Patents Assigned to C/HCA, INC.
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Patent number: 11908573Abstract: Techniques are disclosed for coordinating service for a user assigned to a service unit of a service facility. The techniques include receiving user data associated with the user, or resource status data associated with a status of a resource. The techniques further include determining a classification of the user based on the user data, the classification corresponding to a condition or service status of the user. The user may then be assigned to a user group based on the classification of the user. The user group may be associated with a recommendation for treating the user. The resource may also be assigned to a resource group based on the resource status data. The techniques further include generating a visual representation of at least a portion of the service unit based on the assigned user group or assigned resource group, and providing the visual representation to a user device for presentation.Type: GrantFiled: February 18, 2021Date of Patent: February 20, 2024Assignee: C/HCA, Inc.Inventors: Tyler Forehand, Edmund Jackson, Nathan Watkins, J R Allen
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Patent number: 11901080Abstract: Techniques are disclosed for determining a risk assessment corresponding to a level of risk that a user of a service organization has or will develop a condition. The techniques include receiving user data associated with a user record of a user. The techniques further include inputting the user data into a trained prediction model of a user condition prediction system. The user data may include a plurality of data points, weighted relative to each other, that respectively correspond to one of a plurality of categories. The techniques further include determining, by the trained prediction model, a risk assessment of a user condition based on the user data. The risk assessment may then be provided to a user device of a user service agent for use coordinating user service.Type: GrantFiled: December 29, 2020Date of Patent: February 13, 2024Assignee: C/HCA, INC.Inventors: Eric Matt, Andrew Carnes, Jeffrey Cuthbert
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Patent number: 11736412Abstract: Systems, methods, and machine-readable media to orchestrate process-performing resources and process protocols particularized to individual resources and loads are provided. Data changes in the data streams may be detected and identified. Data items from the data streams may be aggregated. Protocols that include parameter constraints according to specifications of process performance and/or operation performance may be identified. Operation-performing resources may be modeled with metrics being a function of protocols and consolidated data portions. A composite may be created that specifies a configuration a subsystem. The composite may be transmitted, and allocation of operation-performing resources to perform the defined process in accordance with the selected protocols may be controlled.Type: GrantFiled: November 8, 2021Date of Patent: August 22, 2023Assignee: C/HCA, INC.Inventors: William Dan Roberts, Jane Englebright, Jonathan Perlin, Mitchel Davis, Jody Miller, Leslie Werhane, Whitney Staub-Juergens, Tabatha Cooper, Stephanie Fulbright, Willie Ford, Amit Chaudhri, Eric Matt, Jeffrey Cuthbert
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Patent number: 11735026Abstract: In some examples, systems, methods, and devices are described that generate contextual suggestions for patients. Generation of the contextual suggestions is triggered by certain events performed by a medical professional with respect to a patient (e.g., updating a patient record). The contextual suggestions are related to addressing health conditions of the patient and represent tasks or considerations which the medical professional should be made aware. The contextual suggestions are generated in a way that is considerate of patient context, medical professional context, and contexts of similar patients. The contextual suggestions can be presented to the medical professional for selection and execution.Type: GrantFiled: February 1, 2022Date of Patent: August 22, 2023Assignee: C/HCA, INC.Inventors: Christian Krayer, William Michael Gregg, Thomas Andrew Doyle, Paul Brient, Jim Najib Jirjis, Karl Bradley Kehler, Jonathan Perlin, Paul Martin Paslick, Edmund Jackson, Sarah Hume Buta, Erin S. Jospe, Umesh P. Phirke, Steven V. Manoukian, Vincent Doyle, III, Wesley Boles, Ravi S. Chari
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Patent number: 11711327Abstract: In some examples, user models are generated to represent experience of users with respect to their roles. Models that represent conditions are also generated. As part of generating a support element for a particular user, a triggering event is detected (e.g., an update to a user record), a condition is identified, a condition model and a user model are compared to identify a condition preparedness score. This score is used to generate the support element, which is shared with a user device of the user.Type: GrantFiled: October 14, 2020Date of Patent: July 25, 2023Assignee: C/HCA, INC.Inventors: William Michael Gregg, Jim Najib Jirjis, Jonathan Perlin, Christopher Mason
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Patent number: 11676725Abstract: In some examples, unstructured data is evaluated using a natural language processing model to output a set of subjective indicators. These subjective indicators are scored using a predictive model to determine whether a dependent user has or is likely to develop a particular condition such as a cellular abnormality.Type: GrantFiled: August 4, 2021Date of Patent: June 13, 2023Assignee: C/HCA, Inc.Inventors: Jonathan Perlin, Deborah Reiner, Jim Najib Jirjis, Edmund Stephen Jackson, William Michael Gregg, Thomas Andrew Doyle, Paul Martin Paslick, Brian Freeman, Victoria Samples
