a matching process between the parameters for performing the data processing job and a combination of the one or more computing applications, the one or more job schedulers, and the one or more utilization rates, and initiating the one or more compute clusters for processing the data processing job based on the selecting.
    Type: Grant
    Filed: January 29, 2021
    Date of Patent: January 30, 2024
    Assignee: Salesforce Inc.
    Inventors: Amit Martu Kamat, Siddharth Sharma, Raveendrnathan Loganathan, Anil Raju Puliyeril, Kenneth Siu
  • Patent number: 11886691
    Abstract: Embodiments of the present disclosure provide methods, systems, apparatuses, and computer program products for managing one or more group-based communications and/or one or more group-based communication channels to cause rendering of a group-based communication interface. In some embodiments, a group-based communication system causes rendering of a group-based communication interface including a focus interface component, which may be used to receive a user focus selection input. The group-based communication system generates a focus value and identifies a focus threshold. The group-based communication causes rendering of the group-based communication interface based on whether the focus value satisfies the identified focus threshold. Embodiments further provide methods, systems, apparatuses, and computer program products for managing one or more user communications to cause rendering of a user communication interface.
    Type: Grant
    Filed: March 1, 2021
    Date of Patent: January 30, 2024
    Assignee: Salesforce, Inc.
    Inventor: David Fay
  • Patent number: 11887088
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for facilitating smart moderation and/or validation of product and/or service details in database systems according to one embodiment. In one embodiment and by way of example, a method includes identifying images as a media description associated with a product, wherein the media description to be communicated using one or more media outlets over one or more communication networks, and wherein the images are captured using one or more cameras; detecting an image having an object potentially not suitable for communication based on a rule; assigning a score to the object; comparing the score to a threshold reflecting a minimum level of suitability for communication of the media description based on the rule; disallowing the object or the image to be communicated when the score is less than the threshold; and facilitating publication, by a website, of the media description without the object or the image.
    Type: Grant
    Filed: January 22, 2020
    Date of Patent: January 30, 2024
    Assignee: Salesforce, Inc.
    Inventors: Phaneendra Babu Yarra, Seetendra Singh Sengar, Nitesh Dewani, Divyapal Singh Yaduvanshi
  • Patent number: 11887180
    Abstract: Systems and techniques are provided for enhanced and flexible ingestion of product-related data from various and diverse data sources. The product-related data is linked to interactions that allow end-user customers to view and manipulate product listings and product data using the ingested information.
    Type: Grant
    Filed: November 2, 2021
    Date of Patent: January 30, 2024
    Assignee: Salesforce, Inc.
    Inventors: Jeremiah David Brazeau, Joselito Campos Santana, Colin Brazeau
  • Patent number: 11887033
    Abstract: Disclosed are non-limiting examples of systems, apparatus, methods and computer program products for dynamically configuring a process associated with an application based on environmental characteristics monitored by a mobile device. In some implementations, the process includes stages and decision nodes. There is a configurable flow along a path defined by a subset of the stages controlled by a subset of the decision nodes. Contextual data is provided by the mobile device on which the application is usable. The contextual data indicates one or more environmental characteristics associated with a physical environment in which the mobile device is or has been located. The contextual data can be provided as a control input to a decision node associated with a current stage of the process. The process can be configured accordingly.
    Type: Grant
    Filed: November 19, 2020
    Date of Patent: January 30, 2024
    Assignee: Salesforce, Inc.
    Inventors: Adrian Dieter Rapp, Qingqing Liu, Michael Chou
  • Patent number: 11886678
    Abstract: A system, method, and computer-readable media for dividing the content of a user interface for a group-based communication system among a plurality of windows. A parent window may comprise a plurality of panes. A child window may be created from the parent window by an actuation on a pane of the plurality of panes presented by the user interface. Child windows and the parent window may share computer memory. A plurality of windows may be created to divide the content of the user interface. Libraries designed for single window applications may be modified to work with a plurality of windows. The group-based communication system may be implemented via various web technologies.
    Type: Grant
    Filed: September 27, 2022
    Date of Patent: January 30, 2024
    Assignee: Salesforce, Inc.
