Abstract: A method for providing dependency registration and impacted service notification is provided. The method includes mining resource data for a plurality of resources included in heterogeneous platforms included in a single eco-system, and identifying, for each resource, one or more connections with other resources present in the heterogeneous platforms based on the mined resource data. The method also includes generating a resource dependency chain from the resource data and the identified one or more connections, and monitoring change events for the resources included in the heterogeneous planforms. When a change event is detected for a target resource among the resources, the method includes determining one or more resources that are impacted by the change event detected for the target resource based on the resource dependency chain, and transmitting a notification to users of the impacted resources.

Abstract: Example embodiments relate to a network-based workflow system, employed for receiving workflows, defining one or more data-object types based on the workflows, generating data-objects, assigning a workflow from among the one or more workflows to the data-object, and managing the data-object through various states of based on the workflow. As discussed, a “workflow” refers to orchestrated and repeatable patterns enabled by a systematic organization of resources into processes that transform and modify presentations of data-objects based on corresponding data-object states. A workflow may therefore comprise a set of states, wherein each state is linked to another state by one or more transitions, and wherein the transitions are associated with a set of events which may occur at each state.

Abstract: A method of composing an email message at an electronic device and an electronic device operable to carry out the method are provided. The method includes receiving an email command from a user input of the electronic device through a calendar user interface, the email command relating to at least one of a plurality of intended attendees of a calendared meeting, and providing an email composition interface in response to receiving the email command. The email composition interface includes a user-editable portion of an address field. The user-editable portion of the address field is automatically populated with email address information for the at least one of the plurality of intended attendees.

Abstract: The present invention provides systems and methods for providing interactive visual images in a mobile-based crowdsourcing platform. More specifically, the system of the present invention includes a plurality of remote mobile devices and a visual imaging system configured to communicate and exchange data with a cloud-based service, such as a crowdsourcing platform. The crowdsourcing platform generally provides a geolocation service based on the crowdsourcing, or polling, of users of the mobile devices, in addition to visual data captured by the visual imaging system, so as to determine location and movement of the users within a specific environment. The system is further configured to automatically render an augmented or virtual reality floor plan or layout of a location based on the user data and visual data.

Abstract: A computer implemented method comprising displaying a scheduling interface including a first work item user interface element corresponding to a first work item and a second work item user interface element corresponding to a second work item; detecting a create dependency interaction; and, in response to detecting the create dependency user interaction, creating a dependency relationship between the first and second work items.

Abstract: In order to enable, even when an increased number of workers become analysis targets, efficient analysis on work efficiency statuses of workers without putting a greater burden on an administrator to perform setting operations for the analysis, analytical information is produced by performing a joint position estimation based on respective frames of video recordings to estimate joint positions of a worker, performing a posture match determination based on results of the joint position estimation to determine whether or not to achieve a posture match between a posture of the worker in each frame of the video recordings and a predetermined reference body posture, and measuring, based on results of the posture match determination, a working time and a presence time of the worker used as analytical information on a work efficiency status of the worker.

Abstract: Systems and methods provide a platform for a digital avatar that represents a particular physical device or a process using one or more processors and memory storing instructions. The instructions that, when executed by one or more processors, are configured to implement the digital avatar. The digital avatar includes a system model for the particular physical device or the process configured to receive data and to process the data to model other parameters or behaviors of the particular physical device or process. The digital avatar includes a model calibration module configured to calibrate the system model during operation of the particular physical device or process to provide an up-to-date evergreen model that is customized for the particular physical device or process due to changes in characteristics of the particular physical device or the process.

Abstract: Computerized systems and methods are provided for automatically detecting an indication that a task has been completed and associated user interface functionality. These systems and methods improve existing technologies by automatically detecting indications that tasks have been completed via new logic or rules and improving the functionality and computing resource consumption relative to existing machine learning models. These systems also improve the way computers operate by reducing computing resource consumption, such as memory, network latency, I/O, and the like.

Abstract: Described herein is a computer implemented method. The method comprises receiving, from a server application, project data defining a plurality of tasks and a plurality of iterations, each iteration having a start time and an end time and displaying, on a display, a timeline graphical user interface including a plurality of task timelines, each task timeline corresponding to one of the plurality of tasks. The method further comprises detecting a first user input, the first user input associated with a particular task and, in response to detecting the first user input, displaying a plurality of available drop zones in the particular task's timeline, each available drop zone corresponding to an available iteration, an available iteration being an iteration that the particular task can be assigned to.

