Abstract: A method of providing audio information from a meeting includes receiving a first audio stream from a first input audio device and a second audio stream from a second input audio device during the meeting, identifying a first audio fragment from the first audio stream, and identifying a second audio fragment from the second audio stream. The method also includes compiling the audio fragments from the first and second audio streams into an audio file that includes at least the first audio fragment and the second audio fragment. The method further includes providing the audio file to one or more recipients. The audio file identifies the first audio fragment as corresponding to a first participant of the meeting and the second audio fragment as corresponding to a second participant of the meeting.

Abstract: Systems and methods for presenting views of work unit records in chat sessions between users of a collaboration environment are disclosed. Exemplary implementations may: obtain content information characterizing content of the chat sessions between the users of the collaboration environment; identify work unit records based on the content from the chat sessions; generate view of work unit pages in the chat sessions that correspond to the work unit records identified based on the content from the chat sessions so that the view of the work unit pages are made accessible to the users during synchronous communication facilitated by the chat sessions; and/or other perform other operations.

Abstract: A method and system for connecting a communication to a client including at a system bridge, establishing a client subscription connection with a client device; receiving an incoming communication request at the system bridge; publishing an incoming communication notification from the system bridge to the client device; receiving a client communication at the system bridge; and merging the incoming communication request into the client communication at the system bridge.

Abstract: Methods and systems for vocal interaction preservation for teleported audio. A method includes determining spatial parameters of a first space including at least one sound source and at least one audio source, wherein the at least one sound source emits sound within the first space, wherein the at least one audio source captures audio data based on sounds emitted within the first space, wherein the spatial parameters of the first space characterize sound characteristics of the first space; determining vocal spatial parameters of each of the at least one sound source, wherein the vocal spatial parameters of each sound source define characteristics of the sound source which affect sound waves emitted by the sound source; and generating, for each sound source, a respective clean version of the audio data based on the spatial parameters of the first space and the vocal spatial parameters of the sound source.

Abstract: Automated dialing of an entity from a curated list of entities responsive to user selections of dial pad entries, the curated list of entities formed from phrases formed from the dial pad entries. The curated list of entities is based on at least one of user call activity, search engine activity responsive to the phrases, a set of Sender Controlled Media participants, a set of categories of contacts, and entity offerings.

Abstract: In order to provide a new mechanism relating to further enhanced voice synthesis, a wireless terminal includes a receiver and a transmitter. The receiver is configured to be capable of receiving, when the wireless terminal is included in at least one group, a voice communication relating to the at least one group. The transmitter is configured to transmit, to a communication device that controls the voice communication relating to the at least one group, volume information for determining volume on the voice communication relating to the at least one group.

Abstract: A method and computer program product are provided for allowing a plurality of musicians who are in physically separate locations to create a single musical performance using a teleconferencing platform provided by a host server. The teleconferencing platform is electronically connected to musician participants who create the single musical performance via respective musician participant computers, and non-musician participants who experience the created single musical performance via respective non-musician participant computers. The single musical performance includes voice and/or instrument sounds contributed from each of the musicians. Host-sent audio is streamed by the host server to each of the participant computers. The host-sent audio includes a separable tempo and tone reference. Each of the musician participants provide their respective voice and/or instrument sounds to the host-sent audio.

Abstract: Introduced here are session management platforms able to facilitate multimedia sessions that involve host(s) and user(s). A session management platform may enable multimedia communication between the host(s) and a participating user. The users may be added into positions in a priority queue, where the priority queue may represent an order of users to be used to select a given user for participation in the multimedia session. Upon termination of a session between the host(s) and a first participating user, the priority queue may be updated to remove the first participating user from the queue and a second participating user is selected. The multimedia session may enable multimedia communication between the host(s) and the second participating user based on the second participating user being selected.

Abstract: Techniques for dynamically converting a communication channel associated with a communication channel from a communication channel associated with a single organization to a shared communication channel associated with two or more organizations. The communication channel may have associated therewith member profiles associated with a first organization and one or more guest profiles associated with one or more other organizations that are different from the first organization. A server computing system may convert the communication channel to a shared communication channel based on a determination of eligibility for conversion. The server computing system may generate one or more user interfaces associated with the member profiles and the one or more guest profiles, enabling members and guests to communicate via the shared communication channel.

