Abstract: A computer-implemented method includes: determining, by a computer device, contextual data of plural calls to a callee; generating, by the computer device, a predictive model based on the contextual data of the plural calls; determining, by the computer device, contextual data of a current call to the callee; determining, by the computer device and based on the model and the contextual data of the current call, a probability that the callee will answer the current call; determining, by the computer device and based on the model and the contextual data of the current call, an amount of time to ring for the current call; instructing, by the computer device, a caller device to display the determined probability; and instructing, by the computer device, a callee device to control an amount of rings for the current call based on the determined amount of time to ring.

Abstract: Network architectures, methods, and operations for routing telephone calls are disclosed. A customer premise includes a conventional POTS dedicated communication line to a central office switch and a broadband connection to a data network. The central office switch and the data network are connected by a communication link. A first telephone call originated at the customer premise may be connected via the dedicated communication link. A second or subsequent call originated at the customer premise may be connected via the data network. Optionally, the same call identifier may be assigned to the first and second or subsequent calls.

Abstract: Disclosed herein is a method and system for completing a call attempt made by a first party on a first network to a second party on a second network. The second network may be the first network or one of multiple networks excluding the first network. The first network detects termination of the call attempt. The first network communicates availability of a messaging service to the first party. The messaging service may be a short messaging service (SMS), a voice SMS, a multimedia messaging service, and a multimodal messaging service. The first network does not bill the first party for the communication of the availability of the messaging service. On acceptance of the messaging service by the first party, the first party creates a message to be delivered to the second party on the second network. The first network delivers the message to the second party on the second network.

Abstract: Methods and systems for routing a communication to a preferred device are disclosed. A service center consistent with the present invention is operable to receive information pertaining to a communication to a user from a calling party, and retrieve data corresponding to the user using the received information. The service center also determines a preferred device of the user based on the retrieved data, wherein the preferred device is one of a plurality of devices associated with the user. Thereafter, the service center ascertains whether the preferred device of the user requires a new mode of delivery, and routes the communication to the preferred device of the user based on the ascertaining.

Abstract: One or more devices in a visual voicemail system voicemail notification messages indicating voicemails are available for a user of the visual voicemail system and distribute the voicemail notification messages to a network device. The one or more devices receive an indication of a backlog processing requests for the visual voicemail system and stop, based on the indication, distributing the voicemail notification messages to the network device. After the stopping, the one or more devices receive another indication that the backlog processing requests for the visual voicemail system no longer exists and resume, based on the other indication, distributing the voicemail notification messages to the network device.

Abstract: A method and apparatus for providing one or more Internet Protocol (IP) services to users of a private branch exchange (PBX) in a network are disclosed. For example, the method receives user phone information from the private branch exchange (PBX) via a data feed, and stores the user phone information in a storage device located within the network.

Abstract: Methods and devices for controlling a set-up of a call from a calling entity (CE201) to a called entity in a telecommunications network are described. The telecommunications network comprises a service control entity (SCE205) and a service switching entity (SSE204). The service control entity (SCE205) is adapted to perform the steps of receiving from the service switching entity (SSE204) an indication that the first call attempt failed, receiving from the service switching entity (SSE204) an indication of the further call attempt, obtaining call information related to the first call attempt, determining a call establishment procedure for the further call attempt based on the call information related to the first call attempt, sending an instruction to the service switching entity (SSE204) to continue the set-up of the further call attempt according to the call establishment procedure.

Abstract: In a caller information notifier system, a calling terminal transmits a calling signal having a phone number for callback inserted which is different from the phone number of the calling terminal. When a callback is tried from a called terminal, a communication network server, where the calling signal passes, determines the relationship between the phone number of the calling terminal and the phone number for callback inserted in the calling signal to authenticate the phone number for callback. A terminal which receives the calling signal extracts the phone number for callback from the calling signal and keeps the extracted number as a callback phone number. The callback phone number is, for instance, an FMC service number. The probability of success in reaching a caller is thereby increased.

Abstract: The disclosed systems and methods provide intelligent device inspection and interrogation in an application layer system to route packet-based network calls. These systems and methods can be used to detect the status of a specified endpoint. Endpoint devices can be configured to communicate status information to a central call manager. Endpoints can also be periodically polled to request device information. Pre-defined rules applied at the central call manager can be used to process call flow based on the device information. These rules can be configured so that a call that is not completed for any reason can be transferred to another destination such as a video mail service or an automated or live operator service.

