Abstract: Embodiments of this application disclose an incoming call alert method and a terminal. The incoming call alert method includes: receiving an incoming call request; and invoking an audio/video player of a system to play audio/video corresponding to the incoming call request. The audio/video player is disposed in a system of the terminal in the embodiments of this application, so that when the terminal receives the incoming call request, the system of the terminal can play the audio/video used for incoming call alert. In this way, the terminal can alert a user by playing the audio/video without occupying additional system resources. In addition, an animation of the video and a caller ID display interface that are displayed by the terminal are integrated in terms of a visual effect, thereby improving use experience of the user.

Abstract: A system comprises a service platform comprising an applications server. The applications server is configured to receive an inbound communication, route the inbound communication to a speech-enabled intelligent script, the speech-enabled intelligent script comprising one or more of predetermined prompts and dynamically-generated prompts, and determine a source of the inbound communication and a destination of the inbound communication. The applications server is configured to determine that at least one prior inbound communication directed to the destination has been received from the source of the inbound communication. The applications server is configured to receive, in response to at least one predetermined prompt or dynamically-generated prompt, a request for direct contact information associated with the destination of the inbound communication.

Abstract: Systems, methods, and software for allowing interaction between consumer appliance devices and security systems are provided herein. An exemplary method may include allowing various interactions of a user with a consumer appliance device to generate n signal, such as a panic signal, causing various forms of security systems to escalate the signal to obtain help. Another exemplary method involves allowing the device, when placing the panic signal, to involve back end systems related to the security system to provision access to an emergency service provider (i.e., 911 provider) “just in time,” eliminating the need for costly pre-provisioning. Another exemplary method involves various sensors of the security system to communicate with consumer appliance devices to improve the performance, usability, or efficiency of the consumer appliance device or related systems.

Abstract: Embodiments provide a delivery pacing solution to keep customers from affecting other customers. The delivery pacing solution need not be predefined or pre-configured for any customer or any particular job or job type and can be implemented in various ways, for instance, in a queue manager or a dynamic ticketing server. In some embodiments, an agent may obtain from a queue an item specifying a destination and determine whether the item has a concurrency parameter for a group associated with the destination. If so, the agent delivers the item to the destination. If not, the agent dynamically determines a concurrency parameter and returns the item to the queue with the concurrency parameter which controls a maximum number of items in the group that can be concurrently processed for delivery to the destination. A queue manager applies a concurrency rule to the item based on the concurrency parameter.

Abstract: Time domain signal processing (TDSP) encodes information into time rather than voltage with high efficiency. Circuit level design techniques can also reduce the area and energy consumption of TDSP. Design examples on both conventional signal processing blocks and emerging facial recognition applications can be used to demonstrate the potential of the techniques. On a 45 nm CMOS technology, more than about 45% area and energy reduction can be simultaneously achieved from TDSP compared with standard CMOS techniques in emerging applications.

Abstract: The disclosed system provides blocking of incoming messages that are intended to be received on a mobile device of a user who is operating a vehicle. When an incoming message is received, the disclosed system retrieves driving status information for the destination mobile device to determine whether it is in a vehicle that is being driven. If the destination mobile device is in a vehicle that is being driven, the system blocks message delivery to the recipient and places the incoming message in a holding queue. The system may notify the sender that the incoming message has been blocked. If the destination mobile device is not in a vehicle that is being driven, the system delivers the incoming message to the destination mobile device along with any messages in the holding queue. The system optionally notifies the sender that the incoming message and/or the previously queued messages have been delivered.

Abstract: Methods, systems, and apparatus, including computer programs encoded on computer storage medium, for implementing a pronunciation dictionary that stores entity name pronunciations. In one aspect, a method includes actions of receiving audio data corresponding to an utterance that includes a command and an entity name. Additional actions may include generating, by an automated speech recognizer, an initial transcription for a portion of the audio data that is associated with the entity name, receiving a corrected transcription for the portion of the utterance that is associated with the entity name, obtaining a phonetic pronunciation that is associated with the portion of the audio data that is associated with the entity name, updating a pronunciation dictionary to associate the phonetic pronunciation with the entity name, receiving a subsequent utterance that includes the entity name, and transcribing the subsequent utterance based at least in part on the updated pronunciation dictionary.