Abstract: A fixture that includes an electro-mechanical (EM) element; a communication interface; a processor; and a computer-readable storage media coupled to the processor and having instructions stored thereon which, when executed by the processor, cause the processor to perform operations comprising: receiving, from a service via the communication interface, parameters for scheduling an operation of the fixture; determining, based on the parameters, a plurality of commands for the EM element and a respective time to execute each of the commands; providing, at the respective time, each of the commands to the respective EM element for execution; providing, via the communication interface, an indication of completion of the operation of the fixture to the service.

Abstract: A system and method for optimizing waste or recycling routes for one or more service vehicles are disclosed. Service providers can determine optimal sets of routes for a fleet of vehicles to traverse in order to service customers more quickly and efficiently. Unique route shapes can be utilized to minimize route overlapping and route balancing can be utilized to produce routes with more manageable daily workloads.

Abstract: Systems and methods are provided herein for including supplemental content with segments based on the complexity of the segment. This may be accomplished by a system receiving complexity information related to a media asset and user information related to a viewer to determine if one or more segments of the media asset is complex for the user. If the system receives a trick play command, from the user, during a segment categorized as complex, the system can use the complexity information and user information to generate supplemental content, facilitating better user understanding of the complex segment.

Abstract: A system and method distributes work to workers using a timetable containing priority lists of requests to be performed by one worker or multiple workers.

Abstract: A computing system can receive event data corresponding to a user's experience with a network service. Based on the event data, the system can generate a set of representations that correspond to the user's experience with the network service. The representations may be analyzed and/or filtered by an artificial intelligence model executing on the computing system, which can predict negative experiences of users at future time intervals. Based on these predictions, the computing system can implement a set of corrective actions to steer the user experience to a more positive path.

Abstract: A machine-learning algorithm is trained with features relevant to transaction exceptions, distributions of items in transaction mapped to product hierarchies, and operator data. The trained algorithm is trained to predict whether a given transaction requires a transaction exception for potential fraud or for management approval. The trained algorithm is then provided a set of in-progress input data for an in-progress transaction being processed on a transaction terminal. Output from the trained algorithm is used to determine whether the in-progress transaction is allowed to continue processing unabated or whether the in-progress transaction is to be suspended with a transaction exception requiring a manager override or security credential to continue processing.

Abstract: A system for detecting security threats in automated teller machines (ATMs) extracts baseline features from a first set of signals received from a first ATM, when the first ATM is initiated to operate. The baseline features represent a unique electrical signature of the first ATM. The system extracts test features from a second set of signals received from the first ATM, when the first ATM is in operation. The system determines whether there is a deviation between the test features and baseline features. If the system detects the deviation, the system determines that the first ATM is associated with a particular anomaly that makes the first ATM vulnerable to unauthorized access. The system determines that a second ATM is associated with the particular anomaly if the system detects the deviation between baseline features and test features associated with the second ATM.

Abstract: An automated teller machine (ATM) receives a first set of signals from components of the ATM. The first set of signals includes intercommunication electrical signals between the components of the ATM and electromagnetic radiation signals propagated from the components of the ATM. The ATM extracts baseline features from the first set of signals. The baseline features represent a unique electrical signature of the ATM. The ATM extracts test features from a second set of signals received from the component of the ATM. The ATM determines whether there is a deviation between the test features and baseline features. If the ATM detects the deviation, the ATM determines that the ATM is associated with a particular anomaly that makes the ATM vulnerable to unauthorized access.

Abstract: Systems and methods for planning and optimizing the mitigation of projected effects of possible disruptive events, whether natural or human-initiated, on critical infrastructure or key resources, which critical infrastructure or key resources may be damaged, the functionality of which may be otherwise altered or which may become unavailable as a result of the occurrence of such events, are disclosed.

Abstract: The present disclosure relates techniques for coordinating and synchronizing client-facing support services with the activities and responses from one or more technical teams assigned to address a client issue. In certain implementations, this may allow an agent or customer approach to use a single reference identifier (such as a case or matter number) to access information or updates from technical teams that do not typically employ such a number for their own tracking purposes. In this manner, relevant information to a client issue may be accessed from all involved technical teams at the agent level as well as allowing the technical teams themselves to readily see activity by other teams.

