Patents Assigned to American Express Travel Related Service Company, Inc.
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Publication number: 20190273701Abstract: A multi-profile chat system may receive a chat request comprising a user identifier and chat data. The system may process the chat data to determine a chat profile request, a request topic, and/or a request sentiment. The system may retrieve a user profile and/or a user chat record based on the user identifier. The system may determine a chat profile based on the chat profile request, the request topic, the request sentiment, the user profile, and/or the user chat record. The system may generate a chat response based on the chat request and the chat profile.Type: ApplicationFiled: March 1, 2018Publication date: September 5, 2019Applicant: American Express Travel Related Services Company, Inc.Inventors: SIBISH BASHEER, JOHN BRUNO
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Patent number: 10395237Abstract: A method comprises transmitting, by a merchant web-client, a signal using a low energy consuming device, wherein the signal may be received by a transaction account holder web-client, wherein the signal may carry content associated with a merchant, and wherein the merchant is associated with the merchant web-client, and/or receiving, by the merchant web-client, a response from the transaction account holder web-client, wherein the response may be transmitted by the transaction account holder web-client to the merchant web-client using the low energy consuming device. The content may comprise an advertisement associated with an item offered for sale by the merchant.Type: GrantFiled: May 22, 2014Date of Patent: August 27, 2019Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.Inventors: Sibish Neelikattil Basheerahammed, Sastry V S M Durvasula, Premkumar Manivannan, Anuj K. Mathur, Sathish B. Muthukrishnan, Philip Norman, Robert Wilmes, David M. Wolf
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Patent number: 10397070Abstract: The present system and method comprises an improved marketplace for providing and consuming services. Using the present system, generally via one or more APIs, comprises a method for integrating value added services within a network of participants, for instance, a payment network. The network can use service switching capabilities to route service calls to and from the service consumers and providers using routing elements defined in a message specification. Network participants can be both consumers and providers of services. The network can route service messages to the appropriate provider depending on details in the message.Type: GrantFiled: September 27, 2017Date of Patent: August 27, 2019Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.Inventors: Clinton R. Allen, Paul M. Crofts, Jeff W. Fromm
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Patent number: 10397306Abstract: A system for translating versioned data service requests and responses is provided. A service request for data may have multiple different versions, with each version requesting different types of data. The system may be configured to translate a service request having a versioned format into a service request having a baseline format. The system may execute the service request in the baseline format to generate a service request response, containing the data requested. The system may also be configured to translate the service request response from a baseline response format back into the versioned data service response format of the original request.Type: GrantFiled: December 22, 2015Date of Patent: August 27, 2019Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.Inventor: Krishna Lingamneni
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Patent number: 10394637Abstract: A system receives a source and a metadata layer that describes the source. The source may comprise source records with fields containing source data, and the metadata layer may include metadata comprising at least one of a field data type, a field data length, a field description, or a record length. The processor may further validate the metadata layer against the source and write results to a log. The processor may further be configured for transforming the source records into transformed records for a load ready file. The processor may further balance a number of records in the source against a number of transformed records in the load ready file to generate a transformation failure rate.Type: GrantFiled: September 4, 2015Date of Patent: August 27, 2019Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.Inventors: Rahul Agarwal, Sachin Arya, Sastry Durvasula, Harish Naik, Satish Narayanan
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Patent number: 10395250Abstract: A system, method, and computer-readable medium for securing a mobile financial transaction are provided. A table matches each one of a plurality of transaction risk levels to a corresponding one of a plurality of required user trust scores, correspondingly. A financial transaction risk level associated with a financial transaction is computed. A user trust score associated with the user is computed based on user identification data associated with the user. The financial transaction risk level is matched to a corresponding one of the plurality of transaction risk levels stored in the table. The one of the plurality of required trust scores that corresponds to the corresponding one of the plurality of transaction risk levels stored in the table is identified. If the user trust score is greater than or equal to the identified one of the plurality of required trust scores, then the financial transaction is authorized.Type: GrantFiled: September 8, 2014Date of Patent: August 27, 2019Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.Inventor: Samuel A. Bailey, Jr.