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Patent number: 11645330Abstract: In some examples, a randomization searching engine is described that enables randomized searching and recommendation of authorized user profiles. The randomization searching engine implements a search routine that identifies search results by prioritizing authorized user profiles, bucketizing authorized user profiles, categorizing authorized user profiles results, collating authorized user profiles, and generating a set of search results.Type: GrantFiled: May 19, 2022Date of Patent: May 9, 2023Assignee: C/HCA, Inc.Inventors: John William Benton Morrow, Deborah Reiner, Lars Erik Larsen, Jason Draper Wood, Kari Beam, David Webb
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Patent number: 11595320Abstract: Electronic communications received via a network from a plurality of electronic devices may include signals of device interactions or data changes that correspond to process performances by process-performing resources, signals of conditions of loads, or signals of processes associated with the process-performing resources and the loads. Data composites may be formed from the electronic communications, with data portions collected and mapped to resource profile records and load profile records that may be updated with the collected data portions. For each load, at least one of the one or more resource profile records and/or the one or more load profile records may be used to map the process-performing resources to the load. Content nodes may be linked in a network of content nodes, including respective linked content, resource specifications or load specifications. Access to the network of content nodes may be allowed via a control interface.Type: GrantFiled: June 30, 2021Date of Patent: February 28, 2023Assignee: C/HCA, Inc.Inventors: William Gregg, Annabaker Garber, Aaron Montlary, Louis Davis
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Patent number: 11552952Abstract: A method and system for initiating message listening and routing message content to authorized user devices is disclosed. For a second user device to receive notifications regarding records of a first user, the second user device provides information identifying the first user to a notification service. The notification service verifies the identifying information. The notification service initiates one or more listeners to listen for messages flowing over a messaging bus that are relating to the first user. Once a message is identified, at least a portion of the message is used to generate a notification that may be sent to the second user device.Type: GrantFiled: December 31, 2019Date of Patent: January 10, 2023Assignee: C/HCA, Inc.Inventors: Gabriel O. Perez, Michael A. Houston, David Fowler, Milind Madhukar Borkar, Thomas Andrew Doyle, Alan Scott, William Michael Gregg, Jim Najib Jirjis, Jonathan Perlin, Paul Martin Paslick, Paul Currie
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Patent number: 11539817Abstract: Systems, methods, and machine-readable media for processing data transmissions from a plurality of client devices to create composites for transmission to destination addresses are provided. Communications via a network may be received from a set of devices. Each communication may include a digital identifier corresponding to a destination specification. The communication may be processed to identify the digital identifier and to identify the destination specification. A data portion may be selected from the communication and cached. A second format may be identified as corresponding to a second communication medium, where the second format is different from a first format of the communication. A composite may be created according to the second format. The composite may include the selected data portion and the destination specification. The composite formatted according to the second format may be transmitted toward an endpoint device in accordance with the destination specification.Type: GrantFiled: September 27, 2019Date of Patent: December 27, 2022Assignee: C/HCA, Inc.Inventor: Gabriel O. Perez
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Patent number: 11462322Abstract: In some examples, a computer-implemented method for determining a state of a dependent user is provided. A flag is generated if a measured first parameter for a dependent user is within a range of values of a respective defined first parameter and a measured second parameter for the dependent user is within a range of values of a respective defined second parameter, and the measured first parameter and the measured second parameter occur within a temporal window.Type: GrantFiled: December 2, 2019Date of Patent: October 4, 2022Assignee: C/HCA, Inc.Inventors: Jeffrey Cuthbert, Gary Winfield
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Patent number: 11451622Abstract: Systems, methods, and machine-readable media for process-performing resources and process specifications particularized to loads are provided. A provisional electronic composite for a load may be created. A type of process-performing resource may be identified. Performance data may be accessed to identify a process-performance duration that corresponds to a process type, the type of process-performing resource, process-performance locations, and process-performance times. A process-assignment duration may be defined, and an availability of a process-performing resource may be detected. A performance time may be determined based on the availability of the process-performing resource. Instruction to perform the process at the performance time may transmitted to at least one resource-controlling device. The provisional electronic composite for the load may be modified based on the performance time and the instruction to form an updated electronic composite.Type: GrantFiled: October 21, 2020Date of Patent: September 20, 2022Assignee: C/HCA, Inc.Inventors: Gabriel O. Perez, Michael A. Houston, Alan Scott, Ryan Staggs, Tim Dunnington, Paul Currie
