Abstract: A method, computer program product, and computing system for: monitoring a meeting between a patient and a medical entity during a medical encounter; gathering information during the medical encounter, thus generating gathered encounter information, wherein the gathered encounter information includes image-based content of the patient; generating image-based content information via artificial intelligence, wherein the image-based content information is based at least in part upon the image-based content and/or the gathered encounter information and is configured to provide guidance to the medical entity concerning the image-based content; and providing the image-based content information to the medical entity.

Abstract: A method, computer program product, and computing system for: monitoring a meeting between a patient and a medical entity during a medical encounter; gathering information during the medical encounter, thus generating gathered encounter information, wherein the gathered encounter information includes audio-based content of the patient; generating audio-based content information via artificial intelligence, wherein the audio-based content information is based at least in part upon the audio-based content and/or the gathered encounter information and is configured to provide guidance to the medical entity concerning the audio-based content; and providing the audio-based content information to the medical entity.

Abstract: According to some aspects, a method of monitoring an acoustic environment of a mobile device, at least one computer readable medium encoded with instructions that, when executed, perform such a method and/or a mobile device configured to perform such a method is provided. The method comprises receiving acoustic input from the environment of the mobile device while the mobile device is operating in the low power mode, detecting whether the acoustic input includes a voice command based on performing a plurality of processing stages on the acoustic input, wherein at least one of the plurality of processing stages is performed while the mobile device is operating in the low power mode, and using at least one contextual cue to assist in detecting whether the acoustic input includes a voice command.

Abstract: A method, computer program product, and computing system for initiating a session within an ACI platform; receiving an authentication request from a requester; and authenticating that the requester has the authority to access the ACI platform.

Abstract: A method, computer program product, and computing system for detecting the issuance of a verbal command by a requester to a virtual assistant; authenticating that the requester has the authority to issue the verbal command to the virtual assistant; if the requester is authenticated, allowing the effectuation of the verbal command to the virtual assistant; and if the requester is not authenticated, preventing the effectuation of the verbal command to the virtual assistant.

Abstract: A method, computer program product, and computing system for initiating a session within an ACI platform; receiving an authentication request from a requester; and authenticating that the requester has the authority to access the ACI platform.

Abstract: A method, computer program product, and computer system for identifying, by a computing device, a model for predicting conversational phrases for a communication between at least a first user and a second user. The model may be trained based upon, at least in part, an attribute associated with the second user. At least one conversational phrase may be predicted for the communication between the first user and the second user. The at least one conversational phrase may be provided to the second user as an optional phrase to be sent to the first user.

Abstract: A method, computer program product, and computing system for detecting the issuance of a verbal command by a requester to a virtual assistant; authenticating that the requester has the authority to issue the verbal command to the virtual assistant; if the requester is authenticated, allowing the effectuation of the verbal command to the virtual assistant; and if the requester is not authenticated, preventing the effectuation of the verbal command to the virtual assistant.

Abstract: According to some aspects, a method of monitoring an acoustic environment of a mobile device, at least one computer readable medium encoded with instructions that, when executed, perform such a method and/or a mobile device configured to perform such a method is provided. The method comprises receiving acoustic input from the environment of the mobile device while the mobile device is operating in the low power mode, detecting whether the acoustic input includes a voice command based on performing a plurality of processing stages on the acoustic input, wherein at least one of the plurality of processing stages is performed while the mobile device is operating in the low power mode, and using at least one contextual cue to assist in detecting whether the acoustic input includes a voice command.

Abstract: According to some aspects, a method of monitoring an acoustic environment of a mobile device, at least one computer readable medium encoded with instructions that, when executed, perform such a method and/or a mobile device configured to perform such a method is provided. The method comprises receiving acoustic input from the environment of the mobile device while the mobile device is operating in the low power mode, detecting whether the acoustic input includes a voice command based on performing a plurality of processing stages on the acoustic input, wherein at least one of the plurality of processing stages is performed while the mobile device is operating in the low power mode, and using at least one contextual cue to assist in detecting whether the acoustic input includes a voice command.

