Patents by Inventor Susanne Marie Crockett
Susanne Marie Crockett has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Publication number: 20080267373Abstract: A method for correcting audible caller identification information in a telecommunication system is disclosed. The method includes receiving caller identification information for a caller, playing a current pronunciation of the audible caller identification information, prompting the caller to provide a pronunciation change indication, receiving a new spoken pronunciation of the audible caller identification information in response to the pronunciation change indication, verifying the new spoken pronunciation of the audible caller identification information with the caller, and storing information relating to the new spoken pronunciation of the audible caller identification information.Type: ApplicationFiled: June 30, 2008Publication date: October 30, 2008Inventors: Susanne Marie Crockett, Thomas Joseph McBlain, Mary Louise Hardzinski, Robert Wesley Bossemeyer
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Publication number: 20080212754Abstract: A system and method for providing information about a calling party to a called party is disclosed. Generally, a network element obtains information about a calling party when a telephone line of a called party is busy. The network element notifies the called party that the calling party is attempting to contact the called party and transmits an audible version of the information about the calling party to the called party without receiving an input from the called party.Type: ApplicationFiled: May 13, 2008Publication date: September 4, 2008Inventors: James T. Maciejewski, Claude Lee Harrington, Nancy Ann Book, Mary Louise Hardzinski, Robert Wesley Bossemeyer, Susanne Marie Crockett, Thomas Joseph McBlain
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Patent number: 7418089Abstract: A telecommunications service controls and monitors telephone calls by storing at a service control point (SCP) restricted telephone numbers and priority telephone numbers. Upon receiving call data relating to a call between a subscriber telephone number and an outside telephone number, the SCP determines whether the outside telephone number matches the restricted or priority telephone numbers. When the outside telephone number matches a restricted telephone number, the call is terminated and the SCP stores the call data. When the outside telephone number does not match a restricted telephone number, or matches a priority telephone number, the call is connected. The SCP transmits stored call data to a service management system, which is accessible by the subscriber via the Internet or an interactive voice response, for generating reports. The service further includes time schedules for implementing call restrictions and personal identification number for bypassing call restrictions.Type: GrantFiled: November 1, 2006Date of Patent: August 26, 2008Assignee: AT&T Intellectual Property I, L.P.Inventors: Dianna Inara Tiliks, Susanne Marie Crockett, Nancy Ann Book, Carol Shifrin Gruchala, John Wesley Moss
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Patent number: 7409046Abstract: A method and apparatus for verifying call waiting information in a communication system is particularly well suited for correcting mispronunciation of caller identification information provided for a call waiting call. A current pronunciation of the call waiting information is provided to the calling party who is prompted to change the current pronunciation. The system receives a new pronunciation of the call waiting information and stores information about the new pronunciation for subsequent retrieval.Type: GrantFiled: July 19, 2006Date of Patent: August 5, 2008Assignee: AT&T Knowledge Ventures, L.P.Inventors: Susanne Marie Crockett, Thomas Joseph McBlain, Mary Louise Hardzinski, Robert Wesley Bossemeyer, Jr.
