Patents Assigned to American Express Travel Related Service Company, Inc.
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Publication number: 20120066080Abstract: Instead of a PIN which is associated with an account and provides access to an account, a dynamically generated card identifier (dynamic CID) is used to verify that the consumer currently possesses the transaction card at the time of purchase and/or is the true card owner. At the time of purchase, a token generates a dynamic CID, which changes with each transaction. A consumer enters the dynamic CID into a pre-existing CID field in an electronic order form. The merchant then sends the dynamic CID to a card authorization system within an authorization request. The card authorization system issues a response to a merchant system via a pre-existing authorization message indicating that the transaction card and dynamic CID have been validated, thereby adjusting the fraud risk associated with the transaction.Type: ApplicationFiled: November 18, 2011Publication date: March 15, 2012Applicant: American Express Travel Related Services Company, Inc.Inventor: Glade Raymond Erikson
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Publication number: 20120066108Abstract: Commercial size of spending wallet (“SoSW”) is the total business spend of a business including cash but excluding bartered items. Commercial share of wallet (“SoW”) is the portion of the spending wallet that is captured by a particular financial company. Commercial SoW is a modeling approach that utilizes various data sources to provide outputs that describe a company's spend capacity. These outputs can be appended to data profiles of customers and prospects and can be utilized to support decisions involving prospecting, new account evaluation, and customer management across the lifecycle. Company financial statements are utilized to identify and calculate total business spend of a company that could be transacted using a commercial credit card. A spend-like regression model may then be developed to estimate annual commercial SoSW value for customers and prospects within a credit network.Type: ApplicationFiled: November 22, 2011Publication date: March 15, 2012Applicant: American Express Travel Related Services Company Inc.Inventors: Kathleen Haggerty, Charles Christopher Lyon, Robert E. Phelan, Jon Kevin Ruterman, Geraldine A. Turner, Chao M. Yuan, Arnab Biswas
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Patent number: 8131614Abstract: Commercial size of spending wallet (“CSoSW”) is the total business spend of a business including cash but excluding bartered items. Commercial share of wallet (“CSoW”) is the portion of the spending wallet that is captured by a particular financial company. A modeling approach utilizes various data sources to provide outputs that describe a company's spend capacity. Marketing companies that sell lists compile those lists by searching one or more databases for names and/or businesses that match certain criteria. Those marketing companies can use the CSoW/CSoSW modeling approach to show predicted spend and/or revenues for each company on a list. This makes the list more valuable to list buyers.Type: GrantFiled: August 2, 2006Date of Patent: March 6, 2012Assignee: American Express Travel Related Services Company, Inc.Inventors: Kathleen Haggerty, Charles Christopher Lyon, Benedict O. Okoh, Robert E. Phelan, Jon Kevin Ruterman, Geraldine A. Turner, Chao M. Yuan, Arnab Biswas
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Publication number: 20120054090Abstract: Share of Wallet (“SOW”) is a modeling approach that utilizes various data sources to provide outputs that describe a consumers spending capability, tradeline history including balance transfers, and balance information. These outputs can be appended to data profiles of customers and prospects and can be utilized to support decisions involving prospecting, new applicant evaluation, and customer management across the lifecycle. The outputs can be used as attributes to consider in developing a credit bureau scorecard.Type: ApplicationFiled: November 1, 2011Publication date: March 1, 2012Applicant: American Express Travel Related Services Company, Inc.Inventors: Kathleen Haggerty, Chao M. Yuan, Benedict O. Okoh, Peter L. Williamson
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Publication number: 20120053967Abstract: A travel management system is configured to facilitate the resolution of issues related to transaction posted to a transaction account. The travel management system provides a communication portal that allows a transaction account owner to communicate efficiently with a transaction account provider and a travel service provider or other merchant to quickly resolve issue related to particular transactions. The system allows payment deadlines for transactions with associated issues to be suspended while the issues are resolved. Moreover, the system allows user and transaction account providers to evaluate the issue resolution performance of travel service providers and other merchants.Type: ApplicationFiled: September 1, 2010Publication date: March 1, 2012Applicant: American Express Travel Related Services Company, Inc.Inventors: John R. Roberts, Karen M. Denardo, Edward T. Orrell
