Abstract: A method for producing a wiring circuit board includes a preparation step of preparing a substrate; a first patterning step of forming a first insulating layer on one side of the substrate in a thickness direction; a second patterning step of forming a conductive pattern on one side of the first insulating layer in the thickness direction; and a deposition step of depositing a metal on the other side of the substrate in the thickness direction and forming a first metal support layer. The conductive pattern has two terminals, and two wirings. The first metal support layer has a terminal support portion supporting the terminals, a wiring support portion supporting one of the wirings, and a second wiring support portion supporting the other wiring and disposed spaced from the wiring support portion.

Abstract: A wiring circuit board includes a first insulating layer; a conductive pattern disposed on one side of the first insulating layer in a thickness direction; and a metal support layer disposed on the other side of the first insulating layer in the thickness direction. The metal support layer has a terminal support portion supporting three terminals of the conductive pattern, a wiring support portion supporting a wiring of the conductive pattern, and a second wiring support portion supporting a second wiring of the conductive pattern. A thickness of each of the wiring support portions is thinner than a thickness of the terminal support portion.

Abstract: A method for producing a wiring circuit board includes a step of preparing a substrate; a step of forming a metal layer on one side of the substrate in a thickness direction; a step of forming a first insulating layer on one side of the metal layer in the thickness direction; a step of forming a conductive pattern on one side of the first insulating layer in the thickness direction; a step of removing the substrate and exposing the metal layer; and a step of depositing a metal on the other side of the metal layer in the thickness direction and forming a first metal support layer. The first metal support layer has a terminal support portion supporting two terminals of a conductive pattern, a wiring support portion supporting a wiring of the conductive pattern, and a second wiring support portion supporting a second wiring of the conductive pattern.

Abstract: A method for producing a wiring circuit board includes a step of preparing a substrate; a step of forming a first insulating layer on one side of the substrate in a thickness direction; a step of forming a conductive pattern on one side of the first insulating layer in the thickness direction; a step of etching the substrate to form a first metal support layer on the other side of the first insulating layer in the thickness direction; and a step of depositing a metal on the other side of the first metal support layer in the thickness direction to form a second metal support layer. The second metal support layer has a terminal support portion supporting two terminals of the conductive pattern, a wiring support portion supporting a wiring of the conductive pattern, and a second wiring support portion supporting a second wiring of the conductive pattern.

Abstract: To prevent damage to an imaging element configured by bonding a plurality of semiconductor chips together. The imaging element includes a plurality of semiconductor chips each having a semiconductor substrate and a wiring region. One of the plurality of semiconductor chips is provided with a photoelectric conversion unit for performing photoelectric conversion of incident light. Two of the plurality of semiconductor chips are provided with first pads in which surfaces of wiring regions of the two semiconductor chips are bonded to each other and which are arranged on the surfaces of the wiring regions and bonded to each other. At least one of the two semiconductor chips is provided with a second pad arranged in the wiring region and having a protrusion formed thereon so as to face toward the bonded surface. The second pad is configured to have a size different from that of the first pad.

Abstract: A transmission apparatus includes a scanner. A first control is performed about reading of a plurality of pages of documents by using the scanner to generate image data. A second control is performed about conversion processing of the generated image data. A third control is performed about transmission of processed data on which the conversion processing is performed. The third control includes starting a session while a document is being read based on the first control, and transmitting, to an external apparatus via a network, the processed data on which conversion is already performed. Where an error occurs in the scanner in reading the documents, the third control further includes disconnecting the started session. Where the error is resolved, the third control further includes connecting the session again and transmitting, to the external apparatus via the network, processed data on which the conversion processing is performed.

Abstract: To improve convenience in use of a web service in a secure communication environment, an information processing apparatus includes a conversion unit configured to convert a communication request according to a first format into a communication request according to a second format, a request transmission unit configured to transmit the communication request according to the second format that is converted by the conversion unit, a response reception unit configured to receive a communication response according to the second format returned in response to the communication request according to the second format transmitted by the request transmission unit, and an acquisition unit configured to acquire a communication response according to the first format converted from the communication response according to the second format received by the response reception unit as a response to the communication request according to the first format.

Abstract: A transmission apparatus includes a scanner. A first control is performed about reading of a plurality of pages of documents by using the scanner to generate image data. A second control is performed about conversion processing of the generated image data. A third control is performed about transmission of processed data on which the conversion processing is performed. The third control includes starting a session while a document is being read based on the first control, and transmitting, to an external apparatus via a network, the processed data on which conversion is already performed. Where an error occurs in the scanner in reading the documents, the third control further includes disconnecting the started session. Where the error is resolved, the third control further includes connecting the session again and transmitting, to the external apparatus via the network, processed data on which the conversion processing is performed.

Abstract: A communication processor of a user PC establishes a connection with a relay server to receive remote support by an operator PC, and installs in the user PC a printer driver for performing a print instruction to a printer driver of the operator PC from the user PC. The communication processor of the user PC transmits, via the relay server, print data generated by the printer driver of the user PC to the operator PC, for printing by the printer driver of the operator PC. The communication processor of the user PC uninstalls the printer driver from the user PC in accordance with the connection with the relay server being disconnected.

