Patents Assigned to Branch Banking and Trust Company
  • Patent number: 8442854
    Abstract: The present disclosure describes novel systems and methods that can be utilized to evaluate and/or direct an interaction with a consumer database and/or evaluate a consumer database, where the consumer database contains information about consumers and particular products and/or services held or used by the consumers. The interactions may be, for example, determining a strategy for sales, marketing, cross-selling, and/or retaining one or more of the consumers. The evaluations may include, for example, hierarchically ranking the consumers and/or determining a clustering of the consumers.
    Type: Grant
    Filed: December 6, 2012
    Date of Patent: May 14, 2013
    Assignee: Branch Banking and Trust Company
    Inventors: Robert Russell Lawton, Guenther Kurt Hartfeil
  • Publication number: 20130117048
    Abstract: The present disclosure describes novel systems and methods for a customer to receive information and/or purchase a product or service while interacting with multiple vendors through a single contact/agency. The customer is able to communicate with the agency through a variety of communication modes. The agency adapts the customer's input as necessary to meet the requirements of the vendors and the agency returns information to the customer so that the customer can conveniently interact with the multiple vendors. The systems and methods allow for the customer to stop and restart the process at various points using any of the communication modes. The agency has the ability to present the customer with prospecting, sales, service, upgrades, cross-sells, and other pre- and post-purchase services at the single point-of-contact agency.
    Type: Application
    Filed: November 9, 2012
    Publication date: May 9, 2013
    Applicant: Branch Banking & Trust Company
    Inventor: Branch Banking & Trust Company
  • Publication number: 20130060607
    Abstract: The present disclosure describes novel systems and methods that can be utilized to evaluate and/or direct an interaction with a consumer database and/or evaluate a consumer database, where the consumer database contains information about consumers and particular products and/or services held or used by the consumers. The interactions may be, for example, determining a strategy for sales, marketing, cross-selling, and/or retaining one or more of the consumers. The evaluations may include, for example, hierarchically ranking the consumers and/or determining a clustering of the consumers.
    Type: Application
    Filed: November 6, 2012
    Publication date: March 7, 2013
    Applicant: BRANCH BANKING & TRUST COMPANY
    Inventor: Branch Banking & Trust Company
  • Patent number: 8306850
    Abstract: The present disclosure describes novel systems and methods that can be utilized to evaluate and/or direct an interaction with a consumer database and/or evaluate a consumer database, where the consumer database contains information about consumers and particular products and/or services held or used by the consumers. The interactions may be, for example, determining a strategy for sales, marketing, cross-selling, and/or retaining one or more of the consumers. The evaluations may include, for example, hierarchically ranking the consumers and/or determining a clustering of the consumers.
    Type: Grant
    Filed: July 21, 2011
    Date of Patent: November 6, 2012
    Assignee: Branch Banking & Trust Company
    Inventors: Robert Russell Lawton, Guenther Kurt Hartfeil
  • Publication number: 20120053972
    Abstract: The present disclosure describes novel systems and methods that can be utilized to evaluate and/or direct an interaction with a consumer database and/or evaluate a consumer database, where the consumer database contains information about consumers and particular products and/or services held or used by the consumers. The interactions may be, for example, determining a strategy for sales, marketing, cross-selling, and/or retaining one or more of the consumers. The evaluations may include, for example, hierarchically ranking the consumers and/or determining a clustering of the consumers.
    Type: Application
    Filed: July 21, 2011
    Publication date: March 1, 2012
    Applicant: Branch Banking & Trust Company
    Inventors: Robert Russell Lawton, Guenther Kurt Hartfeil
  • Publication number: 20120022917
    Abstract: The present disclosure describes novel systems and methods that can be utilized to evaluate and/or direct an interaction with a consumer database and/or evaluate a consumer database, where the consumer database contains information about consumers and particular products and/or services held or used by the consumers. The interactions may be, for example, determining a strategy for sales, marketing, cross-selling, and/or retaining one or more of the consumers. The evaluations may include, for example, hierarchically ranking the consumers and/or determining a clustering of the consumers.
    Type: Application
    Filed: July 21, 2011
    Publication date: January 26, 2012
    Applicant: Branch Banking & Trust Company
    Inventors: Robert Russell Lawton, Guenther Kurt Hartfeil
  • Patent number: 8073755
    Abstract: The present disclosure describes novel methods that can be utilized to choose, set up, open, and/or manage an online account at a financial institution. The present disclosure addresses prior art problems of online account opening by describing methods for automating key aspects of the account opening process for customers such as tailoring the presentation of information to the online customer based at least in part on the customer's input, performing suitability checks for the customer based on online products chosen by the customer, presenting cross-sell products to the customer based on information known by the financial institution or currently received from the customer, and allowing a pending customer to complete the online application procedure in the absence of a confirmed identification of the online customer.
