Abstract: A service cost model for services offered in a cloud-computing environment is generated by discovering cost-related attributes in a service catalog of provisioned virtual machines and applications provisioned thereon. The set of cost-related attributes includes at least one of the following: outage frequency, time to repair, cost of repair information, and time claimed by each resource type to fix past outages. The generated service cost model is tracked and adjusted against actuals periodically to reflect the true cost of offered services. Further by federating with other cloud service providers, the costs of a same service are compared between the different providers, and accordingly a recommendation for a provider based on the costs is proposed.

Abstract: A system may comprise a registration device configured to register patterns for users; a recording device configured to record a received pattern, as an electronic pattern, wherein the recording device recognizes the received pattern as one of the registered patterns; a receiving device configured to observe human movement patterns with a camera, transform the observed human movement patterns to an electronic signal, and receive the recognized registered pattern from the recording device by a first wireless transmission; a forwarding device configured to transmit the electronic signal, and the received recognized registered pattern to an alert service by a second wireless transmission; and an alert service, configured to receive the electronic signal and the received recognized registered pattern from the forwarding device and configured to transmit the electronic signal and the received recognized registered pattern to a second electronic device by a third wireless transmission.

Abstract: A method and system for generating summary details is provided. The method includes retrieving event data of associated with a user. Attributes are extracted from the event data and the event data is segmented into logical groups of related activities performed by the user. Key information and associated attributes of each logical group are identified and in response the user is evaluated. The logical groups of related activities are ranked and presented to the user. In response, an engagement summary associated with the user and the logical groups is generated.

Abstract: In a method for managing change in an information technology (IT) environment, in response to an open change ticket, identifying one or more components of the IT environment that are associated with at least one change operation included in the change ticket. The method further includes identifying information associated with the identified one or more components of the IT environment. The method further includes determining a listing of allowable change operations for the identified one or more components of the IT environment in the change ticket based on the identified information associated with the identified one or more components of the IT environment. The method further includes receiving a user requested change operation. The method further includes determining whether the received user requested change operation is included in the determined listing of allowable change operations.

Abstract: Aspects of the present invention disclose a method, computer program product, a service, and a system for generating a summary of audio on one or more computing devices. The method includes one or more processors retrieving an audio recording. The method further includes one or more processors identifying supplemental information associated with the audio recording, wherein the supplemental information includes information associated with content in the audio recording and information associated with one or more speakers of the audio recording. The method further includes one or more processors converting the audio recording to a transcript of the audio recording. The method further includes one or more processors generating a summary of the transcript of the audio recording based at least in part on the identified supplemental information.

Abstract: A method and system for automatically determining a processing path is provided. The method includes generating an input criteria associated with performing a hardware apparatus implemented process. Metadata describing the input criteria is generated and stored. Weighting factors associated with the metadata are generated and a specialized hardware apparatus executing the hardware apparatus implemented process is enabled. Measurement characteristics associated with conditions resulting from the specialized hardware apparatus executing the hardware apparatus implemented process are retrieved from a plurality of hardware sensors. A resource database catalog for hardware based data processing resources is queried and an optimization process for determining an optimized processing path for processing the metadata with respect to the resource database hardware based data and the measurement characteristics is executed.

Abstract: A method for determining a route of travel for a mobile device from a start point to at least one destination point based on a user ranking of wireless internet quality of service metrics using a server connected to the mobile device through a network. The server receives the start point, at least one destination point, and the ranking of wireless internet quality of service metrics from the mobile device. The server determines registered wireless access points along a plurality of routes between the starting point and the at least one destination point accessible to the mobile device. The server ranks each of the plurality of routes based on the wireless internet quality of service metrics of the wireless access points along the route and the user ranking of the wireless internet quality of service metrics; and sends at least one of the routes to the mobile device.

Abstract: A method and system for generating summary details is provided. The method includes retrieving event data of associated with a user. Attributes are extracted from the event data and the event data is segmented into logical groups of related activities performed by the user. Key information and associated attributes of each logical group are identified and in response the user is evaluated. The logical groups of related activities are ranked and presented to the user. In response, an engagement summary associated with the user and the logical groups is generated.

Abstract: A system may comprise a registration device configured to register patterns for users; a recording device configured to record a received pattern, as an electronic pattern, wherein the recording device recognizes the received pattern as one of the registered patterns; a receiving device configured to observe human movement patterns with a camera, transform the observed human movement patterns to an electronic signal, and receive the recognized registered pattern from the recording device by a first wireless transmission; a forwarding device configured to transmit the electronic signal, and the received recognized registered pattern to an alert service by a second wireless transmission; and an alert service, configured to receive the electronic signal and the received recognized registered pattern from the forwarding device and configured to transmit the electronic signal and the received recognized registered pattern to a second electronic device by a third wireless transmission.

Abstract: A method and associated system of automatically generating an entry of a service catalog of a cloud-computing environment as a function of discovered attributes of a virtual machine provisioned in a non-cloud computing environment. A cloud-management platform of the cloud-computing environment analyzes and compares results of infrastructure-discovery and application-discovery tools that describe a business application or a virtual service provisioned on the virtual machine. The cloud-management platform, or a related service-catalog generating entity, uses these analyzed and compared results to automatically generate a service-catalog entry that represents or describes a cloud business application or service associated with the virtual machine, and enters the automatically generated entry into the service catalog.

