Patents by Inventor William F. Ganong, III

William F. Ganong, III has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 9112984
    Abstract: According to some aspects, a method of monitoring an acoustic environment of a mobile device, at least one computer readable medium encoded with instructions that, when executed, perform such a method and/or a mobile device configured to perform such a method is provided. The method comprises receiving, by the mobile device, acoustic input from the environment of the mobile device, detecting whether the acoustic input includes a voice command from a user without requiring receipt of an explicit trigger from the user, and initiating responding to the detected voice command.
    Type: Grant
    Filed: March 12, 2013
    Date of Patent: August 18, 2015
    Assignee: Nuance Communications, Inc.
    Inventors: Vladimir Sejnoha, Paul Adrian Van Mulbregt, Glen Edward Wilson, William F. Ganong, III
  • Publication number: 20150221306
    Abstract: A method is described for improving the accuracy of a transcription generated by an automatic speech recognition (ASR) engine. A personal vocabulary is maintained that includes replacement words. The replacement words in the personal vocabulary are obtained from personal data associated with a user. A transcription is received of an audio recording. The transcription is generated by an ASR engine using an ASR vocabulary and includes a transcribed word that represents a spoken word in the audio recording. Data is received that is associated with the transcribed word. A replacement word from the personal vocabulary is identified, which is used to re-score the transcription and replace the transcribed word.
    Type: Application
    Filed: April 13, 2015
    Publication date: August 6, 2015
    Inventors: George Zavaliagkos, William F. Ganong, III, Uwe H. Jost, Shreedhar Madhavapeddi, Gary B. Clayton
  • Patent number: 9099092
    Abstract: Techniques disclosed herein include systems and methods for open-domain voice-enabled searching that is speaker sensitive. Techniques include using speech information, speaker information, and information associated with a spoken query to enhance open voice search results. This includes integrating a textual index with a voice index to support the entire search cycle. Given a voice query, the system can execute two matching processes simultaneously. This can include a text matching process based on the output of speech recognition, as well as a voice matching process based on characteristics of a caller or user voicing a query. Characteristics of the caller can include output of voice feature extraction and metadata about the call. The system clusters callers according to these characteristics. The system can use specific voice and text clusters to modify speech recognition results, as well as modifying search results.
    Type: Grant
    Filed: January 10, 2014
    Date of Patent: August 4, 2015
    Assignee: Nuance Communications, Inc.
    Inventors: Shilei Zhang, Shenghua Bao, Wen Liu, Yong Qin, Zhiwei Shuang, Jian Chen, Zhong Su, Qin Shi, William F. Ganong, III
  • Patent number: 9065593
    Abstract: Methods and apparatus for reducing security vulnerabilities in a client/server speech recognition system including one or more client computers and one or more server computers connected via a network. Decryption of sensitive information, such as medical dictation information, is performed on designated servers to limit the attack surface of unencrypted data. Management of encryption and decryption keys to restrict the storage and/or use of decryption keys on the server side of the client/server speech recognition system, while maintaining encrypted data on the server side is also described.
    Type: Grant
    Filed: November 16, 2012
    Date of Patent: June 23, 2015
    Assignee: Nuance Communications, Inc.
    Inventors: William F. Ganong, III, Maximilian Bisani
  • Patent number: 9064492
    Abstract: In some embodiments, recognition results produced by a speech processing system (which may include two or more recognition results, including a top recognition result and one or more alternative recognition results) based on an analysis of a speech input, are evaluated for indications of potential errors. In some embodiments, the indications of potential errors may include discrepancies between recognition results that are meaningful for a domain, such as medically-meaningful discrepancies. The evaluation of the recognition results may be carried out using any suitable criteria, including one or more criteria that differ from criteria used by an ASR system in determining the top recognition result and the alternative recognition results from the speech input. In some embodiments, a recognition result may additionally or alternatively be processed to determine whether the recognition result includes a word or phrase that is unlikely to appear in a domain to which speech input relates.
    Type: Grant
    Filed: July 9, 2012
    Date of Patent: June 23, 2015
    Assignee: Nuance Communications, Inc.