Abstract: One disclosed example method includes obtaining a meeting cryptographic key, transmitting, from a client device to a video conference provider, a request to initiate an encrypted video conference, the encrypted video conference including a plurality of participants, and distributing the meeting cryptographic key to each participant of the plurality of participants. The disclosed example method further includes receiving an indication that the encrypted video conference is to be locked, subsequent to receiving the indication that the encrypted conference is to be locked, receiving a request to admit an additional participant to the encrypted video conference, determining whether the additional participant is one of the plurality of participants, and responsive to determining that the additional participant is not one of the plurality of participants, rejecting the request to admit the additional participant to the encrypted video conference.

Abstract: A video conference telepresence controller includes a first set of instructions commanding a server to create and maintain a queue structure for clients of a video conference telepresence session, a second set of instructions commanding the server to monitor audio/video feeds of the clients of the video conference telepresence sessions and identify the clients of those feeds, a third set of instructions commanding the server to detect precursor events to a session disturbance or flow interruption in one or more of the monitored feeds and flagging the feeds harboring the events for action, and a fourth set of instructions commanding the server to perform an interruption, redirect, or deletion of the one or more feeds and for providing notification thereof to one or more clients.

Abstract: A computer converts each content sources from textual content to speech comprising a separate audio selection. The computer applies, to each audio selection, one or more speech attributes to specify the audio attributes that select a respective position of the respective audio selection from among multiple positions within a multidimensional sound space and audibly distinguish one or more characteristics of the respective audio selection from other audio selections, wherein the respective position of the respective audio selection reflects a rank of the respective audio selection as ordered by interest to a user. The computer outputs a simultaneous stream of the multiple audio selections to an audio output device for stereo play of the audio selections within the multiple positions within the multidimensional sound space to the user, with the multiple positions reflecting the content sources ordered by interest.

Abstract: Systems and methods for automatically selecting a smart device based on the context of a voice command event are disclosed. In embodiments, a smart device controller receives a user voice command from a user regarding a function to be performed during a command event within a smart environment; determines context data associated with the user voice command; determines a smart device name of the user voice command; accesses a knowledge database including registered smart devices and associated context-specific names, wherein the context-specific names are associated with context parameters; matches the smart device name of the user voice command with one of the context-specific names of the knowledge database; automatically chooses a select smart device from the plurality of registered smart devices to perform the function based on the matching; and initiates the function at the select smart device.

Abstract: Devices, systems, and methods of Capturing the Moment in audio discussions and recordings. A user utilizes an electronic device to record audio, or to participate in an audio conversation or an audio/video conversation. During the conversation, the user clicks on presses a button to create an audio bookmark at desired time-points. Later, the system generates separate a short audio-clip for a few sentences that were spoken before and after each such audio bookmarks. The system further generates an aggregated clip or summary of the bookmarked segments, as well as textual transcription of the bookmarked content.

Abstract: Aspects of the disclosure relate to cognitive automation-based engine processing on audio files and streams received from meetings and/or telephone calls. A noise mask can be applied to enhance the audio. Real-time speech analytics separate speech for different speakers into time-stamped streams, which are transcribed and merged into a combined output. The output is parsed by analyzing the combined output for correct syntax, normalized by breaking the parsed data into record groups for efficient processing, validated to ensure that the data satisfies defined formats and input criteria, and enriched to correct for any errors and to augment the audio information. Notifications based on the enriched data may be provided to call or meeting participants.

Abstract: Methods (700, 800) and apparatuses (160-1, 181, 184, 220, 600, 156, 105) of providing and receiving audio content are described. The method of providing audio content (700) includes receiving (710) a first audio content from a first user, processing (720) the first audio content based on a first viewing direction for the first user facing at least one section of an audiovisual content and on a viewing direction for a second user facing at least one section of the audiovisual content, and providing (730) the processed first audio content. The audiovisual content may be an immersive reality content. A computer-readable storage medium, computer program and a non-transitory article of manufacture are described.

