Of Switching Equipment Or Network Element Patents (Class 379/15.01)
  • Patent number: 11252027
    Abstract: A network element includes a plurality of ports, multiple computational modules, configurable forwarding circuitry and a central block. The ports include child ports coupled to child network elements or network nodes and parent ports coupled to parent network elements. The computational modules collectively perform a data reduction operation of a data reduction protocol. The forwarding circuitry interconnects among ports and computational modules. The central block receives a request indicative of child ports, a parent port, and computational modules required for performing reduction operations on data received via the child ports, for producing reduced data destined to the parent port, to derive from the request a topology that interconnects among the child ports, parent port and computational modules for performing the data reduction operations and to forward the reduced data for transmission to the selected parent port, and to configure the forwarding circuitry to apply the topology.
    Type: Grant
    Filed: January 23, 2020
    Date of Patent: February 15, 2022
    Assignee: MELLANOX TECHNOLOGIES, LTD.
    Inventors: Ortal Ben-Moshe, Lion Levi, Itamar Rabenstein, Idan Matari, Noam Michaelis, Ofir Merdler, Evyatar Romlet
  • Patent number: 11037120
    Abstract: A system and a method for determining when a predetermined number of a specific product or of a type of product has been sold so that an alert can be generated when the number sold exceeds the predetermined number. Transaction rules can be set to monitor transaction data in a database to achieve this result. The transaction rules can be set for a generic product, for a specific product, or to exclude certain products. The system and the method issue an additional alert when data in a database indicates that the number of a specific product or of a type of product being sold in a selected time frame is below the selected predetermined number or another selected predetermined, for a selected period of time.
    Type: Grant
    Filed: June 3, 2019
    Date of Patent: June 15, 2021
    Assignee: MASTERCARD INTERNATIONAL INCORPORATED
    Inventor: Peter Groarke
  • Patent number: 10949528
    Abstract: A method for verifying a set of policy instructions to be used by a policy decision point (PDP) in adjudicating access requests to protected resources. The policy instructions are in the form of Horn clauses or conditional tag-expressions that are validated against a known test policy or desired outcome. The policy instructions are then compiled into aggregate form. When a plurality of policy instructions creates a conflict, the policy instructions are hierarchically organized to resolve said conflict.
    Type: Grant
    Filed: September 19, 2018
    Date of Patent: March 16, 2021
    Assignee: Sequitur Labs, Inc.
    Inventors: Philip Attfield, Paul Chenard, Simon Curry, Vincent Ting, Michael Thomas Hendrick, Julia Narvaez, Mark Reed, Daniel Schaffner, Robert Komar
  • Patent number: 10838998
    Abstract: Disclosed herein are systems, methods, and non-transitory computer-readable storage media for evaluating a tested sample of material. The system includes an application such as a LIMS comprising master keys derived from individual test result evaluations and potentially one or more key tags, and textual comments linked to master keys for later display and/or inclusion in customized reports. Master key branching using key tags, together with user refinement of comments linked thereto, results in improved comments with increased customization over time.
    Type: Grant
    Filed: March 31, 2018
    Date of Patent: November 17, 2020
    Assignee: Insight Services, Inc.
    Inventors: Daniel Richards, Alan Brunet, Matthew T. McMahon
  • Patent number: 10594871
    Abstract: A broadband provisioning system configured for bulk provisioning of communications services is provided. The system includes an order manager that includes machine executable instructions stored on machine readable media, the instructions for: receiving a request to provision a plurality of telephone numbers with communications services; creating details for the request and setting an initial state for the request; and upon commencement of processing of the request, updating the state of the request to indicate ongoing processing, provisioning each telephone number in the request by associating resources therewith, and updating a status for each telephone number provisioned; and upon completion of processing, changing the state of the request to indicate completion.
    Type: Grant
    Filed: April 25, 2017
    Date of Patent: March 17, 2020
    Assignee: Time Warner Cable Enterprises LLC
    Inventors: Prasanna Nagaraj, Naresh Kumar, Srinivas Guduru
  • Patent number: 10530837
    Abstract: A mechanism is provided in a data processing system for monitoring a virtual machine in a distributed computing system. An out-of-virtual machine monitor receives, via an out-of-band path, disk and memory state data of the virtual machine exposed in a hypervisor hosting the virtual machine. The out-of-virtual machine monitor interprets logical information from the virtual machine disk and memory state data. The out-of-virtual machine monitor parses the logical information to extract related system or log information for a monitoring endpoint. The out-of-virtual machine monitor translates the system or log information to a standard format expected by the monitoring endpoint. The out-of-virtual machine monitor forwards a monitoring data stream to the monitoring endpoint.