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Publication number: 20120054101Abstract: A system and method for fraud prevention is provided. Specifically, an application program interface may be used in concert with an authorization request to process a transaction, to utilize fraud prevention tools. A system, method and/or computer program product for transmitting an authorization request to a financial institution and transmitting a request to utilize a fraud mitigation tool is disclosed. Additionally, a system, method and/or computer program product for providing value added services in the flow of data between a merchant and a financial institution is disclosed.Type: ApplicationFiled: September 1, 2010Publication date: March 1, 2012Applicant: American Express Travel Related Services Company, Inc.Inventors: Chanderpreet Singh Duggal, Kristin Hoyne Gomes, Charles L. Kimes
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Publication number: 20120054000Abstract: A system and method for managing a rewards program is disclosed. A reward redemption request is provided in exchange of reward points accrued by a customer. Based on the redeemed reward points, the customer is provided a redeemed reward. The redeemed reward is compared with redemption criteria. The redemption criteria may be based on the amount of redeemed reward points and/or the redeemed reward. In response to meeting the redemption criteria, the reward redemption may qualify for a rewards program bonus.Type: ApplicationFiled: September 1, 2010Publication date: March 1, 2012Applicant: American Express Travel Related Services Company, Inc.Inventors: Mary Beth Boppert, Victor Colombo, Christine C. Etheredge, E Bai Koo, Silvia Mansur de Oliveira, Denee C. Perry
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Patent number: 8126449Abstract: Enabling remote customer service and maintenance using a visual identifier is disclosed. In response to a user enrolling in a service capability associated with a mobile device, the process utilizes a visual identifier to associate the service capability with the customer account, the service and the mobile device. The system allocates a visual identifier for each service capability and enables customer service agents to identify the service capability and mobile device, verify the user and retrieve information for the service interaction.Type: GrantFiled: November 13, 2008Date of Patent: February 28, 2012Assignee: American Express Travel Related Services Company, Inc.Inventors: Blayn W Beenau, William J Gray, Jeffrey D Langus, David P Whittington
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Publication number: 20120046979Abstract: Commercial size of spending wallet (“CSoSW”) is the total business spend of a business including cash but excluding bartered items. Commercial share of wallet (“CSoW”) is the portion of the spending wallet that is captured by a particular financial company. A modeling approach utilizes various data sources to provide outputs that describe a company's spend capacity. Research analysts can use CSoW/CSoSW to provide a comprehensive and robust indication of the business prospects of a rated company.Type: ApplicationFiled: October 14, 2011Publication date: February 23, 2012Applicant: American Express Travel Related Services Company Inc.Inventors: Siddhartha Chatterji, Kathleen Haggerty, Charles Christopher Lyon, Benedict O. Okoh, Robert E. Phelan, Jon Kevin Ruterman, Geraldine A. Turner, Chao M. Yuan, Arnab Biswas
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Patent number: 8121918Abstract: Commercial size of spending wallet (“CSoSW”) is the total business spend of a business including cash but excluding bartered items. Commercial share of wallet (“CSoW”) is the portion of the spending wallet that is captured by a particular financial company. A modeling approach utilizes various data sources to provide outputs that describe a company's spend capacity. Government agencies, procurement departments, and others that patronize small businesses can use CSoW/CSoSW to determine businesses that should be awarded contracts and businesses that should be denied. CSoW/CSoSW may also be used to manage approved vendor lists.Type: GrantFiled: April 15, 2008Date of Patent: February 21, 2012Assignee: American Express Travel Related Services Company, Inc.Inventors: Kathleen Haggerty, Charles Christopher Lyon, Benedict O. Okoh, Robert E. Phelan, Jon Kevin Ruterman, Geraldine A. Turner, Chao M. Yuan, Arnab Biswas