Abstract: Method, apparatus, and program code embodied in computer-readable media, for providing enhanced echo suppression in a conferencing system having at least one microphone and at least one speaker. At least one microphone input signal is received, and at least one speaker input signal is provided. At least one processor has at least one primary echo-suppressor and at least one secondary echo-suppressor. The at least one primary echo-suppressor receives (i) the microphone input signal(s) and (ii) the speaker input signal(s). The at least one primary echo-suppressor provides at least one echo-suppressed microphone signal. The at least one secondary echo-suppressor receives the at least one echo-suppressed microphone signal and provides an output signal. The at least one processor provides the at least one echo-suppressed microphone signal to the at least one secondary echo-suppressor without providing the at least one speaker input signal directly to the at least one secondary echo-suppressor.

Abstract: A method of simplifying electronic communications between a plurality of users by communication implementation and management. Each user has an electronic identifier, which may be of a type, such as a website address, domain, LinkedIn address, etc. Each identifier is unique to each user. The electronic identifier can be changed at any time prior to contact enabling privacy and the method may be effected on a singular telecommunications platform (SIP) or mixed platform (SIP and PSTN) or other voice or text medium for cost efficiency. The system renders communication between users passive and allows for simultaneous and instantaneous communication while maintaining anonymity of the identifiers used.

Abstract: Methods and systems are provided for participant-individualized audio volume control and host-customized audio volume control of streaming audio for a plurality of participants who are each receiving the streaming audio from a host within a videoconferencing platform, and who are also simultaneously engaged in remote audio communications with each other within the same videoconferencing platform.

Abstract: An issue tracking system configured to track issues, tickets, or tasks is described herein. The issue tracking system may include a voice interface system that may be used to create, modify, and delete issue records during a live meeting or event. The voice interface system may be configured to facilitate a live meeting conducted in a particular format or structure. The voice interface system may be adapted to determine a relevance score between a voice input and one or more respective issue records being tracked by the issue tracking system. If the relevancy score satisfies a threshold, a respective issue record may be selected for modification or editing during the live meeting through a series of responsive voice commands or other voice input.

Abstract: An information processing apparatus, an information processing system, an information processing method and a non-transitory recording medium. The information processing apparatus detects one or more users using the information processing apparatus and notifies each user of remote service connection destination information required for connecting to a remote service using notification destination information for sending notification to the user associated with each detected user.

Abstract: Disclosed are an acoustic echo cancelling apparatus and an acoustic echo cancelling method. The acoustic echo cancelling apparatus comprises a first capturer configured to capture a remote audio signal received from a remote machine; a second capturer configured to capture a local audio signal that is input to a local microphone; an acoustic echo canceller (AEC) configured to cancel an acoustic echo of the local audio signal using the remote audio signal and output a local audio signal from which the acoustic echo is cancelled; and a transmitter configured to transmit an output signal of the AEC to the remote machine.

Abstract: A system for content sharing and methods for making and using the same. The content sharing system enables a smooth and easy exchange of electronic data.

Abstract: The present disclosure provides a method and apparatus for sharing an online document, an electronic device, and a storage medium. The method includes: providing (101) a sharing interface containing one or more candidate conference events based on a request from a currently logged-in user for sharing an online document; obtaining (102) a target conference event selected by the currently logged-in user from the one or more first candidate conference events, and obtaining an operation permission for the online document set by the currently logged-in user for the target conference event; then, obtaining (103) a participant account number participating in the target conference event, and setting an operation permission of a participant corresponding to the participant account number for the online document based on the operation permission; and sending (104) prompt information to the participant, such that the participant accesses the online document based on the prompt information.

Abstract: Techniques are described for expediting a generation of a means of communication between two people associated with different organizations. A first person associated with a communication platform may submit a request to the communication platform to generate an invitation to communicate via the communication platform. The first person may provide the invitation to a second person directly or via the communication platform. Responsive to receiving an indication that the second person has accepted the invitation, the communication platform may generate the means of communication between the first person and the second person. The communication platform may update respective user interfaces to include the means of communication. The communication platform may process messages and/or data between the first person and the second person that is input on the respective user interface and sent via the means of communication.