    Type: Grant
    Filed: April 10, 2014
    Date of Patent: January 7, 2020
    Assignee: International Business Machines Corporation
    Inventors: Vasanth Bala, Canturk Isci, Todd W. Mummert, Sahil Suneja
  • Patent number: 10425316
    Abstract: A heartbeat monitoring apparatus monitors the status of CPE devices based on received inform messages including events or event codes and heartbeat monitoring parameters. The heartbeat monitoring apparatus may generate and send alarm messages to external systems upon detecting a failure (e.g., offline, reboot, etc.) status of a CPE device. The heartbeat monitoring parameters may include an indication of which CPE devices (e.g., type of device, location of devices, or the like) are to be monitored, a heartbeat interval and subinterval, the frequency of a heartbeat check for alarms, or the like. The inform messages may include HEARTBEAT events for the CPE devices.
    Type: Grant
    Filed: September 29, 2017
    Date of Patent: September 24, 2019
    Assignee: Nokia of America Corporation
    Inventors: Jigang Yang, Bahadir Danisik
  • Patent number: 10360306
    Abstract: The disclosure herein relates to ensuring the mutual understanding between a remote maintenance support engineer guiding a maintenance engineer intervening on an aircraft, and concerns a system of prevention comprising first and second communication terminals to enable the maintenance engineer and remote maintenance support engineer to exchange information with each other, the information including oral guidance instructions given by the maintenance support engineer and oral responses given by the maintenance engineer relating to the execution of the instructions, a voice recognition device configured for transforming the oral instructions and responses into textual instructions and responses, a semantic analysis device configured for comparing the textual instructions with the textual responses in order to detect any possible inconsistency between the instructions and the responses, and a warning device configured for generating a warning when an inconsistency is detected between the instructions and the res
    Type: Grant
    Filed: July 24, 2015
    Date of Patent: July 23, 2019
    Assignee: Airbus (S.A.S.)
    Inventors: Bernard Ordy, Alexis Jacquemin, Sylvain Chamaillard, Eric Jastrzebski
  • Patent number: 10269394
    Abstract: Disclosed is a memory package. The memory package includes a nonvolatile memory chip, a volatile memory chip of which an access speed is faster than an access speed of the nonvolatile memory chip, and a logic chip for performing a refresh operation about the volatile memory chip in response to a refresh command from an external device, and migrating at least a portion of data stored in the nonvolatile memory chip to the volatile memory chip when the refresh operation is performed.
    Type: Grant
    Filed: November 22, 2017
    Date of Patent: April 23, 2019
    Assignee: SAMSUNG ELECTRONICS CO., LTD.
    Inventors: Chankyung Kim, Uksong Kang, Nam Sung Kim
  • Patent number: 10169203
    Abstract: Concepts and technologies are disclosed herein for test simulation for software defined networking environments. A computing device can receive a service request comprising a request to instantiate a service and create a service order based on the service request. The service order can include instructions to instantiate the service. The computing device can replicate the service order to obtain a replicated service order that includes instructions to instantiate a replicated service in a test environment, test paths and connections associated with the replicated service within the test environment using a test simulator, test device outage handling functionality of the replicated service within the test environment using the test simulator, test network outage handling functionality of the replicated service within the test environment using the test simulator, verify the replicated service, and initiate instantiation of the service requested by the service request.
    Type: Grant
    Filed: October 14, 2015
    Date of Patent: January 1, 2019
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: Zhenzhen Wang, Teh-Hsin K. Wu
  • Patent number: 10089588
    Abstract: A system and method that enables the ongoing communication, tracking, and management review of feedback among a population of workers and their management.
    Type: Grant
    Filed: May 6, 2015
    Date of Patent: October 2, 2018
    Assignee: Sears Brands, L.L.C.
    Inventors: Adam Robert Frederico, Naveen Seshadri, John C. Schneider
  • Patent number: 10059459
    Abstract: An unmanned aerial vehicle includes a closely integrated emergency recovery and operation systems for an unmanned aerial vehicle with built-in levels of redundancy and independence to maximize the likelihood of a controlled velocity landing. The unmanned aerial vehicle may include multiple processors and multiple state estimating modules such as inertial measurement units to independently determine the operational and error status of the unmanned aerial vehicle. Base on predictive or projected computations, the emergency recovery system may determine a suitable time for a recovery action, such as parachute deployment, and execute the recovery action.
    Type: Grant
    Filed: May 28, 2015
    Date of Patent: August 28, 2018
    Assignee: Kespry Inc.