    Inventors: Andrew Fong, Felix Rieseberg, Andrew Locascio, Samuel Attard, Alfred Xing, Albert Xing
  • Patent number: 11886401
    Abstract: Techniques are disclosed relating to compressing database keys. A computer system may receive a request to write a database record to a storage medium. The database record may include a database key and a corresponding data value. The computer system may compress the database key by replacing a portion of the database key with particular data that identifies a location of a reference database key and an amount of similarity determined between the database key and the reference database key. The computer system may write the database record to the storage medium. The database record may include the compressed database key and the corresponding data value.
    Type: Grant
    Filed: January 10, 2022
    Date of Patent: January 30, 2024
    Assignee: Salesforce, Inc.
    Inventors: Rohit Agrawal, Aditya Dharmanand Shetty, Thomas Fanghaenel
  • Patent number: 11888605
    Abstract: Methods and systems for making effective use of system resources. A plurality of requests for access to a resource are received. Each request has an associated group of features. The group of features for each request is analyzed to collect observations about the plurality of requests. A function to predict an outcome of a subsequent request is generated based on the observations. Resources are allocated to service the subsequent request based on the function.
    Type: Grant
    Filed: September 28, 2022
    Date of Patent: January 30, 2024
    Assignee: Salesforce, Inc.
    Inventors: Andrey Gusev, Ronald Yang, Scott Hansma, Jesse Collins, Alan Arbizu
  • Patent number: 11886421
    Abstract: Exemplary systems, implement Distributed Ledger Technology (DLT) in conjunction with a cloud based computing environment. The system operates receives input for adding a plurality of authorized network participants to a declared application, in which the network participants are granted access rights to the declared application. The system further deploys an executable install package to each of the plurality of authorized network participants for the declared application; in which the executable install package retrieves the metadata for the declared application from the blockchain and displays GUIs specific to the declared application which are auto generated by the executable install package based on the retrieved metadata.
    Type: Grant
    Filed: January 30, 2020
    Date of Patent: January 30, 2024
    Assignee: Salesforce, Inc.
    Inventor: Prithvi Krishnan Padmanabhan
  • Patent number: 11886461
    Abstract: A system tokenizes raw values and corresponding standardized values into raw token sequences and corresponding standardized token sequences. A machine-learning model learns standardization from token insertions and token substitutions that modify the raw token sequences to match the corresponding standardized token sequences. The system tokenizes an input value into an input token sequence. The machine-learning model determines a probability of inserting an insertion token after an insertion markable token in the input token sequence. If the probability of inserting the insertion token satisfies a threshold, the system inserts the insertion token after the insertion markable token in the input token sequence. The machine-learning model determines a probability of substituting a substitution token for a substitutable token in the input token sequence.
    Type: Grant
    Filed: July 31, 2019
    Date of Patent: January 30, 2024
    Assignee: Salesforce, Inc.
    Inventors: Arun Kumar Jagota, Stanislav Georgiev
  • Patent number: 11886449
    Abstract: An apparatus is provided for outputting suggested query items by a group-based communication platform. The apparatus may include at least one memory and at least one processor configured to detect group-based communication platform query data stored in a memory of the apparatus. The processor is also configured to rank suggested query items based on the group-based communication platform query data. The processor is further configured to detect non-keystroke engagement of a search input interface of the group-based communication platform. The processor is further configured to determine a first subset of the suggested query items based on the ranking of the suggested query items and automatically launch a query suggestion interface including a first subset of the suggested query items in response to detecting the non-keystroke engagement of the search input interface. Corresponding methods and computer program products are also provided.
    Type: Grant
    Filed: May 26, 2022
    Date of Patent: January 30, 2024
    Assignee: Salesforce, Inc.
    Inventors: Andrew S. Morrison, Aaron J. Maurer
  • Patent number: 11888631
    Abstract: Techniques for providing a dynamic and modifiable sidebar of a user interface of a communication platform are discussed herein. The sidebar includes affordances of virtual spaces that are associated with a particular user account, such that a virtual space is accessible via a respective affordance. In examples, a section of the sidebar can be modifiable by the user, such as to enable the user to personalize the sidebar. The virtual spaces can include collaborative documents that are created and managed by the communication platform. In examples, the communication platform receives interaction data associated with an interaction of a first user with a collaborative document and identifies a second user associated with the collaborative document. Based in part on the interaction data, the communication platform causes a notification to be presented in a sidebar of user interface associated with the second user, to inform the second user of the update.
