Patents by Inventor Susanne Marie Crockett
Susanne Marie Crockett has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 7095833Abstract: A telecommunications service implements an account code reporting feature by storing an account code associated with a subscriber at a service control point (SCP) in the public switched telephone network (PSTN). When a call is initiated from the subscriber's terminal, the SCP receives outgoing call data, including the subscriber's telephone number, a called party number and an account code entered from the subscriber's terminal. The SCP determines whether the call is subject to the account code reporting service and, if so, stores the call data. The SCP transmits the call data to a service management system accessible by the subscriber via a graphical user interface through a packet switched data network and an interactive voice response through the PSTN. The call is subject to the account code reporting service when the called party number is in the same local access and transport area as the subscriber's telephone number.Type: GrantFiled: June 30, 2004Date of Patent: August 22, 2006Assignee: SBC Properties, L.P.Inventors: Dianna Inara Tiliks, Carol Shifrin Gruchala, Susanne Marie Crockett, John Wesley Moss, Nancy Ann Book, William M Moy
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Patent number: 7095826Abstract: A method and system are disclosed for providing an enhanced call waiting announcement to a called party that is busy on a first call and receives a second call. Information provided by a second calling party is recorded and played back to the called party after the first call is over. The called party is not interrupted during the duration of the first call.Type: GrantFiled: January 24, 2003Date of Patent: August 22, 2006Assignee: Ameritech CorporationInventors: Susanne Marie Crockett, Karen Jeanne Pelletier, Tricia Ehlers Henry, Roberto Carrion, Mary Louis Hardzinski, Thomas Joseph McBlain
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Patent number: 7095832Abstract: A telecommunications service translates an abbreviated dialing code into a toll free number, routes the call to an interexchange carrier, and manages the billing associated with the call. A billing system processes the billing such that a subscriber of the abbreviated dialing code service is billed for the call rather than a calling party.Type: GrantFiled: September 8, 2004Date of Patent: August 22, 2006Assignees: Ameritech Corporation, SBC Services, Inc.Inventors: Dianna Inara Tiliks, Carol Shifrin Gruchala, Susanne Marie Crockett, Nancy Ann Book, John Wesley Moss, Thomas Joseph McBlain, Gordon Lynn Blumenschein, William M. Moy, Kenneth Robert Stroud
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Patent number: 7010113Abstract: All calls terminating to a customer's directory number are intercepted. If caller identification information can be presented, the call is forwarded to a service node for disposition. The service node reconfigures signaling information of the call so that the call is not intercepted, then forwards the call to the subscriber's telephone. When the call is answered, the service node states the name or telephone number of the calling party which has been retrieved from the signaling information. The caller can decide whether to take the call, deny the call, send the call to voice mail or send a sales refusal message or other disposition option.Type: GrantFiled: December 27, 2001Date of Patent: March 7, 2006Assignee: SBC Properties, L.P.Inventors: John Wesley Moss, Thomas Joseph McBlain, Dianna Inara Tiliks, Nancy Ann Book, Susanne Marie Crockett, Carol Shifrin Gruchala
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Patent number: 7010101Abstract: A method (20) and system (50) is provided that permits a telephone caller to leave a message for a called party that does not have a conventional answering service, such as voice mail, an answering machine, a third-party operator-assisted answering service, or the like. A configurable blocking mechanism is also provided, permitting parties to prevent the message delivery service from being offered to callers attempting to reach them. The method (20) and system (50) can be implemented using an advanced intelligent network (AIN). In an AIN environment, the blocking mechanism can include a switch control point (SCP) (58) configured to access a termination blocking list (60). The termination blocking list (60) can be an SCP database file containing entries representing called parties who have blocked the message delivery service.Type: GrantFiled: November 17, 2003Date of Patent: March 7, 2006Assignee: SBC Properties, L.P.Inventors: Gordon Lynn Blumenschein, Jeffrey James Meek, Susanne Marie Crockett
