Abstract: Included are embodiments for recording data from a communication. At least one embodiment includes receiving media data associated with the communication from a first communications device at a first receive port and sending the received media data to a first transmit port, wherein the first transmit port is coupled to a second receive port. Some embodiments include sending the received media data to a recording device via a connection with the recorder, the connection being located on the coupling of the first transmit port and the second receive port.

Abstract: Included are embodiments for recording data from a communication. A least one embodiment includes a system for recording data from a communication. Embodiments of a system include a controller component configured to receive control data associated with a communication and a first switching component configured to receive media data associated with the communication from a first communications device via a first receive port. Similarly, some embodiments include a recording component coupled to the connection line, the recording component configured to receive at least a portion of the media data from the connection line.

Abstract: Embodiments of the present invention provide systems and methods for recording media communications. An exemplary method is comprised of the following steps: configuring an endpoint recording device for relaying an incoming call to an endpoint component; receiving the incoming call from a communication system; determining whether to relay the incoming call to the endpoint component based on the configurations of the endpoint recording device; responsive to determining that the incoming call is to be relayed, relaying media communications associated with the incoming call to the endpoint component via the endpoint recording device; and recording the relayed media communications at the endpoint component.

Abstract: Computer communications that are to be recorded are visible to a network interface on a recording computer. The network interface receives the packets to be recorded. The network layer of the recording computer implements a subset of the normal IP module in the network layer. The IP module in the network layer assumes that most IP datagrams are correctly addressed, internally consistent and of the expected protocol type. The recording computer allocates the received datagrams to a recording session based upon at least a first value of a field that is at a fixed position within the datagram. The datagrams for a session are ordered into an ordered recording stream based upon a timestamp within the datagram. The datagrams are also checked for criteria that indicate an error condition. The allocated and ordered datagrams are recorded or associated with other datagrams that have been allocated to the same session.

Abstract: Provided herein is a method of reversing or preventing a target cell's resistance to a death receptor agonist. Also provided are methods of screening for biomarkers resistance of and monitoring resistance to death receptor agonists. Also provided are methods of selectively inducing apoptosis in a target cell, treating a subject with cancer, autoimmune or inflammatory diseases, comprising administering compositions provided herein. Further provided are compositions comprising agents that modulate CARD containing proteins.

Abstract: A process for separating a sperm type from a sperm population by electrophoresis comprising subjecting the sperm population to an electric potential such that a sperm type is separated from a sperm population through an ion-permeable barrier.

Abstract: Technologies for high capacity storage servers with thin provisioning can support an increased storage capacity and an increased number of snapshots within a data storage system while maintaining a reduced memory footprint. Flexible virtual address translation can support both direct, and indirect, translation from a virtual address to an address in physical storage. A data structure, referred to as a volume table, may be provided for supporting the virtual to physical address translation. Multiple volume tables for the various volumes within a data storage system can be stored together in a global volume table. Granularities of storage allocation units, such as territories, provisions, and chunks can be reduced to improve efficiencies in the operation of the storage system. Processes for handling volume and snapshot I/O operations with various data structures can contribute to improved efficiencies while supporting increased storage capacities and an increased number of snapshots.

Abstract: The invention features new helper virus-free methods for making herpesvirus amplicon particles that can be used in immunotherapies, including those for treating any number of infectious diseases and cancers (including chronic lymphocytic leukemia, other cancers in which blood cells become malignant, lymphomas (e.g. Hodgkin's lymphoma or non-Hodgkin's type lymphomas). Described herein are methods of making helper virus-free HSV amplicon particles; cells that contain those particles (e.g., packaging cell lines or patients' cells, infected in vivo or ex vivo); particles produced according to those methods; and methods of treating a patient with an hf-HSV particle made according to those methods.

Abstract: Disclosed herein are biomarkers and uses thereof for evaluating anti-cancer efficacy and sensitivity.

Abstract: A method, system, apparatus, and computer-readable medium are provided for taking snapshots of a storage volume. According to aspects of one method, each snapshot is represented as a unique sequence number. Every fresh write access to a volume in a new snapshot lifetime is allocated a new section in the disk, called a provision, which is labeled with the sequence number. Read-modify-write operations are performed on a sub-provision level at the granularity of a chunk. Because each provision contains chunks with valid data and chunks with invalid data, a bitmap is utilized to identify the valid and invalid chunks with each provision. Provisions corresponding to different snapshots are arranged in a linked list. Branches from the linked list can be created for storing writable snapshots. Provisions may also be deleted and rolled back by manipulating the contents of the linked lists.

Abstract: Systems and methods are disclosed for an optimizing operations at a contact center. In one embodiment, an integrated contact center comprises: a content recorder configured to record content of plurality of agent interactions; an analytics component configured to perform speech analysis on at least a portion of the agent interactions, and further configured to evaluate the interactions based on a plurality of criteria, producing a score; and a quality monitor configured to associate the analyzed interactions with interaction metadata.