    Inventor: Robert Parker Clark
  • Patent number: 9958843
    Abstract: A management system has a topology display screen of a management target system with an area, where icons of system components are typically displayed in the related art, which is embedded and displayed with a graph of a monitor value of the system component. A band having a predetermined width is displayed to show a relation between system display objects indicating the system components. The width of the band is determined by the number of requests which are transmitted or received by the system components. When a time-sequential graph of the monitor value of a system component is displayed, a vertical bar which can be operated by an input/output device is displayed in the graph. When the operation of the vertical bar is detected, an icon indicating integrity of the management target system at a time indicated by the vertical bar is displayed in the vicinity of the vertical bar.
    Type: Grant
    Filed: November 7, 2012
    Date of Patent: May 1, 2018
    Assignee: Hitachi, Ltd.
    Inventors: Kenta Yamasaki, Mariko Miyaki, Yoko Shiga, Tomohiro Morimura
  • Patent number: 9847105
    Abstract: Disclosed is a memory package. The memory package includes a nonvolatile memory chip, a volatile memory chip of which an access speed is faster than an access speed of the nonvolatile memory chip, and a logic chip for performing a refresh operation about the volatile memory chip in response to a refresh command from an external device, and migrating at least a portion of data stored in the nonvolatile memory chip to the volatile memory chip when the refresh operation is performed.
    Type: Grant
    Filed: February 1, 2016
    Date of Patent: December 19, 2017
    Assignee: SAMSUNG ELECTRIC CO., LTD.
    Inventors: Chankyung Kim, Uksong Kang, Nam Sung Kim
  • Patent number: 9286056
    Abstract: Provided are techniques for code load processing. While performing code load processing of a set of modules of a same module type, it is determined that a first module in the set of modules is not in an operational state. It is determined that a second module is a redundant module for the first module. In response to determining that the second module is in an operational state and has already completed code update, the code load processing is continued. In response to determining that the second module is in an operational state and has not already completed code update, it is determined whether there is a third redundant module that is in an operational state. In response to determining that there is a third redundant module that is in an operational state, the code load processing is continued.
    Type: Grant
    Filed: May 19, 2014
    Date of Patent: March 15, 2016
    Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Michael P. Groover, Robin Han, Edward H. Lin, Yan Su, Wei Tang, Ming Zhi Zhao, Yi Zhou
  • Patent number: 9203652
    Abstract: A variety of methods, systems, devices and arrangements are implemented for assessing and/or controlling call routing for VoIP/VioIP calls. According to one such method, endpoint devices are used to monitor and/or assess the call-quality. The assessment is sent to a centralized server arrangement and call-routing is controlled therefrom. Endpoint devices employ a decentralized testing mechanism to further monitor and assess call quality including the use of test connections. Aspects of call quality are analyzed and attributed to endpoint devices and/or local connections or networks to distinguish intermediate routing issues from local/endpoint issues.
    Type: Grant
    Filed: December 21, 2009
    Date of Patent: December 1, 2015
    Assignee: 8x8, Inc.
    Inventors: Marc Petit-Huguenin, Garth Judge
  • Patent number: 9058259
    Abstract: A system and method are provided for determining problem conditions in an IT infrastructure using aggregate anomaly analysis. The anomalies in the metrics occurring in the monitored IT infrastructure are aggregated from all resources reporting metrics as a function of time. The aggregated metric anomalies are then normalized to account for the state of the monitored IT infrastructure to provide a normalized aggregate anomaly count. A threshold noise level is then determined utilizing a variably selectable desired level of confidence such that a problem event is only determined to likely be occurring in the IT infrastructure when the normalized aggregate anomaly count exceeds the threshold noise level. The normalized aggregate anomaly count is monitored against the threshold noise level as a function of time, such that a problem event in the IT infrastructure is identified when the normalized aggregate anomaly count exceeds the threshold noise level at a given time.
    Type: Grant
    Filed: September 30, 2008
    Date of Patent: June 16, 2015
    Assignee: VMware, Inc.
    Inventor: Mazda A. Marvasti
  • Patent number: 8923139
    Abstract: A system is provided for identifying service affecting conditions in an access portion of a network through which a number of subscribers are connected to an exchange. The access network includes subscriber lines connected to DSL subscriber modems. The system includes a receiver for receiving pilot signals from a modem connected to one of the subscriber lines. A measuring unit is operatively associated with the receiver for measuring electrical characteristics of the received pilot signals. A controller is operatively associated with the measuring unit and uses the measured electrical characteristics to identify a service affecting condition. The subscriber modem pilot signals include differential mode signals and the measuring unit measures common mode of each wire of the subscriber line. By using combinations of measurements and deductive logic, the system can detect one or more service affecting conditions.