    Type: Grant
    Filed: January 31, 2022
    Date of Patent: January 30, 2024
    Assignee: Salesforce, Inc.
    Inventors: Michael Hahn, Sohom Paul
  • Patent number: 11888908
    Abstract: Generating shared workspaces for enabling communications between users of different organizations and facilitating discovery of users associated with different organizations is described. A first user can generate a shared workspace and associate one or more other organizations therewith. The first user can designate first criteria associated with joining the shared workspace. The communication platform can receive a request from a second user to join the shared workspace. Based on a determination that the second user satisfies the first criteria, the communication platform can enable the second user access to the shared workspace. In some examples, an administrator associated with an organization of the second user can establish second criteria for users of the organization to join the shared workspace. In such examples, the communication platform can enable the second user access to the shared workspace based on a determination that the second user also satisfies the second criteria.
    Type: Grant
    Filed: April 18, 2022
    Date of Patent: January 30, 2024
    Assignee: Salesforce, Inc.
    Inventors: Michael Demmer, Matthew Wahl, Christopher Sullivan, Ilan Frank, Yian Lo
  • Patent number: 11887599
    Abstract: A conversation engine performs conversations with users using chatbots customized for performing a set of tasks that can be performed using an online system. The conversation engine loads a chatbot configuration that specifies the behavior of a chatbot including the tasks that can be performed by the chatbot, the types of entities relevant to each task, and so on. The conversation may be voice based and use natural language. The conversation engine may load different chatbot configurations to implement different chatbots. The conversation engine receives a conversation engine configuration that specifies the behavior of the conversation engine across chatbots. The system may be a multi-tenant system that allows customization of the chatbots for each tenant.
    Type: Grant
    Filed: February 10, 2023
    Date of Patent: January 30, 2024
    Assignee: Salesforce, Inc.
    Inventors: Xinyi Yang, Tian Xie, Caiming Xiong, Wenhao Liu, Huan Wang, Kazuma Hashimoto, Yingbo Zhou, Xugang Ye, Jin Qu, Feihong Wu
  • Publication number: 20240028191
    Abstract: A user device (e.g., a computing device, a smart device, a mobile device, a laptop, a tablet, a set-top box, a display device, etc.) may generate and/or display a scrollable user interface (e.g., a configuration form/interface, a web form, a web page, an application page, a data form, etc.) that includes data fields. A data reflection element for a data field that is displayed based on proximity of an interactive element to the data field may be generated. Based on an interaction with the data reflection element via the interactive element, data input to the data field may be displayed in a field of a data reflection window of the scrollable user interface. An indication element that indicates correspondence between the data field and the field of the data reflection window may also be displayed.
    Type: Application
    Filed: July 21, 2022
    Publication date: January 25, 2024
    Applicant: Salesforce, Inc.
    Inventor: Jose LEJIN P J
  • Patent number: 11881959
    Abstract: Methods, apparatus and computer program product that may include receiving, by one or more servers of a group-based communication platform and from a client of a first user with administrative privileges and associated with a first organization, a request to generate a shared communication channel on the group-based communication platform. A shared communication channel may be generated based on the request. A second request may be received by the one or more servers to provide at least one second user associated with a second organization access to the shared communication channel. Access may be provided to the second user. A message communication may be rendered in a shared communication channel interface associated with the shared communication channel with a graphical indicator that indicates the message communication is associated with the first organization.
    Type: Grant
    Filed: October 28, 2022
    Date of Patent: January 23, 2024
    Assignee: Salesforce, Inc.
    Inventors: Brenda Jin, Sean Rose, Myles Grant, Elizabeth Johnston, Andrew King
  • Patent number: 11880297
    Abstract: Disclosed herein are system, method, and device embodiments for implementing dynamic codeless logging in an integration platform system. An integration platform may provide a declaratively-configurable asset pre-configured to implement a logging functionality associated with a log point, package the declaratively-configurable asset within an integration application, and receive a selection of the log point associated with the declaratively-configurable asset. In addition, the integration application may generate log information corresponding to the log point based on the selection of the log point and the logging functionality. Further, the integration platform may present the log information within a graphical user interface.