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Patent number: 7403603Abstract: A telecommunications service translates an abbreviated dialing code into a toll free number, routes the call to an interexchange carrier, and manages the billing associated with the call. A billing system processes the billing such that a subscriber of the abbreviated dialing code service is billed for the call rather than a calling party.Type: GrantFiled: May 19, 2006Date of Patent: July 22, 2008Assignees: AT&T Services, Inc., AT&T Teleholdings, Inc.Inventors: Dianna Inara Tiliks, Carol Shifrin Gruchala, Susanne Marie Crockett, Nancy Ann Book, John Wesley Moss, Thomas Joseph McBlain, Gordon Lynn Blumenschein, William M. Moy, Kenneth Robert Stroud
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Publication number: 20080152119Abstract: A network node in a communications network collects communication information. The network node collects, when an attempt is made to establish a network connection between a source and a destination, information related to the network connection and either or both of the source and the destination. A report is generated based on the information and at least a portion of the report is forwarded to a user. The report includes information for established network connections and information for unsuccessful attempts to establish network connections.Type: ApplicationFiled: March 11, 2008Publication date: June 26, 2008Applicant: AT&T KNOWLEDGE VENTURES, L.P.Inventors: Dianna Inara Tiliks, Nancy Ann Book, Susanne Marie Crockett, Carol Shifrin Gruchala, John Wesley Moss, Thomas Joseph McBlain, Gordon Lynn Blumenschein, James Daniel Kovarik, Barbara Jablonski, Douglas Marshall, Jayson Anthony O'Neill, Matthew D. Brooks
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Patent number: 7391859Abstract: A method and system are disclosed for providing an enhanced call waiting message to a customer when the customer is busy on a previous call and receives a current call. The call waiting message preferably includes a call waiting indicator and an audible representation of information associated with a current calling party. The call waiting message alerts the customer that a current call is waiting and provides the customer with information that assists the customer in deciding whether or not to take the current call. The call waiting indicator and the information associated with a current calling party are automatically transmitted to the customer without any customer commands.Type: GrantFiled: July 23, 2003Date of Patent: June 24, 2008Assignee: SBC Properties, L.P.Inventors: Susanne Marie Crockett, James Thomas Maciejewski, Claude Lee Harrington, Nancy Ann Book, Mary Louise Hardzinski, Robert Wesley Bossemeyer, Jr., Thomas Joseph McBlain
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Patent number: 7388952Abstract: A system and method for providing information about a calling party to a called party is disclosed. Generally, a network element obtains information about a calling party when a telephone line of a called party is busy. The network element notifies the called party that the calling party is attempting to contact the called party and transmits an audible version of the information about the calling party to the called party without receiving an input from the called party.Type: GrantFiled: October 10, 2006Date of Patent: June 17, 2008Assignee: AT&T Knowledge Ventures, LPInventors: James Thomas Maciejewski, Claude Lee Harrington, Nancy Ann Book, Mary Louise Hardzinski, Robert Wesley Bossemeyer, Jr., Susanne Marie Crockett, Thomas Joseph McBlain
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Patent number: 7366292Abstract: The present invention relates to a service for providing call reports to a subscriber related to non-answered calls for calls attempted between at least two parties. Using telecommunications switch triggers, call status related to answered, busy, and unanswered calls is collected in a record and used to populate a report. The report is then provided to a report formatter that formats the report so that it is suitable for presentation to a subscriber. The reported call information can be provided to the report formatter in near real time.Type: GrantFiled: November 2, 2001Date of Patent: April 29, 2008Assignee: AT&T Knowledge Ventures, L.P.Inventors: Dianna Inara Tiliks, Nancy Ann Book, Susanne Marie Crockett, Carol Shifrin Gruchala, John Wesley Moss, Thomas Joseph McBlain, Gordon Lynn Blumenschein, James Daniel Kovarik, Barbara Jablonski, Douglas Marshall, Jayson Anthony O'Neill, Matthew D. Brooks