    Type: Grant
    Filed: July 17, 2008
    Date of Patent: December 30, 2014
    Assignee: Tollgrade Communications, Inc.
    Inventors: Muhammad Akbar Khan Afzal, Pieter Bas, Roderick Warner
  • Patent number: 8675822
    Abstract: Methods and systems are disclosed to dispatch service resources in a communication network. An example method disclosed herein receives a notice of error for a user service, identifies equipment associated with the user service, analyzes the equipment to generate a dispatch instruction, and automatically executes the dispatch instruction in response to the equipment analysis.
    Type: Grant
    Filed: September 29, 2005
    Date of Patent: March 18, 2014
    Assignee: AT&T Intellectual Property I, LP
    Inventors: David G. Rives, Jason Brewer
  • Patent number: 8676500
    Abstract: A method of providing intersection assistance with a portable electronic device to remind a user of traffic rules when the user approaches traffic intersections includes receiving an input from the user indicating a destination location for generating navigation instructions to the destination location, determining a current location of the portable electronic device according to received position signals, providing navigation instructions to the destination location according to the current location of the portable electronic device, and reminding the user of traffic rules related to intersections for a geographical location in which the portable electronic device is currently located when the portable electronic device detects that the portable electronic device is approaching an intersection, where reminding the user of traffic rules related to intersections comprises indicating a side of a second road the user should turn onto when making a turn from a first road onto the second road.
    Type: Grant
    Filed: August 30, 2012
    Date of Patent: March 18, 2014
    Assignee: Mitac International Corp.
    Inventor: Geoff Walsh
  • Patent number: 8638906
    Abstract: Voice user interfaces can be tested using test scripts generated by traversing a graph using a recursive search technique, such as recursive depth first search. Test data to accompany the test scripts can be generated by treating conditions in states of the interface as business rules, and fully exercising each state during traversal of the graph. Actual testing can be performed in a faster than real time manner by providing simulated input from test scripts, as opposed to requiring actual input from human testers. The interfaces can also be tested using a gatekeeper intermediary which provides for easy transitions between testing and deployment.
    Type: Grant
    Filed: October 29, 2012
    Date of Patent: January 28, 2014
    Assignee: Convergys Customer Management Delaware LLC
    Inventors: David M. Pelland, Richard Burk, Jeffrey D. Kosa, Blaise T. Lapinski
  • Patent number: 8625748
    Abstract: A removable telecommunication sensor module is configured to be removably coupled between a power protection device and a bus bar and/or a backplane. The removable telecommunication sensor module monitors energy usage at a telecommunication equipment circuit level for a piece of telecommunication equipment arranged in a telecommunication network infrastructure.
    Type: Grant
    Filed: November 2, 2011
    Date of Patent: January 7, 2014
    Assignee: Telect, Inc.
    Inventors: Bryan Joseph Kioski, David Knaggs, Paul A. Knight
  • Publication number: 20130343527
    Abstract: A telephony equipment migration arrangement is provided. The telephony equipment migration arrangement includes legacy telephony equipment located in one or more equipment bays, at least one transport cable, with one or more connectors, to provide external carrier connectivity, replacement telephony equipment located in one or more equipment bays remote from the legacy telephony equipment, and at least one remote coupling cable, with one or more connectors, connected to the replacement telephony equipment. The connector(s) of the remote coupling cable are mounted in a location having a predetermined locational relationship with the equipment bay in which the legacy telephony equipment is located, and the transport cable is communicatively coupled to the remote coupling cable.
    Type: Application
    Filed: June 22, 2012
    Publication date: December 26, 2013
    Applicant: METASWITCH NETWORKS LTD.
    Inventor: Colin Tregenza Dancer
  • Patent number: 8532621
    Abstract: Techniques in a wireless device for use in accessing a common data application with a service network which is external to a plurality of wireless networks are described. The device receives a data session configuration file which includes a list of the plurality of wireless networks mapped against authentication credentials associated with each wireless network. The device communicates with a current one the wireless networks. The device selects from the list one of the authentication credentials that is associated with the current wireless network. The device submits, via the current wireless network, the selected authentication credentials for establishing a packet data session via the current wireless network. The device then accesses, via the current wireless network using the packet data session, the common data application with the service network which is external to the current wireless network.