Abstract: This invention provides, for each apparatus, one communication control unit that generically controls communication between a relay server and a communication client or a communication server in each apparatus. More specifically, each communication control unit creates a communication socket that designates a predetermined port and an IP address indicating a local apparatus, and exchanges data between the communication server and the communication client via the communication socket, adjusting and relaying communication data between HTTP and the communication protocol of each of the communication server and the communication client.

Abstract: An image forming apparatus including a plurality of processing units capable of performing different support processing for a user asking for support, and a remote support apparatus operated by an operator are connected via a communication path. The remote support apparatus transmits to the image forming apparatus a request to perform the support using the selected processing unit, or a request to switch the processing unit to a selected specific processing unit and a request to perform the support. The image forming apparatus allows the processing unit which follows the request to perform the support, to perform the support, and switches the processing unit according to the request to switch the processing unit to allow the switched processing unit to perform the support. Further, the image forming apparatus returns a result which should be returned, among results of the performed support, to the remote support apparatus.

Abstract: The present remote support system is provided as an information processing system including an image forming apparatus, an information processing apparatus, and a relay server. The present information processing apparatus obtains a first session ID and temporary authentication information for communicating with the image forming apparatus via the relay server by transmitting a request to the relay server, and the information processing apparatus displays the temporary authentication information on a display. Also, the present image forming apparatus accepts temporary authentication information via user input and uses the temporary authentication information to transmit a request to the relay server to obtain a second session ID for communicating with the information processing apparatus via the relay server.

Abstract: A communication processor of a user PC establishes a connection with a relay server to receive remote support by an operator PC, and installs in the user PC a printer driver for performing a print instruction to a printer driver of the operator PC from the user PC. The communication processor of the user PC transmits, via the relay server, print data generated by the printer driver of the user PC to the operator PC, for printing by the printer driver of the operator PC. The communication processor of the user PC uninstalls the printer driver from the user PC in accordance with the connection with the relay server being disconnected.

Abstract: To improve convenience in use of a web service in a secure communication environment, an information processing apparatus includes a conversion unit configured to convert a communication request according to a first format into a communication request according to a second format, a request transmission unit configured to transmit the communication request according to the second format that is converted by the conversion unit, a response reception unit configured to receive a communication response according to the second format returned in response to the communication request according to the second format transmitted by the request transmission unit, and an acquisition unit configured to acquire a communication response according to the first format converted from the communication response according to the second format received by the response reception unit as a response to the communication request according to the first format.

Abstract: A relay server associates an account of an MFP (image processing apparatus) and an account of an operator PC (information processing apparatus) in a case where remote support for the MFP by the operator PC is started by using a support room assigned to the MFP. In a case where an extension of the remote support is requested from the operator PC after a reconnection by the MFP is performed, the relay server identifies a support room newly assigned, due to the reconnection, to the MFP 101 that is the target of the remote support, based on the account of the MFP associated with the account of the operator PC. The relay server transmits to the operator PC a support room ID corresponding to the identified support room.

Abstract: This invention provides, for each apparatus, one communication control unit that generically controls communication between a relay server and a communication client or a communication server in each apparatus. More specifically, each communication control unit creates a communication socket that designates a predetermined port and an IP address indicating a local apparatus, and exchanges data between the communication server and the communication client via the communication socket, adjusting and relaying communication data between HTTP and the communication protocol of each of the communication server and the communication client.

Abstract: In an information processing apparatus, a mode for transmission to an image processing apparatus that is supported via a relay server is decided, and video is transmitted via the relay server to the image processing apparatus in accordance with a transmission setting corresponding to the decided mode for transmission. Also, if the decided mode for transmission is a mode in which video that captures a portion of a screen displayed on a display unit of the information processing apparatus is transmitted, a frame for deciding a region to be captured is displayed on the display unit of the information processing apparatus, and video internal to the frame is transmitted via the relay server to the image processing apparatus.

Abstract: An image forming apparatus capable of reducing the trouble of operation of the user, when being disconnected from and reconnected to an information processing apparatus for transmission and reception of maintenance work data for maintenance work. When the image forming apparatus is disconnected from and reconnected to the information processing apparatus for the above-mentioned purpose, identification information for identifying the information processing apparatus to be reconnected is stored in a storage section. An icon for enabling user to reconnect to the information processing apparatus identified by the identification information is displayed on a display section when the identification information is stored. The image forming apparatus reconnects to the information processing apparatus when the reconnection is instructed by the user using the icon.

Abstract: An HTTP relay server determines whether a communication partner device is a supporting device or a supported device, using a device management table. Further, the HTTP relay server determines a state of a state (used or unused) of a URI indicating an area where support data are temporarily stored, and a device using the URI (device ID), using the URI management table. When access (communication request) is received from an image forming apparatus, the HTTP relay server assigns the image forming apparatus to an unused URI. Further, when access (communication request) is received from an operator PC, the HTTP relay server assigns the operator PC to an URI used by the supported device.

Abstract: An image forming apparatus including a plurality of processing units capable of performing different support processing for a user asking for support, and a remote support apparatus operated by an operator are connected via a communication path. The remote support apparatus transmits to the image forming apparatus a request to perform the support using the selected processing unit, or a request to switch the processing unit to a selected specific processing unit and a request to perform the support. The image forming apparatus allows the processing unit which follows the request to perform the support, to perform the support, and switches the processing unit according to the request to switch the processing unit to allow the switched processing unit to perform the support. Further, the image forming apparatus returns a result which should be returned, among results of the performed support, to the remote support apparatus.