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Patent number: 7340043Abstract: An advanced intelligent network (AIN) telephony service provided in a public switched telephone network (PSTN) is controlled based on instructions from a subscriber, browsing a packet switched data network using a voice browser. A voice extensible markup language (VXML) platform is connected to a web server and a service control point (SCP). The web server stores announcements that can be easily created and modified by a subscriber. When the VXML platform receives an announcement ID from the SCP, the VXML platform determines a location where the announcement is stored based on the ID, and then plays the remotely stored announcement. Thus, the announcements can be easily changed without affecting the SCP and other AIN network elements.Type: GrantFiled: March 24, 2004Date of Patent: March 4, 2008Assignee: AT&T Knowledge Ventures, L.P.Inventors: Susanne Marie Crockett, Nancy Ann Book
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Patent number: 7333599Abstract: All calls terminating to a customer's directory number are intercepted. If caller identification information can be presented, the call is forwarded to a service node for disposition. The service node reconfigures signaling information of the call so that the call is not intercepted, then forwards the call to the subscriber's telephone. When the call is answered, the service node states the name or telephone number of the calling party which has been retrieved from the signaling information. The caller can decide whether to take the call, deny the call, send the call to voice mail or send a sales refusal message or other disposition option.Type: GrantFiled: January 12, 2006Date of Patent: February 19, 2008Assignee: AT&T Knowledge Ventures, L.P.Inventors: John Wesley Moss, Thomas Joseph McBlain, Dianna Inara Tiliks, Nancy Ann Book, Susanne Marie Crockett, Carol Shifrin Gruchala
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Patent number: 7317787Abstract: A service includes verbally editing at least one parameter of a subscriber's advanced intelligent network (AIN) service using speech recognition functionality of an intelligent peripheral. A call is received from the subscriber at a switch, including a dialed number for editing the AIN service. A connection is established with the intelligent peripheral in response to the dialed number. Call service data, including the parameter, is retrieved from a database. The intelligent peripheral plays a voice announcement identifying the parameter to the subscriber, receives a voice instruction from the subscriber in response to the voice announcement and translates the voice instruction into digital command data relating to a change to the parameter. The digital command data and the change to the parameter are stored in the database for near real-time implementation. The intelligent peripheral and the database are likewise accessible by the subscriber through a packet switched data network.Type: GrantFiled: April 30, 2002Date of Patent: January 8, 2008Assignee: AT&T Knowledge Ventures, L.P.Inventors: Susanne Marie Crockett, Dianna Inara Tiliks, Gordon Lynn Blumenschein, James Daniel Kovarik, Scott Ryan Watry, Kenneth Robert Stroud
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Patent number: 7286659Abstract: A method for providing a messaging service in a telecommunication system (900) includes providing a calling party with an option to leave a voice message (1010). If the calling party accepts the option, determining screening criteria for the called communication station (1018). In response to the screening criteria, the call is selectively completed to a messaging service (172).Type: GrantFiled: April 24, 2003Date of Patent: October 23, 2007Assignee: AT&T Knowledge Ventures, L.P.Inventors: Susanne Marie Crockett, Gordon Lynn Blumenschein
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Patent number: 7272219Abstract: A system and method deliver audible caller identification information when standard Caller ID information is invalid or can not be provided, even when the called party connects to the network by private trunk group facilities. In one disclosed embodiment, a trunk group trigger associated with the called communication station is encountered, launching a termination attempt query. If standard caller identification information can not be provided for the calling party, the call will be routed to a privacy service to obtain the audible caller identification information.Type: GrantFiled: August 31, 2004Date of Patent: September 18, 2007Assignee: AT&T Knowledge Ventures, L.P.Inventors: John Wesley Moss, Dianna Inara Tiliks, Susanne Marie Crockett, Carol Shifrin Gruchala, Nancy Ann Book
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Patent number: 7242754Abstract: A system and method include implementing and accessing a subscriber's telecommunications services, using a graphical user interface (GUI) via the Internet, and an interactive voice response (IVR) system via the public switched telecommunications network (PSTN). The system and method enable a subscriber to review, schedule and modify call forwarding information stored and implemented by a service control point (SCP) through a common server from any dual tone multi-frequency (DTMF) telephone and IVR system via the PSTN or any GUI and Web client via the Internet. The subscriber is able to build and edit call forwarding data, such as a scheduler and priority and rejection screening lists, by the GUI via the Internet for subsequent implementation.Type: GrantFiled: May 12, 2003Date of Patent: July 10, 2007Assignee: AT&T Labs, Inc.Inventors: Thomas Lee Adams, Xiaolian Yang Bi, Gordon Lynn Blumenschein, Nancy Ann Book, Rodney T Brand, Susanne Marie Crockett, Laura Kay Culli, Mary Louise Hardzinski, Michael Albert Machacek, Thomas Joseph McBlain, John Wesley Moss, Stephen Mark Mueller, Karen Jeanne Pelletier, Richard Everett Sabinson, Paul Wilczynski, Elizabeth Goldwyn Gibson
