Abstract: A method, apparatus, and computer usable program product for managing received calls. In response to receiving a first call from a user, the process stores a record of the first call in a table of received calls. Thereafter, in response to receiving a second call from the user within a predefined period of time after the first call was prematurely disconnected, the process identifies a second call as a prematurely terminated call. The process then places the prematurely terminated call in a queue of calls according to a set of configurable criteria and updates the record of the first call with a progress of the prematurely terminated call.

Abstract: A system for recalling a document from a print queue log. In response to receiving a first user input to display the print queue log, print job data is retrieved. Then, the print queue log is displayed and the print queue log includes the retrieved print job data. In response to receiving a second user input to recall a selected document from the print queue log, the selected document is recalled using a selected document recall option. In response to recalling the selected document, the selected document is opened and displayed.

Abstract: A system and method are disclosed for providing turn-by-turn directions to a moving waypoint where the present position of the moving waypoint is known and its future movement is constrained by a road network. The most likely future route of the moving waypoint is predicted, a rendezvous point is determined, an intercept route through the road network is computed and turn-by-turn direction to follow this intercept route are generated.