    Type: Grant
    Filed: November 13, 2009
    Date of Patent: December 6, 2011
    Assignee: Branch Banking & Trust Company
    Inventors: Teresa Rose, Patricia Kinney, Barbara Whorf, Paal Kaperdal, Douglas Joel Zickafoose
  • Patent number: 7690379
    Abstract: A pressure indicator for positive pressure protection masks, including powered air purifying respirators (PAPRs) that monitors and determines relative air pressure between the internal space of a protection mask and the ambient environment to alert users of negative or threshold level air pressure, and in turn, to ensure safe operation of the protection masks. The pressure indicator, which is incorporated in the mask, alerts users when the air pressure in the mask reaches a critical level by transmitting optical signals, auditory signals, vibrational signals or a combination thereof that are detectable by the user. The optical signals are projected into the user's line of vision either directly or through a head-up display. The pressure indicator may cause the signal to indicate a safe and danger mode, or may cause the signal to indicate only during a danger mode.
    Type: Grant
    Filed: June 1, 2004
    Date of Patent: April 6, 2010
    Assignee: Branch, Banking and Trust Company
    Inventor: Otto Gossweiler
  • Publication number: 20100076889
    Abstract: A system and method for a retail customer interfacing with a financial institution through a computer network is presented. The method includes an early warning evaluation of the customer and/or entities associated with the customer to identify fraudster/abusers and prevent them from opening online accounts at the financial institution.
    Type: Application
    Filed: September 16, 2009
    Publication date: March 25, 2010
    Applicant: Branch, Banking and Trust Company
    Inventors: Teresa Rose, Patricia Kinney, Barbara Whorf, Paal Kaperdal, Douglas Joel Zickafoose
  • Publication number: 20100070407
    Abstract: A method for interfacing with a financial institution using a computer interface is disclosed for on-line or E-Lending. The method includes an early warning evaluation of the customer and/or entities associated with the customer to identify fraudster/abusers and prevent them from opening online accounts at the financial institution.
    Type: Application
    Filed: September 16, 2009
    Publication date: March 18, 2010
    Applicant: Branch Banking and Trust Company
    Inventors: Teresa Rose, Patricia Kinney, Douglas Joe Zickafoose, Brian Newlin, Jennifer Weaver, Steven Picard
  • Publication number: 20100057599
    Abstract: A method for a business customer interfacing with a financial institution through a computer network is presented. The method includes an early warning evaluation of the customer and/or entities associated with the customer to identify fraudster/abusers and prevent them from opening online accounts at the financial institution.
    Type: Application
    Filed: October 21, 2009
    Publication date: March 4, 2010
    Applicant: Branch Banking & Trust Company
    Inventors: Lori Hall, Alicia Silla, Teresa Rose
  • Publication number: 20100042533
    Abstract: A system and method for a business customer interfacing with a financial institution through a computer network is presented. The method includes a determination of whether the customer is an on-line client of the financial institution, a verification of customer-provided information with a pre-existing client identification profile for the customer, a determination of whether the customer is a sole proprietorship, a determination of the customer's credit score using a set of predetermined criteria, and presenting a set of account options based at least in part on the verification of the customer-provided information and the customer's credit score. Additional customer-provided information may be received and verified and used to enroll the client in one or more programs offered by the financial institution at a predefined level based at least on one or more predetermined factors.
    Type: Application
    Filed: August 12, 2009
    Publication date: February 18, 2010
    Applicant: Branch Banking & Trust Company
    Inventors: Teresa Rose, Lori Hall, Douglas Joel Zickafoose
  • Publication number: 20100042542
    Abstract: A system and method for a retail customer interfacing with a financial institution through a computer network is presented. The method includes a verification of customer-provided information with a pre-existing client identification profile for the customer, a determination of the customer's credit score using a set of predetermined criteria, and presenting a set of account options based at least in part on the verification of the customer-provided information and the customer's credit score. Additional customer-provided information may be received and verified and used to enroll the customer in one or more programs offered by the financial institution at a predefined level based at least on one or more predetermined factors.
    Type: Application
    Filed: August 12, 2009
    Publication date: February 18, 2010
    Applicant: Branch, Banking and Trust Company
    Inventors: Teresa Rose, Patricia Kinney, Barbara Whorf, Paal Kaperdal, Douglas Joel Zickafoose
  • Patent number: 7624543
    Abstract: A portable decontamination system includes a preassembled shelter, convertible between a stowed configuration and a deployed configuration, and a fluid delivery system integral with the shelter. In the stowed configuration the shelter encloses a negligible volume. In the deployed configuration the shelter comprises a plurality of side walls, a plurality of end walls, and a roof. The walls and the roof define a central space. The fluid delivery system is configured to convey decontamination fluid into the shelter and to distribute decontamination fluid throughout at least a portion of the central space.
    Type: Grant
    Filed: September 29, 2006
    Date of Patent: December 1, 2009
    Assignee: Branch Banking and Trust Company
    Inventors: Chad Sample, Richard A. Esser
  • Patent number: 7620580
    Abstract: A system and method that can be utilized to choose, set up, open, and/or manage an online account at a financial institution. The system and method allows for the automating of key aspects of an account opening process for customers such as tailoring the presentation of information to the online customer based at least in part on the customer's input, performing suitability checks for the customer based on online products chosen by the customer, presenting cross-sell products to the customer based on information known by the financial institution or currently received from the customer, and allowing a pending customer to complete the online application procedure in the absence of a confirmed identification of the online customer.
    Type: Grant
    Filed: July 31, 2008
    Date of Patent: November 17, 2009
    Assignee: Branch Banking & Trust Company
    Inventors: Teresa Rose, Patricia Kinney, Barbara Whorf, Paal Kaperdal, Douglas Joel Zickafoose