Abstract: A service management system facilitates service on building management systems. A connected services system of a connected services system stores temperature information from temperature detectors of building management systems (including heat detectors of fire alarm systems and thermostats of building automation systems), which send sensor values to control panels, which, in turn, send the temperature information to the connected services system. A temperature detector evaluation module of the connected services system retrieves the temperature information from the connected services database, generates aggregate temperature information based on the temperature information and then determines which of the temperature detectors require service based on the aggregate temperature information, for example, by detecting outlier temperature information.

Abstract: A system that serves a space includes one or more data sources that provide utilization data describing an actual utilization of the space and circuitry configured to calculate a utilization attribute of the space based on the utilization data and retrieve, from a space profile for the space, a utilization target corresponding to the utilization attribute. The space profile is selected from a plurality of selectable space profiles defining a plurality of target utilizations. The circuitry is also configured to generate a normalized utilization metric for the space by normalizing the utilization attribute relative to the utilization target and generate a recommendation for the space based on the normalized utilization metric.

Abstract: The present disclosure relates to a method and system for validating tasks in a change management process. A change request associated with one or more tasks is received. The change request may be defined through one or more attributes. Status of each task of one or more tasks is tracked. The tracking checks competition of each of the task associated with the change request and based on the tracking status of each of the task status of the change request is updated.

Abstract: A method, computer program product, and system includes a processor(s) determining, based on obtaining data from the one or more sensors over the wireless communications connection, that individuals are within a given vicinity. The processor(s) queries personal computing devices associated with the individuals to determine an identity of each individual in the given vicinity. The processor(s) assigns a service provider(s) to a portion of the identified individuals. The processor(s) obtains preference information related to the portion and determines environmental information related to an environment experienced by the portion by locating at least one sensor within a predetermined distance of the portion, and communicating, over the wireless communications connection, with the at least one sensor. The processor(s) generate simulations for providing services to the portion that include temporal parameters and selects an optimal simulation.

Abstract: A system for streaming of contextual micro-content blocks for a workflow task to facilitate task performance by a user. The system includes a context sensing engine that processes one or more context inputs and generates an output based on the context inputs received from a front-end context monitoring appliance. The system includes a processing circuit having a navigation engine to navigate through digital information sources and search for information that matches one or more parameters of relevance for the workflow task. The processing circuit extracts computer-executable information files from the digital information sources that matches the one or more parameters of relevance for the workflow task and digitally processes the collected computer-executable information files into processed information blocks. The processing circuit includes a micro-content blocks creator for generating the contextual micro-content blocks from the processed information blocks.

Abstract: Methods, computer systems, and computer storage media are provided that provide an interactive web-based alerts system. The system provides a combination of features including a mail application and a dashboard for reporting. Initially, automated emails sent from a plurality of sources are received and stored in a database. The automated emails are classified based on criteria including source, subject line, acknowledgement, and/or status. Using these classifications, various reports can be generated to provide insight into the alert quality and quantity. A dashboard interface displays the classified alerts and enables various interactions with the classified plurality of alerts. Based on the interactions, the dashboard interface is automatically updated, in real-time. In some embodiments, the interactions comprise causing an incident to be created for the alert, causing a category of the alert to be updated, or causing a shift report to be generated.

Abstract: Methods and apparatus for task processing in a distributed environment are disclosed and described. An example apparatus includes a task manager and a task dispatcher. The example task manager is to receive a task and create an execution context for the task, the execution context to associate the task with a routine for task execution. The example task dispatcher is to receive a report of task execution progress and provide an update regarding task execution progress, the task dispatcher, upon initiation of task execution, to facilitate blocking of interaction with a resource involved in the task execution. The example task dispatcher is to trigger an indication of task execution progress and, upon task finish, facilitate unblocking of the resource involved in the task execution.

Abstract: Systems and methods for providing customer navigation include a system provider device that may receive a query for directions to a first merchant physical location. Responsive to receiving the query, the system provider device determines a first travel time to the first merchant physical location and a second travel time to a second merchant physical location. The system provider device further determines a first wait time at the first merchant physical location and a second wait time at the second merchant physical location. Additionally, the system provider device determines that a first total time using the first travel time and the first wait time is shorter than a second total time using the second travel time and the second wait time. Based on determining that the first total time is shorter than the second total time, the system provider device may provide navigation to the first merchant physical location.

