Abstract: A method and system of compiling and caching voice application documents in order to provide more efficient retrieval of resources in a web-programming model such as in the VoiceXML domain. The method and system of the present invention requires that a voice application resource such as a VoiceXML document first be transformed into a representative object model before it is stored in the system's cache memory, and that this model becomes the voice application resource that is ultimately executed by the VoiceXML interpreter. The representative object model contains all of the data of the original source document but in a compressed and optimized format therefore occupying a smaller footprint in memory. The representative object model also contains the code necessary to execute the data. Further, the compressed representative object model does not need to be compiled again before execution.

Abstract: A method of debugging a telephone call can include, using Session Initiation Protocol (SIP) formatted messages, initiating a debug session between a debugger and a call server for a telephone call established over at least a portion of a packet-switched network. A debug function can be invoked within the call server as specified by a SIP formatted message originating from the debugger. The method further can include determining fault information pertaining to the telephone call using the debug function and sending a SIP formatted response from the call server to the debugger.

Abstract: Embodiments of the present invention provide a method, system and computer program product for seamlessly updating a user interface element in a visible page for a visible channel of access to a common session in a composite services enablement environment can be provided. The method can include establishing a visible channel of access to a shared session shared commonly with other channels of access in the composite services enablement environment, rendering a visible page for the visible channel of access and a hidden page for the visible channel of access, reloading the hidden page at a determined interval to capture updates to a model for the shared session applied over the other channels of access, receiving in the hidden page a change in value for a user interface element reflecting an update for the model for the shared session, and causing the visible page to reflect the change in value for a corresponding user interface element in the visible page.

Abstract: Embodiments of the present invention provide a method, system and computer program product for deploying and delivering composite services in an NGN network. A collision detection and resolution method for updating a model in a composite services enablement environment can include establishing for a single session having a corresponding model, multiple channels of communication for different corresponding channels of access to a service. The method further can include synchronizing updates to the model by individual ones of the channels of access to the services for each of the channels of access to the services. The method yet further can include detecting collisions in synchronizing the updates to the model. Finally, the method can include rejecting the updates to the model when collisions are detected.

Abstract: Embodiments of the present invention provide a method, system and computer program product for deploying and delivering composite services in an NGN network. A method for managing refresh rates for visual channels in a composite services enablement data processing system can include establishing multiple channels of access to a common session for a composite service and synchronizing changes of state for the common session in a view for each of the channels of access to the service. Notably, voice activity can be detected over one of the channels of access for the common session. Responsive to detecting the voice activity, a refresh rate within a model for the common session can be changed to support a higher refresh rate in a view for another one of the channels of access for the common session. Conversely, the refresh rate can be changed to support a lower refresh rate responsive to not detecting voice activity.

Abstract: A method (200) for providing debug services between two SIP compliant endpoints is presented. The method extends SIP compliance by including a SIP DEBUG message (370). The method (200) extends the SIP protocol for allowing SIP compliant endpoints to configure themselves for providing debug capabilities. The endpoints can be a SIP client (110), a SIP server (120), or a SIP proxy (115). The method can include the steps of sending a SIP INVITE request from a first device to a second device to initiate a SIP session, receiving a SIP INVITE response from the second device, sending a SIP DEBUG request from the first device to the second device to initiate a debug session, receiving a SIP DEBUG response from the second device, and providing encrypted debugging services during the SIP session between the first SIP compliant device and the second SIP compliant device.

Abstract: The present invention discloses a solution for user customization of Web 2.0 applications. In the solution, a browser can establish a connection with a Web 2.0 server. The browser can convey user identification information to the Web 2.0 server and request a Web 2.0 application. Based on the conveyed identifying information, a user can be identified. The Web 2.0 server can then query a server-side data store for customizations associated with the identified user and requested application. When customizations exist in the data store, the customizations can be applied to the Web 2.0 application. The customized Web 2.0 application can then be conveyed to the browser. The browser can be a Web browser or a voice browser depending upon implementation specifics.