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Patent number: 8121941Abstract: A system and method for facilitating automatic reconciliation of transaction card transactions is disclosed, wherein a user may request single-use account codes via the Internet. The system comprises various hardware and software systems to enable a card member, program administrator, or any other designated third-party to request one or more single-use account codes. The requestor may further assign a descriptor for each of the one or more account codes. After receiving a requested account code, the requester may communicate the account code to a merchant to facilitate a purchase transaction. The system retrieves a list of transactions from the card issuer at regular intervals, matches the account codes in the list to an account code and associated descriptor, and records the reconciled transaction within a database.Type: GrantFiled: December 14, 2006Date of Patent: February 21, 2012Assignee: American Express Travel Related Services Company, Inc.Inventors: Bradley Owen Matthews, Fred Bishop
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Patent number: 8121940Abstract: The present disclosure generally relates to financial data processing, and in particular it relates to lender credit scoring, lender profiling, lender behavior analysis and modeling. More specifically, it relates to rating lenders based on data derived from their respective consumers. Also, the present disclosure relates to rating consumer lenders based on the predicted spend capacity of their consumers.Type: GrantFiled: July 18, 2011Date of Patent: February 21, 2012Assignee: American Express Travel Related Services Company, Inc.Inventors: Kathleen Haggerty, Aashish Prakash, Prasanta Sahu, Di Xu, Chao Yuan
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Publication number: 20120041813Abstract: A system for implementing a loyalty program on a network-wide level is disclosed. The system associates UPC and SKU data on a network level to reward consumers and/or to analyze the data for a variety of business purposes, such as market segmentation analyses and/or analyses relating to consumer spending behaviors or patterns for example. The association of UPC and SKU data by the system facilitates implementation of an incentive or loyalty program by providing a universal rewards currency. This universal rewards currency may be “spent” by participants who have earned rewards and accepted by the other participants in the multi-tiered network created by the system. The network may comprise any number of participants, including consumers, retailers (and any of their employees), manufacturers, third-party providers, and the like.Type: ApplicationFiled: October 13, 2011Publication date: February 16, 2012Applicant: American Express Travel Related Services Company, Inc.Inventors: Theodore S. Voltmer, Fauziah B. Ariff
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Patent number: 8117116Abstract: A system, method, and computer program product are used to make recurring loan payments (e.g., mortgage payments) through a transaction card account. Information is received at a transaction account system from a loan company system corresponding to an application received at the loan company system from a requester for a loan involving automatic debits to a transaction card account. A determination is made as to whether the requestor is eligible for the loan to be associated with a transaction card account. If not, the customer receives a communication of rejection. If eligible, a determination is made whether the transaction account system has stored therein a transaction card account of the requestor. If no, a transaction card account is opened for the requester and associated with the loan. If yes, the loan payment is associated with the transaction card account bill. Periodic debits to the transaction card account are automatically made that correspond to a recurring loan payment amount for the loan.Type: GrantFiled: December 21, 2006Date of Patent: February 14, 2012Assignee: American Express Travel Related Services Company, Inc.Inventors: Ruth L. Aloni, Rebecca R. Deen, Richard A. Exelbert, Elizabeth Langwith, Tamara F. Odinec, Joanne R. Pate, Sheraz Shere, Natalie M. Sunderland, Ian Woolley
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Patent number: 8117129Abstract: Methods, systems and computer program products are provided for enabling access to mass transit systems using a financial transaction instrument including reading an identifier including financial payment information from the financial transaction instrument and determining whether the identifier is stored in a database. Access to a holder of the financial transaction instrument is provided based on the determining.Type: GrantFiled: November 19, 2008Date of Patent: February 14, 2012Assignee: American Express Travel Related Services Company, Inc.Inventors: Peter D. Saunders, Lesley Leggatt, I-Hsin Chuang, John J. Oh