Abstract: Systems, methods and apparatus are provided for an intelligent server platform using genetic algorithms to execute a server migration based on fitness. The platform may locate hardware and software artifacts and map functional relationships between artifacts. Artifacts may be clustered based on interdependency to ensure that functionally related artifacts are migrated as a unit. The platform may apply a fitness protocol to generate a fitness score for each cluster and select clusters based on fitness score. The platform may apply a crossover protocol to optimize selected clusters for compliance with enterprise standards. The platform may iterate through the crossover protocol and modify a convergence goal based on populations of successive generations. The platform may rank artifacts and generate a protocol for migration. The platform may execute the migration in accordance with the migration protocol.

Abstract: Methods, devices, and apparatus, including computer programs encoded on computer storage media, for processing an item-picking dispatching request are provided. One of methods includes receiving a dispatching request with respect to item picking; determining a type of the dispatching request; determining, in stored picking resource status information, target picking resource status information corresponding to the type of the dispatching request according to a preset correspondence between types of dispatching requests and picking resource status information, wherein the stored picking resource status information is updated in real time; generating mirror-image information of the target picking resource status information; and generating a dispatching task for item picking based on the mirror-image information of the target picking resource status information.

Abstract: An aggregation system comprises a server holding the survey results of crops and a management apparatus, wherein the management apparatus acquires, from the server, survey data indicating results of a survey of crops performed in the farm field in a set period, and containing information of at least a date of the survey and survey contents, edits the information of the acquired survey data, and transmits the edited survey data to the server, and wherein the server manages survey data, transmits survey data to the management apparatus, updates, when edited survey data is received from the management apparatus, managed survey data by the edited survey data, and aggregates survey data containing the updated survey data, and indicating results of a survey of crops performed in the farm field in the set period.

Abstract: Systems and methods can suggest applications for use by a user of a computing device. The suggestions can be provided on a user interface for the user to select. A suggestion engine can use historical user interactions and contextual data to derive features for a machine learning mode. The machine learning model can determine which application to suggest according to the current context. Multiple models, such as a pattern model and a heuristics model, may be user to generate features for the machine learning model based in user interactions.

Abstract: An appointment and payment handling system may operate to handle payments for appointments based on user locations at times associated with appointments. The appointment and payment handling system may determine if a location of a customer device associated with a customer associated with an appointment matches a location associated with the appointment. If the locations match, the appointment and payment handling system may create a payment record for a payment to the merchant from the customer based on the determination that the customer location matches the location associated with the appointment.

Abstract: Described herein is an issue tracking system (ITS) comprising: one or more processors; one or more non-transitory computer-readable storage media storing sequences of instructions which, when executed by the one or more processors, cause the one or more processors to: render a user interface including a plurality of user interface elements each listing an external service from which the ITS can receive external objects and associate the received external object with one or more issues maintained by the ITS; determine, in response to a user interaction with one of the user interface elements, whether an issue maintained by the ITS is associated with an external object received from the listed external service; and render within the ITS, a user interface for an application marketplace, the application marketplace user interface including a listing of one or more integration applications that, once installed, connect the listed external service to the ITS and associate external objects received from the listed e

Abstract: Described herein are systems and methods for implementing a task assignment protocol. In one or more embodiments, a task management system receives task data and resource data. Responsive to the receipt, the task management system receives input for selection of a resource. A candidate subset of tasks that match the properties of the resource is then identified. Upon receipt of selection of the candidate task, a task icon updates. The task icon may update to reflect the resource identifier associated the assigned resource. Additionally, or alternatively, a resource icon is updated to reflect the availability of the resource. The protocol repeats until one or more resources are allocated to the tasks. A resource chart additionally displays to aid in evaluation of resource availability.

Abstract: The present disclosure provides a queuing recommendation method and device, a terminal and a computer readable storage medium, and belongs to the technical field of image processing. The method includes: acquiring image information of all queuing objects, acquiring position information of each queuing object according to the image information, determining all effective queues according to the position information of the queuing objects, and determining tail position information of queues where the effective queues are located, wherein each effective queue includes at least one effective queuing object, and the tail position information of the queue including the fewest effective queuing objects is used as a recommendation result. According to the queuing recommendation method provided by the present disclosure, the accuracy of the recommendation result is improved, and time is saved.

