Abstract: A system, method, and computer program product are provided for preserving service continuity in a Network Function Virtualization based (NFV-based) communication network. In use, a first virtual network function (VNF) instance associated with a first VNF in a first hardware unit in a Network Function Virtualization based (NFV-based) communication network is identified. Additionally, a second VNF instance on a second hardware unit is instantiated, the second VNF instance being compatible with the first VNF instance. Further, communication directed to the first VNF instance is diverted to the second VNF instance on the second hardware unit, in response to initiating the second VNF instance on a second hardware unit.

Abstract: A system, method, and computer program product are provided for creating cellular network performance indicators by correlating business data of subscribers with a geographic position. In use, one or more subscriber measurement reports associated with an authenticated cellular network subscriber identifier are received. Additionally, the one or more subscriber measurement reports are geo-location tagged with a geographic position estimate. Further, business data associated with the authenticated cellular network subscriber identifier is received. Moreover, the received business data is associated with the one or more corresponding subscriber measurement reports, based on the authenticated cellular network subscriber identifier, such that the business data is associated with the geographic position estimate to create one or more performance indicators.

Abstract: A system, method, and computer program product are provided for maintaining quality of experience (QoE) for a client device on a network. In use, access points that are available to a client device are determined, based on a policy. Additionally, a current QoE provided to the client device by one of the access points utilized by the client device to access the network is determined. This QoE could be valued as a score computed by a function called QoE Metric taking QoS parameters as inputs. An expected QoE associated with each of the other access points is then determined. Further, the access point utilized by the client device to access the network is conditionally switched to one of the other access points, based on the current QoE and the expected QoEs. Additionally, any potential QoE downgrades on the current access point is detected using QoE Degradation Patterns that could be matched with current QoS measures and can encourage the client device to determine more accurately the current QoE.

Abstract: A system, method, and computer program product are provided for validating receipt of digital content by a client device. In one embodiment, a transmission of digital content over a network to a client device is identified. Additionally, receipt of the digital content by the client device is validated utilizing a system remote from the client device. In another embodiment, it is determined whether actual digital content transmitted over a network to a client device is digital content expected by the client device. Further, the transmission of the actual digital content is validated to a remote third party system, based on the determination.

Abstract: A system, method, and computer program product are provided for automatically resolving non-sufficient funds (NSF) errors in a network. In use, it is automatically detected that a non-sufficient funds (NSF) error has occurred in a network, the NSF error being associated with a transaction of a consumer of the network while attempting to charge a first account. Additionally, it is automatically determined that the consumer has designated at least one alternative second account. Further, it is automatically determined that at least one of the at least one alternative second account has sufficient funds to complete the transaction. Furthermore, the at least one of the at least one alternative second account is automatically charged to complete the transaction.

Abstract: A system, method, and computer program product are provided for detecting duplicated telecommunications events in a consumer telecommunications network. In use, a first telecommunications event and associated first event data are received. One or more fields of data are extracted from the first event data. Additionally, a single data string is generated from the extracted one or more fields of data. Further, a hash function is utilized to create a first event signature corresponding to the single data string from the extracted one or more fields of data. In addition, a first event signature hint is extracted from the first event signature, the first event signature hint including a portion of the first event signature. Furthermore, it is determined whether the first event signature hint exists in a signature hint hash table.

Abstract: A system, method, and computer program product are provided for providing generic access to web content on a mobile device. In use, a request for requested web content is received from a web runtime component associated with a mobile device, the requested web content corresponding to a particular user of the mobile device. Additionally, it is determined whether the particular user is permitted to access the requested web content. Further, the requested web content is retrieved from one or more network based servers associated with the requested web content, in response to determining that the particular user is permitted to access the requested web content. In addition, one or more instructions for modifying the retrieved requested web content are executed, thereby generating modified web content. Furthermore, the modified web content is sent to the web runtime component for rendering.

Abstract: A system, method, and computer program product are provided for calculating risk associated with a software testing project. In use, a plurality of inputs associated with at least one software testing project are received. Additionally, risk elements are identified utilizing the plurality of inputs. Further, a weight is assigned to each of the identified risk elements, the weight capable of being adjusted based on user feedback. Moreover, an overall risk is calculated for the at least one software testing project based on the identified risk elements and assigned weights.

Abstract: A system, method, and computer program product are provided for dynamically applying session control triggers to communication sessions. In use, a request associated with a communication session for an entity is received. Additionally, at least one attribute associated with the entity is identified, in response to the request. Furthermore, it is determined whether at least one trigger implementing session control is to be set for the communication session, based on the at least one attribute. Moreover, the request is processed, based on the determination.

