Abstract: A server receives a customer service request and customer identification information associated with the customer service request. A home location of the customer is identified based, at least in part, on the customer identification information. An interactive voice response application is selected based, at least in part, on the home location. The selected interactive voice response application is provided to a voice portal, wherein the voice portal services the customer service request.

Abstract: Methods and apparatus for processing received signals in a multi-carrier system are disclosed. An exemplary method includes estimating one or more first propagation channel coefficients based on a training sequence in each of one or more first slots received over a first radio channel, equalizing signal samples from one or more second slots received over a second radio channel immediately frequency-adjacent to the first radio channel, using the first propagation channel coefficients, and demodulating user data bits from the equalized signal samples. In some embodiments, the training sequence is located at a fixed position in each of the one or more first slots and user data bits are demodulated from a directly corresponding position in each of the second slots. Improved data rates are thus achieved by constraining radio carriers in a multi-carrier system to frequency-adjacent channels and eliminating training symbols from one of the signals.

Abstract: A mobile device that includes an antenna, an interface, and an application. The antenna is capable of receiving a signal. The interface is capable of receiving a second signal in synchronization with the signal and the application is configured to perform receive diversity processing using the signal and the second signal. Further, is included a mobile device that includes the antenna, the interface, and a second application where the second application is configured to perform multiple input multiple output (MIMO) processing using the signal and the second signal. Increased bandwidth and processing gain is achieved for the received signal by the receive diversity processing and the MIMO processing.

Abstract: A method, system, and apparatus are used to contact an intended customer. In one embodiment, one or more notification details associated with an intended customer are received. The notification details may include at least a phone number and a name of the intended customer. Subsequently, a phone call to the intended customer is originated. One or more audio messages are played to a recipient of the phone call. Subsequently, one or more inputs from the recipient are received. Whether the recipient is the intended customer is determined based on the inputs provided. In one embodiment, the phone call is routed to an agent or an automated system if the recipient is the intended customer. In another embodiment, if the recipient is not the intended customer, the recipient may be prompted to provide availability information of the intended customer.

Abstract: The wireless receiver of the present invention accommodates dual-carrier Evolved EDGE without significantly impacting existing receiver architectures. The inventive receiver comprises a shared local oscillator and two image-rejecting downconverters. The local oscillator generates a local oscillator frequency between two carrier frequencies of adjacent radio channels. The receiver receives a signal in each of the adjacent radio channels. In a dual-carrier mode, a first image-rejecting downconverter uses the local oscillator frequency to downconvert a first signal received in the first radio channel while rejecting a second signal received in the second radio channel. A second image-rejecting downconverter uses the local oscillator frequency to downconvert the second signal while rejecting the first signal.

Abstract: Methods and apparatus for processing received signals in a multi-carrier system are disclosed. An exemplary method includes estimating one or more first propagation channel coefficients based on a training sequence in each of one or more first slots received over a first radio channel, equalizing signal samples from one or more second slots received over a second radio channel immediately frequency-adjacent to the first radio channel, using the first propagation channel coefficients, and demodulating user data bits from the equalized signal samples. In some embodiments, the training sequence is located at a fixed position in each of the one or more first slots and user data bits are demodulated from a directly corresponding position in each of the second slots. Improved data rates are thus achieved by constraining radio carriers in a multi-carrier system to frequency-adjacent channels and eliminating training symbols from one of the signals.

Abstract: Systems and methods evaluate material in rotary motion. Exposure duration is calculated based upon an intensity of radiation incident upon a sample area of the material and a desired radiation exposure for the material. Angular velocity for a rotational stage is calculated based upon the sample area, the calculated exposure duration, and an initial position of a linear stage. The initial position of the linear stage, the initial velocity of the linear stage, and the initial angular velocity of the rotational stage are set and a radiation generator is activated. The system then waits for time to read the next data sample based upon the calculated exposure duration and a fluorescence level of the material is determined. Angular velocity of the rotational stage and linear velocity of the linear stage are controlled based upon positional sensors to capture data from all areas of the material at the desired radiation exposure.

Abstract: A method of measuring the sales performance of a dealer may include determining a propensity to buy score associated with each lead received by a dealer and determining an expected close rate associated with the dealer that may be based on the determined propensity to buy scores. The method may also include determining, by a computing device, an effectiveness rate associated with the dealer that may be based on at least the expected close rate and an actual close rate.

Abstract: The wireless communication device and corresponding method described herein selectively switches between a single-frequency mode, such as appropriate for an EDGE network, and a multiple-frequency mode, such as appropriate for a multi-carrier EDGE network. Accordingly, a transmitting wireless communication device selectively switches between a single-channel mapping unit, used during the single-frequency mode, and a multi-channel mapping unit, used during the multiple-frequency mode. The multi-channel mapping unit modulates input data to output a modulated data stream for each of multiple adjacent frequency channels that, when combined, produce a multiple-frequency signal with reduced peak-to-average ratio. A receiving wireless communication device selectively switches between a single-channel demodulator, used during the single-frequency mode, and a multi-channel demodulator, used during the multiple-frequency mode.

Abstract: A handover of a wireless communication device is performed between a first wireless band and a second wireless band when a detected feature occurs within a content stream being communicated with the wireless communication device.

