Abstract: An approach is provided for personalizing an error message for a user. Corrective actions performed by the user are monitored. The corrective actions include the user visiting online forums. The corrective actions cause a resolution of an instance of an error condition described in the error message and which specifies an error in an operation of a software application. Based on the monitored corrective actions, sources of information accessed by the user to resolve the error condition instance are determined. The sources include online forums visited by the user. After resolution of the error condition instance, another instance of the same error condition is detected, and in response, the error message is augmented with a summary of the sources including the online forums and/or hyperlinks that access the sources including the online forums. The augmented error message is presented to the user.

Abstract: A method and system for correlating events with social media is provided. The method includes retrieving from a social network, social network data associated with users of the social network. The social network data is associated with event data associated with a user of the users. Temporary actions associated with a social network account of the user are enabled and a notification is transmitted to a group of users. In response, confirmation data associated with enabling the temporary actions is received from the group of users and permanent actions associated with the temporary actions are enabled.

Abstract: A computer receives one or more media content source locations. The computer determines two or more media content items associated with the one or more received media content source locations. The computer negotiates digital rights associated with the two or more media content items. The computer pre-fetches the two or more media content items from the one or more media content source locations. The computer determines at least one digital characteristic of a first media content item of the two or more media content items does not match at least one digital characteristic of a second media content item of the two or more media content items. The computer resamples the first media content item of the two or more media content items. The computer publishes a composition of the two or more media content items to appear as one linked asset with uniform digital characteristics.

Abstract: A method and system for correlating events with social media is provided. The method includes retrieving from a social network, social network data associated with users of the social network. The social network data is associated with event data associated with a user of the users. Temporary actions associated with a social network account of the user are enabled and a notification is transmitted to a group of users. In response, confirmation data associated with enabling the temporary actions is received from the group of users and permanent actions associated with the temporary actions are enabled.

Abstract: An approach is provided for personalizing an error message for a user. Corrective actions performed by the user are monitored. The corrective actions cause a resolution of an instance of a problem within a computer system. Based on the monitored corrective actions, sources of information accessed by the user to resolve the instance of the problem are determined. After resolution of the instance of the problem, another instance of the same problem is detected. In response to detecting the other instance of the problem, the error message is augmented with a summary of the sources of information and/or hyperlinks that access the sources of information. The augmented error message is presented to the user.

Abstract: A computer receives one or more media content source locations. The computer determines two or more media content items associated with the one or more received media content source locations. The computer negotiates digital rights associated with the two or more media content items. The computer pre-fetches the two or more media content items from the one or more media content source locations. The computer determines at least one digital characteristic of a first media content item of the two or more media content items does not match at least one digital characteristic of a second media content item of the two or more media content items. The computer resamples the first media content item of the two or more media content items. The computer publishes a composition of the two or more media content items to appear as one linked asset with uniform digital characteristics.

Abstract: A tool for a computing service using a computing usage policy. The tool receives by one or more computer processors, a configured usage policy. The tool validates, by one or more computer processors, the configured usage policy. The tool determines, by one or more computer processors, one or more rules governing the configured usage policy. The tool executes, by one or more computer processors, the one or more rules governing the configured usage policy. The tool manages, by one or more computer processors, one or more cloud service resources according to the configured usage policy.

Abstract: An approach is provided for personalizing an error message for a user. A modified help system monitors interactions with the help system and includes instructions about error conditions. The instructions are in formats that match four learning styles indicating a preference for visual input, spoken verbal input, written verbal input, and a combination of visual and verbal input. Selections of content to resolve error conditions and types of interactions are recorded. Learning format, learning type, interactivity level, interactivity type, and semantic density of the selected content are determined. A learning style model is generated. Based on the model, the learning style of the user is determined to be one of the four learning styles. A predetermined error message describing a detected error condition is retrieved. The error message is augmented with an instruction in a format that matches the learning style of the user and is presented to the user.

Abstract: In a method for managing change in an information technology (IT) environment, in response to an open change ticket, identifying one or more components of the IT environment that are associated with at least one change operation included in the change ticket. The method further includes identifying information associated with the identified one or more components of the IT environment. The method further includes determining a listing of allowable change operations for the identified one or more components of the IT environment in the change ticket based on the identified information associated with the identified one or more components of the IT environment. The method further includes receiving a user requested change operation. The method further includes determining whether the received user requested change operation is included in the determined listing of allowable change operations.

Abstract: A system, method and program product that provides product evaluations. A system is disclosed that includes: a system for identifying a set of products based on an inputted query; a system for collecting structured and unstructured data associated with the set of products; a system for generating a composite feature list from the structured and unstructured data; a system for generating a matrix for each identified product, wherein the matrix provides a set of features and any known limitations and benefits determined from the structured and unstructured data for each of the features; and a rating system that analyzes a usage context in view of the known limitations and benefits to evaluate each product at a feature level.

