Abstract: A method for implementing a cutover of a subscriber telephone line from a telephone line of a first exchange to a telephone line of a second exchange, includes the following steps: providing a controllable switch that is operative, in response to a control signal, to couple the subscriber telephone line to either the telephone line of the first exchange or the telephone line of the second exchange; providing a controller, coupled with at least one of the telephone line of the first exchange and the telephone line of the second exchange, for producing the control signal, coupled to the switch, upon receiving a predetermined signal over said at least one of the telephone line of the first exchange and the telephone line of the second exchange; initially setting the switch to couple the subscriber telephone line to the telephone line of the first exchange; and sending the predetermined signal over at least one of the telephone line of the first exchange and the telephone line of the second exchange, whereby the

Abstract: The present invention is a customer relationship measurement and management system and method using the Internet. The system includes a central computer linking various remote computers via the Internet. The central computer hosts an Internet website which provides a company with an account management tool and a customer survey tool. The account management tool allows the company to input account information and company hierarchy information into a database. The customer survey tool distributes surveys to various customer respondents using an e-mail invitation with an embedded URL link. Customer respondents complete survey questions on-line, and survey responses are returned to the central computer upon completion of each survey. An algorithm is applied to each survey to score the survey and determine if the customer completing the survey should be contacted for follow-up action. Action plans are developed and entered into the database for each customer requiring follow-up action.

Abstract: The invention consists of a method of providing XML web services on an embedded device. A web server is provided on the embedded device and a XML web services extension is installed on the web server. When the web server receives an HTTP request combined with a SOAP request from a web client, the web server forwards the SOAP request to the XML web services extension. The XML web services extension processes the SOAP request and produces a SOAP response. The SOAP response is combined with an HTTP response and returned by the web server to the web client.

Abstract: A support assembly, a knife support assembly operatively linked with the support assembly, and a control system assembly operatively linked with the support assembly and with the knife support assembly deliver an adhesive sheet into a mold. The support assembly includes a side clamp and a center clamp. An adhesive sheet assembly, in cooperative engagement with the support assembly, feeds a continuous supply of adhesive sheet to the support assembly. Accordingly, the adhesive sheet travels across the support assembly and is clamped by the side clamp for cutting by the knife support assembly. The side clamp moves the cut adhesive sheet from the support assembly and, along with a side clamp rib brace coupled with the side clamp, positions the sheet in the mold. The center clamp maintains the remaining adhesive sheet in a position relative to the support assembly ensuring that the side clamp optimally clamps the adhesive sheet upon returning to the support assembly.

Abstract: A lip seal having an annular body, a contiguous annular shoulder extending axially therefrom, and a contiguous annular seal lip extending coaxially from the body and flaring away from the shoulder. Strengthening ribs extend axially along the shoulder, the shoulder is undercut to provide space into which areas of the annular seal lip can escape, with each such feature thereby promoting nonuniform deformation of the annular seal lip, ensuring a path for fluid to flow, and thereby minimizing the possibility of a seal lock-up condition occurring when pressure is applied to the back of the lip seal during brake release. Flow ribs axially coextensive with the strengthening ribs also extend along the body to create fluid flow paths therebetween.

Abstract: A support assembly for attachment to a supporting surface, and preferably a vertical surface, as well as a method for assembling such a support. The assembly includes a support such as a garment hook or the like, a base on said support and a continuous retaining collar for securing the base and support to the supporting surface. The retaining collar has a base-receiving aperture smaller than the outer periphery of the base for overlapping and holding the base against the supporting surface. Although the support itself such as the garment hook is too large to allow passage of the collar thereover, assembly with the support base is accomplished by inserting only a portion of the base through the collar aperture, rotating one of the collar and base with respect to the other to pass the remainder of the base through the aperture, and seating the base against the back of the collar.