Abstract: A method and system of storing and accessing documents on a computer file system utilizing a file system-independent key for use in an index-less browser caching mechanism. The present invention is a method and system for storing a resource such as a document or group of documents on a computer file system using a Universal Resource Indicator (URI) as the file name by generating a unique system-independent key from the URI for use in an index-less browser caching system. The invention takes into account the various file entry length limitations enforced by each unique file system by converting the specified URI into a key containing hexadecimal values of the key's characteristics. In this fashion, an index-less browser caching system such as a Web browser of a VoiceXML browser is created that is file system-independent.

Abstract: A method and system for testing voice applications, such as VoiceXML applications, is provided. The system provides a run-time simulation environment for voice applications that simulates and automates user interaction. A user simulation script is provided in a customized mark-up language. The voice application is processed to derive a nominal output of the voice application. The user simulation script is processed to generate a simulated output for the voice application corresponding to the nominal output. Conditional logic may be applied to the nominal output to generate a simulated input in response thereto. The user simulation script is specified in a customized mark-up language having a set of one or more conditional tags and an internal variable for the nominal output of the voice application.

Abstract: The present invention discloses a solution for developer customization of Web 2.0 applications based on relationships between a content creator and a content requester. In the solution, Web 2.0 content can be received from a content creator. One or more creator established customizations can also be received where the customizations are each a set of one or more users. In the method, a communication can be established with a user who requests the Web 2.0 content. It can be determined that the user is a member of a set specified by the content creator. The customization associated with the set can be applied. Web 2.0 content as modified by the customization can be served to the user. In one embodiment, users can also establish customizations, which are also applied to the served Web 2.0 content.

Abstract: The present invention discloses a method for creating Web 2.0 entries, such as WIKI entries. In the method, a voice communication channel can be established between a user and an automated response system. User speech input can be received over the voice communication channel. A Web 2.0 entry can be created based upon the speech input. The Web 2.0 entry can be saved in a data store accessible by a Web 2.0 server. The Web 2.0 server can serve the saved Web 2.0 entry to Web 2.0 clients. The Web 2.0 clients can include a graphical and/or a voice interface through which the Web 2.0 entry can be presented to users of the clients. The created Web 2.0 entries (e.g. Web 2.0 application) can be formatted in an ATOM PUBLISHING PROTOCOL compliant manner.

Abstract: The present invention discloses a software development system for WIKIs including a WIKI server, a BLOG server, and a data store. The WIKI server can serve WIKI pages to WIKI clients. The BLOG server can serve BLOGs to BLOG clients. The data store can manage WIKI BLOG entries. Each WIKI BLOG entry can include a link to one of the WIKI pages and metadata for the linked WIKI page. The metadata can include a WIKI page title, a WIKI page version, a WIKI page description, design notes, and other information. Searchable keywords can be generated from the metadata. WIKI BLOG entries can be searched by WIKI developers to find WIKI pages having designer specified criteria based on a keyword search. Wherein searching for WIKI BLOG entries and editing discovered WIKI pages associated with WIKI BLOGs can be performed by a WIKI client via a WIKI interface.

Abstract: The present invention discloses a system and method for creating, editing, and posting a BLOG or a WIKI using a telephone. In the invention, a voice-based, real-time telephone communication can be established between a user and a voice response system. User speech can be received over the communication. The user speech can be speech-to-text converted to produce text. The text can be added to a BLOG or a WIKI, which can be posted to a server. The telephone communication can be terminated. The newly posted BLOG or WIKI can be served by the server to clients.

Abstract: The present invention discloses a solution for user customization of Web 2.0 applications. In the solution, a browser can establish a connection with a Web 2.0 server. The browser can convey user identification information to the Web 2.0 server and request a Web 2.0 application. Based on the conveyed identifying information, a user can be identified. The Web 2.0 server can then query a server-side data store for customizations associated with the identified user and requested application. When customizations exist in the data store, the customizations can be applied to the Web 2.0 application. The customized Web 2.0 application can then be conveyed to the browser. The browser can be a Web browser or a voice browser depending upon implementation specifics.

