Of Call Duration (e.g., Conversation Timer) Patents (Class 379/192)
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Patent number: 10135858Abstract: Aspects of the subject disclosure may include, for example, a method including comparing call volume of call sessions associated with a wireless network node of a communication network to a threshold volume to identify a suspicious communication event, identifying robotic calls in the call sessions associated with the suspicious communication event, identifying a mobile communication device associated with the robotic calls, providing, by the processing system, identification information associated with the mobile communication device to a core network function of the communication network and a second wireless network node of the communication network according to a robotic call policy. Other embodiments are disclosed.Type: GrantFiled: January 18, 2018Date of Patent: November 20, 2018Assignee: AT&T Intellectual Property I, L.P.Inventors: Venson Shaw, Sangar Dowlatkhah
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Patent number: 9912688Abstract: Aspects of the subject disclosure may include, for example, a method including comparing call volume of call sessions associated with a wireless network node of a communication network to a threshold volume to identify a suspicious communication event, identifying robotic calls in the call sessions associated with the suspicious communication event, identifying a mobile communication device associated with the robotic calls, providing, by the processing system, identification information associated with the mobile communication device to a core network function of the communication network and a second wireless network node of the communication network according to a robotic call policy. Other embodiments are disclosed.Type: GrantFiled: May 10, 2017Date of Patent: March 6, 2018Assignee: AT&T Intellectual Property I, L.P.Inventors: Venson Shaw, Sangar Dowlatkhah
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Patent number: 7356135Abstract: A device and method for controlling the use of a communication device make a determination as to whether a communication may proceed. The determination may be based upon a time reference, such as a total amount of time that the communication may proceed or an interval of time when communication is not permitted. The determination may alternatively be based upon whether the user is authorized by entry of a personal identification number prior to placing the communication. Various other considerations may be accounted for including whether the communication is to a communication address and/or whether the communication is of a particular type. If the communication may not proceed, then the circuit between a communication device and the communication network is obstructed to terminate the communication following an audio or visual warning.Type: GrantFiled: July 25, 2006Date of Patent: April 8, 2008Assignee: AT&T BLS Intellectual Property, Inc.Inventor: James Edward Dickens
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Patent number: 7248681Abstract: Real time detection of the fraudulent use of a telecommunications network is accomplished by analyzing data for each call that is occurring within the network. A signal protocol receiver is used to collect signaling protocol for each call that is occurring within the network. The Signaling protocol data is collected, decoded and formatted into call information records (CIRs). The CIRs contain various operator specified parameters for each call that is occurring within the network. The CIRs are compared to operator defined thresholds. If any of the CIRs exceeds the thresholds, an alert is generated. The alerts are stored in a database where the operator can analyze them and take the appropriate corresponding action to resolve the alert. The alerts and the CIRs are archived in a database so that trends of fraudulent use can be detected and prevented. This method of fraud detection provides for the effective analyzation of every call that is occurring within the network.Type: GrantFiled: May 31, 2006Date of Patent: July 24, 2007Assignee: SBC Properties, L.P.Inventors: Judy Lynn Betts, Michael Joseph Hatlak, Michael Joseph McGuire
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Patent number: 7058166Abstract: Real time detection of the fraudulent use of a telecommunications network is accomplished by analyzing data for each call that is occurring within the network. A signal protocol receiver is used to collect signaling protocol for each call that is occurring within the network. The Signaling protocol data is collected, decoded and formatted into call information records (CIRs). The CIRs contain various operator specified parameters for each call that is occurring within the network. The CIRs are compared to operator defined thresholds. If any of the CIRs exceeds the thresholds, an alert is generated. The alerts are stored in a database where the operator can analyze them and take the appropriate corresponding action to resolve the alert. The alerts and the CIRs are archived in a database so that trends of fraudulent use can be detected and prevented. This method of fraud detection provides for the effective analyzation of every call that is occurring within the network.Type: GrantFiled: March 26, 2003Date of Patent: June 6, 2006Assignee: SBC Properties, L.P.Inventors: Judy Lynn Betts, Michael Joseph Hatlak, Michael Joseph McGuire