Abstract: Disclosed herein is a method and system for completing a call attempt made by a first party on a first network to a second party on a second network. The second network may be the first network or one of multiple networks excluding the first network. The first network detects termination of the call attempt. The first network communicates availability of a messaging service to the first party. The messaging service may be a short messaging service (SMS), a voice SMS, a multimedia messaging service, and a multimodal messaging service. The first network does not bill the first party for the communication of the availability of the messaging service. On acceptance of the messaging service by the first party, the first party creates a message to be delivered to the second party on the second network. The first network delivers the message to the second party on the second network.

Abstract: A group communication-based patient management method for patient management by a patient management server by requesting connection of a first call between a patient terminal and a first management terminal corresponding to a representative contact in a patient management group list, and a second call between the patient terminal and a second management terminal corresponding to a general contact in the patient management group list, connecting calls and transmitting connection state information associated with the call connection, to one of the management terminals, whose call to the patient terminal is not connected, checking call result information upon termination of the call connection between the patient terminal and the management terminal, and transmitting the call result information to the management terminals, whose call to the patient terminal is not connected.

Abstract: Methods and systems for processing and routing calls are described. A call processing system receives from a telecommunications system a communication indicating that a first call to a user is in progress. A call routing instruction associated with the user is accessed. Based at least in part on the call routing instruction, a second call to be placed to a first telephonic device and a third call to be placed to a second telephonic device, wherein the second call and the third call are placed at substantially the same time or a second call to be placed to a first telephonic device and a third call to be placed to a second telephonic device, wherein the third call is placed if the second call is not timely answered.

Abstract: A node and method for communication diversion and communication diversion notification is provided. The node has a component configured to receive notification about a communication diversion related to an incoming communication corresponding to only those communication diversions which match criteria for at least one specific reason to be notified, wherein the notification includes a diversion reason element that is locale-independent encoded.

Abstract: A system and method of operating a communication system is described. A communication interface receives a first user request for a voice service from a communication device. In response to receiving the first user request, the communication interface transfers an initial message requesting access to the voice service. The communication interface receives a response to the initial message that indicates that the voice service is not available. After receiving the response, the communication interface receives a second user request from the communication device. A processing system processes the second user request to determine if the second user request indicates an emergency service. If the second user request indicates the emergency service, then the communication interface transfers a call request for the emergency service. If the second user request does not indicate the emergency service, then the communication interface notifies the communication device that the voice service is not available.

Abstract: Methods and systems for processing and routing calls are described. A call processing system receives from a telecommunications system a communication indicating that a first call to a user is in progress. A call routing instruction associated with the user is accessed. Based at least in part on the call routing instruction, a second call to be placed to a first telephonic device and a third call to be placed to a second telephonic device, wherein the second call and the third call are placed at substantially the same time or a second call to be placed to a first telephonic device and a third call to be placed to a second telephonic device, wherein the third call is placed if the second call is not timely answered.

Abstract: A communication device having an answering system sets task names, task schedule times of one or more tasks, predetermined ring settings when an incoming call is received during one of the task schedule times, and setting predetermined recorded message. The answering system is configured for determining if the incoming call is received during one of the task schedule times, ringing using the predetermined ring setting if the incoming call is received during one of the task schedule times, replying to the incoming call with the predetermined recorded message if the incoming call is received during one of the task schedule times and if the incoming call has not been answered.

Abstract: The present invention relates to method and system for providing a ring back tone service by using a play announcement message in an intelligent network. According to the present invention, there is no need for separate apparatus such as a signaling gateway, by removing the interoperation between a service control point and a coloring server. Thus, there is an advantage that additional cost does not occur.

Abstract: A call control system comprises a communication interface and a processing system. The communication interface is configured to receive a first access request from a communication system requesting access to a voice service. The communication interface is configured to, in response to receiving the first access request, transfer a rejection to the communication system that indicates that the voice service is not available. The communication interface is configured to, in response to transferring the rejection, receive a first call request for a priority service from the communication system. The processing system is configured to process the first call request to determine if the first call request indicates the priority service. If the first call request indicates the priority service, then the communication interface is configured to transfer a second access request to a communication network in response to the first call request.

