Abstract: A method of providing call center remote agents the ability to conduct transactions for a plurality of call center clients while providing integrated voice, data, supervisory monitoring and payroll services to both remote agent and call center client. Customer initiated inbound calls are routed through a voice switch which is dynamically controlled by a network coordinator. The network coordinator monitors a plurality of authorized remote agents signed on through computer terminals trained to process customer calls for one or more call center clients. Rather than hold a customer in a traditional call center queue until another local agent becomes available, the network coordinator selects an available and authorized remote agent to accept the call and directs the voice switch to connect the customer to the remote agent.

Abstract: A connector assembly for penetrating the insulation and establishing electrical connection with insulated electrical wires or conductors, thereby eliminating the need to strip the insulation away from the insulated wires, including a pair of mateable housing members, a pair of flexible piercing terminals and a pair of rotatable cams or levers, and which are all enclosed by the pair of mateable housing members to form a main housing. The unstripped insulated wires are respectively inserted into a pair of conductor receiving apertures on the main housing, where the cams are rotated inwardly such that the cams engage and move the piercing terminals to hold and pierce the insulated wires to establish electrical connection thereto.

Abstract: A sleeved invertible glove for collection and disposal of materials. The sleeved glove is disposable, invertible, and expandable, and comprises an elongated tubular sleeve encasing an interchangeable, symmetrical glove space with an adjacent cover sheet attached harmoniously at the palm. The glove provides the means to grasp and envelop a mass, and then invert to create a bag, to contain and dispose of the mass.

Abstract: An injection molding press apparatus for use with a variety of different interchangeable molding tools that allows the simultaneous molding of different parts. The interchangeable molding tools are custom designed to form a desired part. Each interchangeable molding tool allows for the easy replacement of different types of molding tools for the molding of different parts without the need of an entire mold replacement. A preferred embodiment of the invention comprises a baffle sorting system for injection molding machines thereby increasing the allowing the simultaneously molded different parts to be ejected from the machine without the need of separating the different parts. This increases the speed of each production run.

Abstract: An injection molding apparatus having an A side and a B side for use with interchangeable molding tools that allow the center gating of a part. Center gating directly into a molding tool provides a uniformly stress resistant cylindrical part. The use of interchangeable molding tools provides easy replacement of tools that are designed to produce a variety of different parts. Each interchangeable molding tool provides a runner tool distribution system to allow injected material to enter directly into the center of a part to be molded. Once the part is molded, the runner that is formed in the runner tool distribution system is separated from the molded part. The molded parts are then simultaneously released from the mold assembly.

Abstract: A water jacket assembly for use in injection mold systems, and particularly with heterocavity injection mold systems. The water jacket assembly comprises a sleeve construction of material with high heat-transfer properties. A conduit is beveled into the outside perimeter of the sleeve forming a circulation channel. The inside perimeter of the sleeve is fashioned to receive an individual injection mold. A mold base slideably received the water jacket and cooling fluid is circulated from the mold base through circulation channel in the water jacket, and then back to the mold base. A fluid input plug and fluid output plug extend from the mold base and are received by the apertures in the individual mold for additional cooling.

Abstract: A baffle sorting system for use with injection mold machines that produce different mold products from a plurality of mold cavities during the same production run whereby at least one baffle extends perpendicular to one plate in a mold between two mold cavities, and corresponding slot on the second plate of a mold receives the baffle when both plates are coupled. When the product is ready to be ejected from the machine, both plates separate, but the baffle prevents the products of one mold from intermingling with the products of a second mold. The products drop down into a collection device for further processing or packaging. Alternatively, the baffles are positioned between the A plate and the B plate during the ejection phase of the molding cycle, then retracted from the mold machine during the injection phase.

Abstract: An accordion shutter system comprising a plurality of continuously extruded, substantially rectangular accordion shutter blades having opposing vertical sides wherein one vertical side of each the shutter blade consists of a male end and the opposite vertical side of each the shutter blade consists of a female end such that the male end of adjacent the shutter blades interlocks with the female end of the shutter blade therein forming a triple interlocking hinge; means for laterally deploying and stacking the accordion shutter system; means for connecting the shutter blades to each other when the accordion shutter system is fully deployed; and means for connecting the shutter blades to a horizontal or vertical surface.

Abstract: A loudspeaker assembly with a transducer capable of being swiveled to direct the sound to a convenient point thereby allowing the listener to select the optimal direction of sound. The assembly comprises a unique design which prevents the transducer from dropping below the plane of the speaker's baffle, thereby eliminating diffraction of sound waves which arise when sound radiates off the sharp edge of the cavity wall upon rotation of the transducer. The assembly allows a listener to adjust a transducer, such as the high-range frequency tweeter component of an in-wall speaker to his liking, without the need to remove and/or re-install the speaker in the wall. The assembly is equally adaptable to the interior of a vehicle or for use as a free-standing floor speaker. The assembly provides a unique speaker with a pivoting transducer which provides quality, multi-directional sound, free from any distortion created by the diffraction of sound waves.

