Patents Assigned to Amazon Technologies
  • Patent number: 8666907
    Abstract: A return request processing engine automatically approves or denies requests for authorization to return a purchased item to the seller of the item. The return request processing engine utilizes return request rules to determine whether a particular return request can be approved or denied without input from the seller. When a request is received from a buyer to return an item, the return request processing engine utilizes the return request rules to determine if the request to return the item can be automatically approved or denied without input from the seller. If the return request processing engine cannot automatically approve or deny a return request, the return request processing engine causes a message to be transmitted to the seller of the item that provides a user interface through which the seller can indicate whether the return request is approved or denied by way of a single user input.
    Type: Grant
    Filed: October 24, 2011
    Date of Patent: March 4, 2014
    Assignee: Amazon Technologies, Inc.
    Inventors: Weinan Wang, Aaron D. Kujat, Zhiyu Zhang, Zijiang Yang, Stephen J. Sherbert
  • Patent number: 8667088
    Abstract: Objects in a content delivery network are modified at delivery to users. Individual content servers include copies of the content objects and receive requests from users for a copy of the object. The request includes a program from the content provider on how the content object is to be modified at delivery to the user. The program is executed on delivery of the object to provide the user with a modified content object. Modification can occur as the content is delivered from the content server to the user.
    Type: Grant
    Filed: November 10, 2009
    Date of Patent: March 4, 2014
    Assignee: Amazon Technologies, Inc.
    Inventors: Nicholas J. Maniscalco, Ryan J. Snodgrass, Michael Yang
  • Patent number: 8662387
    Abstract: A host-managed gift card program may enable merchants to offer and redeem gift cards without integrating a gift card program with a point of sale (POS) system used by the merchant. The merchant may rely on a host, at least in part, to issue gift cards, manage a ledger, assist in redemption of gift cards when the cards are redeemed at the merchant's location, and perform other gift card-related tasks for the merchant.
    Type: Grant
    Filed: December 23, 2010
    Date of Patent: March 4, 2014
    Assignee: Amazon Technologies, Inc.
    Inventors: Michal J. Geller, Brian R. Williams
  • Patent number: 8663018
    Abstract: Disclosed are various embodiments enabling a saved state of an application to be stored at a central location and to be retrieved by multiple computing devices executing the application. Accordingly, saved states of applications and interfaces are also enabled to follow a user from one personal computing device to the next.
    Type: Grant
    Filed: June 29, 2011
    Date of Patent: March 4, 2014
    Assignee: Amazon Technologies, Inc.
    Inventors: Michael Anthony Frazzini, Ethan Z. Evans
  • Patent number: 8666980
    Abstract: This disclosure describes various processes for collecting information about users from sources other than catalog activity data. This information can be used to generate recommendations for users with activity data deficiencies. Some example sources for this supplemental data include collaborative content sites, such as social networking sites. Social networking sites typically allow users to engage in conversations with other users through text, audio, and/or video. Conversation data collected from these sites or from other sources can be analyzed to infer user interests. A recommendation process (or other application) can use the inferred interests to supplement or take the place of catalog activity data.
    Type: Grant
    Filed: May 19, 2010
    Date of Patent: March 4, 2014
    Assignee: Amazon Technologies, Inc.
    Inventor: Jinesh U. Vora
  • Patent number: 8667127
    Abstract: Systems and methods for monitoring Web page content associated with processing a resource request are provided. A client computing device generates a sample image corresponding to a set of resources rendered in response to a resource request. A processing component, such as an image analysis component, then compares the sample image with an averaged reference image to identify a compared image. The averaged reference image is determined from averaging a pixel intensity value for each pixel in a first reference image with a pixel intensity value for each pixel in a second reference image. These first and second reference images both correspond to the same set of requested resources. The processing component then weights the compared image to produce a weighted compared image and determines whether a sum of the intensity values for each pixel in the weighted compared image exceeds a threshold. Aspects of systems and methods for generating an alert message if the threshold is exceeded are also provided.
    Type: Grant
    Filed: January 13, 2011
    Date of Patent: March 4, 2014
    Assignee: Amazon Technologies, Inc.
    Inventors: David William Bettis, Jonathan A. Jenkins, Sunbir Gill
  • Patent number: 8667399
    Abstract: Control planes of virtual resource providers may be customized in a secure, stable and efficient manner with virtual control planes. Control planes may be modularized. Control plane modules may be supplied with data from standardized sensors, and required to generate standardized resource configuration requests responsive to solicitations with specified response latencies. Custom control plane modules may be selected to replace or complement default control plane modules. Financial and computational costs associated with control plane modules may be tracked. Competing resource configurations may be mediated by a control plane supervisor. Such mediation may be based on control plane module reputation scores. Reputation scores may be based on customer feedback ratings and/or measured performance with respect to module goals. Mediated configuration parameter values may be based on a combination of competing configuration parameter values weighted according to reputation.
    Type: Grant
    Filed: December 29, 2010
    Date of Patent: March 4, 2014
    Assignee: Amazon Technologies, Inc.