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Publication number: 20190258366Abstract: A user may interact with a first application. A dynamic user interface consistency system may create a user interface blueprint file which stores explicit and inferred user preferences. The user may open a second application. The second application may refer to the user interface blueprint file to generate a user interface according to the user preferences.Type: ApplicationFiled: February 19, 2018Publication date: August 22, 2019Applicant: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.Inventors: ANANT ATHALE, SRINIVAS DASARI
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Publication number: 20190253412Abstract: A system may generate a seed one-time password (OTP). The system may also perform steps including transmitting the seed OTP to a user device, receiving a response OTP from the user device, and calculating an expected response OTP by applying a function to the seed OTP. The system may then compare the response OTP to the expected response OTP and send a result in response to comparing the response OTP to the expected response OTP.Type: ApplicationFiled: April 18, 2019Publication date: August 15, 2019Applicant: American Express Travel Related Services Company, Inc.Inventors: WAEL IBRAHIM, UPENDRA MARDIKAR
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Publication number: 20190251234Abstract: Systems for issuing authentication challenges based on fraud initiation requests are provided. The system may calculate a fraud risk level based on a fraud initiating request comprising identity-based data. In response to the fraud risk level indicating a risk of fraud, the system may generate an authentication challenge based on an authentication challenge type and an authentication challenge delivery channel. The system may transmit the authentication challenge and receive back an authentication challenge response. The system may verify the authentication challenge response and generate an authentication outcome based on the verification.Type: ApplicationFiled: February 14, 2018Publication date: August 15, 2019Applicant: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.Inventors: DAVID W. LIU, PRADEEP VALLANUR RAMESH, ROHIT CHATURVEDI
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Patent number: 10373188Abstract: A rewards management system is configured to facilitate the redemption of loyalty benefits at a financial institution and apply credits, payments, debits, and/or the like associated with the loyalty benefit to transactions that are characterized by a set of predetermined rules (e.g. an item purchased during a particular transaction, the merchant from whom the transaction originated, the vendor who manufactured the item). The system provides real-time management of the loyalty account so that the loyalty benefit can be used to offset the liability associated with a particular eligible transaction. The system may also be configured to allow a user to satisfy various obligations to the financial institution (e.g. a minimum payment associated with a statement from a transactions account). As such, the system allows the loyalty account provider or the financial institution to provide a customizable rewards program that allows loyalty benefits to be used for any type of transaction.Type: GrantFiled: August 4, 2010Date of Patent: August 6, 2019Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.Inventors: Trey Neemann, Lee H. Gowen, Pavan K. Pemmaraju, Claudia Asgeirsson, Yuval Efrati, Mary O'Connell
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Publication number: 20190236557Abstract: A method and a system are provided for preventing unauthorized access to financial accounts. A financial services system creates and stores a global external number corresponding to a funding account number that is associated with a financial account. A vendor system requests the corresponding global external number from the financial services system, which returns the corresponding global external number. The vendor system stores the global external number with customer identification information and/or transaction records. The vendor system requests payments for transactions by supplying the global external number stored in a transaction record to the financial services system. The financial services system authenticates the vendor system, and returns the corresponding funding account number. The vendor system generates a transaction settlement request using the funding account number.Type: ApplicationFiled: April 12, 2019Publication date: August 1, 2019Applicant: American Express Travel Related Services Company, Inc.Inventors: Richard Orth, Priscilla M. Morgan, Rafael T. Perez, Lee J. Peart
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Publication number: 20190236582Abstract: A system and method are disclosed herein leveraging financial networks standards with mobile device data and secure processing and storage environment knowledge to authenticate a device. For instance, a party to a transaction may utilize these elements of information, not traditionally associated with wireless transactions, to achieve a lower probability of fraud and/or a higher confidence associated with the transaction.Type: ApplicationFiled: April 12, 2019Publication date: August 1, 2019Applicant: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.Inventors: JOANNA COLEGATE, CHARLIE CRAVEN, CHRISTOPHER ADRIAN KONG, JONATHAN LUPTON, JAMES H. MARSDEN
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Patent number: 10360597Abstract: A contextual services delivery system may comprise a services repository containing services instructions and a contextual services delivery module. The contextual services delivery module may deliver different contextual services to a smartphone and/or a POS terminal in response to a context environment, in order to provide a user with a customized contextual services experience.Type: GrantFiled: June 27, 2014Date of Patent: July 23, 2019Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.Inventors: John Bruno, Sibish Neelikattil Basheerahammed, Premkumar Manivannan, Sathish Muthukrishnan, Nageshwara R. Chirravuri