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Patent number: 7233652Abstract: A method and system are disclosed transmitting a message to a telephone station. Different routing strings are used to establish calls between different network elements, based on the location of the network elements with respect to one another. Different time delay periods are associated with the different routing strings so as to offset any differences in the time needed to setup the systems for the transmission of a message to a telephone station. This enables messages to effectively transmitted to the telephone stations so that they are complete and not cutoff.Type: GrantFiled: September 6, 2001Date of Patent: June 19, 2007Assignee: Ameritech Corp.Inventors: Susanne Marie Crockett, Thomas Joseph McBlain, John F. Ashley, Casandra A. Wallace, Timothy Gabriel Cannon
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Patent number: 7155001Abstract: A telecommunications service controls and monitors telephone calls by storing at a service control point (SCP) restricted telephone numbers and priority telephone numbers. Upon receiving call data relating to a call between a subscriber telephone number and an outside telephone number, the SCP determines whether the outside telephone number matches the restricted or priority telephone numbers. When the outside telephone number matches a restricted telephone number, the call is terminated and the SCP stores the call data. When the outside telephone number does not match a restricted telephone number, or matches a priority telephone number, the call is connected. The SCP transmits stored call data to a service management system, which is accessible by the subscriber via the Internet or an interactive voice response, for generating reports. The service further includes time schedules for implementing call restrictions and personal identification number for bypassing call restrictions.Type: GrantFiled: October 24, 2001Date of Patent: December 26, 2006Assignee: SBC Properties, L.P.Inventors: Dianna Inara Tiliks, Susanne Marie Crockett, Nancy Ann Book, Carol Shifrin Gruchala, John Wesley Moss
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Patent number: 7139383Abstract: A method and system are disclosed for providing an enhanced call waiting message to a customer when the customer is busy on a previous call and receives a current call. The call waiting message preferably includes a call waiting indicator and an audible representation of information associated with a current calling party. The call waiting message alerts the customer that a current call is waiting and provides the customer with information that assists the customer in deciding whether or not to take the current call. The call waiting indicator and the information associated with a current calling party are automatically transmitted to the customer without any customer commands.Type: GrantFiled: October 29, 2004Date of Patent: November 21, 2006Assignee: SBC Properties, L.P.Inventors: James Thomas Maciejewski, Claude Lee Harrington, Nancy Ann Book, Mary Louise Hardzinski, Robert Wesley Bossemeyer, Jr., Susanne Marie Crockett, Thomas Joseph McBlain
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Patent number: 7099453Abstract: A method for routing calls in a telecommunication system includes detecting data for a call from a calling party to a called party, providing a menu of options to the calling party and routing the call in accordance with information about the calling party, information about the called party or a menu selection.Type: GrantFiled: September 26, 2001Date of Patent: August 29, 2006Assignee: SBC Properties, L.P.Inventors: Susanne Marie Crockett, Thomas Joseph McBlain, Vanessa Besteda Jackson, Bruce Edward Stuckman, Karen Jeanne Pelletier
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Patent number: 7099441Abstract: A method and apparatus for verifying call waiting information in a communication system is particularly well suited for correcting mispronunciation of caller identification information provided for a call waiting call. A current pronunciation of the call waiting information is provided to the calling party who is prompted to change the current pronunciation. The system receives a new pronunciation of the call waiting information and stores information about the new pronunciation for subsequent retrieval.Type: GrantFiled: June 17, 2004Date of Patent: August 29, 2006Assignee: SBC Properties, L.P.Inventors: Susanne Marie Crockett, Thomas Joseph McBlain, Mary Louise Hardzinski, Robert Wesley Bossemeyer, Jr.