    Inventors: Eric Jason Brandwine, Marvin M. Theimer
  • Patent number: 8666828
    Abstract: Disclosed are various embodiments for separating control of network sites through the use of a proxy server application. A proxy server application obtains a request for a network page associated with one customer out of several customers of an organization. Each of the customers has an online presence hosted in a trusted network. The trusted network is subject to security supervision by the same organization. It is determined whether the network page is within a customer-managed portion of the network site. The network page is obtained from an untrusted network that is not subject to security supervision by the organization when the network page is within the customer-managed portion of the network site.
    Type: Grant
    Filed: November 10, 2010
    Date of Patent: March 4, 2014
    Assignee: Amazon Technologies, Inc.
    Inventors: Andrew S. Huntwork, Jeremy Boynes
  • Patent number: 8666308
    Abstract: An apparatus is provided for viewing content. The apparatus includes a portable device and a payment module. The portable device enables viewing of content on a nearby display screen which is not physically connected to the portable device. The portable device includes a button and a transmitter. The button initiates wireless communication between the portable device and a payment module. The transmitter electronically wirelessly communicates a signal from the portable device to the payment module upon selection of the button. The signal includes customer identity information that identifies an account that can be charged for viewing the content. The payment module receives the signal, allows the display screen to be used for viewing the content, and charges the account for viewing the content.
    Type: Grant
    Filed: July 31, 2012
    Date of Patent: March 4, 2014
    Assignee: Amazon Technologies, Inc.
    Inventor: Benjamin Slotznick
  • Patent number: 8666846
    Abstract: A facility for processing a request for information about a specified item is described. The facility receives the request from an originator. In response to receiving the request, the facility generates a response to the request that contains information about the specified item. The facility also determines a current level of availability of the specified item, and, based upon this determined level of availability, determines, for each of a number of ordering actions, whether the ordering action is currently available for the specified item. For each ordering action determined to be currently available for the specified item, the facility augments the generated response by adding a control for performing the ordering action. The facility sends the augmented response to the originator of the request.
    Type: Grant
    Filed: August 1, 2001
    Date of Patent: March 4, 2014
    Assignee: Amazon Technologies, Inc.
    Inventors: John Chenault, Paul Nordstrom, Todd Stumpf, Gintaras Woss
  • Patent number: 8666830
    Abstract: The top rated products in a product category are identified by computing a score for each product in the category. The score is computed by calculating a time decay factor for each product category. The time decay factor is utilized to decay the ratings of each product as a function of time. A relevance value is also computed for each product. The relevance value is utilized to modify the ratings for each product in view of the recency of the ratings. The score may be computed for each product using the ratings for the product, the computed time decay factor, and/or the relevance value. The computed scores are utilized to rank the products in the product category.
    Type: Grant
    Filed: March 30, 2011
    Date of Patent: March 4, 2014
    Assignee: Amazon Technologies, Inc.
    Inventors: Logan L. Dillard, Samuel S. Sonne, Eric B. Fox, Russell A. Dicker, Scott A. Mongrain
  • Publication number: 20140059198
    Abstract: Systems and methods for managing requesting routing functionality associated with resource requests for one or more resources associated with a content provider are provided. A content delivery network (“CDN”) service provider, on behalf of a content provider, can process domain name service (“DNS”) requests for resources by computing devices and resolve the DNS requests by the identification of a network address of a computing device that will provide the requested resources. Based on the processing of DNS queries initiated by a client computing device, the CDN service provider can measure CDN service provider latencies associated with the generation of DNS requests by network components associated with the client computing devices. Examples of the network components can include DNS resolvers associated with the client computing device.
    Type: Application
    Filed: November 4, 2013
    Publication date: February 27, 2014
    Applicant: Amazon Technologies, Inc.
    Inventors: David R. Richardson, John Cormie, Colm MacCarthaigh, Benjamin W.S. Redman
  • Publication number: 20140058871
    Abstract: Techniques are described for scaling of computing resources. A scaling service is utilized that allocates additional computing resources (e.g., processors, memory, etc.) to a virtual machine instance (or other compute instance) and/or de-allocates computing resources from a virtual machine instance according requests and/or thresholds. In addition to the foregoing, other aspects are described in the description, figures, and claims.
    Type: Application
    Filed: August 23, 2012
    Publication date: February 27, 2014
    Applicant: Amazon Technologies, Inc.
    Inventors: Michael David Marr, Marcin P. Kowalski
  • Publication number: 20140059120
    Abstract: A system, method and computer-readable medium for client-side processing of resource identifiers. A client request for content is returned that includes information for generating a request for translation information and a number of embedded resource identifiers. Based on the information for generating a request for translation information, the client generates and obtains translation information and processes the embedded resource identifiers to obtain resources from a service provider.
    Type: Application
    Filed: October 29, 2013
    Publication date: February 27, 2014
    Applicant: Amazon Technologies, Inc.