Abstract: An apparatus for switching a user between an IP network and a PSTN is disclosed in the present invention and includes a user port, a Subscriber Line Interface Circuit, a detection circuit, a PSTN port, an IP network interface circuit and an action unit. A method for switching a user between the IP network and the PSTN is also disclosed. According to the method, the action unit is controlled by the control signal from a CPU, thereby implementing the user switching between the IP network and the PSTN on the apparatus. The apparatus and the method enable one or more users to switch between the IP network and the PSTN, implements flexible user selection between the two networks and offers user communication backup when failure occurs. Accordingly, the present invention increases the satisfaction of users and the core competence of enterprises.

Abstract: Network architectures, methods, and operations for routing telephone calls are disclosed. A customer premise includes a conventional POTS dedicated communication line to a central office switch and a broadband connection to a data network. The central office switch and the data network are connected by a communication link. A first telephone call originated at the customer premise may be connected via the dedicated communication link. A second or subsequent call originated at the customer premise may be connected via the data network. Optionally, the same call identifier may be assigned to the first and second or subsequent calls.

Abstract: The invention comprises a method and apparatus for enabling missed call information to be accessed from a remote device via a packet network. Specifically, the method comprises receiving missed call information associated with a called party, storing the missed call information and transmitting the missed call information towards a remote device associated with the called party via a packet network.

Abstract: A mobile telephone is easy to carry around but has a small keypad and a small display. A normal deskphone has a big keypad and display and has a convenient handset, but is stationary. A stationary communications terminal is described which is connected to a mobile telephony network via a mobile telephone. The mobile and the stationary terminal have each a BLUETOOTH radio transceiver and are interconnected via a BLUETOOTH link. The stationary communications terminal lacks identity in the mobile network. A subscriber, owning the mobile, can call on the stationary communications terminal and can move to another network having another stationary terminal, on which he can make a call. Another subscriber with a mobile can call on the communications stationary terminal. To prevent misuse the subscribers take an authentication code for his respective mobile on the stationary terminal, and the authentication can be made valid for a predetermined period by taking a service code.

Abstract: A device for intelligently adjusting a volume level for call/message alerts includes a processor, an interface(s), a memory, a timer and a volume adjuster. The processor receives a call(s)/message(s) and causes the memory to store data associated with the call(s)/message(s). The processor invokes a timer and instructs a ringer to generate a call/message alert. The processor receives an additional call(s)/message(s) and determines if these calls/messages are sent from the same user of an electronic device as a previous call/message within a time period. If a previous call/message was missed by a user of a terminal, the processor causes a ringer to increase the volume of a subsequent call/message sent from the user of the electronic device. If a previous call/message was rejected by a user of a terminal, the processor causes the ringer to decrease the volume of a subsequent call/message sent from the user of the electronic device.

Abstract: A method for the viral distribution of ringback media. A trigger is transmitted from a calling client station to a ringback server during the ringback period of call setup, whereby in response to receipt of the trigger by the ringback server, the subscriber associated with the calling client station is granted the right to the particular ringback media played out during the ringback period. Upon receiving the trigger, the ringback server may request that an indication that the right has been granted be stored in the subscriber's account record. Subsequent to the granting of the right to the particular ringback media to the subscriber, callers to the subscriber may be presented with the particular ringback. Further, these callers may also request to acquire the right to the particular media via the same trigger-initiated process.

Abstract: A method for intercepting signals so as to change the ring mode of a mobile device includes the following steps. Initially, a signal about to enter a predetermined area is intercepted. Then, a specific ring mode is added to the signal according to contents of the signal. Next, the signal having the specific ring mode is sent to a mobile device located in the predetermined area. Subsequently, the mobile device uses the specific ring mode as the ring mode of the mobile device upon receipt of the signal. A device applying the method is also disclosed.

Abstract: A method for processing an incoming call using a communication device includes following steps. A phone number of the incoming call is detected. The phone number of the incoming call is logged. A ring duration of the incoming call is computed. The ring duration of the incoming call is compared with a predetermined time interval. If the ring duration of the incoming call is shorter than the predetermined time interval, related features are invoked thereby the incoming call is not returned.