Abstract: A system and method generating at least one distinctive auditory alert upon receiving a transmission or telephone call at a device is described. Data indicative of a first plurality of sounds corresponding to a user of a device configured to receive the transmission or telephone call is accessed, such as from a memory. The first plurality of sounds is played at the device so as to identify a received transmission or telephone call being directed to the user. A telephone number, subscriber name or identifier associated with a transmitting or calling party of the transmission or telephone call is accessed. Data indicative of a second plurality of sounds designating the transmitting or calling party based on the subscriber name, telephone number or identifier is retrieved, such as from a data structure, and the second plurality of sounds is played at the device so as to identify the transmitting or calling party.

Abstract: Disclosed herein are system, method, and computer program product embodiments for determining row visibility states. An embodiment operates by initializing a result bitmap for rows based on visible row state values of row state bitmaps corresponding to the rows, wherein values of the result bitmap indicate whether the row are visible or not visible; determining one or more rows whose corresponding visible row state values indicate that the one or more rows are not visible; and determining whether to update the result bitmap to indicate that the one or more rows are visible based on one or more versioned row state values, wherein the one or more versioned row state values indicate whether the corresponding rows are not visible or possibly visible.

Abstract: Systems and methods are provided for notifying a user regarding movement of a content item which the user has previously expressed interest in, to a new network location. In one or more aspects, a system includes a notification generation component configured to generate a notification indicating a content item has been moved from a first content source to a second content source in response to movement of the content item from the first content source to the second content source. The system further includes a notification posting component configured to send the notification to a device or an account of a user based in part on a subscription of the user to the first content source or the content item.

Abstract: Ring backs are provided for calls. When a call is placed to a called address, a ring back may be provided to a calling address. However, the ring back may be personalized to appeal to the calling address and/or to the called address.

Abstract: A method for telephone interaction includes establishing a voice channel for voice calls with a telephone agent system, establishing a data channel with the telephone agent system if the telephone agent system is in a busy state, and acquiring information provided by the telephone agent system via the data channel. The information is associated with an entertainment service. The method further includes providing the entertainment service to a user based on the information.

Abstract: An emergency services key (e.g., ESQK or ESRK) is guaranteed to be available from a limited size ESQK pool. A plurality of ESQKs are grouped into a pool of emergency service keys “ESQK Pool ID”, each including anywhere from 1 to N number of ESQKs. Each ESQK preferably has a “Timestamp”, information relating to the specific emergency E911 call (“Call Data ID”), a guard timer, and an optional hold timer. The ESQK having a Call Data ID=“NULL”, and having the oldest Timestamp, is chosen for selection. If no such ESQK has both Call Data ID=NULL and the oldest Timestamp is found, then the ESQK with merely the oldest Timestamp is selected. The timestamp is reset to a current time plus a guard timer, or hold timer if desired.

Abstract: Exemplary embodiments of the present invention provide a method comprising receiving, at a node, an address assignment message, allocating, by the node, a predetermined address interval of an available address space to a respective port of the node which predetermined address interval is defined in the address assignment message, and assigning at least one address for performing communication via a respective port starting with a center address of the predetermined address interval of the available address space allocated for the port concerned. Further, exemplary embodiments of the present invention also relate to respective devices and system.

Abstract: Public safety access points (PSAP), such as 911 and e911 service providers, are often overwhelmed with information coming from a number of callers. As part of an initial assessment, a determination is often made as to whether two or more callers are calling about the same emergent event. If two or more callers are calling about the same emergent event, the callers and PSAP may interact at the same time but differently, such as different content or different media types. As a benefit, on-site activities may be coordinated in a manner that helps reduce the demands on PSAP resources and helps to facilitate a more accurate and appropriate response to the emergent event.

Abstract: The present invention is directed to systems and methods of personalizing a self-service option for customers. Customers are identified at call inception and the self-service channel is personalized to tailor the caller experience based upon information specific to each customer. The systems and methods of telephone channel personalization is company/provider driven, which allows the provider to control and personalize the caller experience based on criteria set by the provider. The telephone channel personalization systems and methods determine what choices to present to the caller (i.e., in a speech self-service application—what to say and how to say it). A personalized self-service channel reduces call time and enhances the caller experience and therefore is an attractive option for businesses utilizing a call-center model. The personalized self-service application caters to the needs of a particular customer and appears to the customer that the provider knows why they are calling.

Abstract: A wireless device may include logic that enables the wireless device to interface with the external computing device. The wireless device may also include rule logic to direct handling by the external computing device of call events of the wireless device.

Abstract: A method and system for a dial plan parser includes a state machine configured upon a dial plan to which is applied call signaling data, and a call routing module/switch to transfer a call to a next point.