    Inventors: William F. Ganong, III, Raghu Vemula, Robert Fleming
  • Patent number: 9064493
    Abstract: In some embodiments, the recognition results produced by a speech processing system (which may include a top recognition result and one or more alternative recognition results) based on an analysis of a speech input, are evaluated for indications of potential significant errors. In some embodiments, the recognition results may be evaluated to determine whether a meaning of any of the alternative recognition results differs from a meaning of the top recognition result in a manner that is significant for the domain. In some embodiments, one or more of the recognition results may be evaluated to determine whether the result(s) include one or more words or phrases that, when included in a result, would change a meaning of the result in a manner that would be significant for the domain.
    Type: Grant
    Filed: July 9, 2012
    Date of Patent: June 23, 2015
    Assignee: Nuance Communications, Inc.
    Inventors: William F. Ganong, III, Raghu Vemula, Robert Fleming
  • Publication number: 20150134335
    Abstract: In some embodiments, the recognition results produced by a speech processing system (which may include two or more recognition results, including a top recognition result and one or more alternative recognition results) based on an analysis of a speech input, are evaluated for indications of potential significant errors. In some embodiments, the recognition results may be evaluated using one or more sets of words and/or phrases, such as pairs of words/phrases that may include words/phrases that are acoustically similar to one another and/or that, when included in a result, would change a meaning of the result in a manner that would be significant for a domain. The recognition results may be evaluated using the set(s) of words/phrases to determine, when the top result includes a word/phrase from a set of words/phrases, whether any of the alternative recognition results includes any of the other, corresponding words/phrases from the set.
    Type: Application
    Filed: December 1, 2014
    Publication date: May 14, 2015
    Applicant: Nuance Communications, Inc.
    Inventors: William F. Ganong, III, Raghu Vemula, Robert Fleming
  • Patent number: 9032219
    Abstract: Methods and apparatus for reducing security vulnerabilities in a client/server speech recognition system including one or more client computers and one or more server computers connected via a network. Decryption of sensitive information, such as medical dictation information, is performed on designated servers to limit the attack surface of unencrypted data. Management of encryption and decryption keys to restrict the storage and/or use of decryption keys on the server side of the client/server speech recognition system, while maintaining encrypted data on the server side is also described.
    Type: Grant
    Filed: November 16, 2012
    Date of Patent: May 12, 2015
    Assignee: Nuance Communications, Inc.
    Inventors: William F. Ganong, III, Maximilian Bisani
  • Patent number: 9020107
    Abstract: Techniques are described for performing actions for users based at least in part on spoken information, such as spoken voice-based information received from the users during telephone calls. The described techniques include categorizing spoken information obtained from a user in one or more ways, and performing actions on behalf of the user related to the categorized information. For example, in some situations, spoken information obtained from a user is analyzed to identify one or more spoken information items (e.g., words, phrases, sentences, etc.) supplied by the user, and to generate corresponding textual representations (e.g., via automated speech-to-text techniques). One or more actions may then be taken regarding the identified information items, including to categorize the items by adding textual representations of the spoken information items to one or more of multiple predefined lists or other collections of information that are specific to or otherwise available to the user.
    Type: Grant
    Filed: May 4, 2011
    Date of Patent: April 28, 2015
    Assignee: Nuance Communications, Inc.
    Inventors: Shreedhar Madhavapeddi, William F. Ganong, III, George Zavaliagkos, Uwe H. Jost
  • Patent number: 9009041
    Abstract: A method is described for improving the accuracy of a transcription generated by an automatic speech recognition (ASR) engine. A personal vocabulary is maintained that includes replacement words. The replacement words in the personal vocabulary are obtained from personal data associated with a user. A transcription is received of an audio recording. The transcription is generated by an ASR engine using an ASR vocabulary and includes a transcribed word that represents a spoken word in the audio recording. Data is received that is associated with the transcribed word. A replacement word from the personal vocabulary is identified, which is used to re-score the transcription and replace the transcribed word.
    Type: Grant
    Filed: July 26, 2011
    Date of Patent: April 14, 2015
    Assignee: Nuance Communications, Inc.
    Inventors: George Zavaliagkos, William F. Ganong, III, Uwe H. Jost, Shreedhar Madhavapeddi, Gary B. Clayton
  • Publication number: 20150098555
    Abstract: A voicemail computer system transcribes a voicemail message into text that is presented to a calling party for approval. A calling party is able to approve, disapprove or edit a voicemail message prior to delivery to one or more called parties. The voicemail computer system may analyze a voicemail message to detect errors, omissions, or potentially offensive words. The voicemail computer may analyze a voicemail message to make suggestions as to tone, content or information contained within the voicemail message. The calling party can edit the voicemail message or approve it prior to providing a notification to one or more called parties that they have received the voicemail message.