    Type: Grant
    Filed: December 21, 2011
    Date of Patent: September 10, 2013
    Assignee: BlackBerry Limited
    Inventors: Thomas Leonard Trevor Plestid, Allan David Lewis, Ian Michael Patterson
  • Patent number: 8532922
    Abstract: A method for simplifying a description of a travel route represented by a list of route points includes: reading in a travel route which is mapped by a list of route points represented by a plurality of route points, each route point representing a different subsegment of a travel route on a digital road map; altering the list of route points according to a predetermined algorithm, in order to obtain an altered list of route points that represents the travel route; and storing the altered list of route points in order to simplify the description of the travel route.
    Type: Grant
    Filed: November 26, 2010
    Date of Patent: September 10, 2013
    Assignee: Robert Bosch GmbH
    Inventor: Maylin Wartenberg
  • Patent number: 8483364
    Abstract: Telecommunication system servicing a plurality of telecommunication interface lines that allows improving a service quality by keeping connection on these lines in the case of computer freezing and during to its restart (reboot).
    Type: Grant
    Filed: February 23, 2010
    Date of Patent: July 9, 2013
    Inventors: Michael Feldman, Alexander Feldman, Boris Feldman
  • Patent number: 8437246
    Abstract: A method and apparatus for alarming on all signaling protocol messages that fail in substantial numbers on any particular routes within an IP network are disclosed. For example, upon receiving these alarms, the network will attempt to identify, and to correct the error producing conditions to prevent further call signaling message failures.
    Type: Grant
    Filed: December 30, 2005
    Date of Patent: May 7, 2013
    Assignee: AT&T Intellectual Property II, L.P.
    Inventors: Marian Croak, Hossein Eslambolchi
  • Patent number: 8423647
    Abstract: A service platform in a communications network connects callers to a service resource platform when implementing services requiring specialised resources. A number of different services use a common service resource platform. The service platform is programmed with respective maximum values for the number of calls originating from each service that may be connected to the service resource platform at one time and allows the call to be connected to the service resource platform at one time and allows the call to be connected to the service resource platform only when the count value for the respective service is less than the maximum count value. The service resource platform may have a single network address and a common range of ports that are freely allocated to calls generated by the different services running on the service platform.
    Type: Grant
    Filed: May 24, 2011
    Date of Patent: April 16, 2013
    Assignee: British Telecommunications PLC
    Inventors: Rowland G. Hunt, Paul Williamson
  • Patent number: 8345840
    Abstract: Methods for detecting and recovering from client-link, server-link, and server-node failures are disclosed. One method comprises providing a dual link architecture. A Link-Status-Notice (LSN) message detailing at least one phone client associated with the client-link failure is sent from a primary telephony server to a secondary telephony server via a server-link. A type of redirect command is sent from the secondary telephony server to the at least one phone client associated with the client-link failure via a secondary client-link. The type of redirect command is based on a content of the LSN message.
    Type: Grant
    Filed: November 23, 2010
    Date of Patent: January 1, 2013
    Assignee: Mitel Networks Corporation
    Inventor: Jianli Sun
  • Patent number: 8325880
    Abstract: Voice user interfaces can be tested using test scripts generated by traversing a graph using a recursive search technique, such as recursive depth first search. Test data to accompany the test scripts can be generated by treating conditions in states of the interface as business rules, and fully exercising each state during traversal of the graph. Actual testing can be performed in a faster than real time manner by providing simulated input from test scripts, as opposed to requiring actual input from human testers. The interfaces can also be tested using a gatekeeper intermediary which provides for easy transitions between testing and deployment.
    Type: Grant
    Filed: July 20, 2010
    Date of Patent: December 4, 2012
    Assignee: Convergys Customer Management Delaware LLC
    Inventors: David M. Pelland, Richard C. Burk, Jeffrey D. Kosa, Blaise T. Lapinski
  • Patent number: 8295185
    Abstract: An addressable outlet for use as part of local area network based on wiring installed in a building, such as telephone, electrical, cable television, dedicated wiring, and the like. The use of such wiring for data communications networks in addition to the wiring's primary usage creates a need for ways of determining the condition of the network and monitoring this information remotely. Network condition includes such factors as continuity of wiring, connector status, connected devices, topology, signal delays, latencies, and routing patterns. Providing basic processing and addressing capabilities within the outlet permits messaging to and from specific individual outlets, thereby allowing inquiries and reports of the condition of the immediate environment of each outlet. In addition, outlets can be configured with sensors to report on voltage, temperature, and other measurable quantities.
    Type: Grant
    Filed: August 20, 2007
    Date of Patent: October 23, 2012
    Assignee: Mosaid Technologies Inc.