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Patent number: 6850605Abstract: A telecommunications service translates an abbreviated dialing code into a toll free number, routes the call to an interexchange carrier, and manages the billing associated with the call. A billing system processes the billing such that a subscriber of the abbreviated dialing code service is billed for the call rather than a calling party.Type: GrantFiled: November 28, 2001Date of Patent: February 1, 2005Assignees: Ameritech Corporation, SBC Services, Inc.Inventors: Dianna Inara Tiliks, Carol Shifrin Gruchala, Susanne Marie Crockett, Nancy Ann Book, John Wesley Moss, Thomas Joseph McBlain, Gordon Lynn Blumenschein, William M. Moy, Kenneth Robert Stroud
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Publication number: 20040247094Abstract: An advanced intelligent network (AIN) telephony service provided in a public switched telephone network (PSTN) is controlled based on instructions from a subscriber, browsing a packet switched data network using a voice browser. A voice extensible markup language (VXML) platform is connected to a web server and a service control point (SCP). The web server stores announcements that can be easily created and modified by a subscriber. When the VXML platform receives an announcement ID from the SCP, the VXML platform determines a location where the announcement is stored based on the ID, and then plays the remotely stored announcement. Thus, the announcements can be easily changed without affecting the SCP and other AIN network elements.Type: ApplicationFiled: March 24, 2004Publication date: December 9, 2004Applicant: SBC Knowledge Ventures, L.P.Inventors: Susanne Marie Crockett, Nancy Ann Book
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Patent number: 6829343Abstract: A method and system are disclosed for providing an enhanced call waiting message to a customer when the customer is busy on a previous call and receives a current call. The call waiting message preferably includes a call waiting indicator and an audible representation of information associated with a current calling party. The call waiting message alerts the customer that a current call is waiting and provides the customer with information that assists the customer in deciding whether or not to take the current call. The call waiting indicator and the information associated with a current calling party are automatically transmitted to the customer without any customer commands.Type: GrantFiled: April 8, 2003Date of Patent: December 7, 2004Assignee: SBC Properties, L.P.Inventors: James Thomas Maciejewski, Claude Lee Harrington, Nancy Ann Book, Mary Louise Hardzinski, Robert Wesley Bossemeyer, Jr., Susanne Marie Crockett, Thomas Joseph McBlain
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Publication number: 20040240647Abstract: A telecommunications service implements an account code reporting feature by storing an account code associated with a subscriber at a service control point (SCP) in the public switched telephone network (PSTN). When a call is initiated from the subscriber's terminal, the SCP receives outgoing call data, including the subscriber's telephone number, a called party number and an account code entered from the subscriber's terminal. The SCP determines whether the call is subject to the account code reporting service and, if so, stores the call data. The SCP transmits the call data to a service management system accessible by the subscriber via a graphical user interface through a packet switched data network and an interactive voice response through the PSTN. The call is subject to the account code reporting service when the called party number is in the same local access and transport area as the subscriber's telephone number.Type: ApplicationFiled: June 30, 2004Publication date: December 2, 2004Applicant: SBC Properties, L.P.Inventors: Dianna Inara Tiliks, Carol Shifrin Gruchala, Susanne Marie Crockett, John Wesley Moss, Nancy Ann Book, William M. Moy
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Patent number: 6807267Abstract: A system and method deliver audible caller identification information when standard Caller ID information is invalid or can not be provided, even when the called party connects to the network by private trunk group facilities. In one disclosed embodiment, a trunk group trigger associated with the called communication station is encountered, launching a termination attempt query. If standard caller identification information can not be provided for the calling party, the call will be routed to a privacy service to obtain the audible caller identification information.Type: GrantFiled: December 21, 2001Date of Patent: October 19, 2004Assignee: SBC Properties, LPInventors: John Wesley Moss, Dianna Inara Tiliks, Susanne Marie Crockett, Carol Shifrin Gruchala, Nancy Ann Book