Abstract: A visual feedback system can include a display panel, an interface unit, and at least one visual feedback device. The at least one visual feedback device can be configured to provide cues for audio generated within a virtual environment.

Abstract: The present disclosure provides a number of techniques for enhancing a user's experience when joining teleconference sessions. When multiple users join a teleconference session using separate devices, a system identifies devices that are co-located. The co-located devices are identified by the use of a combination of data including, but not limited to social signals, audio signal and other location data. At least one device of the co-located devices, has a first control set for controlling a teleconference session and other devices of the co-located devices have a second control set for sharing content. The at least one device also has one set of streams and the other devices see a subset of those streams or other streams based on an activity level. In addition, the present disclosure provides a number of techniques for enabling users to use multiple devices to share content.

Abstract: Technologies are disclosed for a computing system that allows users to control the disclosure of their identities during communication sessions. Users can control the disclosure of their identities with respect to certain types of shared content. In one mode of operation, a user can share content anonymously. In another mode of operation, identity may be revealed when certain conditions are met or revealed to only certain other users. For example, the identity of a user who shared a comment anonymously may be revealed if multiple other users agree with that comment. In another mode of operation, the user's identity is revealed to all other users such as in a live video stream. The computing system can control display of users' identities based on user instructions or based on triggering conditions. A user interface (UI) can show content items that identify a user together with content items that are shared anonymously.

Abstract: A conferencing communication method is disclosed, including: sending a protocol string to an intelligent terminal, so that the intelligent terminal invokes a corresponding instant messaging client according to the protocol string; receiving an instant messaging user identifier that has logged in and that is sent by the instant messaging client and an attendance credential included in the protocol string; adding the instant messaging user identifier to an instant messaging user group corresponding to the attendance credential; and establishing an Internet channel that is based on the instant messaging user group to the instant messaging client, the Internet channel being used for transmitting communication data of a member in the instant messaging user group.

Abstract: A signal processing system includes microphone units connected in series and a host device connected to one of the microphone units. Each of the microphone units has a microphone, a temporary storage memory, and a processing section for processing the sound picked up by the microphone. The host device has a non-volatile memory in which a sound signal processing program for the microphone units is stored. The host device transmits the sound signal processing program read from the non-volatile memory to each of the microphone units. Each of the microphone units temporarily stores the sound signal processing program in the temporary storage memory. The processing section performs a process corresponding to the sound signal processing program temporarily stored in the temporary storage memory and transmits the processed sound to the host device.

Abstract: An information processing apparatus includes a first determination unit, a second determination unit, and a presentation unit. The first determination unit determines, based on biometric information of a speaker and a non-speaker, creativities of the speaker and the non-speaker, according to different indices. The second determination unit determines, according to the creativity of the speaker and the creativity of the non-speaker, a creativity of a group including the speaker and the non-speaker. The presentation unit presents the creativity of the group.

Abstract: Disclosed herein is a computer-implemented method, system, device, and computer program product for securing private audio in a virtual conference. For each of the users in the virtual conference, a device of the speaking user or a server determines whether a respective user is able to hear the speaking user based on whether a respective sound volume at which the respective user is able to hear the speaking user exceeds a threshold amount. The speaking user's device or the server prevents the transmission of the audio stream to devices of the users determined not to be able to hear the speaking user.

Abstract: A method and system matching experts or potential experts with an agent request for an expert are disclosed. Exemplary systems include an expert term extraction engine, an agent term extraction engine, and a matching engine to compare agent request terms to the expert terms from the expert term extraction engine and to determine whether there is a match or a potential match between the agent request terms and the extracted expert terms.

Abstract: Techniques and examples pertaining to a virtual window between two remotely located environments are described. A method for teleconferencing using the virtual window may involve receiving, from a camera, first multimedia data of a first environment. The method may also involve receiving, from a position tracker, position data of a user in a second environment. The method may also involve transforming, based on the position data, the first multimedia data to second multimedia data of the first environment. The method may further involve presenting the second multimedia data to the user such that the user perceives the first environment as being separated from the second environment by a physical window.