Abstract: Valve arrangements for use with a water meter include a first valve comprising a first valve housing, a first inlet, and a first outlet, the first inlet and the first outlet of the first valve being oriented substantially perpendicular to one another, a second valve comprising a second valve housing, a second inlet, and a second outlet, the second inlet and the second outlet of the second valve being oriented substantially perpendicular to one another; the first inlet of the first valve and the second outlet of the second valve being substantially coaxial with one another, and the first outlet of the first valve and the second inlet of the second valve being oriented substantially 180° apart from one another, with the first valve housing and the second valve housing being joined together by a connection member. The valve arrangement may also be provided as a kit of parts with a set of pipeline attachment members.

Abstract: A passive noise attenuation device and system is provided having a reticulated open-cell porous structure configured to acts as a passive control device in order to mitigate combustion noise and instability problems in combustion systems. A porous inert media structure is placed downstream of the reaction zone of a combustion chamber to dissipate noise and/or instability generated upstream in the flame. The porous inert media also limits and/or disintegrates vortical structures in the flame to produce a homogeneous flow field to facilitate distributed reaction zones.

Abstract: Systems and methods are disclosed for an integrated process for optimizing operations at a contact center. In one embodiment, the method comprises: defining contact center business goals; planning at least one campaign to implement the goals; scheduling and deploying a workforce in accordance with the campaign to produce agent-customer interactions; measuring agent performance on the interactions to produce quality metrics; analyzing the metrics to produce a rating; combining quality metrics to produce performance indicators; and using the performance indicators in the planning step of a second campaign or another iteration of the first campaign.

Abstract: The systems and methods described herein provide a notification engine that facilitates integration of solutions for performing workforce management, quality monitoring, e-learning, performance management, and analytics functionality. The notification engine facilitates combining quality monitoring/call recording with performance management and e-learning functionality as a unified integrated solution. The combination can be delivered through a single platform and enables users to gain more insight and make smarter decisions faster about sales, service, and overall operations. This takes customer center tools beyond the traditional “suite” approach to a true single workforce optimization platform.

Abstract: Systems and methods are disclosed for an optimizing operations at a contact center. In one embodiment, an integrated contact center comprises: a workforce manager comprising a scheduler and a tracking function; and a lesson assignment function configured to receive at least one indicator of performance of the agent, and further configured to assign a lesson to the agent based on the at least one indicator.

Abstract: Technologies for efficient synchronous replication across heterogeneous storage nodes can provide the performance of high-speed storage units while leveraging low-cost and high-capacity backup storage units within the same system. The performance of low-cost, high-capacity hard disks may be improved by initially storing data into sequential physical locations. A sequential journal of I/Os may be used in a replicated secondary node to allow for rapid completion of I/Os. A separate background process can later scatter the sequentially logged I/O data into its proper location for storage. A programmable n-way router can be configured to route I/Os as needed to improve overall performance of the storage unit. A secondary node log device can also be used to provide continuous data protection (CDP). Lastly, packetizing together I/Os prior to delivery to a secondary node may reduce interrupts and context switches in the primary node, thereby improving performance of the storage system.

Abstract: A rotatable building structure that comprises: a vertically extending building having one or more floors; a fixed core support for supporting the building, located substantially centrally beneath the building; a rotatable annular drive system for rotating the building, located lower than the building and with its centre substantially aligned with the vertical centerline of the building, the system having an upper surface and a planar lower surface; and a fixed outer support, located beneath the annular drive system, the support having a planar upper surface that contacts the planar lower surface of the annular drive system; wherein at least one of the lower surface of the annular drive system and the upper surface of the fixed outer support is a bearing material, permitting rotation of the annular drive system over the fixed outer support, such that the annular drive system is rotated via a planar to planar bearing system.

Abstract: Included are embodiments for providing communications data. At least one embodiment of a method receiving data associated with a communications session, the communications session including a first communications stream and a second communications stream, wherein the first communications stream and the second communications stream are received in a receiving order and recording at least a portion of the communications session. Some embodiments include receiving a request to provide, from the recording, at least a portion of the first communications stream in a visual format and providing at least a portion of the first communications stream in the visual format.

Abstract: A signal monitoring apparatus and method involving devices for monitoring signals representing communications traffic, devices for identifying at least one predetermined parameter by analyzing the context of the at least one monitoring signal, a device for recording the occurrence of the identified parameter, a device for identifying the traffic stream associated with the identified parameter, a device for analyzing the recorded data relating to the occurrence, and a device, responsive to the analysis of the recorded data, for controlling the handling of communications traffic within the apparatus.