Abstract: An approach is provided for personalizing an error message for a user. The usage of help content by the user to resolve error condition(s) is monitored. Attributes of the usage are determined. A learning style of the user is determined based on the attributes. An error condition is detected. The error message is augmented (i.e., personalized) with a communication and/or hyperlink that is compatible with the learning style of the user, and that is configured to assist the user with resolving the detected error condition. The augmented error message is presented to the user.

Abstract: A method and system for correlating events with social media is provided. The method includes retrieving from a social network, social network data associated with users of the social network. The social network data is associated with event data associated with a user of the users. Temporary actions associated with a social network account of the user are enabled and a notification is transmitted to a group of users. In response, confirmation data associated with enabling the temporary actions is received from the group of users and permanent actions associated with the temporary actions are enabled.

Abstract: According to embodiments of the present invention, one or more computer processors determine a source for a performance indicator of a target service element is known. The one or more computer processors select, at run time, a source for the performance indicator that has a least amount of information gaps. The one or more computer processors determine information associated with the performance indicator from the source. The one or more computer processors determine whether the determined information associated with the performance indicator is more current than a quality indicator periodicity value that is associated with the target service element. In response to determining that the determined information associated with the performance indicator is more current than a quality indicator periodicity value that is associated with the target service element, the one or more computer processors selecting the performance indicator.

Abstract: A method and system for correlating events with social media is provided. The method includes retrieving from a social network, social network data associated with users of the social network. The social network data is associated with event data associated with a user of the users. Temporary actions associated with a social network account of the user are enabled and a notification is transmitted to a group of users. In response, confirmation data associated with enabling the temporary actions is received from the group of users and permanent actions associated with the temporary actions are enabled.

Abstract: A method, a computer program product, and a computer system for en-route wireless network access are provided. A server receives from a mobile device information of a route along which the mobile device moves. The server determines registered wireless access points along the route. The server sends information of the mobile device and user credentials to one or more providers of the registered wireless access points. From the one or more providers, the server receives connection information of the registered wireless access points. The server sends the connection information to the mobile device. Based on the connection information, the mobile device establishes connectivity with respective ones of the registered wireless access points en-route.

Abstract: A service cost model for services offered in a cloud-computing environment is generated by discovering cost-related attributes in a service catalog of provisioned virtual machines and applications provisioned thereon. The set of cost-related attributes includes at least one of the following: outage frequency, time to repair, cost of repair information, and time claimed by each resource type to fix past outages. The generated service cost model is tracked and adjusted against actuals periodically to reflect the true cost of offered services. Further by federating with other cloud service providers, the costs of a same service are compared between the different providers, and accordingly a recommendation for a provider based on the costs is proposed.

Abstract: Aspects of the present invention disclose a method, computer program product, a service, and a system for generating a summary of audio on one or more computing devices. The method includes one or more processors retrieving an audio recording. The method further includes one or more processors identifying supplemental information associated with the audio recording, wherein the supplemental information includes information associated with content in the audio recording and information associated with one or more speakers of the audio recording. The method further includes one or more processors converting the audio recording to a transcript of the audio recording. The method further includes one or more processors generating a summary of the transcript of the audio recording based at least in part on the identified supplemental information.

Abstract: According to embodiments of the present invention, one or more computer processors determine a source for a performance indicator of a target service element is known. The one or more computer processors select, at run time, a source for the performance indicator that has a least amount of information gaps. The one or more computer processors determine information associated with the performance indicator from the source. The one or more computer processors determine whether the determined information associated with the performance indicator is more current than a quality indicator periodicity value that is associated with the target service element. In response to determining that the determined information associated with the performance indicator is more current than a quality indicator periodicity value that is associated with the target service element, the one or more computer processors selecting the performance indicator.

Abstract: A computer receives one or more media content source locations. The computer determines two or more media content items associated with the one or more received media content source locations. The computer negotiates digital rights associated with the two or more media content items. The computer pre-fetches the two or more media content items from the one or more media content source locations. The computer determines at least one digital characteristic of a first media content item of the two or more media content items does not match at least one digital characteristic of a second media content item of the two or more media content items. The computer resamples the first media content item of the two or more media content items. The computer publishes a composition of the two or more media content items to appear as one linked asset with uniform digital characteristics.

Abstract: In a method for managing change in an information technology (IT) environment, in response to an open change ticket, identifying one or more components of the IT environment that are associated with at least one change operation included in the change ticket. The method further includes identifying information associated with the identified one or more components of the IT environment. The method further includes determining a listing of allowable change operations for the identified one or more components of the IT environment in the change ticket based on the identified information associated with the identified one or more components of the IT environment. The method further includes receiving a user requested change operation. The method further includes determining whether the received user requested change operation is included in the determined listing of allowable change operations.