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Patent number: 6792089Abstract: However, the current call detail record system has certain drawbacks. For example, specific billing information is ordinarily tracked and available for calls made from one local access and transport area (LATA) to another (i.e., interLATA or long distance calls). Billing and usage information for calls within the same LATA (i.e., intraLATA or local calls), including local toll calls, are not maintained by the network or otherwise accessible to the network provider and customers. Therefore, the customers are not able to track intraLATA calls in the same manner as interLATA calls. For example, customers may desire identifying codes to be entered next to each charged call in order to facilitate subsequent billing of the customers' respective clients.Type: GrantFiled: November 14, 2001Date of Patent: September 14, 2004Assignee: SBC Properties, L.P.Inventors: Dianna Inara Tiliks, Carol Shifrin Gruchala, Susanne Marie Crockett, John Wesley Moss, Nancy Ann Book, William M Moy
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Patent number: 6775357Abstract: A method and apparatus for verifying call waiting information in a communication system is particularly well suited for correcting mispronunciation of caller identification information provided for a call waiting call. A current pronunciation of the call waiting information is provided to the calling party who is prompted to change the current pronunciation. The system receives a new pronunciation of the call waiting information and stores information about the new pronunciation for subsequent retrieval.Type: GrantFiled: July 9, 2001Date of Patent: August 10, 2004Assignee: SBC Properties, L.P.Inventors: Susanne Marie Crockett, Thomas Joseph McBlain, Mary Louise Hardzinski, Robert Wesley Bossemeyer, Jr.
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Publication number: 20040141592Abstract: A method (20) and system (50) is provided that permits a telephone caller to leave a message for a called party that does not have a conventional answering service, such as voice mail, an answering machine, a third-party operator-assisted answering service, or the like. A configurable blocking mechanism is also provided, permitting parties to prevent the message delivery service from being offered to callers attempting to reach them. The method (20) and system (50) can be implemented using an advanced intelligent network (AIN). In an AIN environment, the blocking mechanism can include a switch control point (SCP) (58) configured to access a termination blocking list (60). The termination blocking list (60) can be an SCP database file containing entries representing called parties who have blocked the message delivery service.Type: ApplicationFiled: November 17, 2003Publication date: July 22, 2004Inventors: Gordon Lynn Blumenschein, Jeffrey James Meek, Susanne Marie Crockett
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Publication number: 20040137883Abstract: A method and system are disclosed for providing an enhanced call waiting message to a customer when the customer is busy on a previous call and receives a current call. The call waiting message preferably includes a call waiting indicator and an audible representation of information associated with a current calling party. The call waiting message alerts the customer that a current call is waiting and provides the customer with information that assists the customer in deciding whether or not to take the current call. The call waiting indicator and the information associated with a current calling party are automatically transmitted to the customer without any customer commands.Type: ApplicationFiled: July 23, 2003Publication date: July 15, 2004Inventors: Susanne Marie Crockett, James Thomas Maciejewski, Claude Lee Harrington, Nancy Ann Book, Mary Louise Hardzinski, Robert Wesley Bossemeyer, Thomas Joseph McBlain
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Patent number: 6718021Abstract: An advanced intelligent network (AIN) based system and method that allows a subscriber connected to the Internet to receive customized call alerts and caller identification information concerning an incoming telephone call. Using client software, the subscriber associates telephone numbers to sound files. Then, when an incoming call with caller identification information is received, the client software determines whether the incoming telephone number points to a sound file. If so, the client software directs the sound file to play.Type: GrantFiled: February 19, 2002Date of Patent: April 6, 2004Assignee: SBC Properties, L.P.Inventors: Susanne Marie Crockett, Gordon Lynn Blumenschein, James Daniel Kovarik, Kenneth Robert Stroud, Dianna Inara Tiliks, William R. Trost, Paul H. Vlasek, Scott Ryan Watry, Thomas Joseph McBlain