Abstract: A local network call handling device is configured to establish multiple concurrent call sessions between local network end devices and an external network. When a prioritized end device attempts to establish a call session, the call handling device may initially determine if a first call session identifier is available. If so, the call session can be established using that first identifier. If the first identifier is in use for a call session of another end device, the call handling device may either use a different call session identifier for the prioritized end device session or may drop a pre-existing call session to free an identifier for use in connection with the prioritized end device.

Abstract: A method of transmitting a communication event from a calling entity to a called entity located in a communication system comprising a first network and a second network, said method comprising determining a first identity associated with the calling entity and a first and second identity associated with the called entity, wherein the first identities are recognizable in the first network and the second identity is recognizable in the second network; associating at a first node located in the second network the first identities with the second identity; establishing a connection between the calling entity and a second node; wherein the connection with second node is established using the first identity associated with the called entity; querying the first node with the first identity associated with the called entity and the first identity associated with the calling entity to determine the second identity associated with the called entity; and transmitting the communication event to the called entity using t

Abstract: A line connection apparatus is disclosed. To hold a line, on-hook is set to a first terminal of a first person who holds the line to output voice of a second person for whom the line is held from the first terminal. First identification of the first person is recorded by corresponding to second identification of the second person. To set a lock, when the disconnection of the line being held is recognized, a connection condition to lock the line is acquired from the first person, for the first terminal to receive a re-connection request from a same second person who disconnects the line in a hold state. To control a connection in response to the re-connection request by the same second person, the first terminal is controlled to receive the re-connection request based on the first identification corresponding to the second identification indicated by the re-connection request.

Abstract: A methodology wherein a voice service client application on one or more phones and a voice service server perform a call set-up process through a mix of an external data channel and a normal voice channel that enables call subject information to be effectively provided by a calling party to a called party so that it can be displayed along with other caller ID information.

Abstract: A local network call handling device is configured to establish multiple concurrent call sessions between local network end devices and an external network. When a prioritized end device attempts to establish a call session, the call handling device may initially determine if a first call session identifier is available. If so, the call session can be established using that first identifier. If the first identifier is in use for a call session of another end device, the call handling device may either use a different call session identifier for the prioritized end device session or may drop a pre-existing call session to free an identifier for use in connection with the prioritized end device.

Abstract: A method comprising receiving, at a call-processing switch, a call from a calling entity in which the calling entity is a natural person and a telecommunications terminal, and, wherein the call received at the call-processing switch comprises (i) the identity of the caller telecommunications terminal, (ii) the identity of the caller, and (iii) the geo-location of the calling entity.

Abstract: A method for processing a call placed to a telephony identifier. The method comprises: obtaining information regarding an origin of the call; identifying a group of identities that is associated with the telephony identifier, each identity designating a party reachable by calling the telephony identifier; determining, based on the information regarding the origin of the call, that the call is intended for a particular identity among the group of identities; and causing routing of the call based on information associated with the particular identity. The party designated by each identity may be a different person. Also provided a system for processing a call placed to a telephony identifier.

Abstract: A networking apparatus including a PBX that relays between and manages IP and analog telephones that are assigned extension number information has: a VoIP conversion portion which converts an analog audio signal into an IP signal; an IP connection portion to which an IP telephone is connected; and an analog connection portion to which an analog telephone is connected. When a call originated from an IP or analog telephone is relayed and connected to an analog telephone, extension number information of the call originator is output to the analog telephone.

Abstract: A methodology wherein a voice service client application on one or more phones and a voice service server perform a call set-up process through a mix of an external data channel and a normal voice channel that enables call subject information to be effectively provided by a calling party to a called party so that it can be displayed along with other caller ID information.

Abstract: The present invention is directed to systems and methods of personalizing a self-service option for customers. Customers are identified at call inception and the self-service channel is personalized to tailor the caller experience based upon information specific to each customer. The systems and methods of telephone channel personalization is company/provider driven, which allows the provider to control and personalize the caller experience based on criteria set by the provider. The telephone channel personalization systems and methods determine what choices to present to the caller (i.e., in a speech self-service application—what to say and how to say it). A personalized self-service channel reduces call time and enhances the caller experience and therefore is an attractive option for businesses utilizing a call-center model. The personalized self-service application caters to the needs of a particular customer and appears to the customer that the provider knows why they are calling.