Abstract: An electronic promotional game which preferably operates in conjunction with a point of sale terminal having a processor includes an electronic display screen for displaying the image of a game card. The game card has one or more selection areas which appear initially to be covered by an opaque covering which conceals game information on the card, specifically the indicia which indicates a winning game card or the premium to be awarded. An input device allows the game participant to control substitution of the game information for the opaque covering in the image, thus simulating erasure of the opaque covering in the manner of a scratch-off paper based game. The input device can include a touch sensitive screen for indicating the position to be "erased" on the image.

Abstract: A sanitary beverage cooler. This invention provides for a sanitary beverage cooler which is affixed to the open top of a beverage-holding container such as a can or bottle. The sanitary beverage cooler is filled with a cooling substance such as a plurality of ice cubes. As the beverage passes through the opening in the beverage-holding container, either by tilting or by use of a straw, and into the orifice defined by the cylindrical receptacle of the beverage cooler, the beverage becomes cooled by the cooling substance which is contained within the beverage cooler. The user is thereby able to affix the beverage cooler to a beverage-holding container containing a warm beverage, and drink the beverage contained therein after it has been cooled by cooling substance without the possibility of the beverage being diluted by continuous and prolonged contact with the cooling substance.

Abstract: A speaker assembly with a unique sound driver sub-baffle assembly which can be pivoted forward and backward, as well as rotated clockwise or counter-clockwise 360 degrees via the use of a rotatable turntable mounted within the speaker's baffle. The assembly allows a listener to manually alter the orientation and direction of the speaker's transducers thereby allowing for optimal dispersion control after the speaker is installed in a wall, regardless of the speaker's position within a room. The sub-baffle assembly, when pivoted to its maximum limit, provides a flush, continuous surface with the inner rim of the rotatable turntable, allowing a listener to control dispersion of the sound waves without creating distortion. Further, the transducers embedded within the sub-baffle assembly are maintained in a coplanar relationship throughout rotation and pivoting.

Abstract: This invention relates to a strong, light weight accordion shutter system that increases strength while decreasing weight, and is especially resistant to hurricane force winds and flying objects when used to cover doors, windows or openings. More specifically, this invention relates to a shutter system comprising a plurality of connectable subsystems of shutters that are connected via a shutter mating system which provides sufficient strength to obviate the need to drill locking holes during installation and connection. This accordion shutter system also offers a unique ability to secure doors, windows and openings of any size from forced entry and enables the user to operate from either side of the shutter system. This invention further provides a unique and improved elongated header and extruded sill which come into contact with and provide greater support to the shutter blade while reducing load upon the guide pin.

Abstract: An anti theft tag designed to permanently render an article useless if unauthorized removal of the tag is attempted. The anti theft tag includes ampules containing a permanent staining substance. The permanent staining substance is of the type that changes the composition of the article, such as bleach, rather than a dye. The ampules are supported in a base component with holes that allow the staining substance to escape if the ampules are fractured. A cover component with a break away element covers the base component. Permanently attached to the break away element is an elongated pin type connecting unit that is used to attach the tag to the article being protected, and locked into place by a locking mechanism. When an unauthorized removal of the tag is attempted, the break away element fractures the ampules and also exposes the outside of the cover component to the staining substance.

Abstract: A composition and method of treatment of anhidrosis in horses and other animals wherein the horses or other animals are given three dosages of sublimed sulfur and powdered milk sugar daily.

Abstract: A padlock protecting locking apparatus for protection against hacksaws, bolt cutters and the like is disclosed comprising an elongated tube slideably received by a slidebolt latch via an access channel in the tube. An aperture located substantially in the center of the tube provides access to the slidebolt latch. A bridge element spans the aperture and permits the shackle of a padlock to encircle the slidebolt latch and the bridge element, thereby locking the apparatus to the slidebolt latch.

Abstract: An apparatus for detecting the discharge of a firearm and transmitting an alerting signal to a predetermined location. The invention provides for detection circuitry having: (1) a microphone for detecting pre-set sensitivity levels, (2) a measuring means for measuring acoustic energy generated from the discharge of the firearm, resulting in acoustic energy information, (3) transferring means for transferring the acoustic energy information to a digital signal processor, which converts the acoustic energy information into digital format, resulting in digitized binary codes, (4) an analyzing means for comparing the digitized binary codes contained in the digital signal processor with a set of predetermined criteria, (5) a verification process, and (6) an alerting means for transmitting an alerting signal to a predetermined location in the event the digitized binary codes match the set of predetermined criteria.