Abstract: Systems and methods for extrapolating GPS coordinates beyond line of sight are disclosed. A coordinate extrapolation system (CES) can include a memory, a processor, and a GPS receiver. The CES can receive GPS signals and determine GPS coordinates corresponding to a location. If GPS signals are unavailable, the CES models the surface of the earth and extrapolates the GPS coordinates corresponding to the location at which GPS signals are unavailable. Methods for extrapolating the GPS coordinates and calibrating the CES are also disclosed.

Abstract: Systems and methods to measure network usage are provided. A particular method includes collecting first usage data from a first network device of a network at a network usage tracking system. The first network device determines the first usage data based on an inband measurement of data passing through the first network device. The method includes collecting second usage data from a second network device of the network at the network usage tracking system. The first network device and the second network device are different network devices. The method includes matching the first usage data and the second usage data to user accounts. The network usage data is determined based on the first usage data, the second usage data, and the user accounts.

Abstract: In embodiments of the disclosed technology, indexes, such as inverted indexes, are updated only as necessary to guarantee answer precision within predefined thresholds which are determined with little cost in comparison to the updates of the indexes themselves. With the present technology, a batch of daily updates can be processed in a matter of minutes, rather than a few hours for rebuilding an index, and a query may be answered with assurances that the results are accurate or within a threshold of accuracy.

Abstract: Included herein are systems and methods for associating information related to a first communication and information related to a second communication. At least one embodiment of a method includes receiving a first communication, the first communication being associated with a first communications protocol; and associating the received first communication with a communication thread. Additionally embodiments of the method include receiving a second communication, the second communication associated with a second communications protocol, wherein the first communications protocol is different than the second communications protocol; and associating the second communication with the communication thread. Other methods and devices are also provided.

Abstract: The preferred embodiments of the present invention can include sampling packets transmitted over a network based on the content of the packets. If a packet is sampled, the sampling unit can add one or more fields to the sampled packet that can include a field for a number of bytes contained in the packet, a packet count, a flow count, a sampling type, and the like. The sampled packets can be analyzed to discern desired information from the packets. The additional fields that are added to the sampled packets can be used during the analysis.

Abstract: A knowledge management system and method is described. The knowledge management system and method comprises the steps of receiving a user search term from a user, searching an index for at least one identifier of an expert based upon the user search term, ranking the at least one identifier by an activity factor and a reputation factor, compiling a search result based on the ranking and transmitting the search result to the user.

Abstract: A monitoring tool for use with one or more automatic call distributors (ACD) which automatically and continuously polls or queries the ACDs to monitor not only alarm conditions but other conditions, such as agent staffing levels, call answering time, call routing and traffic conditions. Such continuous and automatic monitoring and querying of the ACD in accordance with the present invention is thus able to improve the overall efficiency of such ACDs by improving the service response time of such ACDs. In accordance with one aspect of the invention, the status records of the ACDs maybe directed to a website, for example, on an enterprise Intranet website to enable any of the company representatives with access rights to access the performance of the ACD network from any location. Other data, such as the trunk inventory record keeping system (TIRKS) may also be displayed on the website to facilitate troubleshooting of alarm conditions.

Abstract: A system for analyzing multiple network system designs includes a database and a processor. The database stores a multiple components in association with data indicating a type of component, a component provider and at least one component characteristic. The processor receives a first design that includes a first component of the multiple components, identifies the first component, and accesses the database to select a second component comparable to the first component based on at least one of the component type and the component provider of the second component, and a specific characteristic of the second component corresponding to a specific characteristic of the first component. The processor indicates at least one difference between the first component and the second component.

Abstract: A system including a digital radio broadcast station, a receiver, and a network. The digital radio broadcast station includes a transmitter and a server. The receiver is in communication with the digital radio broadcast transmitter and also includes a user interface for receiving user input commands comprising a request for information from the digital radio broadcast station. The receiver is configured to establish a two-way communication path between the receiver and the digital radio broadcast transmitter. The network is in communication with the server and the receiver for exchanging information therebetween. The request for information is provided to the server via the network and the server is configured to receive the request and transmit a response message to the receiver in accordance with the request.

Abstract: An observer device is provided with access to a communication, session between participant devices. A request for initiating a communication session between a host participant device and at least one other participant device is received. The communication session between the host participant device and the at least one other participant device is established, and a connection between the host participant device and the observer device is also established. The observer device is provided with access to the communication session between the host participant device and the other participant device via the connection between the host participant device and the observer device. Awareness of the other participant device of the observer device's access to the communication session depends on access rules controlling access of the observer device to the communication session.

Abstract: Disclosed herein are systems, computer-implemented methods, and computer-readable storage media for recognizing speech by adapting automatic speech recognition pronunciation by acoustic model restructuring. The method identifies an acoustic model and a matching pronouncing dictionary trained on typical native speech in a target dialect. The method collects speech from a new speaker resulting in collected speech and transcribes the collected speech to generate a lattice of plausible phonemes. Then the method creates a custom speech model for representing each phoneme used in the pronouncing dictionary by a weighted sum of acoustic models for all the plausible phonemes, wherein the pronouncing dictionary does not change, but the model of the acoustic space for each phoneme in the dictionary becomes a weighted sum of the acoustic models of phonemes of the typical native speech. Finally the method includes recognizing via a processor additional speech from the target speaker using the custom speech model.