    Type: Grant
    Filed: September 27, 2022
    Date of Patent: January 23, 2024
    Assignee: Salesforce, Inc.
    Inventors: Andrew Craig Bragdon, Ignacio Agustin Manzano, Agustin Lopez Gabeiras
  • Patent number: 11880659
    Abstract: Methods and systems for hierarchical natural language understanding are described. A representation of an utterance is inputted to a first machine learning model to obtain information on the first utterance. According to the information on the utterance a determination that the representation of the utterance is to be inputted to a second machine learning model that performs a dedicated natural language task is performed. In response to determining that the representation of the utterance is to be inputted to a second machine learning model, the utterance is inputted to the second machine learning model to obtain an output of the dedicated natural language task.
    Type: Grant
    Filed: January 29, 2021
    Date of Patent: January 23, 2024
    Assignee: Salesforce, Inc.
    Inventors: Shiva Kumar Pentyala, Jean-Marc Soumet, Shashank Harinath, Shilpa Bhagavath, Johnson Liu, Ankit Chadha
  • Patent number: 11880372
    Abstract: A plurality of metadata entries may be sent from a database system to a distributed storage system via a communication interface. The metadata entries may correspond with a respective plurality of metadata identifiers. A first function in a smart contract deployed on a blockchain may be executed to mint a designated non-fungible token initially owned by a first blockchain party corresponding with a database system account. A first transaction transferring the designated non-fungible token to a second blockchain party different from the first blockchain party may be identified. A second function in the smart contract may be executed to record a second transaction updating an attribute value associated with the designated non-fungible token to include a designated one of the plurality of metadata identifiers corresponding with a designated one of the metadata entries.
    Type: Grant
    Filed: May 10, 2022
    Date of Patent: January 23, 2024
    Assignee: Salesforce, Inc.
    Inventors: Prithvi Krishnan Padmanabhan, Gary Brandeleer, Avanthika Ramesh, Adam Caplan, Angus Dunn, Dan Xu, Chinmay Gore, Aditya Nikhil Desai
  • Patent number: 11880835
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for facilitating prevention of duplicate transactions across multiple transaction entities in database systems according to one embodiment. In one embodiment and by way of example, a method includes receiving a request to facilitate a financial transaction, wherein the request is received from an external computing device and includes an idempotency key that is unique to the request, and verifying, based on the idempotency key, the request as being a valid request or an invalid request, wherein the valid request is registered, and classifying, based on the idempotency key and a gateway log, the valid request as an original request or a duplicate request that is a successful duplicate request or an unsuccessful duplicate request.
    Type: Grant
    Filed: June 29, 2020
    Date of Patent: January 23, 2024
    Assignee: Salesforce, Inc.
    Inventors: Manasa Ranjan Tripathy, Tarundeep Batra, Ravi Shankar
  • Patent number: 11880484
    Abstract: A multi-tenant system sends jobs for execution on a secondary platform such as a cloud based platform. The multi-tenant system sends tenant data for multiple tenants to the secondary platform. The multi-tenant system obtains job-level credentials from the secondary platform, for example, security tokens that provide access to tenant data for a fixed length of time. The multi-tenant system uses the job-level credentials for enforcing tenant level data isolation for jobs executed on the secondary platform. This ensures that the jobs executing on the secondary platform do not access, modify, or delete data of tenants not related to the job.
    Type: Grant
    Filed: November 12, 2019
    Date of Patent: January 23, 2024
    Assignee: Salesforce, Inc.
    Inventors: Christopher James Wu, Shaun Senecal
  • Patent number: 11880295
    Abstract: A method for testing a web service is disclosed, the method including testing, by a testing application executing on a client computing system, a web service running at least partially on a server computing system. The testing includes directing a web browser of the client computing system to simulate user interaction with the web service to perform a particular operation that includes a particular set of sub-operations. The directing includes issuing one or more requests to perform the particular set of sub-operations. The testing also includes recording test information based on responses received from the web service in response to performing the particular set of sub-operations. The test information includes latency information for at least one of the sub-operations of the particular set. The method also includes presenting, by the client computing system, a user interface having a graphical element depicting an analysis of the recorded test information.