Abstract: An apparatus, system, and method provide voicemail service using a packet data messaging service such as multimedia message service (MMS). Upon detecting that the presence status of a destination device is “unavailable”, the voicemail message is recorded at an origination mobile station and transmitted in a packet data message through a packet data messaging service center such as a multimedia messaging service center (MMS-C). If the destination device is a destination mobile station subscribing to the packet data messaging service, the packet data message is deposited in the destination mobile station.

Abstract: Disclosed is a method for setting up a substituted ring back tone (RBT) provided from a predetermined communication provider, and more particularly, a method and system for recognizing a first substituted RBT of a first subscriber and setting up the first substituted RBT as a substituted RBT of a second subscriber, between subscribers of different communication providers. According to the present invention, it is possible to easily copy a substituted RBT from another user's substituted RBT and set up the same as a user's own substituted RBT. In this instance, the substituted RBT is provided according to a request for a call setup of a mobile terminal. Also, it is possible to set up a substituted RBT of a subscriber of a different communication provider as a user's substituted RBT, while not receiving predetermined information from the communication provider.

Abstract: A mobile telephone is easy to carry around but has a small keypad and a small display. A normal deskphone has a big keypad and display and has a convenient handset, but is stationary. A stationary telephony terminal is described which is connected to a mobile telephony network via a mobile telephone. The mobile and the stationary terminal have each a bluetooth radio transceiver and are interconnected via a bluetooth link. The stationary terminal lacks identity in the mobile network. A subscriber, owning the mobile, can call on the stationary terminal and can move to another network having another stationary terminal, on which he can make a call. Another subscriber with a mobile can call on the terminal. To prevent misuse the subscribers take an authentication code for his respective mobile on the stationary terminal, and the authentication can be made valid for a predetermined period by taking a service code.

Abstract: In providing call backup of a VoIP terminal, where the VoIP terminal connected to a VoIP network is automatically provided with a PSTN backup function, the on the hook state is deferred for a predetermined time period even when the on the hook state is required to be performed while a user makes an urgent communication, and a ring tone signal transmitted from a PSTN can be detected even when the telephone connected to the VoIP terminal is in a VoIP mode state. Simultaneously, the telephone connected to the VoIP terminal senses the hook state of the telephone in the state of the PSTN, and can be automatically connected to the VoIP network upon the VoIP terminal being on the hook.

Abstract: A caller may set his telephone's substitute ringback tone to be identical to that of the receiver or to that of a third party. Further, a caller may provide a substitute ringback tone to another recipient as a present. A substitute ringback tone playing server in the system checks whether there is a certain key input or key input stream from the caller requesting of bringing substitute ringback tone of the called party. Responding to the request, a bringing server sets the substitute ringback tone code of the caller stored in a playing control server as that of the called party. A user interface server allows a user to select a substitute ringback tone among multiple tones stored in a database to give to another person as a present.

Abstract: Disclosed herein is a method and apparatus for managing ring-back sounds in a subscriber-based ring-back sound service. The method includes the first step of storing common ring-back sounds and reporting details of use of the common ring-back sounds, the second step of storing individual ring-back sounds and reporting details of use of the individual ring-back sounds, and the third step of statistically compiling the reported details of use and determining whether to maintain storage of the ring-back sounds based up the statistically complied details. A method and apparatus for presenting and changing ring-back sounds based upon the ring-back sound managing method and apparatus are provided.

Abstract: A method for providing dynamic ringback services can include receiving a connection signal from an originating device and determining a receiving device specified by the connection signal. The method can access receiving device specific information and can dynamically generate a ringback transmission responsive to at least a portion of the receiving device specific information. The method can send this ringback transmission to the originating device before a connection is established between the originating device and the receiving device.

Abstract: Methods and apparatus for implementing call forwarding services using AIN techniques and next event list messages are described. Methods of notifying a subscriber of a call forwarded using AIN techniques are also described. In accordance with one feature of the present invention, a subscriber is allowed to set the number of rings which are allowed to occur prior to a call being forwarded. The number of rings, e.g., the ring count, is stored as part of a customer's call processing record (CPR) which is used by a service control point (SCP) to implement the call forwarding service. The ring count information may be updated via the Internet or via a dial-up telephone connection. Call forwarding customers are provided with a distinctive ring, e.g., a ring shorter than an ordinary telephone ring, to notify them when a call is being forwarded. Distinctive rings may be used to distinguish between different forwarding services.