    Type: Application
    Filed: December 12, 2014
    Publication date: April 9, 2015
    Inventors: Shreedhar Madhavapeddi, William F. Ganong, III, George Zavaliagkos, Uwe H. Jost, Gary B. Clayton
  • Publication number: 20150088517
    Abstract: In some embodiments, the recognition results produced by a speech processing system (which may include two or more recognition results, including a top recognition result and one or more alternative recognition results) based on an analysis of a speech input, are evaluated for indications of potential significant errors. In some embodiments, the recognition results may be evaluated to determine whether a meaning of any of the alternative recognition results differs from a meaning of the top recognition result in a manner that is significant for a domain, such as the medical domain. In some embodiments, words and/or phrases that may be confused by an ASR system may be determined and associated in sets of words and/or phrases. Words and/or phrases that may be determined include those that change a meaning of a phrase or sentence when included in the phrase/sentence.
    Type: Application
    Filed: December 1, 2014
    Publication date: March 26, 2015
    Applicant: Nuance Communications, Inc.
    Inventors: William F. Ganong, III, Raghu Vemula, Robert Fleming
  • Publication number: 20150088516
    Abstract: In some embodiments, the recognition results produced by a speech processing system (which may include two or more recognition results, including a top recognition result and one or more alternative recognition results) based on an analysis of a speech input, are evaluated for indications of potential significant errors. In some embodiments, the recognition results may be evaluated to determine whether a meaning of any of the alternative recognition results differs from a meaning of the top recognition result in a manner that is significant for a domain, such as the medical domain. In some embodiments, words and/or phrases that may be confused by an ASR system may be determined and associated in sets of words and/or phrases. Words and/or phrases that may be determined include those that change a meaning of a phrase or sentence when included in the phrase/sentence.
    Type: Application
    Filed: December 1, 2014
    Publication date: March 26, 2015
    Applicant: Nuance Communications, Inc.
    Inventors: William F. Ganong, III, Raghu Vemula, Robert Fleming
  • Publication number: 20150088519
    Abstract: In some embodiments, a recognition result produced by a speech processing system based on an analysis of a speech input is evaluated for indications of potential errors. In some embodiments, sets of words/phrases that may be acoustically similar or otherwise confusable, the misrecognition of which can be significant in the domain, may be used together with a language model to evaluate a recognition result to determine whether the recognition result includes such an indication. In some embodiments, a word/phrase of a set that appears in the result is iteratively replaced with each of the other words/phrases of the set. The result of the replacement may be evaluated using a language model to determine a likelihood of the newly-created string of words appearing in a language and/or domain. The likelihood may then be evaluated to determine whether the result of the replacement is sufficiently likely for an alert to be triggered.
    Type: Application
    Filed: December 1, 2014
    Publication date: March 26, 2015
    Applicant: Nuance Communications, Inc.
    Inventors: William F. Ganong, III, Raghu Vemula, Robert Fleming
  • Publication number: 20150088507
    Abstract: In some embodiments, the recognition results produced by a speech processing system (which may include two or more recognition results, including a top recognition result and one or more alternative recognition results) based on an analysis of a speech input, are evaluated for indications of potential significant errors. In some embodiments, the recognition results may be evaluated to determine whether a meaning of any of the alternative recognition results differs from a meaning of the top recognition result in a manner that is significant for a domain, such as the medical domain. In some embodiments, words and/or phrases that may be confused by an ASR system may be determined and associated in sets of words and/or phrases. Words and/or phrases that may be determined include those that change a meaning of a phrase or sentence when included in the phrase/sentence.
    Type: Application
    Filed: December 1, 2014
    Publication date: March 26, 2015
    Applicant: Nuance Communications, Inc.