Abstract: Methods and system for scheduling or launching online and phone sessions between two or more people via email and other electronic communication channels without the requirement for an account with the session service provider when scheduling the session. By including a designated service provider email address in the recipient list of the host's email or meeting invitation, a user account can be, and in some embodiments is automatically created by the service provider system in response to receipt of such an Email and session invitations are automatically sent to the host and invitees designated in the host's email or meeting invitation. In this way the host and invites calendars can be automatically updated and populated with session information and information on how to joint the session, e.g., on-line meeting or conference.

Abstract: A method and system for operating a signal filter device are provided in the present disclosure. The signal filter device may include M adaptive filters, M first analysis filters, M second analysis filters, and a controller. M may be an integer above two. The method may include generating, by the M first analysis filters, M first sub-band signals based on an input signal. The method may also include generating, by the M second analysis filters, M second sub-band signals based on a reference signal. The method may further include adjusting, by the controller, the working states of the M adaptive filters based on correlations between the M first sub-band signals and the M second sub-band signals.

Abstract: Embodiments include method, systems and computer program products for addressing packet loss over a Voice over Internet Protocol (VoIP) network using phonemic restoration. The method includes receiving, by a processor, a plurality of data packets associated with a VoIP call. The processor further determines that one or more of the plurality of data packets have been lost or discarded. The processor further inserts, a sound into the VoIP call in response to the one or more of the plurality of data packets being lost or discarded. The processor further sends the sound to an output device in order to trigger a phonemic restoration response by a listener.

Abstract: Systems and methods for providing side-channel communications to supplement a shared communication channel are provided. Participant devices within a side-channel communication group are configured to receive a first audio stream associated with the shared communication channel and a second audio stream associated with the side-channel communication group. A host platform or a participant device may mix the first and second audio streams to produce a composite output audio stream that enables users to listen to both audio shared to shared communication channel and audio generated by other members of the side-channel communication group.

Abstract: Aspects of the present disclosure involve systems and methods for a collaboration conferencing system to track a total number of concurrently utilized ports across any number of conferencing bridges of the network for a particular customer and one or more billing actions may occur based on this tracking. This may result in an alternate billing option for the customer's use of the system. Further, a telecommunications network administrator may provide access to the collaboration conferencing system based on a total number of concurrently utilized ports rather than on a per conference or per minute basis. With the information of the number of purchased ports by the customer, the administrator may more accurately predict an available capacity for the collaboration conferencing system needed to support all of the users of the system and the potential collaboration conferences.

Abstract: Disclosed herein are systems and methods for establishing a metadata exchange channel between a media playback system and a networked microphone system, wherein the networked microphone system comprises a networked microphone device and a networked microphone server. After establishing the metadata exchange channel, the media playback system experiences a metadata exchange triggering event. In response to experiencing the metadata exchange triggering event, the media playback system provides metadata to the networked microphone system via the metadata exchange channel.

Abstract: Various aspects of the subject technology relate to completing a payment over a video call. A method includes initiating, a video call between a user and a vendor, the user and the vendor having a scheduled appointment comprising a specified duration of time. The method also includes directing the user to the video call through video call software. The method also includes receiving, from the video call software, a notification that the video call ended, the notification comprising video call metadata. The method also includes calculating, through an online marketplace, a total cost of the scheduled appointment based at least on the video call metadata and marketplace data. The method also includes generating, through the online marketplace, an invoice based on the total cost. The method also includes receiving payment information from the user regarding the invoice. According to aspects, the method includes a flash-to-pay option for payment.

Abstract: It is known in the art to mitigate load on website servers by providing a virtual waiting room where visitors queue. However, in currently known approaches, queue management is “unfair”, in that a given visitor is not admitted to the website based on the order in which they arrived, but rather on a fixed probability each time they try to gain access. Disclosed herein are improved systems and methods for admitting visitors from the waiting room to the website. In embodiments, queued visitors may be admitted in accordance with a probability function that can be customized by an administrator to achieve queue fairness and/or can be adaptive to website load. The systems and methods disclosed herein are compatible with the RESTful nature of common web transactions.