    Type: Grant
    Filed: November 8, 2021
    Date of Patent: January 23, 2024
    Assignee: Salesforce, Inc.
    Inventors: Arjun Shetty, Sandeep Bansal
  • Patent number: 11880349
    Abstract: A method implemented by a computer system including receiving a transaction for a blockchain to update a data record persistently stored on the blockchain, the transaction specifying updated values for one or more of a plurality of data elements of the data record, and updating correlated data records separate from the blockchain in a database system to match the updated values for the data record in the blockchain.
    Type: Grant
    Filed: July 30, 2019
    Date of Patent: January 23, 2024
    Assignee: Salesforce, Inc.
    Inventor: Prithvi Krishnan Padmanabhan
  • Publication number: 20240020141
    Abstract: Methods and systems are provided for automatically determining a need to invoke functionality of a feature of an application while using a primary application and for automatically invoking that functionality without user action. When input information is input into the primary application via a user interface of a user system, it can be received by an application server from a sender process at the user system, and a prefix that occurs before a text string can be identified. The text string that follows the prefix can be extracted by performing a matching analysis against a library of keywords and extracting a matching keyword. The text string comprises extracted text from the input information. The matching keyword can be matched to an entry that is mapped to a command that can be executed to generate an action that automatically invokes the functionality of the feature of the application without user action.
    Type: Application
    Filed: February 24, 2023
    Publication date: January 18, 2024
    Applicant: salesforce.com, inc.
    Inventor: Pranoy Cherian Mathew
  • Publication number: 20240022406
    Abstract: Disclosed are some implementations of systems, apparatus, methods and computer program products for tracking inbound email messages in association with database records. An outbound email message is automatically generated or updated to include a message identifier within one or more headers and within a body of the outbound email message. Subsequently, a first electronic mail message received via a network from a first client device is processed, where the first electronic message has one or more headers and a body. A first message identifier (ID) is obtained from the body and the first message ID is parsed such that an encrypted portion and one or more unencrypted portions are obtained, where a first unencrypted portion of the unencrypted portions includes an entity identifier associated with a first database record of a database.
    Type: Application
    Filed: July 18, 2022
    Publication date: January 18, 2024
    Applicant: Salesforce, Inc.
    Inventors: Minhui Yan, Abhijit Bare
  • Patent number: 11875400
    Abstract: Exemplary systems, methods, and apparatuses dynamically assign nodes to a group within blockchains based on transaction type and node intelligence using Distributed Ledger Technology (DLT) in conjunction with a cloud based computing environment. The exemplary system operates a blockchain interface to the blockchain on behalf of a plurality of tenants of the host organization, creates a consensus group on the blockchain and associates the consensus group with a specific transaction type for transactions to be processed via the blockchain. The system further assigns participating nodes to the consensus group and grants increased weight consensus voting rights to the consensus group.
    Type: Grant
    Filed: January 29, 2020
    Date of Patent: January 16, 2024
    Assignee: Salesforce, Inc.
    Inventor: Prithvi Krishnan Padmanabhan
  • Patent number: 11874797
    Abstract: Privilege escalation in a cloud platform comprises provisioning to a client access privileges to the database entities that are covered by a license. A base escalation matrix is provisioned to the client with additional access privileges not covered by the license. An API request is received and the requested CRUD operation is attempted on a first database entity. Responsive to the requested CRUD operation initially failing because the client does not have required access privileges activation of an exception signaling failure of the requested CRUD operation is detected and used as a trigger to fetch the base escalation matrix. The access privileges of the client are escalated by applying the additional access privileges from the base escalation matrix to a user context of the current API query request, and repeating the requested CRUD operation. The escalated access privileges are then removed.
    Type: Grant
    Filed: June 23, 2022
    Date of Patent: January 16, 2024
    Assignee: Salesforce, Inc.