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Publication number: 20040037409Abstract: A method for providing a messaging service in a telecommunication system (900) includes providing a calling party with an option to leave a voice message (1010). If the calling party accepts the option, determining screening criteria for the called communication station (1018). In response to the screening criteria, the call is selectively completed to a messaging service (172).Type: ApplicationFiled: April 24, 2003Publication date: February 26, 2004Applicant: SBC Properties, LPInventors: Susanne Marie Crockett, Gordon Lynn Blumenschein
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Patent number: 6687337Abstract: A method (20) and system (50) is provided that permits a telephone caller to leave a message for a called party that does not have a conventional answering service, such as voice mail, an answering machine, a third-party operator-assisted answering service, or the like. A configurable blocking mechanism is also provided, permitting parties to prevent the message delivery service from being offered to callers attempting to reach them. The method (20) and system (50) can be implemented using an advanced intelligent network (AIN). In an AIN environment, the blocking mechanism can include a switch control point (SCP) (58) configured to access a termination blocking list (60). The termination blocking list (60) can be an SCP database file containing entries representing called parties who have blocked the message delivery service.Type: GrantFiled: May 31, 2002Date of Patent: February 3, 2004Assignee: SBC Properties, L.P.Inventors: Gordon Lynn Blumenschein, Jeffrey James Meek, Susanne Marie Crockett
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Publication number: 20040005045Abstract: A system and method include implementing and accessing a subscriber's telecommunications services, using a graphical user interface (GUI) via the Internet, and an interactive voice response (IVR) system via the public switched telecommunications network (PSTN). The system and method enable a subscriber to review, schedule and modify call forwarding information stored and implemented by a service control point (SCP) through a common server from any dual tone multi-frequency (DTMF) telephone and IVR system via the PSTN or any GUI and Web client via the Internet. The subscriber is able to build and edit call forwarding data, such as a scheduler and priority and rejection screening lists, by the GUI via the Internet for subsequent implementation.Type: ApplicationFiled: May 12, 2003Publication date: January 8, 2004Applicant: SBC Technology Resources, Inc., Austin, TexasInventors: Thomas Lee Adams, Xiaolian Yang Bi, Gordon Lynn Blumenschein, Nancy Ann Book, Rodney T. Brand, Susanne Marie Crockett, Laura Kay Culli, Mary Louise Hardzinski, Michael Albert Machacek, Thomas Joseph McBlain, John Wesley Moss, Stephen Mark Mueller, Karen Jeanne Pelletier, Richard Everett Sabinson, Paul Wilczynski, Elizabeth Goldwyn Gibson
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Publication number: 20030210775Abstract: A method and system are disclosed for providing an enhanced call waiting announcement to a called party that is busy on a first call and receives a second call. Information provided by a second calling party is recorded and played back to the called party after the first call is over. The called party is not interrupted during the duration of the first call.Type: ApplicationFiled: January 24, 2003Publication date: November 13, 2003Applicant: Ameritech CorporationInventors: Susanne Marie Crockett, Karen Jeanne Pelletier, Tricia Ehlers Henry, Roberto Carrion, Mary Louis Hardzinski, Thomas Joseph McBlain
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Patent number: 6633634Abstract: A method and system are disclosed for providing an enhanced call waiting message to a customer when the customer is busy on a previous call and receives a current call. The call waiting message preferably includes a call waiting indicator and an audible representation of information associated with a current calling party. The call waiting message alerts the customer that a current call is waiting and provides the customer with information that assists the customer in deciding whether or not to take the current call. The call waiting indicator and the information associated with a current calling party are automatically transmitted to the customer without any customer commands.Type: GrantFiled: October 22, 1999Date of Patent: October 14, 2003Assignee: Ameritech CorporationInventors: Susanne Marie Crockett, James Thomas Maciejewski, Claude Lee Harrington, Nancy Ann Book, Mary Louise Hardzinski, Robert Wesley Bossemeyer, Jr., Thomas Joseph McBlain