    Inventor: Yehuda Binder
  • Patent number: 8259906
    Abstract: A handset test adapter includes a telephone jack operable to receive a cord for testing a communications connection. The communications connection being POTS or DSL service. The handset test adapter includes a switch in communication with the telephone jack and a telephone plug in communication with the switch. The telephone plug is operable to communicate with a handset tester for testing the DSL service. The handset test adapter includes electrical plugs in communication with the switch. The electrical plugs are operable to communicate with the handset tester for testing the POTS. The switch is operable to receive a user selection of POTS or DSL service. The switch connects the telephone jack to the telephone plug in response to the user selection indicating DSL service, and the switch connects the telephone jack to the electrical plugs in response to the user selection indicating POTS.
    Type: Grant
    Filed: September 22, 2008
    Date of Patent: September 4, 2012
    Assignee: CenturyLink Intellectual Property LLC
    Inventors: James T. Knudson, John C. Albertson
  • Patent number: 8249221
    Abstract: The invention discloses an access apparatus and method for digital subscriber line test. The apparatus includes: one or more distributed access matrix control modules, one or more distributed access matrixes; and a power converter module. The distributed access matrix control module is connected to a test module and at least one of the one or more distributed access matrixes which is under the control of the distributed access matrix control module, and is configured to send a test task initiated by the test module to the at least one distributed access matrix and report a message from the at least one distributed access matrix to the test module. The distributed access matrix is configured to connect a tested subscriber in accordance with the test task and report an access success message to the distributed access matrix control module.
    Type: Grant
    Filed: July 19, 2007
    Date of Patent: August 21, 2012
    Assignee: Huawei Technologies Co., Ltd.
    Inventors: Li Tang, Enbo Feng, Xiongwei Ren
  • Patent number: 8174993
    Abstract: A method, system and device are disclosed for compensating or tuning one or more communication pathways between an external network and an information handling system. In one aspect, one or more inductive devices may be coupled to one or more transmission lines coupling a physical layer transceiver (PHY) to one of a plurality of external network communication ports via a board-mounted communication switch. Selection and placement, such as serial placement, of the one or more inductive devices depends, at least in part, upon one or more electrical characteristics of the transmission lines, the PHY, the communication switch and requirements of the external network.
    Type: Grant
    Filed: October 3, 2003
    Date of Patent: May 8, 2012
    Assignee: Dell Products L.P.
    Inventors: Andrew T. Sultenfuss, Jonathan Foster Lewis
  • Patent number: 8160209
    Abstract: A call routing test and verification system for an interactive voice response (IVR) system including an automated test driver (ATD) for connecting to a IVR system over a public switched telephone network (PSTN) configured to provide signals representative of content of utterances appropriate for responding to prompt signals of an IVR menu and a test module to enable a test mode of the IVR system in response to the connection by ATD, wherein the test mode allows the IVR system to transmit a call routing string to the ATD prior to transfer of the connection to one of a plurality of agent terminals in response to reaching a call routing point of the IVR menu, where the ATD is further configured to compare at least a portion of the transmitted call routing string to an expected routing string for the call routing point.
    Type: Grant
    Filed: December 19, 2006
    Date of Patent: April 17, 2012
    Assignee: International Business Machines Corporation
    Inventors: Fang Wang, Peeyush Jaiswal
  • Patent number: 8134951
    Abstract: In one embodiment an apparatus comprises a transceiver in data communication with an associated network and control logic coupled to the transceiver. The control logic is operable to send data to the associated network and receive data from the associated network via the transceiver. The control logic is configured to determine a network element for processing a data stream. The control logic is configured to acquire the network element from the associated network responsive to determining the network element for processing the data stream.
    Type: Grant
    Filed: June 4, 2007
    Date of Patent: March 13, 2012
    Assignee: Cisco Technology, Inc.
    Inventor: Robert Bowser
  • Patent number: 8117358
    Abstract: A real-time customer relation management system is disclosed. The system can provide increased availability, reduced internal latencies, and reduced data processing and transfer. The system can provide real time processing and batch processing. The system architecture can have an in-memory write-through cache. The cache can store data that would have otherwise been sent to a database. The system can have a backup in-memory write-through cache. The system can use a warm standby, for example, to enhance data backup efficiency.