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Publication number: 20120035998Abstract: The present invention involves spending loyalty points over a computerized network to facilitate a transaction. With this system, a loyalty program participant is able to use an existing transaction card to purchase an item over a computerized network, while at the same time offsetting the cost of that transaction by converting loyalty points to a currency value credit and having the credit applied to the participant's financial transaction account. Currency credit from converted loyalty points may also be applied to stored value cards, online digital wallet accounts and the like. Further, currency credit may also be applied to other accounts to effect a gift or donation.Type: ApplicationFiled: September 23, 2011Publication date: February 9, 2012Applicant: American Express Travel Related Services Company, Inc.Inventors: Emily Chien, Trish Sanchez, Daniela Saunders, Jill Wiseman, C.R. Balagopal, Al Kinderknecht, Jon W. Parson, Ray Preston
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Publication number: 20120036040Abstract: A solution is provided for a method for a user to shop online in a three dimensional (3D) virtual reality (VR) setting by receiving a request at a shopping server to view a shopping location, having at least one store, and displaying the shopping location to the user's computer in a 3D interactive simulation view via a web browser to emulate a real-life shopping experience for the user. The server then obtains a request to enter into one of the stores and displays the store website to the user in the same web browser. The store website has one or more enhanced VR features. The server then receives a request to view at least one product and the product is presented in a 3D interactive simulation view to emulate a real-life viewing of the product.Type: ApplicationFiled: October 13, 2011Publication date: February 9, 2012Applicant: American Express Travel Related Services Company, Inc.Inventors: Elliott Glazer, Carol Lee Hobson, Elizabeth Sandra Deming, Coby Royer, Jeffrey Scott Fehlhaber
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Publication number: 20120036426Abstract: The content management application is an intranet application which provides a process for implementing changes to an internet website of a company by providing the company the ability to define and enforce a common style of page layout. The application can be accessed via a desktop browser and multiple users may access the application for multiple reasons at the same time. The application also dynamically generates new page designs and new component design with various people assigned to groups or teams enabling the continuous creation and processing of content. Once the content is created and reviewed, it is then launched onto the company's internet site for viewing by the internet users accessing the company's web page.Type: ApplicationFiled: October 13, 2011Publication date: February 9, 2012Applicant: American Express Travel Related Services Company, Inc.Inventors: Andrea Bimson, Jin Chyung, Meena Gopakumar, Lorraine Miranda, Biswajit Sarkar, Shashikant Rao, Kaustubh Kunte
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Publication number: 20120035980Abstract: Commercial size of spending wallet (“CSoSW”) is the total business spend of a business including cash but excluding bartered items. Commercial share of wallet (“CSoW”) is the portion of the spending wallet that is captured by a particular financial company. A modeling approach utilizes various data sources to provide outputs that describe a company's spend capacity. Marketing companies that sell lists compile those lists by searching one or more databases for names and/or businesses that match certain criteria. Those marketing companies can use the CSoW/CSoSW modeling approach to show predicted spend and/or revenues for each company on a list. This makes the list more valuable to list buyers.Type: ApplicationFiled: October 14, 2011Publication date: February 9, 2012Applicant: American Express Travel Related Services Company Inc.Inventors: Kathleen Haggerty, Charles Christopher Lyon, Benedict O. Okoh, Robert E. Phelan, Jon Kevin Ruterman, Geraldine A. Turner, Chao M. Yuan, Arnab Biswas
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Patent number: 8112536Abstract: The present invention facilitates the dynamic provisioning of computing and data assets in a commodity computing environment. The invention provides a system and method for dynamically provisioning and de-provisioning computing resources based on multi-dimensional decision criteria. By employing specialized computing components configured to assess an asset and requestor of an asset, a provisioning engine is able to transform the input from the computing components into a specific configuration of computing resource provisioning and security controls. According to the rules and policies applying to a security domain, the provisioning engine may dynamically allocate computing resources in a manner that is both safe and efficient for the asset.Type: GrantFiled: September 24, 2010Date of Patent: February 7, 2012Assignee: American Express Travel Related Services Company, Inc.Inventors: Mark Merkow, James F. Petrone