Abstract: According to embodiments of the present invention, one or more computer processors determine a source for a performance indicator of a target service element is known. The one or more computer processors select, at run time, a source for the performance indicator that has a least amount of information gaps. The one or more computer processors determine information associated with the performance indicator from the source. The one or more computer processors determine whether the determined information associated with the performance indicator is more current than a quality indicator periodicity value that is associated with the target service element. In response to determining that the determined information associated with the performance indicator is more current than a quality indicator periodicity value that is associated with the target service element, the one or more computer processors selecting the performance indicator.

Abstract: A method and associated system of automatically generating an entry of a service catalog of a cloud-computing environment as a function of discovered attributes of a virtual machine provisioned in a non-cloud computing environment. A cloud-management platform of the cloud-computing environment analyzes and compares results of infrastructure-discovery and application-discovery tools that describe a business application or a virtual service provisioned on the virtual machine. The cloud-management platform, or a related service-catalog generating entity, uses these analyzed and compared results to automatically generate a service-catalog entry that represents or describes a cloud business application or service associated with the virtual machine, and enters the automatically generated entry into the service catalog.

Abstract: In a method for managing change in an information technology (IT) environment, in response to an open change ticket, identifying one or more components of the IT environment that are associated with at least one change operation included in the change ticket. The method further includes identifying information associated with the identified one or more components of the IT environment. The method further includes determining a listing of allowable change operations for the identified one or more components of the IT environment in the change ticket based on the identified information associated with the identified one or more components of the IT environment. The method further includes receiving a user requested change operation. The method further includes determining whether the received user requested change operation is included in the determined listing of allowable change operations.

Abstract: In a method for managing change in an information technology (IT) environment, in response to an open change ticket, identifying one or more components of the IT environment that are associated with at least one change operation included in the change ticket. The method further includes identifying information associated with the identified one or more components of the IT environment. The method further includes determining a listing of allowable change operations for the identified one or more components of the IT environment in the change ticket based on the identified information associated with the identified one or more components of the IT environment. The method further includes receiving a user requested change operation. The method further includes determining whether the received user requested change operation is included in the determined listing of allowable change operations.

Abstract: In a method for managing change in an information technology (IT) environment, in response to an open change ticket, identifying one or more components of the IT environment that are associated with at least one change operation included in the change ticket. The method further includes identifying information associated with the identified one or more components of the IT environment. The method further includes determining a listing of allowable change operations for the identified one or more components of the IT environment in the change ticket based on the identified information associated with the identified one or more components of the IT environment. The method further includes receiving a user requested change operation. The method further includes determining whether the received user requested change operation is included in the determined listing of allowable change operations.

Abstract: In a method for managing change in an information technology (IT) environment, in response to an open change ticket, identifying one or more components of the IT environment that are associated with at least one change operation included in the change ticket. The method further includes identifying information associated with the identified one or more components of the IT environment. The method further includes determining a listing of allowable change operations for the identified one or more components of the IT environment in the change ticket based on the identified information associated with the identified one or more components of the IT environment. The method further includes receiving a user requested change operation. The method further includes determining whether the received user requested change operation is included in the determined listing of allowable change operations.

Abstract: A method, computer program product and system of detecting and generating online behavior from a clickstream. The method includes learning a user's present stage of online behavior wherein there are a plurality of stages of online behavior from exploring at least one product or service to purchasing at least one product or service; responsive to learning the user's present stage of online behavior, predicting a user's future stage of online purchasing behavior; and providing a targeted online action to the user in conjunction with predicting the user's future stage of online purchasing behavior to influence the user to a next stage of online behavior. Also disclosed is a computer program product.

Abstract: A method for determining a route of travel for a mobile device from a start point to at least one destination point based on a user ranking of wireless internet quality of service metrics using a server connected to the mobile device through a network. The server receives the start point, at least one destination point, and the ranking of wireless internet quality of service metrics from the mobile device. The server determines registered wireless access points along a plurality of routes between the starting point and the at least one destination point accessible to the mobile device. The server ranks each of the plurality of routes based on the wireless internet quality of service metrics of the wireless access points along the route and the user ranking of the wireless internet quality of service metrics; and sends at least one of the routes to the mobile device.

Abstract: A system, method and program product that provides product evaluations. A system is disclosed that includes: a system for identifying a set of products based on an inputted query; a system for collecting structured and unstructured data associated with the set of products; a system for generating a composite feature list from the structured and unstructured data; a system for generating a matrix for each identified product, wherein the matrix provides a set of features and any known limitations and benefits determined from the structured and unstructured data for each of the features; and a rating system that analyzes a usage context in view of the known limitations and benefits to evaluate each product at a feature level.

Abstract: In a method for managing change in an information technology (IT) environment, in response to an open change ticket, identifying one or more components of the IT environment that are associated with at least one change operation included in the change ticket. The method further includes identifying information associated with the identified one or more components of the IT environment. The method further includes determining a listing of allowable change operations for the identified one or more components of the IT environment in the change ticket based on the identified information associated with the identified one or more components of the IT environment. The method further includes receiving a user requested change operation. The method further includes determining whether the received user requested change operation is included in the determined listing of allowable change operations.