Abstract: The present invention discloses a method of performing speech processing operations based upon Web 2.0 type interfaces with speech engines. The method can include a step of interfacing with a Web 2.0 server from a standard browser. A speech-enabled application served by the Web 2.0 server can be accessed. The browser can render markup of the speech-enabled application. Speech input can be received from a user of the browser. A RESTful protocol, such as the ATOM Publishing Protocol (APP), can be utilized to access a remotely located speech engine. The speech engine can accept GET, PUT, POST, and DELETE commands. The speech processing engine can process the speech input and can provide results to the Web 2.0 server. The Web 2.0 server can perform a programmatic action based upon the provided results, which results in different content being presented in the browser.

Abstract: A speech processing system can include a client, a speech for Web 2.0 system, and a speech processing system. The client can access a speech-enabled application using at least one Web 2.0 communication protocol. For example, a standard browser of the client can use a standard protocol to communicate with the speech-enabled application executing on the speech for Web 2.0 system. The speech for Web 2.0 system can access a data store within which user specific speech parameters are included, wherein a user of the client is able to configure the specific speech parameters of the data store. Suitable ones of these speech parameters are utilized whenever the user interacts with the Web 2.0 system. The speech processing system can include one or more speech processing engines. The speech processing system can interact with the speech for Web 2.0 system to handle speech processing tasks associated with the speech-enabled application.

Abstract: The present invention discloses a speech-enabled application that includes two or more linked markup documents that together form a speech-enabled application served by a Web 2.0 server. The linked markup documents can conform to an ATOM PUBLISHING PROTOCOL (APP) based protocol. Additionally, the linked markup documents can include an entry collection of documents and a resource collection of documents. The resource collection can include at least one speech resource associated with a speech engine disposed in a speech processing system remotely located from the Web 2.0 server. The speech resource can add a speech processing capability to the speech-enabled application. In one embodiment, end-users of the speech-enabled application can be permitted to introspect, customize, replace, add, re-order, and remove at least a portion of the linked markup documents.

Abstract: The present invention discloses a system and a method for creating and editing speech-enabled WIKIs. A WIKI editor can be served to client-side Web browsers so that end-users can utilize WIKI editor functions, which include functions to create and edit speech-enabled WIKI applications. A WIKI server can serve speech-enabled WIKI applications created via the WIKI editor. Each of the speech-enabled WIKI applications can include a link to at least one speech processing engine located in a speech processing system remote from the WIKI server. The speech processing engine can provide a speech processing capability for the speech-enabled WIKI application when served by the WIKI server. In one embodiment, the speech-enabled applications can include an introspection document, an entry collection of documents, and a resource collection of documents in accordance with standards specified by an ATOM PUBLISHING PROTOCOL (APP).

Abstract: The present invention discloses a system and method for integrating a voice browser into a Web 2.0 environment. For example, a system is disclosed which includes at least a Web 2.0 server, a voice browser, and a server-side speech processing system. The Web 2.0 server can serve Web 2.0 content comprising at least one speech-enabled application. The served Web 2.0 content can include voice markup. The voice browser can render the Web 2.0 content received from the Web 2.0 server which includes rendering the voice markup. The server-side speech processing system can handle speech processing operations for the speech-enabled application. Communications with the server-side speech processing system occur via a set of RESTful commands, such as an HTTP GET command, an HTTP POST command, an HTTP PUT command, and an HTTP DELETE command.

Abstract: A method and system for testing voice applications, such as VoiceXML applications, is provided. The system provides a run-time simulation environment for voice applications that simulates and automates user interaction. A user simulation script is provided in a customized mark-up language. The voice application is processed to derive a nominal output of the voice application. The user simulation script is processed to generate a simulated output for the voice application corresponding to the nominal output. Conditional logic may be applied to the nominal output to generate a simulated input in response thereto. The user simulation script is specified in a customized mark-up language having a set of one or more conditional tags and an internal variable for the nominal output of the voice application.