Abstract: A method, system, and apparatus are used to contact an intended customer. In one embodiment, one or more notification details associated with an intended customer are received. The notification details may include at least a phone number and a name of the intended customer. Subsequently, a phone call to the intended customer is originated. One or more audio messages are played to a recipient of the phone call. Subsequently, one or more inputs from the recipient are received. Whether the recipient is the intended customer is determined based on the inputs provided. In one embodiment, the phone call is routed to an agent or an automated system if the recipient is the intended customer. In another embodiment, if the recipient is not the intended customer, the recipient may be prompted to provide availability information of the intended customer.

Abstract: A server receives a customer service request and customer identification information associated with the customer service request. A home location of the customer is identified based, at least in part, on the customer identification information. An interactive voice response application is selected based, at least in part, on the home location. The selected interactive voice response application is provided to a voice portal, wherein the voice portal services the customer service request.

Abstract: Video distribution methods include providing a primary video data stream having a first image size and formatted in a first video display format. A transmission data stream is formed having a plurality of blocks of data including at least first and second data fields. The first data field includes a secondary video data stream extracted from the primary video data stream and is formatted for display in a second video format. The second data field includes supplemental data extracted from the primary video data stream and configured to provide, when combined with the data of the first data field, a tertiary video data stream formatted for display in a third video format. The transmission data stream is multicasted from a wireless communication transmitter to a plurality of wireless communication terminals. Wireless communication terminals and systems are also disclosed.

Abstract: A system and method of re-distributing power output by a portable mobile communications device while operating in dual transfer mode (DTM) is disclosed. The device determines if more than one uplink slot is active and if DTM is active. If so, power can be separately regulated for packet switched and carrier switched uplink slots. The device determines whether the circuit switched slot is being used for a voice call that is not in a handsfree or speakerphone mode and evaluates factors associated with the current operating conditions. New power settings are calculated based on the mode for the active circuit switched slot and the factors associated with the current operating conditions of the device. The new power settings are then applied to the active uplink slots such that power is re-distributed on a per slot basis that is not necessarily divided equally among all active slots.

Abstract: A mobile terminal includes a GSM transceiver, a UMTS transceiver, and a controller. The GSM transceiver communicates via a GSM radio communication interface. The UMTS transceiver communicates via a UMTS radio communication interface. The controller is configured to select and register with a UMTS cell provided by a UMTS radio network controller, to store UMTS cell data defining a snapshot of communication characteristics of the selected UMTS cell, to respond to having registered with the selected UMTS cell by monitoring a GSM control channel via the GSM transceiver for an incoming paging request transmitted by a GSM base station controller, and to respond to receipt of the paging request from the GSM base station controller by using the stored UMTS cell data to assist in setting up a corresponding call via the UMTS transceiver and the selected UMTS cell through the UMTS radio network controller and a UMTS core network.

Abstract: A decorative display includes a first frame portion and a second frame portion spaced from the first frame portion. A first sheet has a first end attached to the first frame portion and a second end attached to the second frame portion. A side edge of the first sheet extends between the first and second frame portions. A beam extends between the first and second frame portions, and the beam defines a first slot. The side edge of the first sheet is disposed in the first slot.

Abstract: A frame is provided for holding a sheet of fabric. The frame features a rail including a first flange and a second flange spaced from the first flange. The rail defines a connector extending an entire length of the rail between the first flange and the second flange.

Abstract: The dual-mode processor and corresponding method described herein selectively switches between a single-frequency mode, such as appropriate for an EDGE network, and a multiple-frequency mode, such as appropriate for a multi-carrier EDGE network. The pulse-shaping filters used during the multiple-frequency mode have a different filter response than the single-channel filter used during the single-frequency mode. The filter response of the pulse-shaping filters used during the multiple-frequency mode reduces cross-channel interference caused by the data symbols of two or more adjacent frequency channels that have the same or similar modulation and power level.

Abstract: The wireless communication device and corresponding method described herein selectively switches between a single-frequency mode, such as appropriate for an EDGE network, and a multiple-frequency mode, such as appropriate for a multi-carrier EDGE network. Accordingly, a transmitting wireless communication device selectively switches between a single-channel mapping unit, used during the single-frequency mode, and a multi-channel mapping unit, used during the multiple-frequency mode. The multi-channel mapping unit modulates input data to output a modulated data stream for each of multiple adjacent frequency channels that, when combined, produce a multiple-frequency signal with reduced peak-to-average ratio. A receiving wireless communication device selectively switches between a single-channel demodulator, used during the single-frequency mode, and a multi-channel demodulator, used during the multiple-frequency mode.

Abstract: Methods and apparatus for processing received signals in a multi-carrier system are disclosed. An exemplary method includes estimating one or more first propagation channel coefficients based on a training sequence in each of one or more first slots received over a first radio channel, equalizing signal samples from one or more second slots received over a second radio channel immediately frequency-adjacent to the first radio channel, using the first propagation channel coefficients, and demodulating user data bits from the equalized signal samples. In some embodiments, the training sequence is located at a fixed position in each of the one or more first slots and user data bits are demodulated from a directly corresponding position in each of the second slots. Improved data rates are thus achieved by constraining radio carriers in a multi-carrier system to frequency-adjacent channels and eliminating training symbols from one of the signals.