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Patent number: 10360198Abstract: A system may read an input file having an input file size and including a first record and a second record. The first and second record may each have a record length. The system may parse the input file into a first split file and a second split file, with the first split file including the first record and the second split file including the second record. The system may distribute the first split file to a first node to generate a first output file and the second split file to a second node to generate a second output file. Any number of additional split files may be distributed to generate any number output files. The system may combine the output files to generate a converted data file.Type: GrantFiled: January 13, 2016Date of Patent: July 23, 2019Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.Inventors: Nitish Sharma, Shubham Arora, Balaji Balaraman, Sandeep Bose, Arindam Chatterjee, Sastry Durvasula, Priya Narayana, Manoj Kumar Rana
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Patent number: 10360128Abstract: A system and method for the dynamic scaling of concurrent processing threads are provided. The system may include a scheduler, a master controller, a thread controller, a process invoker, a reprocess validator, and a server cluster comprising various managed servers. The master controller may to generate processing thread messages during an initial processing run. Thereafter, the master controller may dynamically scale the processing thread messages based on process performance data and system performance data.Type: GrantFiled: January 23, 2017Date of Patent: July 23, 2019Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.Inventor: Krishna K. Lingamneni
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Patent number: 10360394Abstract: A system may register a use case with the use case including an application. An application identifier may be assigned to the application. The system may generate a transformation associated with the use case. The transformation may include logic to derive an output variable from a source variable. The system may also execute the transformation to derive output data for the output variable from source data of the source variable. The system may further lookup an access permission for the application using the application identifier in response to an access request.Type: GrantFiled: November 18, 2015Date of Patent: July 23, 2019Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.Inventors: Ravi Arasan, Carmen Patricia Argüello, Sandeep Bose, Kunal Chandrashekhar Joshi, Matthew Kent Meyer, Himanshu Prabhakar, Gurusamy Ramasamy, Jeremy D. Seideman, Roopesh R. Varier
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Patent number: 10360625Abstract: A system for securing a mobile financial transaction using an adaptive security policy is provided by presenting, via an external terminal, an input request associated with a vertex of the security policy. User input is received via the external terminal in response to the input request. A rule associated with the vertex is retrieved from a database. An edge is selected from a plurality of edges associated with the vertex according to the retrieved rule. A communication session of the external terminal is routed to a subsequent vertex via the selected edge.Type: GrantFiled: June 22, 2010Date of Patent: July 23, 2019Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.Inventor: Samuel A. Bailey, Jr.
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Patent number: 10360296Abstract: Systems and methods of improving the operation of a transaction network and transaction network devices are disclosed. An online purchase autofill plugin includes various modules and engines. The fields of online forms may be identified and the fields of online forms may be automatically filled. The user experience may be improved, and data security enhanced so that the transaction network more properly functions according to approved parameters, such as protecting the integrity of sensitive data.Type: GrantFiled: January 7, 2016Date of Patent: July 23, 2019Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.Inventor: Hans-Jurgen Greiner
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Patent number: 10360575Abstract: The spend capacity of a consumer typically increases as the number of consumers in the household increases, since the consumer can draw on the spending power of other consumers in the household. The size of wallet of the household is thus a better indicator of the consumer's spend capacity than an individual size of wallet. All consumers in a given household can be aggregated based on, for example, their address of record. Duplicate tradelines within each household are removed from consideration in a size of wallet estimate. A spend capacity is then estimated for each tradeline using calculations derived from a consumer behavior model. The spend capacities for all tradelines in the household are combined to determine a household size of wallet. Each consumer in the household is then tagged with the household size of wallet, rather than their individual size of wallet.Type: GrantFiled: August 3, 2017Date of Patent: July 23, 2019Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.Inventors: Jeffrey A. Chwast, Kathleen Haggerty, Jing Wang, Di W. Xu, Chao M. Yuan
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Patent number: 10360449Abstract: The systems may include dividing a digital map provided by a mapping system into a matrix having a plurality of cells; assigning a cell of the plurality of cells to encompass a geographic region of the digital map; calculating a number of sites of interest in the cell; creating a marker comprising a first count number representing the number of sites of interest in the cell; and sharing the marker with a browser for display on the digital map.Type: GrantFiled: December 22, 2016Date of Patent: July 23, 2019Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.Inventors: Shivakumar Chandrashekar, Raju Rathi, Yogesh Tayal, Kunal Upadhyay, Purushotham Vunnam