Abstract: One disclosed example system includes a reception room meeting device configured for establishing a video conference with a device associated with a remote receptionist. The reception room meeting device sends a request for a video meeting with one of a plurality of candidate remote receptionists in response to receiving an activation signal triggered by a visitor to a reception area, and establishes the video meeting with a device associated with one remote receptionist selected based on the request. The system further includes a virtual receptionist system configured to access visitor data obtained by various input devices at the reception area, and determine the status of the visitor based on the visitor data. The virtual receptionist system further transmits the status of the visitor to the device associated with the selected remote receptionist to facilitate the check-in process.

Abstract: A computer-implemented method of processing an emergency incident can include routing a first emergency call and a second emergency call; verifying that the first emergency call and the second emergency call relate to the same emergency incident; establishing a conference bridge between communication terminals of first and second agents who were assigned the first and second calls so the agents are able to communicate via the conference bridge and to merge the first emergency call and the second emergency call that relate to the same emergency incident. If the first and second emergency calls are merged, a message can be sent to a services provider device (e.g. police station device, fire station device, etc.) for handling the emergency incident. A communication apparatus can be provided to implement embodiments of the method as well.

Abstract: Aspects of the present disclosure provide an environmental probe configured to be at least partially inserted into the ground at a location and to provide defensible space monitoring and maintenance for a home or other structure. The environmental probe may include one or more environmental sensors configured to perform various environmental measurements to generate environmental measurement data. The environmental probe (e.g., a processor of the environmental probe) may compare the environmental measurement data to one or more thresholds to determine an alert state associated with the location. The environmental probe may include one or more wireless interfaces configured to enable communication with a remote device, such as a smart hub device or other environmental probes. The environmental probe may transmit an indicator of the alert state to the remote device to enable performance of one or more operations based on the alert state.

Abstract: A method and device for improved audio intelligibility in a converged land mobile radio (LMR)/broadband (BB) communications system is provided. A converged portable radio operating as part of a talkgroup in the LMR/BB system checks for predetermined triggers during standby that could cause receive radios of the talkgroup to receive degraded audio. If such a trigger is detected then the converged portable radio switches from the LMR system to the BB system and transmits a notification including a change system message to the other converged portable radios of the talkgroup. The notification is transmitted prior to any push-to-talk audio being transmitted from the originating radio. The converged portable radio can transmit, via a push-to-talk switch, narrowband (NB) audio and wideband (WB) audio in parallel over the BB system to the talkgroup subsequent to the detection of triggers and the sending of the notification.

Abstract: A personal medical device which may allow for direct connection with emergency medical dispatch services via the emergency wireless network while simultaneously allowing the device to store and automatically contact one or more emergency contact persons utilizing a standard wireless internet connection and/or a connection through an intermediate device.

Abstract: A method for providing video conferencing services on a mobile device is disclosed. The method may include receiving a data packet via an encrypted electronic communication channel, the data packet comprising i) authorization from a server hosting privacy health care data and ii) scheduling information for a health care provider. The method may include creating a clickable link using the data packet, the clickable link configured for initiating a video conference session from a single user action on the clickable link. The method may include, in response to the user pressing the clickable link, (i) sending a second data packet to the health care provider for initiating the video conference session, and (ii) initiating the video conference with the health care provider via a secure communication channel.

Abstract: A home appliance includes an electrical equipment compartment disposed in an upper portion of the home appliance, and including an upper side that is open, an electrical equipment compartment cover to cover the open upper side of the electrical equipment compartment, and including a speaker hole, a microphone accommodating portion which protrudes upward from an upper side of the electrical equipment compartment cover and including an accommodating space and a front portion that includes microphone holes laterally spaced apart from each other and which face toward a front of the home appliance, a microphone unit including a printed circuit board (PCB) disposed in the accommodation space behind the microphone holes and including microphone chips mounted on the PCB, and a speaker unit disposed in the electrical equipment compartment to correspond to the speaker hole.

Abstract: An electronic device, computer program product, and method are provided that autonomously mitigates degraded transmissions of an audio/image stream from an electronic device to a video communication session. The electronic device communicates at least one of an image stream and an audio stream to other second electronic device(s). In response to receiving an indication that the at least one of the image stream and the audio stream is degraded, a controller presents a transmission quality degraded report using at least one display device to prompt mitigation. The controller can configure the electronic device to mitigate the degraded at least one of the image stream and the audio stream by altering the at least one of the image stream and the audio stream to support transmission via a lower data rate. The electronic device communicates the altered at least one of the image stream and the audio stream to the session.

Abstract: An electronic device, computer program product, and method mitigate changes in ambient lighting of a local participant in a video communication session to avoid a distraction to other participant(s) using second electronic device(s). A controller of the electronic device monitors a current lighting level in an image stream captured and provided by an image capturing device(s) of the electronic device to the second electronic device(s). The electronic device communicates, via a network interface, a live version of the image stream to the video communication session while the current light level is at or above a lighting level threshold. In response to the current light level not being above the threshold, the controller responds by: (i) turning on a light source to illuminate at least one object that is being presented within the image stream; or (ii) communicating an alternate image stream, via the network interface, to the video communication session.