    Type: Grant
    Filed: July 28, 2006
    Date of Patent: February 14, 2012
    Assignee: Oracle International Corporation
    Inventors: David S. Labuda, Jayaprakash Krishnamoorthy, James R. Haddock, Alexander S. Rockel, Keith M. Brefczynski, Giles Douglas
  • Patent number: 8116433
    Abstract: Systems and methods for calls per second network testing are disclosed. The methods may be performed by a network testing system or other computing device. The method may include receiving user selection to create a network test. A user specification of a bulk network calls test type and the call transmission criteria for the network test are received. The call transmission criteria may include a number of calls per second and one of either a talk time or a number of channels. When the talk time is specified, the number of channels is calculated. Similarly, when the number of channels is specified, the talk time is calculated. User selection to begin the network test is received, and packets are transmitted for the network test according to the call transmission criteria. During transmission, the call transmission criteria are recalculated at a system defined interval to avoid bursts.
    Type: Grant
    Filed: April 13, 2010
    Date of Patent: February 14, 2012
    Assignee: Ixia
    Inventors: Marius Pavel, Partha Majumdar
  • Patent number: 8107928
    Abstract: Methods and apparatus in a wireless device for use in maintaining appropriate authentication credentials for receiving a message service provided by a service network which is external to a wireless network are described. The wireless device receives, via the wireless network, a data session configuration file which includes a list of a plurality of wireless networks mapped against authentication credentials associated with each said wireless network. The list includes authentication credentials associated with the wireless network. The wireless device submits, via the wireless network, the authentication credentials for establishing a data session via the wireless network. Then, the wireless device receives, in the data session via the wireless network, the message service provided by the service network.
    Type: Grant
    Filed: March 10, 2011
    Date of Patent: January 31, 2012
    Assignee: Research In Motion Limited
    Inventors: Thomas Leonard Trevor Plestid, Allan David Lewis, Ian Michael Patterson
  • Patent number: 8041010
    Abstract: A splitter card having integral test access devices. The splitter card allows test access to be readily provided at any location where splitter cards are typically mounted (e.g., a splitter chassis).
    Type: Grant
    Filed: January 20, 2010
    Date of Patent: October 18, 2011
    Assignee: ADC Telecommunications, Inc.
    Inventors: Amy J. Witty, Glen Backes
  • Patent number: 8009808
    Abstract: A call control system comprising a control module, a translations database and a switching fabric are connected to a trunk group between a remote terminal and its controlling local switching office. The call control system monitors control signals from the switching office on the trunk. In the event of loss of control signals, the call control system intercepts requests for service, etc. from a calling telephone connected to the remote terminal and performs a look up in the translation database. If the call can be completed without the controlling switching office the call is looped back to the remote terminal. The translation database is maintained by a remote terminal OA&M interface that receives change orders from the local exchange carrier. The remote terminal OA&M interface forwards relevant changes to the call control system's translation database.
    Type: Grant
    Filed: October 5, 2006
    Date of Patent: August 30, 2011
    Assignee: Intrado Inc.
    Inventor: Alex Montoya
  • Patent number: 7974386
    Abstract: Methods, systems, and computer-readable media for testing failure rate of newly installed network elements within a predetermined amount of time prior to customer use of the network elements are provided. An order report including information regarding one or more network elements is accessed, and based on the information provided by the orders report, a network element from the one or more network elements to be tested is determined. Information regarding the network element to be tested is retrieved from the orders report and included on a ticket created for the network element to be tested. The ticket created for the network element is then forwarded to a test device for testing of the network element associated with the forwarded ticket.
    Type: Grant
    Filed: July 31, 2006
    Date of Patent: July 5, 2011
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: Charles Craig Lutz, Jason Curtis Spielvogel, Gregory Adams Irwin, Calvin Laurance
  • Patent number: 7974387
    Abstract: Customer problem reports are collected and analyzed in order to monitor, analyze, and proactively prevent the same or similar problems from reoccurring in the future. A selection of customer problem reports are received and may be prioritized for analysis. Associated network elements may be scheduled for monitoring and/or testing at a greater frequency. Network elements may be the subject of new problem reports which may be dispatched to technicians for proactive analysis and repair.
    Type: Grant
    Filed: October 23, 2006
    Date of Patent: July 5, 2011
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: Charles Lutz, Nicole LaTrese Nall, Daniel Spain, Olyn Ray Sexton, Sr.
  • Patent number: 7974385
    Abstract: An apparatus integrates disparate systems. The apparatus includes a platform that supports a control interface. The platform also supports a different user interface for each of the disparate systems. The platform enables the formatting and transfer of data from the apparatus to each of the disparate systems.