Abstract: Disclosed herein are systems, computer-implemented methods, and tangible computer-readable storage media for speaker recognition personalization. The method recognizes speech received from a speaker interacting with a speech interface using a set of allocated resources, the set of allocated resources including bandwidth, processor time, memory, and storage. The method records metrics associated with the recognized speech, and after recording the metrics, modifies at least one of the allocated resources in the set of allocated resources commensurate with the recorded metrics. The method recognizes additional speech from the speaker using the modified set of allocated resources. Metrics can include a speech recognition confidence score, processing speed, dialog behavior, requests for repeats, negative responses to confirmations, and task completions.

Abstract: Systems and methods for recording of channels are provided. In a particular method, a first window of the plurality of windows is designated to display a first program of a first channel and a second window of the plurality of windows is designated to display a second program of a second channel. The first channel and the second channel are each included in a set of channels. The method also includes automatically recording the first program associated with the first channel while the first program is in progress and automatically recording the second program associated with the second channel while the second program is in progress. The method further includes sending a start of program option to a display device. In response to a selection of the start of program option, a recorded displayed program in progress is automatically replayed from a beginning of the displayed program at the display device.

Abstract: Devices and methods are disclosed for establishing device interaction among electronic devices of a device environment and a notification device interfaced with the user. Notification devices allow the user to communicate directly with the device environment, such as by entering information in a mobile phone that has a wireless connection to the environment. A device of the environment has a first transmitter and receiver for communicating with other devices, such as a notification device within the environment. In the instance where a notification device is located remotely, the device of the environment may also include a second transmitter and receiver for communicating with the remotely located notification device through a remote communications transport. A memory stores interaction rules and translation rules, and a processor implements the interaction rules and translation rules to establish interaction with the notification device.

Abstract: A network-based voice activated auto-attendant service is disclosed. In a particular embodiment, a data processor is provided that can construct an enterprise voice directory by executing instructions to encrypt eXtended Markup Language (XML)-based files using an encryption key issued by a voice activated auto-attendant service provider network to form encrypted XML-based files. The instructions are further to store the encrypted XML-based files in a manner that is accessible to the voice activated auto-attendant service provider network, and to create the enterprise voice directory based on the encrypted XML-based files. The enterprise voice directory is configured to provide run-time access to the voice activated auto-attendant service provider network.

Abstract: The present disclosure is directed to a system and method of selecting a virtual private network access server. In a particular embodiment, the method includes receiving a request from a client device to access a network resource via a virtual private network (VPN). The method also includes sending operational data related to each of a plurality of VPN access servers to the client device. The method also includes receiving a selection of one of the plurality of VPN access servers from the client device and communicatively connecting the client device with the selected one of the VPN access servers.

Abstract: A storage medium for a cellular telephone is disclosed. An apparatus that incorporates teachings of the present disclosure may include, for example, a cellular telephone having a housing assembly, and a Modular Hard Disk Drive (MHDD) storage medium that couples to the housing assembly as an integral portable accessory unit. The housing assembly can have a wireless transceiver that exchanges messages with at least one among a plurality of cellular base stations, and a controller that manages operations of the wireless transceiver and the MHDD storage medium. Additional embodiments are disclosed.

Abstract: A method and apparatus enabling the measurement of one way delay in each of the two directions of transmission from a single location are disclosed. The method measures a first roundtrip delay at a first location between a first endpoint and a second endpoint over a first communication network, and measures a second roundtrip delay between a third endpoint and a fourth endpoint over a second communication network with symmetric delay characteristics. The method performs synchronous recordings of a test signal that is sent simultaneously from the second endpoint to the first endpoint and from the fourth endpoint to the third endpoint, to measure an arrival time (t1) of the test signal over the first communication network, and, an arrival time (t2) of the test signal over the second communication network t2, where the arrival times (t1) and (t2) are used to calculate an one way transmission delay in the first communication network.

Abstract: Mobile communications devices include sensors for monitoring for environmental hazards that an individual carrying the mobile communications device may encounter when moving from place to place. Examples of such environmental hazards are smoke, poisonous gases including carbon monoxide, and the like. Upon detecting an environmental hazard, the mobile communications device of the individual may take some action. The mobile communications device may generate a local alert to call the attention of the individual to the environmental hazard. The mobile communications device may originate an outbound emergency communication to inform other parties such as emergency personnel that the environmental hazard exists.

Abstract: A system and method are presented in which a plurality of transport protocol objects (TPOs) are instantiated at an IM user agent. In one embodiment, each of the plurality of TPOs is adapted to provide a translation between a first IM protocol and a different IM protocol.