Abstract: A system, method, and computer program product are provided for utilizing an alternative Policy and Charging Rules Function (PCRF) node in a consumer telecommunications system. In use, an Sy session for a subscriber of a consumer telecommunications network is established, the Sy session being between a first PCRF node and an Online Charging System (OCS) node of the consumer telecommunications network. Additionally, the first PCRF node specifies an alternative PCRF node. Further, information associated with the Sy session is maintained at the alternative PCRF node. In addition, the first PCRF node is monitored and it is determined whether the first PCRF node is responsive to communication therewith. Responsive to determining that first PCRF node is not responsive to communication therewith, the Sy session is continued between the OCS node and the alternative PCRF node.

Abstract: A system, method, and computer program product are provided for managing a shared quota for a plurality of network subscribers in a consumer telecommunications network. In use, an Sy interface session is established for a subscriber of a consumer telecommunications network, the Sy interface session being between a Policy and Charging Rules Function (PCRF) node and an Online Charging System (OCS) node of the consumer telecommunications network. Further, it is determined whether the subscriber is associated with any multi-subscriber shared usage counters on the consumer telecommunications network. Responsive to determining that the subscriber is associated with at least one multi-subscriber shared usage counter on the consumer telecommunications network, a reference to the at least one multi-subscriber shared usage counter is provided to the PCRF node by the OCS node. Additionally, the OCS node monitors the at least one multi-subscriber shared usage counter.

Abstract: A system, method, and computer program product are provided for generating a configuration data tree associated with a plurality of source files. In use, a load of a configuration data tree associated with a plurality of source files is initiated. Further, different versions of the plurality of source files are identified. Additionally, the different versions of the plurality of source files are merged to produce a single configuration data tree, wherein one node in the single configuration data tree is capable of representing a plurality of nodes associated with the different versions of the plurality of source files. Moreover, displayable data associated with the single configuration data tree is generated.

Abstract: Content such as user interface items provided to a user during a session of an interactive application is personalized. One or more environmental context attribute values for the session are determined. Responsive to a request for content, for at least one item of the content, each of the environmental context attribute values are mapped to respective values indicating a users level of interest in the item for the environmental context attribute values. Content is retrieved from a content database and the content is personalized as a function of the users level of interest in the item for the environmental context attribute values before being returned to the application.

Abstract: A system, method, and computer program product are provided for displaying tasks as interactive thumbnails for interaction therewith by a user. In use, a plurality of tasks are identified. Additionally, for each of the tasks, an interactive thumbnail is generated which is representative of the task. Furthermore, the thumbnails are displayed for interaction therewith by a user.

Abstract: A system, method, and computer program product are provided for automatically generating personalized offers for a consumer in a telecommunication consumer network. In use, a telecommunication consumer network is automatically and continuously monitored to automatically maintain a record of patterns of consumer usage of mobile devices on the telecommunication consumer network. Additionally, the record of patterns of consumer usage of mobile devices on the consumer network is utilized to automatically generate at least one personalized offer to at least one consumer on the telecommunication consumer network, the personalized offer being associated with consumer services that are suitable for a pattern of usage of at least one mobile device associated with the at least one consumer on the telecommunication consumer network.

Abstract: A system, method, and computer program are provided for distributing payment to digital content owners. In use, usage of digital content is identified, utilizing a source of the usage of the digital content. Further, a record of the usage of the digital content is transmitted to a central collection system, for use in distributing payment to an owner of the digital content.

Abstract: A system, method, and computer program product are provided for managing distribution of a finite amount of resources. In use, a quota is received from a first repository, the quota including a portion of a finite amount of resources. Additionally, a plurality of requests is received from a plurality of entities, where each of the plurality of requests is requesting one or more of the resources. Further, the one or more of the resources are conditionally provided to the plurality of entities, in response to the plurality of requests. Further still, it is determined whether a predetermined amount of resources exist. Also, an additional quota is conditionally requested from the first repository, based on the determining.

Abstract: A system, method, and computer program product are provided for big data integration and configuration. In use, a plurality of components associated with a big data solution are defined in a domain specific language utilizing one or more code generation tools. Additionally, relevant artifacts for the plurality of components associated with the big data solution are generated. Further, the relevant artifacts are packaged into a manifest, the manifest including elements required to support at least one business process. In addition, environment dependent variables of the manifest are replaced with target values associated with a target big data environment to which the manifest is to be deployed. Moreover, the manifest is deployed into operation in the target big data environment.

Abstract: A system, method, and computer program product are provided for proactively identifying and addressing customer needs. In use, at least one customer need for at least one customer is predicted, based, at least in part, on information associated with the one or more detected customer care request triggering events, information associated with the one or more customer care interactions, and information associated with the one or more after-effects.

Abstract: A system, method, and computer program product are provided for predicting at least one reason for a current call received from a customer. In operation, information associated with at least one transaction corresponding to at least one customer is identified. Additionally, relevant data associated with the at least one customer is determined, based on the at least one transaction. Further, at least one reason for a current customer call received from the at least one customer is predicted, based on the relevant data associated with the at least one customer.