Abstract: Disclosed herein is a time-based leaderboard that ranks users based on a length of time each user has controlled or possessed a given digital object. The leaderboard includes customization options for purposes of user identification and identity connected to social network objects. The leaderboard further uses a staking feature where users provide their digital objects to universal wallets to hold for a predetermined period based on smart contract limitations. Staking improves leaderboard position. The leaderboard further enables expression and displayed of staked digital objects despite the user no longer having actual possession of the digital object. A digital object generator builds unique digital objects based on the user specific input. The unique digital objects are part of a graphic presentation to users.

Abstract: A method and arrangement for determining measurements that need to be registered are disclosed. The method retrieves a plurality of clinical reports, detects a measurement in each of the plurality of clinical reports, and determines which of the detected measurements have been registered in a defined structured format. A method also identifies a plurality of patients with scheduled future clinical exam, determines if any of the plurality of patients have measurements that require registration and places the plurality of patients with the measurements requiring registration on a worklist. A further method retrieves data for a plurality of patients, determines whether each of the patients have new measurements, determines, for each of the patients, whether the new measurements have been registered, identifies a radiologist for each of the new measurements and generates a compliance scorecard for each of the radiologists.

Abstract: An information processing apparatus includes a processor configured to accept a setting for a timing of an input of an attribute value of a specific attribute when creating a program that runs by linking a first application of a link source and a second application of a link target. The specific attribute is one of attributes handled by the first application or the second application, and the attribute value of the specific attribute is variable in accordance with progress of a process performed by the program.

Abstract: A system is provided that uses location aware technologies in a variety of environments including retail environments and workplace environments. Location aware technologies associated with computing devices such as mobile phones are used to track users as they move within an environment. With respect to retail environments, a loyalty application may be installed in the phone of a customer that can provide the location of the customer to the retail environment. When it is determined that the customer is near the retail environment, a user profile associated with the customer can be used to select offers or promotions that can be displayed to the customer by the loyalty application to encourage the customer to enter the retail environment. When it is determined that the customer is inside the retail environment, the location of the customer can be used to determine where to dispatch an employee to interact with the customer.

Abstract: A system for determining estimated alimentary element transfer time, the system comprising a computing device adapted to receive a plurality of alimentary elements and a plurality of destinations, determine an estimated transfer time, wherein determining includes retrieving a plurality of locations of a plurality of transfer apparatuses wherein the plurality of locations are associated with a plurality of transfer paths, generate a plurality of transfer times, determine an estimated transfer time as a function of the plurality of transfer times, generate an accuracy measure based on the estimated transfer time, wherein generating includes computing a plurality of transfer time variations, generate an accuracy measure based on a plurality of statistical parameters, and provide an estimated transfer time, wherein providing includes receiving a new alimentary element request, retrieving an estimated transfer time, retrieving the accuracy measure, and provide an estimated transfer time accuracy message.

Abstract: In an approach for identifying when transferring a real-time conversation on a chatbot application to a customer support agent would be more valuable than outputting suggested queries, a processor classifies a query inputted into a real-time conversation as an intention. A processor predicts a set of next intentions of the user. A processor filters out one or more intentions from the set of next intentions of the user that do not further the real-time conversation. A processor generates a set of suggested queries the user can ask to further the real-time conversation from the subset of next intentions. A processor builds a suggestion evaluation contextual bandit model that determines whether the real-time conversation will be resolved successfully if transferred to a customer support agent. A processor trains the suggestion evaluation contextual bandit model against a set of annotated historical interactions. A processor outputs a response recommendation.

Abstract: Apparatus and methods for queueing transportation providers and passengers are described. A method includes queuing in a first queue, first broadcast messages received from passenger mobile devices and queuing in a second queue, second broadcast messages received from transportation provider mobile devices. The method also includes comparing, via a processor, each of the first broadcast messages in the first queue to the second broadcast messages in the second queue to identify a match between one of the first broadcast messages and one of the second broadcast messages.