    Inventor: Manish Singh
  • Patent number: 11875294
    Abstract: A method to provide multi-objective recommendations. The method includes receiving user input indicating a plurality of objectives, where each of the plurality of objectives indicates a desired goal for a field of interest, receiving user input indicating a plurality of actionable fields, receiving user input indicating selection of one of a plurality of records in a data set, determining, based on applying an evolutionary algorithm, one or more candidate changes to values of the plurality of actionable fields of the selected record, determining, for each of the one or more candidate changes, a multi-objective score for that candidate change, selecting one or more of the one or more candidate changes to recommend to a user based on the multi-objective scores of the one or more candidate changes, and providing, for display to the user, the selected one or more candidate changes as recommended changes.
    Type: Grant
    Filed: September 23, 2020
    Date of Patent: January 16, 2024
    Assignee: Salesforce, Inc.
    Inventors: Lingtao Zhang, Chang Lu, Sybil Shim, Amit Kumar
  • Patent number: 11875311
    Abstract: Techniques for enabling an efficient means of collaborating via a collaborative document associated with a communication platform are described herein. In some examples, the collaborative document can be created within and managed by the communication platform. In at least one example, a collaborative document can support editable text and/or objects that can be ordered, added, deleted, modified and/or the like, such as by members thereof. Additionally, the collaborative document can include messaging functionalities. In at least one example, the collaborative document can include or be associated with a document identifier configured to enable functionalities associated with the type of virtual space corresponding to the virtual space identifier. That is, the collaborative document can leverage existing paradigms associated with the communication platform to enable the functionalities.
    Type: Grant
    Filed: December 30, 2021
    Date of Patent: January 16, 2024
    Assignee: Salesforce, Inc.
    Inventors: Andrew Fong, Michael Hahn, Ed Donghyun Kim
  • Patent number: 11875110
    Abstract: Provided herein are system, method, and/or computer program product embodiments, and/or combinations and sub-combinations thereof for seamlessly adding and removing form fields from a form. A form engine may receive a request to generate a form. The form engine may render a screen to populate the form with form fields and organize the form fields by sections. Form fields may be added to a selected section by toggling a button corresponding to a given form field, from unselected to selected. Form fields may be removed from any given section by toggling a button corresponding to a given form field from selected to unselected.
    Type: Grant
    Filed: January 31, 2020
    Date of Patent: January 16, 2024
    Assignee: Salesforce, Inc.
    Inventors: Vladimir Martinov, Charles Allen, Keld Bangsberg, Alison Meyer, Patrick Tewson
  • Patent number: 11875081
    Abstract: A system, method, and computer-readable media for persisting an annotated screen share within a group-based communication system are provided. A screen share may be received from a sharing user within a synchronous multimedia collaboration session. The screen share may be transmitted to viewing users for display. A viewing user may submit an annotation for the screen share. A sharing or viewing user may then submit a request to save the annotated screen share. The annotated screen share may be automatically persisted in association with the synchronous multimedia collaboration session.
    Type: Grant
    Filed: January 31, 2022
    Date of Patent: January 16, 2024
    Assignee: Salesforce, Inc.
    Inventors: Noah Weiss, Anna Niess, Kevin Marshall, Katie Steigman, Dolapo Falola
  • Patent number: 11876910
    Abstract: Exemplary systems, implement a multi-tenant blockchain platform for managing the Einstein cloud platform's decisions using Distributed Ledger Technology (DLT) in conjunction with a cloud based computing environment. The system operates a blockchain interface to a blockchain on behalf of a plurality of tenants of the host organization, configures the blockchain to share a training data set between two or more tenants pursuant to a consent agreement, trains an AI model to make recommendations based on the training data set, receives a request to register the AI model with an audit record keeping service, receives a transaction at the blockchain, issues a decision by the AI model to accept or reject the transaction; and then proceeds to transact a new asset onto the blockchain recording the decision to accept or reject the transaction and the data set utilized to train the AI model with a version of the AI model.
    Type: Grant
    Filed: January 29, 2020
    Date of Patent: January 16, 2024
    Assignee: Salesforce, Inc.