    Inventors: David R. Richardson, Bradley Eugene Marshall, Elmore Eugene Pope, Christopher L. Scofield, Swaminathan Sivasubramanian, John Cormie
  • Publication number: 20140058556
    Abstract: A method of controlling a mobile drive unit includes detecting, by a mobile drive unit at a first location, an active marker at the first location. The mobile drive unit is a self-powered robotic device configured to move independently in a workspace in response to instructions received from the active marker. A management module transmits an instruction to the active marker. The active marker emits a signal detectable by the mobile drive unit, the signal comprising the instruction. The mobile drive unit receives the instruction from the active marker for the mobile drive unit to perform a task.
    Type: Application
    Filed: August 21, 2012
    Publication date: February 27, 2014
    Applicant: Amazon Technologies, Inc.
    Inventor: Yasushi KAWANO
  • Patent number: 8660910
    Abstract: Comparative decision systems and methods are disclosed for gathering and mining data representative of purchase decisions. One disclosed comparative decision system detects when a user is comparing items and provides the user with the ability to create a research note storing comparative information for the alternative items. The system displays information about items according to a variety of factors. The user can customize the factors and enter information for each alternative item according to the various factors. Some information may be pre-populated by the system. The research note may be made visible to other users, and may be suggested to another user based on the note's expected helpfulness and relevance to that user. One disclosed method for mining data stored within research notes identifies which factors are given higher relative priorities by users considering a purchase. Another mining method analyzes the effects of price changes on item popularity.
    Type: Grant
    Filed: September 14, 2012
    Date of Patent: February 25, 2014
    Assignee: Amazon Technologies, Inc.
    Inventors: Sameer R. Rajyaguru, Terrence R. Nightingale, Marvin M. Theimer
  • Patent number: 8661007
    Abstract: A method and system are disclosed for allowing a user to suggest information about content that can be utilized in processing subsequent searches. The suggested information may be different from a fixed set of information about an item, such as keywords, attributes, or characteristics of an item, generally provided by a manufacturer or seller of the item. Users can submit to a service the information that they feel is relevant to the item, such as a brief explanation of relevance and a detailed explanation that would help other users to make a decision about the item. The submitted information may be associated with the item information and stored in a data store and utilized as additional attributes of the item for a search. In addition, when a user requests detail information about an item, the user-submitted information may be displayed to the user.
    Type: Grant
    Filed: December 20, 2007
    Date of Patent: February 25, 2014
    Assignee: Amazon Technologies, Inc.
    Inventors: Graeme Smith, Matt Round, Andrew Birkett, Elinor Trotter, Michael Davidson, Gregory Huczynski, Jason King, Haakon Sorensen, Jason Kilar
  • Patent number: 8661295
    Abstract: Generally described, systems and methods are provided for monitoring and detecting causes of failures of network paths. The system collects performance information from a plurality of nodes and links in a network, aggregates the collected performance information across paths in the network, processes the aggregated performance information for detecting failures on the paths, analyzes each of the detected failures to determine at least one root cause, and initiates a remedial workflow for the at least one root cause determined. In some aspects, processing the aggregated information may include performing a statistical regression analysis or otherwise solving a set of equations for the performance indications on each of a plurality of paths. In another aspect, the system may also include an interface which makes available for display one or more of the network topology, the collected and aggregated performance information, and indications of the detected failures in the topology.
    Type: Grant
    Filed: March 31, 2011
    Date of Patent: February 25, 2014
    Assignee: Amazon Technologies, Inc.
    Inventors: Richendra Khanna, Edward L. Wallace, Jagwinder Singh Brar, Michael David Marr, Samuel J. McKelvie, Peter N. DeSantis, Ian P. Nowland, Matthew D. Klein, Justin Mason, Jacob Gabrielson
  • Patent number: 8661334
    Abstract: Disclosed are various embodiments for the mapping of behavior to data. Multiple behavior elements from a code library that are compatible with one or more data elements of a document are automatically determined according to a data contract associated with each one of the behavior elements. Each of the behavior elements is configured to consume one or more data elements and produce a network page feature according to a behavior. One or more of the behavior elements are selected automatically according to a plurality of rules, thereby producing one or more selected behavior elements. A mapping of the one or more selected behavior elements to the one or more data elements is automatically generated.
    Type: Grant
    Filed: March 30, 2010
    Date of Patent: February 25, 2014
    Assignee: Amazon Technologies, Inc.
    Inventors: John Ingram Baker Dugaw, Zachary M. Shalla, Anand Victor, Jeremy Boynes, Andrew S. Huntwork
  • Patent number: 8660912
    Abstract: A method for exploring similar items can include receiving a request to explore items similar to an item identified by a user and retrieving a set of similar items to output for display to the user. The similar items can be similar to the identified item, and the set of similar items can include one or more attribute values for each similar item. In addition, in response to receiving a selection of one or more of the attribute values by the user, the method can further include retrieving similar items corresponding to the user-selected attribute values. Moreover, the method can include outputting at least a subset of the similar items for display.
    Type: Grant
    Filed: March 31, 2008
    Date of Patent: February 25, 2014
    Assignee: Amazon Technologies, Inc.
    Inventor: Pranav Dandekar