Abstract: The invention relates to a method of handling a telephone call initiated from a calling terminal in a circuit switched telecommunications network by providing called party identification data of a called party to said network. In the method proposed said call is set up by obtaining answering party identification data from a service control point associated with said called party based on said provided called party identification data. Communication is provided through said network between said calling terminal and an answering terminal identified using said answering party identification data. Said answering party identification data is made available to at least one service control point in said network for identifying services associated with said answering terminal. The invention further relates to a switching device for use with said method.

Abstract: Information is received from a caller via a wireless device and communicated to an external computing device. Contact information for the caller is located using at least one of a name and phone number of the caller, and when the contact information for the caller is located, it is displayed on a display of the external computing device.

Abstract: A method of establishing communication between a first and second terminal, the first terminal being arranged to communicate with a first communication system and the second terminal being arranged to communicate with a second communication system.

Abstract: According to one embodiment, a server apparatus includes a memory which stores a control table respectively showing correspondence relations between user ID of the first data terminal and listener information indicating that the first data terminal is in operation in a pseudo manner, when the first data terminal contained in the call information event is out of operation, and a controller which refers the control table based on the user ID of the first data terminal, when the first data terminal which is out of operation is started, and establishes a communication connection between the first data terminal and the second data terminal based on a reference result.

Abstract: A method, system and apparatus for announcing caller information to users over a television link. The method comprises receiving signalling information associated with an incoming call destined for a destination party, the signalling information comprising a portion conveying information regarding an origin of the incoming call and information regarding an identity of the destination party. The method also comprises attempting to establish a telephony link with a device associated with the destination party over a communication network in response to said receiving. The method further comprises attempting to establish a second telephony link with a processing entity to convey said portion of the signalling information to the processing entity to cause delivery of an indication of the origin of the incoming call over a television link associated with the destination party, said indication based on said information regarding an origin of the incoming call.

Abstract: A method, apparatus and computer program product for identifying a geographic location for a source of a call is presented. A central office receives a call from a calling party, the call including a telephone number of the calling party. A geographic location of the calling party is determined from information associated with the calling party. The geographic location is then provided to the called party.

Abstract: A system is described for providing communication services and this system comprises a communication network with a number of exchanges and a number of connection points. Each connection point is connected by a fixed line to an exchange and is adapted to connect at least one communication terminal to the corresponding exchange. First connection points of the number of connection points are in an operative state and second connection points of the number of connection points are in an inoperative state. Operative connection points allow a communication terminal connected thereto access to at least one communication service through the system by having been assigned a unique address from a first group of unique addresses to each of the operative connection points.

Abstract: A method of transmitting a communication event from a calling entity to a called entity located in a communication system comprising a first network and a second network, said method comprising determining a first identity associated with the calling entity and a first and second identity associated with the called entity, wherein the first identities are recognizable in the first network and the second identity is recognizable in the second network; associating at a first node located in the second network the first identities with the second identity; establishing a connection between the calling entity and a second node; wherein the connection with second node is established using the first identity associated with the called entity; querying the first node with the first identity associated with the called entity and the first identity associated with the calling entity to determine the second identity associated with the called entity; and transmitting the communication event to the called entity using t

Abstract: A system for notifying an Internet-accessible device of a communication placed from a first telecommunications device to a second telecommunications device by a calling party is disclosed. The system includes a switch and a node in communication with the switch. The switch is for detecting the communication. The node is configured for communication with the Internet-accessible device and includes a first module and a second module. The first module is for determining information about the calling party. The second module is for determining information about the Internet-accessible device.

Abstract: A method comprising receiving, at a call-processing switch, a call from a calling entity in which the calling entity is a natural person and a telecommunications terminal, and, wherein the call received at the call-processing switch comprises (i) the identity of the caller telecommunications terminal, (ii) the identity of the caller, and (iii) the geo-location of the calling entity.

Abstract: A dialed universal telephone number is translated into a toll free telephone number corresponding to a telecommunications relay service center in a telecommunications system. When the call is connected to the telecommunications relay service center, information that identifies the caller is reliably forwarded to the telecommunications relay service center.

Abstract: A system (100) and method deliver audible caller identification information when standard Caller ID information can not be provided, even when a subscriber to the service has per line blocking. A service control point (106) detects the directory number to which a terminating attempt trigger is assigned and places this directory number in a parameter for transmission to a service switching point (102) using a forward_call message (206). The per line blocking function does not interfere with transmission of this parameter so that the called party's directory number can be passed for processing and call completion by the system.