    Inventor: Prithvi Krishnan Padmanabhan
  • Patent number: 11875393
    Abstract: System and methods are described for generating recommendations from dynamically-mapped data. In one implementation, a database system receives a first request to generate a recommendation objection and a second request to retrieve additional data to include in the recommendation object. The database system retrieves the recommendation data from a first database table. The database system identifies the additional data in a second database table that is stored separately from the first database table. The database system generates the recommendation object to include the recommendation data from the first database, and maps the additional data to one or more fields of the recommendation object.
    Type: Grant
    Filed: January 28, 2020
    Date of Patent: January 16, 2024
    Assignee: Salesforce, Inc.
    Inventors: Joel Ragnar Palmert, Kiran Hariharan Nair, Merwan Hade, Nikhil Kataria, Jia Lian Wang, Michael Moriarty
  • Patent number: 11875305
    Abstract: Described herein are systems, apparatus, methods and computer program products configured for image detection/recognition of products. The disclosed systems and techniques utilize video data to provide the necessary number of images and view angles needed to train a machine learning product detection/recognition system to recognize a specific product within later provided images. In various embodiments, a user may provide video data and the video data may be transformed in a manner that may aid in training of the machine learning system.
    Type: Grant
    Filed: September 13, 2022
    Date of Patent: January 16, 2024
    Assignee: Salesforce, Inc.
    Inventor: Alex Papli
  • Publication number: 20240013321
    Abstract: In accordance with disclosed embodiments, there are provided methods, systems, and apparatuses for aggregating social network feed information including, for example, means for receiving user activity data from one or more social networks; parsing the user activity data to render a plurality of targeting parameters culled from the user activity data; matching one or more of the plurality of targeting parameters with advertising conditions for a social media campaign, wherein the advertising conditions of the social media campaign are contextually relevant to the one or more targeting parameters matched; recommending the social media campaign via a user interface; receiving authorization to launch the social media campaign via input received at the user interface or automatically launching the social media campaign based on pre-defined parameters; and deploying the social media campaign to one or many social media networks. Other related embodiments are disclosed.
    Type: Application
    Filed: September 25, 2023
    Publication date: January 11, 2024
    Applicant: Salesforce, Inc.
    Inventors: Liam Tomar Fontvieille Doyle, Andrew Ian Craven, Teddy Kite Joe
  • Publication number: 20240013151
    Abstract: A method receives an input file. The input file includes a plurality of entries where different entries are associated with a different characteristic. A selection of a guide for an entry is determined where a guide includes guidelines for formatting content in an entry in the plurality of entries. The method performs analyzing an image from the entry to generate image variations. Then, the method analyzes the image and the image variations to place text items from the entry in the image and the image variations where the text items in the image and the image variations are formatted based on the guidelines in the guide for the entry. A plurality of design variants is generated for the entry based on the image and the image variations that include text items.
    Type: Application
    Filed: July 7, 2022
    Publication date: January 11, 2024
    Applicant: Salesforce, Inc.
    Inventors: Scott Bokma, Brian J. Lonsdorf, Sönke Rohde, Alan Martin Ross, Michael Sollami, David Woodward, Jessica Lundin
  • Patent number: 11870860
    Abstract: A cloud infrastructure is configured and deployed for managing services executed on a cloud platform. The cloud infrastructure includes a control datacenter configured to communicate with one or more service datacenters. The service datacenter deploys one or more application programming interfaces (API's) associated with a service. The service datacenter also deploys an administration agent. The control datacenter hosts an engine that receives requests from users to perform administration operations by invoking the administration API's. In this manner, the control datacenter functions as a centralized control mechanism that effectively distributes administration operation requests as they are received from users to service datacenters that can service the requests. The cloud infrastructure provides an auditable, compliant and secure management system for administering services for distributed systems running in the cloud.
    Type: Grant
    Filed: August 24, 2022
    Date of Patent: January 9, 2024
    Assignee: Salesforce, Inc.
    Inventors: Prasad Peddada, Sriram Shankarlal, Giridharan Sridharan, Nirav K. Butala
  • Patent number: 11870845
    Abstract: Methods, media, and systems are disclosed for adding new users to a channel in a group-based communication system. The system receives a request to add new users to a channel. The system adds a new user by classifying the new user's email address domain as internal or external. If the domain is internal, the first user is added to the channel as a member, and if the domain is external, the user is prompted for a type of access for the new user. If the new user's access type is guest, the new user is added to the channel as a guest. If the type of access is shared, the channel is shared with an organization associated with the domain, and the new user is added as a member of the channel that has been shared.