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Patent number: 6707898Abstract: An elapsed time reminder system for a telecommunication network provides elapsed time reminder service to a party participating in a call in the network. A call state processing component processes requests for elapsed time reminder service from the requesting party. An elapsed time reminder interval may be specified by a requesting party, or a default interval may be used. When the service is invoked, a timer is reset to monitor call duration. When the reminder interval is reached, an elapsed time reminder announcement is played to the requesting party.Type: GrantFiled: January 5, 2001Date of Patent: March 16, 2004Assignee: Lucent Technologies Inc.Inventors: Yigang Cai, Shiyan Hua
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Publication number: 20030228008Abstract: Real time detection of the fraudulent use of a telecommunications network is accomplished by analyzing data for each call that is occurring within the network. A signal protocol receiver is used to collect signaling protocol for each call that is occurring within the network. The Signaling protocol data is collected, decoded and formatted into call information records (CIRs). The CIRs contain various operator specified parameters for each call that is occurring within the network. The CIRs are compared to operator defined thresholds. If any of the CIRs exceeds the thresholds, an alert is generated. The alerts are stored in a database where the operator can analyze them and take the appropriate corresponding action to resolve the alert. The alerts and the CIRs are archived in a database so that trends of fraudulent use can be detected and prevented. This method of fraud detection provides for the effective analyzation of every call that is occurring within the network.Type: ApplicationFiled: March 26, 2003Publication date: December 11, 2003Inventors: Judy Lynn Betts, Michael Joseph Hatlak, Michael Joseph McGuire
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Patent number: 6600816Abstract: A service method of connection management for a communication line is established to perform a desired connection of the communication line in accordance with a telephone caller's request when the caller wants to be connected to a called person by way of the communication line. The method includes the steps of: detecting whether or not the communication line is crowded; measuring a passed time of a connected state of the communication line if the communication line is crowded; determining whether or not the passed time of the connected state has reached a predetermined set-up time; and compulsorily interrupting the connected state of the communication line when the passed time of the connected state has reached the predetermined set-up time. Thus, even if a communication line is very crowded because a disaster has happened, it is sure to enable more people to make phone calls, without producing a situation in which the communication line is occupied by only few people.Type: GrantFiled: July 7, 1999Date of Patent: July 29, 2003Assignee: Mitsubishi Denki Kabushiki KaishaInventor: Yoshiko Yamada
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Patent number: 6567511Abstract: Real time detection of the fraudulent use of a telecommunications network is accomplished by analyzing data for each call that is occurring within the network. A signal protocol receiver is used to collect signaling protocol for each call that is occurring within the network. The Signaling protocol data is collected, decoded and formatted into call information records (CIRs). The CIRs contain various operator specified parameters for each call that is occurring within the network. The CIRs are compared to operator defined thresholds. If any of the CIRs exceeds the thresholds, an alert is generated. The alerts are stored in a database where the operator can analyze them and take the appropriate corresponding action to resolve the alert. The alerts and the CIRs are archived in a database so that trends of fraudulent use can be detected and prevented. This method of fraud detection provides for the effective analyzation of every call that is occurring within the network.Type: GrantFiled: September 6, 2001Date of Patent: May 20, 2003Assignee: Ameritech CorporationInventors: Judy Lynn Betts, Michael Joseph Hatlak, Michael Joseph McGuire