Abstract: Methods and apparatus for selectively performing speech processing in a hybrid speech processing system. The hybrid speech processing system includes at least one mobile electronic device and a network-connected server remotely located from the at least one mobile electronic device. The mobile electronic device is configured to use an embedded speech recognizer to process at least a portion of input audio to produce recognized text. A controller on the mobile electronic device determines whether to send information from the mobile electronic device to the server for speech processing. The determination of whether to send the information is based, at least in part, on an analysis of the input audio, the recognized text, or a semantic category associated with the recognized text.

Abstract: A method for removing private data from an acoustic model includes capturing speech from a large population of users, creating a text-to-speech voice from at least a portion of the large population of users, discarding speech data from a database of speech, creating text-to-speech waveforms from the text-to-speech voice and the new database of speech with the discarded speech data and generating an automatic speech recognition model using the text-to-speech waveforms.

Abstract: Methods and apparatus for selectively performing speech processing in a hybrid speech processing system. The hybrid speech processing system includes at least one mobile electronic device and a network-connected server remotely located from the at least one mobile electronic device. The mobile electronic device is configured to use an embedded speech recognizer to process at least a portion of input audio to produce recognized text. A controller on the mobile electronic device determines whether to send information from the mobile electronic device to the server for speech processing. The determination of whether to send the information is based, at least in part, on an analysis of the input audio, the recognized text, or a semantic category associated with the recognized text.

Abstract: An audio watermark is embedded in synthetic speech, such as synthetic speech created using text-to-speech (TTS) synthesis. Such audio watermarks can, for example, be used to increase the accuracy of voice biometric (VB) and other systems in distinguishing synthetic speech from human speech. In addition to its use in voice biometrics, such audio watermarking can prevent misuse of human quality TTS, or other synthetic speech, in a variety of other contexts, such as incriminating recordings, spam messages, contact center denial of service, and protection of personal information in contact centers not utilizing VB.

Abstract: A method, computer program product, and computing system for initiating a session within an ACI platform; receiving an authentication request from a requester; and authenticating that the requester has the authority to access the ACI platform.

Abstract: A method in accordance with the present disclosure may include receiving a message at a mobile computing device and performing natural language processing (NLP) based interpretation of the message. Embodiments may further include suggesting at least one of an action and an application configured to perform the action, the suggestion based upon, at least in part, the NLP-based interpretation of the message.

Abstract: A system, method and computer-readable storage device are disclosed for managing a mute and unmute feature on a device which is used to communicate data in a communication conference. The method includes detecting, when the device is set to mute, whether the user is speaking and whether the speech is meant for the conference. Background noises are distinguished from the speech of the user. If the user is speaking and the device is set to mute, the device will automatically switch to and unmute setting such that people in the indication conference can hear the user speak. Facial recognition, and gaze detection or other data can also be used to determine when to automatically mute or unmute the device and can aid in inferring an intent of the user to speak to the conference participants.

Abstract: A method, computer program product, and computer system for identifying, by a computing device, a model for predicting conversational phrases for a communication between at least a first user and a second user. The model may be trained based upon, at least in part, an attribute associated with the second user. At least one conversational phrase may be predicted for the communication between the first user and the second user. The at least one conversational phrase may be provided to the second user as an optional phrase to be sent to the first user.

Abstract: A system, method and computer-readable storage device are disclosed for managing a mute and unmute feature on a device which is used to communicate data in a communication conference. The method includes detecting, when the device is set to mute, whether the user is speaking and whether the speech is meant for the conference. Background noises are distinguished from the speech of the user. If the user is speaking and the device is set to mute, the device will automatically switch to and unmute setting such that people in the indication conference can hear the user speak. Facial recognition, and gaze detection or other data can also be used to determine when to automatically mute or unmute the device and can aid in inferring an intent of the user to speak to the conference participants.

Abstract: Techniques for error correction using a history list comprising at least one misrecognition and correction information associated with each of the at least one misrecognitions indicating how a user corrected the associated misrecognition. The techniques include converting data input from a user to generate a text segment, determining whether at least a portion of the text segment appears in the history list as one of the at least one misrecognitions, if the at least a portion of the text segment appears in the history list as one of the at least one misrecognitions, obtaining the correction information associated with the at least one misrecognition, and correcting the at least a portion of the text segment based, at least in part, on the correction information.