Abstract: Technology for a user equipment (UE) operable to encode an emergency contact list for transmission to an emergency center is disclosed. The UE can initiate an emergency call with the emergency center. The UE can identify the emergency contact list stored at the UE. The UE can encode a message that includes the emergency contact list for transmission to the emergency center via a network device to enable an operator at the emergency center to identify an emergency contact on the emergency contact list.

Abstract: Various methods, apparatuses/systems, and media for implementing an emergency system halt mechanism are disclosed. A processor establishes a communication link with a plurality of data sources and a receiver. The receiver receives data related to disaster and/or cyber scenarios from the plurality of data sources. The processor automatically determines, by utilizing an intelligent activation system (IAS), whether to activate an emergency system halt mechanism (ESHM) upon detection of a disaster and/or a cyber scenario based on analyzing the received data and using pre-determined rules and artificial intelligence (AI)/machine learning (ML) models. The processor also automatically determines whether to activate or deactivate the ESHM based on a result of determination of the IAS. Once activated, a secure voice-based authentication processes designed to work in the limitations of cyber and disaster scenarios allow registered users to take actions such as halt or resume systems.

Abstract: The frame or image of a video stream of a videoconference is divided into a series of segments for analysis. There is a primary grid, which covers the entire frame, and an alternate grid, which is shifted from the primary grid. Each segment is small enough to allow a neural network to efficiently operate on the segment without requiring downsampling. By operating on full resolution images, a participant can be identified at a greater distance from the camera. The entire frame is analyzed at a lower frequency, such as once per five seconds, but each segment containing a participant in the conference is scanned at a higher frequency, such as once per second, to maintain responsiveness to participant movement but also allow the full resolution operation.

Abstract: A system and method for an interactive digitally rendered avatar of a subject person to participate in a web meeting is described. In one embodiment, the method includes receiving an invite to a web meeting on a video conferencing platform, wherein the invite identifies a subject person and the video conferencing platform. The method also includes generating an interactive avatar of the subject person based on a data collection associated with the subject person stored in a database. The method further includes instantiating a platform integrator associated with the video conferencing platform identified in the invite and joining, by the interactive avatar of the subject person, the web meeting on the video conferencing platform. The platform integrator transforms outputs and inputs between the video conferencing platform and an interactive digitally rendered avatar system so that the interactive avatar of the subject person participates in the web meeting.

Abstract: A method of controlling an electronic apparatus is provided. The method includes obtaining a name referring to a user of another electronic apparatus in a chat with the user of the other electronic apparatus using an artificial intelligence (AI) model trained by an AI algorithm while conducting the chat with the user of the other electronic apparatus using the electronic apparatus; and storing the obtained name in association with contact information of the user of the other electronic apparatus. At least some of the control method of the disclosure may use an AI model trained according to at least one of machine learning, neural network, or deep learning algorithm.

Abstract: An improved emergency response system is provided. The system includes a patient or subscriber location database having a schedule of patient or subscriber activities. In one implementation, an emergency services server detects when the patient or subscriber is having a possible medical event as indicated by medical physiologic data transmitted from a wireless communication device proximate the patient. A third party such as a technologist and/or doctor diagnoses the patient and determines whether treatment is required. If treatment is required, a phone located remotely from the patient is used to call an emergency services first responder from a public safety access point in the patient's location. The remotely located phone has an automatic location identification database record that is updated based on the patient's current location as indicate by the patient location database.

Abstract: A terminal includes a communication interface for receiving a plurality of profile information from a plurality of terminals, an input/output interface for receiving a first signal generated by a user of the terminal based on a certain profile information of the plurality of profile information, and a processor for checking whether the terminal has a history of receiving a second signal from a terminal that provided the certain profile information, and for attempting, by the terminal, a video call to the terminal that provided the certain profile information depending on a result of the check, and the input/output interface may display the certain profile information and video call waiting time during the video call waiting time after attempting the video call.

Abstract: A communication system and method usable to facilitate communication between a hearing user and an assisted user. In particular, the system employs a wireless portable tablet or other portable electronic computing device linked to a captioning enabled phone as a remote interface for that phone, thereby providing an assisted user with more options, more freedom, and improved usability of the system.

Abstract: Embodiments described herein enable a teleconference among host-side user(s) at a host site and remotely located client-side user(s), wherein a host device is located at the host site, and wherein each of the client-side user(s) uses a respective client device to participate in the teleconference. A host site audio-visual feed is received from the host device. A client data feed is received from the client device of each client-side user. Orientation information for the respective client-side user using a client device is also received. Each client device is provided with the host site audio-visual feed or a modified version thereof. The host device is provided with, for each client device, the client data feed and the orientation information of the client-side user that is using the client device. This enables host-side and client-side users to display visual representations of one another with their respective orientations.

Abstract: A transmission management apparatus manages transmission states of a plurality of transmission terminals including a first transmission terminal and a second transmission terminal.

Abstract: A communication management system includes: a storage unit configured to store destination information of a first communication terminal that establishes a first session with a relay device that relays communication data, destination information of a conversion system that performs mutual conversion between communication schemes of communication data transmitted from the first communication terminal and a second communication terminal and establishes a second session with the relay device, and destination information of the second communication terminal that establishes a third session with the conversion system; a receiving unit configured to receive start request information to start communication between the communication terminals from the first communication terminal; an extracting unit configured to extract destination information of each communication terminal and the conversion system stored in the storage unit, based on the received start request information; and a transmitting unit configured to tra