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Patent number: 6442265Abstract: The losses sustained by telecommunications service providers attributable to unpaid, long-duration calls are reduced if such calls are carefully monitored. Upon the determination that a call might be fraudulent, the circuits carrying the call through a network or switching system comprising the network are automatically identified. The determination that a call might be fraudulent is forwarded to an administrator and, using information on the circuits carrying the call, the administrator can take affirmative steps to either tear down the call or further investigate whether the call is fraudulent.Type: GrantFiled: May 6, 1999Date of Patent: August 27, 2002Assignee: AT&T CorpInventors: John Bruce Harlow, Robert Sayko
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Publication number: 20020071538Abstract: Real time detection of the fraudulent use of a telecommunications network is accomplished by analyzing data for each call that is occurring within the network. A signal protocol receiver is used to collect signaling protocol for each call that is occurring within the network. The Signaling protocol data is collected, decoded and formatted into call information records (CIRs). The CIRs contain various operator specified parameters for each call that is occurring within the network. The CIRs are compared to operator defined thresholds. If any of the CIRs exceeds the thresholds, an alert is generated. The alerts are stored in a database where the operator can analyze them and take the appropriate corresponding action to resolve the alert. The alerts and the CIRs are archived in a database so that trends of fraudulent use can be detected and prevented. This method of fraud detection provides for the effective analyzation of every call that is occurring within the network.Type: ApplicationFiled: September 6, 2001Publication date: June 13, 2002Applicant: Ameritech Corporation.Inventors: Judy Lynn Betts, Michael Joseph Hatlak, Michael Joseph McGuire
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Patent number: 6289084Abstract: An apparatus, method and system are illustrated which provide for personal telecommunication incoming call screening and alerting. In the various embodiments, the incoming call screening and alerting utilizes a personalized affinity database, based upon individual calling behaviors and patterns. In the preferred embodiment, the affinity database includes telephone numbers and names for outgoing calls (dialed numbers), and for those incoming calls that have a predetermined minimum duration following answering (minimum off hook time period). As a consequence, erroneous or unwanted incoming calls are not included within the affinity database. The preferred system includes a line unit couplable to customer premise equipment (such as a telephone), a network signaling interface, a network trunk interface, a memory, and a processor.Type: GrantFiled: May 29, 1998Date of Patent: September 11, 2001Assignee: Lucent Technologies Inc.Inventor: William J. Bushnell
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Patent number: 6178231Abstract: A method and system for generating a predetermined message during selected calls-in-progress utilizes a communication station to detect a connection being attempted between a subscriber telephony device and a second telephony device. An adjunct processor determines whether the connection between the subscriber telephony device and the second telephony device requires call-attendant monitoring and if so, monitors the connection between the subscriber telephony device and the second telephony device to identify a predetermined event. An intelligent peripheral unit generates the predetermined message based on the predetermined event and a subscriber profile associated with the subscriber telephony device.Type: GrantFiled: September 25, 1997Date of Patent: January 23, 2001Assignees: Qwest Communications International Inc., MediaOne Group, Inc.Inventor: Jafar S. Nabkel
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Patent number: 6134310Abstract: The personal communications controller (PCC) may be programmed with a customized service configuration based on which telecommunications functions in connection with multiple telephone terminals are managed. The PCC system is designed to provide enhanced service value to all of the telephone terminals throughout a residence coupled to a single telephone communication line entering the residence. The PCC may provide service differentiation on an individual basis to the telephone terminals and, furthermore, differentiated treatment may be effected on a per telephone call basis. The customized service configuration may be generated using a personal computer from which it is downloaded to the PCC.Type: GrantFiled: January 30, 1997Date of Patent: October 17, 2000Assignee: Nortel Networks CorporationInventors: Richard Arthur Swan, John Wallace Marlow, Mendel Lazear Peterson, Jr.