Abstract: The present invention provides a method, apparatus and system of completing a call when a called party has not answered the call from a calling party. A signal indicating that the called party has not answered the call is detected (300) and the call is terminated (302). A message is presented to the calling party that indicates the called party has not answered the call and prompts the calling party to compose a multimedia message to be delivered to the called party (304). The multimedia message is then sent to a multimedia messaging service server (402) for subsequent delivery to the called party whenever the calling party completes composition of the multimedia message (308). This functionality can be implemented using a computer program embodied on a computer readable medium wherein each function is executed using a code segment.

Abstract: A method for providing dynamic ringback services can include receiving a connection signal from an originating device and determining a receiving device specified by the connection signal. The method can access receiving device specific information and can dynamically generate a ringback transmission responsive to at least a portion of the receiving device specific information. The method can send this ringback transmission to the originating device before a connection is established between the originating device and the receiving device.

Abstract: If a network (80) incurs blockage or if a called subscriber (200) is unreachable for network blockage or network or inter network errors, the network re-routes the calling subscriber (100). Instead of merely dropping a call or sending a re-order signal to the calling subscriber, the network automatically reroutes (52) the calling subscriber to a voice mail system (95) in the called subscriber's home service network (80).

Abstract: A method for determining the time required for a server to effect a telephone ring signal at a client computer, the method including tracking elapsed time concurrently at the server and the client computer, initiating a telephone call from the sever to the client computer after a specified time period has elapsed, detecting at least one telephone ring signal at the client computer, recording the time at which the telephone ring signal is detected at the client computer, and transmitting the recorded time to the server.

Abstract: An originating party (10) places a call through an originating party called control (30), through a network (40), through a terminating party call control (50) to a terminating subscriber (22). For an inability to complete the connection from the originating subscriber to the terminating subscriber, control is returned from the terminating party call control through network (40) to the call control logic (31) of the originating party call control (30) or directly to the originating subscriber (10).

Abstract: The present invention provides a method, apparatus and system of completing a call when a called party has not answered the call from a calling party. A signal indicating that the called party has not answered the call is detected (300) and the call is terminated (302). A message is presented to the calling party that indicates the called party has not answered the call and prompts the calling party to compose a multimedia message to be delivered to the called party (304). The multimedia message is then sent to a multimedia messaging service server (402) for subsequent delivery to the called party whenever the calling party completes composition of the multimedia message (308). This functionality can be implemented using a computer program embodied on a computer readable medium wherein each function is executed using a code segment.

Abstract: System and method for putting control of incoming telephone calls in the hands of subscribers with the aid of computer software and the Internet. In effect, a very efficient multiplexer is provided that does not require a change in the behavior of the called party or the calling party. This system permits the called party to hear a spoken message by the calling party in real time, and the content of the spoken message permits the called party to decide how to handle the call. The system adaptively learns and captures the rules of the called party for handling calls, and learns which callers the called party always wishes to talk to. The system uses special control software on the called party's computer which is connected to the Internet. The system employs a central server in which all of the required intelligence is resident. Audio signals are exchanged via non-data channels provided by the telephone companies and by the Internet.

Abstract: A facsimile machine includes a main telephone and a plurality of cordless telephones. The facsimile machine transmits telephone selection information to a caller. Based on the telephone selection information, the caller then verbally selects one of the cordless telephones to be rung. A voice recognition unit analyses the caller's verbal input to determine the caller's selection. Based on the determination by the voice recognition unit, a ringing command signal is transmitted to the cordless telephone selected by the caller. With this configuration, only the cordless telephone designated by the caller is rung. Because the user can select a cordless telephone verbally, anyone can accurately let a particular cordless telephone be rung without the need to perform complicated operations.

Abstract: An exchange is provided. Particularly, an office data management system where exchanges in a switching network can be operated and managed in common, a system for assigning personal numbers to subscribers, and a same subscriber's number migrating system where the same subscriber's number can be used even after a subscriber is sifted from an exchange to another are provided. Each node exchange includes a numbering plan inherent to a node, individual office data storing extension information, a numbering plan common to the entire network, and a common office data storing extension information. A certain exchange acting as a master in a station allots a copy of the common office data to each node via a data-link control circuit (FCCH) that transmits and receives call control signals and maintenance signals.