Abstract: A call is established between a circuit-switched network element and a packet-switched network element. A first call record is generated to record the circuit switched network element's involvement in the call, and a second call record is generated to record the packet-switched network element's involvement in the call. The first and second call records include the same call identification information to identify the call. The call identification information may include an internetwork call identifier, an identification of a carrier or service provider associated with the call, and other information that, in combination, uniquely identifies the call. The first and second call records are stored, e.g., in a centralized call record repository. Call records for a given call can be retrieved based on the call identification information for the given call.

Abstract: A call is established between a circuit-switched network element and a packet-switched network element. A first call record is generated to record the circuit switched network element's involvement in the call, and a second call record is generated to record the packet-switched network element's involvement in the call. The first and second call records include the same internetwork call identifier to identify the call. The first and second call records are stored, e.g., in a centralized call record repository. Call records for a given call can be retrieved based on the internetwork call identifier for the given call.

Abstract: Methods and apparatus are disclosed for delivering enhanced caller information to a called party. A user document associated with a calling party is provided to the called party as part of signaling information associated with the call, such as a SIP invite message. The user document may be, for example, a vCard or vCalendar.

Abstract: A communication system 100 connects a plurality of terminals and the communication control unit 101 via a network 110. A group information table 203 of the communication control unit 101 has a that stores identification information of terminal belonging to a group capable of refusing receipts of information transmitted from an originator's terminal relative to identification information of that group and stores identification information of the originator's terminal relative to identification information of the group. A collation judging section 205 judges whether to refuse the receipt from the originator's terminal by collating whether the originator's terminal is registered relative to the group to which the recipient's terminal belongs by using the group information table 203. A communication control section 201 stops or connects the communication between the originator's terminal and the recipient's terminal to refuse or allow the receipt based on the judgment result.

Abstract: An enhanced caller-id service providing multi-media based caller information to subscribers via a server system. The server system can combine user-provided profile information with other data to provide more detailed reports for the subscriber. The server can also be used to maintain long-term calling records for subscribers. The caller information can be accessed remotely by the subscriber and can be downloaded from the server to another computer for use with other applications.

Abstract: The invention uses the advanced intelligent network to provide caller identification for calls placed over the internet (24). A long distance call placed with an internet carrier results in the originating SSP (14) forwarding the call to an originating POP (22) for the internet carrier. The caller ID information is routed through the signaling system 7 network (16) to the SSP (32) in the terminating network. The call is routed to a terminating POP (26) and then to the SSP (32) in the terminating network. The SSP (32) inserts the caller ID information received through the SS7 network (16) and routes the call to the terminating line (30).

Abstract: A system (100) and method deliver audible caller identification information when standard Caller ID information can not be provided, even when a subscriber to the service has per line blocking. A service control point (106) detects the directory number to which a terminating attempt trigger is assigned and places this directory number in a parameter for transmission to a service switching point (102) using a forward_call message (206). The per line blocking function does not interfere with transmission of this parameter so that the called party's directory number can be passed for processing and call completion by the system.

Abstract: A telephone and voice mail (voice processing) system, which is implemented using only a single processing means for controlling operation of both the telephone system and the voice mail system, permits a user to call back a party using caller ID data stored with a voice mail message left by the party calling into the system. This is accomplished by storing caller ID information associated with an incoming call along with the message placed by the incoming caller and stored within the mailbox associated with the called party. Additionally, the caller ID information may be used to create a speed dial list within the telephone and voice mail system for later use by the user. Such caller ID information may be retrieved from a voice mail message left by the calling party, or may be retrieved while conducting a conversation with the incoming call.

Abstract: For analog telephone service subscribers, an apparatus and a method is provided for displaying a caller's originating number and/or the current time of day on the subscriber's incoming call line identification equipment. The subscriber's originating telephone number is obtained from a database within the telephone switching system providing POTS service to the subscriber. The time of day is obtained from a real-time clock within or in communication with the telephone switching system. Data is preferably transmitted to the subscriber's equipment by analog frequency shift keyed protocol.

Abstract: An information server according to one embodiment of the invention includes a communication interface configured to communicate over a communication network and a processing system connected to the communication interface. The processing system is configured to receive one or more digital content sets, receive a caller system identifier and a called system identifier from the caller system, select a digital content set from among the one or more digital content sets using the caller system identifier and the called system identifier, and provide the selected digital content set to a called system corresponding to the called system identifier prior to the caller system establishing a communication channel to the called system.