    Type: Grant
    Filed: March 14, 2022
    Date of Patent: January 9, 2024
    Assignee: Salesforce, Inc.
    Inventors: Sarah Henkens, Britton Jamison, Yoav Sion
  • Patent number: 11868702
    Abstract: A computer-implemented method and corresponding systems and apparatuses for configuring the visual appearance of a webpage. The method involves providing access to color schemes through a user interface of a software application and assigning color schemes to corresponding sections of the webpage based on user input. Each color scheme includes at least one foreground color paired with a corresponding background color that contrasts the foreground color. The method further involves generating source code representing the webpage. In some examples, the source code includes a first container corresponding to a first section and a second container corresponding to a second section. The first container includes properties corresponding to a first color scheme. Similarly, the second container includes properties corresponding to a second color scheme. Because the second section is a subsection of the first section, the source code is generated with the second container being nested within the first container.
    Type: Grant
    Filed: October 19, 2022
    Date of Patent: January 9, 2024
    Assignee: Salesforce, Inc.
    Inventors: Kyung Jin Kim, Shelby Hubick, Bret Little, Andrew Peterson
  • Patent number: 11871305
    Abstract: This disclosure is directed to a group-based communication system that is configured to generate a group-based communication interface comprising a priority pane, a last actions pane, and a missed pane. Each of the priority pane, the last actions pane, and the missed pane and configured for efficient positioning within a defined display window of a client device.
    Type: Grant
    Filed: November 1, 2021
    Date of Patent: January 9, 2024
    Assignee: Salesforce, Inc.
    Inventors: Isaiah Greene, Jerry Talton, Noah Weiss, Michael Montazeri, Luis Tandalla, Anna Niess, Renaud Bourassa, Kyle Stetz
  • Patent number: 11868505
    Abstract: System, method, and/or computer program product embodiments for automatic removal of sensitive data items from records are disclosed. In one or more embodiments, a record with a sensitive field (for storing a sensitive data item) is linked to a self-removal data policy that includes a condition set. When the condition set is true, the sensitive data item is automatically removed from the record without deleting the record and without removing other data items stored in other fields of the record. Conditions may be associated with a time period following the upload or storage of the sensitive date item, the occurrence of an event that requires the sensitive date item, a read or approval of the sensitive data item, etc. A user may modify a condition in the condition set to make the condition more stringent or less stringent.
    Type: Grant
    Filed: September 16, 2021
    Date of Patent: January 9, 2024
    Assignee: Salesforce, Inc.
    Inventors: Gang Shu, Jong Lee, Kasthuri Periyakoil, Shawn Butterfield, Gerard Iervolino, Mike Cain, Kevin Lun, Sriram Rangaraj, Sai Lakshminaraayana, Jianwu Zhao
  • Patent number: 11868750
    Abstract: Computing systems, for example, multi-tenant systems deploy software artifacts in data centers created in a cloud platform using a cloud platform infrastructure language that is cloud platform independent. The system receives a declarative specification for creating a datacenter on a cloud platform. The system generates an aggregate pipeline comprising a hierarchy of pipelines. The system generates an aggregate deployment version map associating data center entities of the data center with versions of software artifacts targeted for deployment on the datacenter entities. The system collects a set of software artifacts according to the aggregate deployment version map. The system executes the aggregate pipeline in conjunction with the aggregate deployment version map to create the datacenter in accordance with the cloud platform independent declarative specification.
    Type: Grant
    Filed: January 28, 2022
    Date of Patent: January 9, 2024
    Assignee: Salesforce, Inc.
    Inventors: Srinivas Dhruvakumar, Varun Gupta, Abhishek B. Waichal, Mayakrishnan Chakkarapani, Christopher Steven Moyes
  • Patent number: D1010676
    Type: Grant
    Filed: December 22, 2021
    Date of Patent: January 9, 2024
    Assignee: Salesforce, Inc.
    Inventors: Siddhant Mehta, Mark Kawano, Akshay Bakshi