    Inventors: William F. Ganong, III, Raghu Vemula, Robert Fleming
  • Patent number: 8954329
    Abstract: Techniques for disambiguating at least one text segment from at least one acoustically similar word and/or phrase. The techniques include identifying at least one text segment, in a textual representation having a plurality of text segments, having at least one acoustically similar word and/or phrase which has a different spelling, annotating the textual representation with disambiguating information to help disambiguate the at least one text segment from the at least one acoustically similar word and/or phrase, and synthesizing a speech signal, at least in part, by performing text-to-speech synthesis on at least a portion of the textual representation that includes the at least one text segment, wherein the speech signal includes speech corresponding to the disambiguating information located proximate the portion of the speech signal corresponding to the at least one text segment.
    Type: Grant
    Filed: May 23, 2012
    Date of Patent: February 10, 2015
    Assignee: Nuance Communications, Inc.
    Inventors: Martin Labsky, Jan Kleindienst, Tomas Macek, David Nahamoo, Jan Curin, William F. Ganong, III
  • Patent number: 8924213
    Abstract: In some embodiments, the recognition results produced by a speech processing system (which may include two or more recognition results, including a top recognition result and one or more alternative recognition results) based on an analysis of a speech input, are evaluated for indications of potential significant errors. In some embodiments, the recognition results may be evaluated using one or more sets of words and/or phrases, such as pairs of words/phrases that may include words/phrases that are acoustically similar to one another and/or that, when included in a result, would change a meaning of the result in a manner that would be significant for a domain. The recognition results may be evaluated using the set(s) of words/phrases to determine, when the top result includes a word/phrase from a set of words/phrases, whether any of the alternative recognition results includes any of the other, corresponding words/phrases from the set.
    Type: Grant
    Filed: July 9, 2012
    Date of Patent: December 30, 2014
    Assignee: Nuance Communications, Inc.
    Inventors: William F. Ganong, III, Raghu Vemula, Robert Fleming
  • Patent number: 8924211
    Abstract: In some embodiments, the recognition results produced by a speech processing system (which may include two or more recognition results, including a top recognition result and one or more alternative recognition results) based on an analysis of a speech input, are evaluated for indications of potential significant errors. In some embodiments, the recognition results may be evaluated to determine whether a meaning of any of the alternative recognition results differs from a meaning of the top recognition result in a manner that is significant for a domain, such as the medical domain. In some embodiments, words and/or phrases that may be confused by an ASR system may be determined and associated in sets of words and/or phrases. Words and/or phrases that may be determined include those that change a meaning of a phrase or sentence when included in the phrase/sentence.
    Type: Grant
    Filed: July 9, 2012
    Date of Patent: December 30, 2014
    Assignee: Nuance Communications, Inc.
    Inventors: William F. Ganong, III, Raghu Vemula, Robert Fleming
  • Patent number: 8913722
    Abstract: A voicemail computer system transcribes a voicemail message into text that is presented to a calling party for approval. A calling party is able to approve, disapprove or edit a voicemail message prior to delivery to one or more called parties. The voicemail computer system may analyze a voicemail message to detect errors, omissions, or potentially offensive words. The voicemail computer may analyze a voicemail message to make suggestions as to tone, content or information contained within the voicemail message. The calling party can edit the voicemail message or approve it prior to providing a notification to one or more called parties that they have received the voicemail message.
    Type: Grant
    Filed: May 5, 2011
    Date of Patent: December 16, 2014
    Assignee: Nuance Communications, Inc.
    Inventors: Shreedhar Madhavapeddi, William F. Ganong, III, George Zavaliagkos, Uwe H. Jost, Gary B. Clayton
  • Patent number: 8909526
    Abstract: In some embodiments, a recognition result produced by a speech processing system based on an analysis of a speech input is evaluated for indications of potential errors. In some embodiments, sets of words/phrases that may be acoustically similar or otherwise confusable, the misrecognition of which can be significant in the domain, may be used together with a language model to evaluate a recognition result to determine whether the recognition result includes such an indication. In some embodiments, a word/phrase of a set that appears in the result is iteratively replaced with each of the other words/phrases of the set. The result of the replacement may be evaluated using a language model to determine a likelihood of the newly-created string of words appearing in a language and/or domain. The likelihood may then be evaluated to determine whether the result of the replacement is sufficiently likely for an alert to be triggered.
    Type: Grant
    Filed: July 9, 2012
    Date of Patent: December 9, 2014
    Assignee: Nuance Communications, Inc.
    Inventors: William F. Ganong, III, Raghu Vemula, Robert Fleming