    Type: Grant
    Filed: October 21, 2003
    Date of Patent: July 5, 2011
    Assignee: International Business Machines Corporation
    Inventors: William R. Jones, Michael D. Cheaney, Rod A. Opel
  • Patent number: 7937073
    Abstract: Methods and apparatus of a wireless portable communication device for maintaining appropriate authentication credentials for accessing a data application maintained in a service network are provided. A default access point name (APN) or network access identifier (NAI) is maintained in memory of the wireless device. The wireless device submits, via a default wireless network, the default APN or NAI for establishing a data session in the default wireless network. The wireless device is then able to receive, in the data session via the default wireless network, a message service using the common data application maintained in the service network. In response to a change in service subscription for the wireless device, the wireless device receives, via a current cellular network, a current APN or NAI and stores it in its memory. The wireless device then submits, via the current wireless network, the current APN or NAI for establishing a data session in the current wireless network.
    Type: Grant
    Filed: November 30, 2009
    Date of Patent: May 3, 2011
    Assignee: Research In Motion Limited
    Inventors: Thomas Leonard Trevor Plestid, Allan D. Lewis, Ian M. Patterson
  • Patent number: 7912183
    Abstract: Exemplary embodiments relate to methods, systems, user devices and computer program products for providing network status information. Methods include receiving alarm data for an event from a plurality of sources. The alarm data includes a plurality of alarm records each including a site identifier. The alarm data is processed to create report data. The processing includes assigning an attribute of failed to each of the site identifiers that are specified in more than a threshold number of the alarm records. The report data comprises at least digital loop carrier information. The report data is transmitted to a mechanized loop test (MLT) testing system capable of generating MLT test results. The MLT test results are used to adjust the digital loop carrier information included in the report data, wherein the digital loop carrier information specifies a quantity of digital carrier loop lines that are out of service.
    Type: Grant
    Filed: October 9, 2006
    Date of Patent: March 22, 2011
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: Aaron Harrell, Jackie Walker, Jr., John Jopp, Roy Allen, Kirk Brown, Joel Wilson, Barron Cain, Thomas Prange
  • Patent number: 7822190
    Abstract: A method of debugging a telephone call can include, using Session Initiation Protocol (SIP) formatted messages, initiating a debug session between a debugger and a call server for a telephone call established over at least a portion of a packet-switched network. A debug function can be invoked within the call server as specified by a SIP formatted message originating from the debugger. The method further can include determining fault information pertaining to the telephone call using the debug function and sending a SIP formatted response from the call server to the debugger.
    Type: Grant
    Filed: June 1, 2005
    Date of Patent: October 26, 2010
    Assignee: International Business Machines Corporation
    Inventors: William V. Da Palma, Brett J. Gavagni, Brien H. Muschett, Wendi L. Nusbickel
  • Patent number: 7787386
    Abstract: According to one embodiment of the invention, a method for self-testing a portion of a line card having a digital signal processor for manipulating data received by the line card, and a transmit channel and a receive channel coupled to a combined transmit and receive channel includes transmitting a test signal through at least a portion of the transmit channel toward the combined channel and detecting, by the digital signal processor any resulting signal in the receive channel to determine whether any components in the transmit channel, receive channel or combined channel are malfunctioning.
    Type: Grant
    Filed: December 18, 2001
    Date of Patent: August 31, 2010
    Assignee: Cisco Technology, Inc.
    Inventors: Robert A. Marshall, James R. Sisk
  • Patent number: 7760858
    Abstract: A splitter unit including a chassis containing splitter cards. The splitter unit includes a central processing unit mounting location. The splitter unit also includes test access devices that are inactive when the central processing unit mounting location is vacant. The splitter unit is configured such that the splitter cards provide passive signal splitting even when the central processing unit mounting location is vacant.
    Type: Grant
    Filed: October 29, 2008
    Date of Patent: July 20, 2010
    Assignee: ADC Telecommunications, Inc.
    Inventors: Steven M. Swam, Michael Hanahoe, Jennifer Miller, Todd Bade
  • Patent number: RE45136
    Abstract: A telephone line status notification system including at least one telephone line having a status, a communications network, at least one communications terminal which is connectable to the communications network and which is employable by a seeking user to communicate via the communications network a status request concerning the status of the at least one telephone line, apparatus for processing the status request the apparatus for processing is connectable to the communications network for receiving the status request from the seeking user therethrough and communicating the request, and apparatus for acquiring the status of the at least one telephone line, the apparatus for acquiring is in communication with the apparatus for processing for receiving the status request therefrom, and the apparatus for acquiring is connectable to the communications network for communicating the status via the communications network.
    Type: Grant
    Filed: August 17, 2012
    Date of Patent: September 16, 2014
    Assignee: Facebook, Inc.
    Inventors: Joseph Vardi, Arie Vardi, Joseph Vigiser, Yair Goldfinger