Abstract: A control module, for lighting or other environmental control or the like has embedded voice responsive control capability. The recognizable command set supported by the control module is customizable. Software for a data processor configures the control module to identify a user in the vicinity of the control module and change voice response software based at least in part on identity of the user. The changed voice response software configures the control module, to recognize a customized set of vocal commands, e.g. associated with the identified user, in response to speech detected via a microphone and an audio processor of the control module, without requiring network communication. The control module issues control signals to equipment controlled by the module that correspond to the recognized commands of the customized vocal command set.

Abstract: An exemplary embodiment includes: disposing at least one virtual sound source in a virtual space; calculating a parameter relevant to a sound volume on the basis of a distance from a first reference in the virtual space to the virtual sound source; calculating a parameter relevant to a sound quality on the basis of a distance from a second reference in the virtual space to the virtual sound source, the second reference being different from the first reference; and outputting, with a sound volume based on the parameter relevant to the sound volume and a sound quality based on the parameter relevant to the sound quality, a sound associated with the virtual sound source.

Abstract: A method of determining a participant's contribution to a conversation or dialogue by generating a contribution score is provided. The contribution score may be determined based on at least one of a prosody analysis of a participant's input and an input reaction measure indicative of another participant's reaction to the participant's input. An associated computer system and computer program product is also provided.

Abstract: While a teleconference is occurring, data of a teleconference is analyzed to determine first participant data associated with a first speaker and second participant data associated with a second speaker. At a different application, addition of a first speaker indicator and a second speaker indicator to a text entry of a user is caused, the first speaker indicator added concurrently with identification that the first speaker is speaking and the second speaker indicator added concurrently with identification that the second speaker is speaking. At the different application, addition of key information to a text entry of a user is caused, the key information comprising participant data associated with the first speaker and second participant data associated with the second speaker.

Abstract: Disclosed are systems, methods, and non-transitory computer-readable media for delivering content to a client device placed on hold. A communication system establishes a communication session between a client device placed on an initial hold and a content delivery service, during which the client device placed on the initial hold may place a subsequent hold, resulting in multiple concurrent holds. The communication system allocates a unique identifier to the subsequent hold and updates records associated with the initial and subsequent holds to include an indication that the client device that ends the hold should be placed on hold. The communication system terminates the communication session between the client device placed on the initial hold and the content delivery service and returns the unique identifier allocated to the subsequent hold to the client device that initiated the subsequent hold.

Abstract: A system for processing and presenting a conversation includes a sensor, a processor, and a presenter. The sensor is configured to capture an audio-form conversation. The processor is configured to automatically transform the audio-form conversation into a transformed conversation. The transformed conversation includes a synchronized text, wherein the synchronized text is synchronized with the audio-form conversation. The presenter is configured to present the transformed conversation including the synchronized text and the audio-form conversation. The presenter is further configured to present the transformed conversation to be navigable, searchable, assignable, editable, and shareable.

Abstract: Example implementations relate to conferencing environment monitoring. An example monitoring device can include a processor to monitor a physical aspect and an audio aspect of a conferencing environment in which a conferencing device is located, wherein the conferencing device is communicatively coupled to the monitoring device. The monitoring device can detect, based on the monitoring, an issue impacting a conferencing session associated with the conferencing device and the conferencing environment. In response to the detection, the monitoring device can determine a correction for the issue and perform the correction.

Abstract: Electronic conferences often comprise a mixture of on-site and remote participants. A moderator may selectively engage remote participants for full-duplex interactions, such in response to the remote participant “raising their hand” to signal a question or desire to speak. Systems and methods are provided to enable a moderator to utilize natural speech to be utilized as voice commands, and with no other input, to cause a remote participant to be unmuted, enabling full-duplex for the associated remote terminal, and when the question is done, re-muted and thereby returned to half-duplex.