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Patent number: 6011840Abstract: The present apparatus is a device interposed between a phone set and a telephone jack. It is secured by a lock and hasp to a post or frame member so that it overshadows and prevents access to a conventional telephone jack and the wall plate surrounding the jack. When locked in place, and connected serially between the phone set and the telephone line, it includes the user to input a PIN number, and to thereby make calls to specified telephone numbers (one or more). A field in memory stores unique PIN numbers for the users and calls numbers, and keeps track of available time not yet used by the N users. By decrementing with each call, the elapsed total time can be tracked. Charges can be controlled by limiting the authorized telephone numbers.Type: GrantFiled: October 17, 1997Date of Patent: January 4, 2000Inventor: Brant Cobb
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Patent number: 5864613Abstract: A system and method for controlling the use of a telephone based on usersupplied access criteria. The system includes a database for storing the access criteria. The access criteria can be modified in response to commands received from the telephone. The system also includes a switch, electrically coupled between the telephone and a telephone network, for selectively coupling the telephone and the telephone network based on the access criteria stored in the database.Type: GrantFiled: September 16, 1996Date of Patent: January 26, 1999Assignee: MCI Communications CorporationInventor: Robert J. Flood
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Patent number: 5790645Abstract: A technique for automatically designing a fraud detection system using a series of machine learning methods. Data mining and constructive induction are combined with more standard machine learning techniques to design methods for detecting fraudulent usage based on profiling customer behavior. Specifically, a rule-learning is used to uncover indicators of fraudulent behavior from a large user database. These indicators are used to create profilers, which then serve as features to the fraud detection system that combines evidence from multiple profilers to generate high-confidence intervention activities when the system is deployed on-line with user data.Type: GrantFiled: August 1, 1996Date of Patent: August 4, 1998Assignee: NYNEX Science & Technology, Inc.Inventors: Tom Elliott Fawcett, Foster John Provost
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Patent number: 5737405Abstract: An apparatus 200 and method for detecting when an interruption occurs between an agent associated with a telephonic switch, such as an automatic call distributor 100, and a caller during an incoming telephone call. The automatic call distributor 100 routes incoming telephone calls generated by callers at external telephonic units 102 to agents located at agent telephonic units 106. Additional information concerning incoming telephone calls is displayed to the agents on agent terminals 118. The apparatus 200 includes a detection circuit 210 for detecting when an agent and a caller are concomitantly talking during an incoming telephone call. A caller audio signal detector 216 detects caller audio signals representative of the speech of a caller on a first bus 204 in the automatic call distributor 100. Similarly, an agent audio signal detector 222 detects agent audio signals representative of the speech of an agent on a second bus 208 in the automatic call distributor 100.Type: GrantFiled: July 25, 1995Date of Patent: April 7, 1998Assignee: Rockwell International CorporationInventor: Anthony J. Dezonno
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Patent number: 5469493Abstract: A call saving system for an ISDN telephone switching system includes a subscriber switching unit and terminal units connected to the subscriber switching unit via subscriber lines. A control device controls an overall call saving process executed between the subscriber switching unit and each terminal unit when a restart process is started after a call process is temporarily stopped. When a restart process is started, a restart message is transmitted to each terminal units on the basis of the presence/absence of a call to be saved. Each terminal unit includes a call state setting circuit for a state display message when information indicating a confirmation of a call saving is set in the restart message.Type: GrantFiled: June 22, 1994Date of Patent: November 21, 1995Assignee: NEC CorporationInventor: Kaoru Kenyoshi
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Patent number: 5452295Abstract: In a call disconnection method and a system for executing the same in an ATM (Asynchronous Transfer Mode) network, a plurality of timers are provided corresponding to each call in an exchange of an ATM network. A connected call is detected, and a data cell is not transmitted for longer than a predetermined time, by using the corresponding timer, and disconnecting the detected call from the ATM network.Type: GrantFiled: March 18, 1993Date of Patent: September 19, 1995Assignee: Fujitsu LimitedInventors: Tatsuru Nakagaki, Ryoichi Ishibashi
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Patent number: 5438612Abstract: A radio telephone apparatus having a time specifying unit, a time measuring unit, a call controller, and an auxiliary power supply. The time measuring unit measures an elapsed period of time to detect the lapse of a specified period of time previously inputted to the time specifying unit. When it is found, as a result of the measurement, that the specified period of time has elapsed, the call controller limits call origination. Also, when the main power supply is off, the time specifying unit and the time measuring unit are powered from the auxiliary power supply, thereby measuring the lapse of time regardless of the on or off state of the main power supply. Consequently, call origination can be limited according to the lapse of a specified period of time or the arrival of a specified point in time.Type: GrantFiled: September 16, 1994Date of Patent: August 1, 1995Assignee: NEC CorporationInventor: Noriko Norimatsu