Abstract: Media content is recommended based on suitability for a designated activity. A vector engine is trained using a plurality of lists, each of the lists containing metadata associated with a plurality of media objects. The vector engine includes a neural network trained with corpus data including (i) the plurality of lists (ii) a plurality of titles, each one of the titles associated with one of the lists, and (iii) the metadata associated with the plurality of media objects. Training the vector engine involves initializing, using the vector engine, a plurality of feature vectors representing each of the lists, each of the media objects, and each of a plurality of words in the titles of the lists. The training then further involves nudging, using the vector engine, the feature vectors based on a plurality of co-occurrences of the lists, the media objects, the words in the titles of the lists, or a combination thereof. A feature vector corresponding to an activity is identified among the feature vectors.

Abstract: A system for streaming of contextual micro-content blocks for a workflow task to facilitate task performance by a user. The system includes a context sensing engine that processes one or more context inputs and generates an output based on the context inputs received from a front-end context monitoring appliance. The system includes a processing circuit having a navigation engine to navigate through digital information sources and search for information that matches one or more parameters of relevance for the workflow task. The processing circuit extracts computer-executable information files from the digital information sources that matches the one or more parameters of relevance for the workflow task and digitally processes the collected computer-executable information files into processed information blocks. The processing circuit includes a micro-content blocks creator for generating the contextual micro-content blocks from the processed information blocks.

Abstract: A method for registering and activating an application downloaded to a user device, the application being provided from an application server of an enterprise. The method comprises generating an activation code for activating downloaded applications which are pending activation, storing the generated activation code on the application server, the first server not being accessible to the user and only being accessible to a jump server, enabling an administrator to access the jump server using two-factor authentication, accessing the first sever via the jump server, responding to a command by the administrator, provided through a remote connection between the jump server and the application server, by electronically communicating to the administrator activation codes associated with applications pending activation, and completing registration and activation of the application by providing a manually transferred code into the user device.

Abstract: A device may receive information identifying a set of tasks to be executed by a microservices application that includes a plurality of microservices. The device may determine an execution time of the set of tasks based on a set of parameters and a model. The set of parameters may include a first parameter that identifies a first number of instances of a first microservice of the plurality of microservices, and a second parameter that identifies a second number of instances of a second microservice of the plurality of microservices. The device may compare the execution time and a threshold. The threshold may be associated with a service level agreement. The device may selectively adjust the first number of instances or the second number of instances based on comparing the execution time and the threshold.

Abstract: A computer-implemented method is provided for allocating a set of shared dockless bikes. The method includes providing a notification to a user of an availability prediction of a shared dockless bike, from among the set of shared dockless bikes, based on a trajectory of the shared dockless bike with respect to a current location of the user, and adding the user to a request queue associated with the current location of the user, responsive to the user agreeing to wait a specified time period for access to the shared dockless bike. The method further includes maintaining an available bikes queue for newly available shared dockless bikes, from among the shared dockless bikes, responsive to the newly available ones of the shared dockless bikes becoming available. The method also includes notifying users of the newly available shared dockless bikes in a priority order determined from the request queue.

Abstract: A system and method distributes work to workers using a timetable containing priority lists of requests to be performed by one worker or multiple workers.

Abstract: The present invention provides systems and methods for providing geolocation services in a mobile-based crowdsourcing platform. More specifically, the system of the present invention includes a plurality of remote mobile devices and a visible light communication (VLC) enabled lighting system configured to communicate and exchange data with a cloud-based service, such as a crowdsourcing platform. The crowdsourcing platform generally provides a geolocation service based on the crowdsourcing, or polling, of users of the mobile devices, in addition to VLC data captured by the VLC-enabled lighting system, so as to determine location and movement of the users within a specific environment. The system is further configured to automatically render a floor plan or layout of a location based on the user data and VLC data.

Abstract: Techniques are described for managing tasks of a dynamic system with limited resources using a machine-learning and combinatorial optimization framework. In one embodiment, a computer-implemented method is provided that comprises employing, by a system operatively coupled to a processor, one or more first machine learning models to determine a total demand for tasks of a dynamic system within a defined time frame based on state information regarding a current state of the dynamic system, wherein the state information comprises task information regarding currently pending tasks of the tasks. The method further comprises, employing, by the system, one or more second machine learning models to determine turnaround times for completing the tasks based on the state information, and determining, by the system, a prioritization order for performing the currently pending tasks based on the total demand and the turnaround times.