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Patent number: 11431595Abstract: This disclosure relates to the processing of data streams. More specifically, application of particular protocols to a stream and a detection analysis facilitate a selective, reliable and efficient transmission of pertinent stream data to destination addresses.Type: GrantFiled: October 12, 2021Date of Patent: August 30, 2022Assignee: C/HCA, Inc.Inventors: Ryan Staggs, Alan Scott, Paul Currie, Allison Reed, Grant Thomas Obersteadt
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Patent number: 11422830Abstract: Systems, methods, and processor-readable media for decentralized mobile device control are provided. Operational metrics of a mobile device may be detected. Operational specifications with operating parameters specified for the mobile device may be accessed. It may be determined that the operational metrics correspond to an operational degradation condition of the mobile device based on comparing the operating parameters to the operational metrics. A device identifier corresponding to the mobile device may be determined. Device specifications that are identified as a function of the device identifier may be accessed. The device specifications identified as a function of the device identifier may be used to identify applications and/or configuration data that are specified for the mobile device and mapping the applications and/or the configuration data to the operational degradation condition of the mobile device. The mobile device may be configured with the applications and/or the configuration data.Type: GrantFiled: March 5, 2021Date of Patent: August 23, 2022Assignee: C/HCA, Inc.Inventor: Daniel Hefley
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Patent number: 11394601Abstract: A method for assessing completion of events in a network environment is provided. The method includes receiving a first event vector, generating a second event vector, machine matching the first event vector to the second event vector, and generating an output that includes a variable indicating whether an event corresponding to the first event vector is complete. If each of a plurality of first nodes of the first event vector matches a corresponding one of a plurality of the second nodes of the second event vector, the variable indicates that the event corresponding to the first event vector is complete. If at least one of the plurality of the first nodes of the first event vector is mismatched with the corresponding one of the plurality of the second nodes of the second event vector, the variable indicates that the event corresponding to the first event vector is incomplete.Type: GrantFiled: February 22, 2021Date of Patent: July 19, 2022Assignee: C/HCA, Inc.Inventors: Wesley Boles, Alan Scott, Julie Leraun Nash, Donna Ann Nayduch, Gregory McCormack, Thomas Hoy, Sean Albert
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Patent number: 11374847Abstract: Systems, methods, and machine-readable storage media to facilitate adaptive switch stack interaction are disclosed. Discovery may be performed via a network with respect to switches, each switch corresponding to a switch stack and including ports communicatively coupled to endpoint devices or access points. Switch data transmitted from the plurality of switches may be processed and used to develop models of the switches. Each model may include switch specifications, and a particular model may be used to emulate a particular switch. Emulation data may be created to facilitate a graphical representation formatted to represent the particular switch. The emulation data may be transmitted to an endpoint device to facilitate an emulation interface that may correspond to a graphical layout of the particular switch that allows access, via user-selectable interface elements, to a subset of the switch data that is mapped to the particular switch.Type: GrantFiled: October 2, 2020Date of Patent: June 28, 2022Assignee: C/HCA, Inc.Inventor: Timothy Beacham
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Patent number: 11347789Abstract: In some examples, a randomization searching engine is described that enables randomized searching and recommendation of authorized user profiles. The randomization searching engine implements a search routine that identifies search results by prioritizing authorized user profiles, bucketizing authorized user profiles, categorizing authorized user profiles results, collating authorized user profiles, and generating a set of search results.Type: GrantFiled: June 25, 2019Date of Patent: May 31, 2022Assignee: C/HCA, Inc.Inventors: John William Benton Morrow, Deborah Reiner, Lars Erik Larsen, Jason Draper Wood, Kari Beam, David Webb
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Patent number: 11309069Abstract: In some examples, there may be provided systems, devices, and methods for using data from disparate sources to determine whether diversion events have occurred. A diversion event may be when a monitored unit intended for a target user is diverted away from the target user.Type: GrantFiled: September 9, 2019Date of Patent: April 19, 2022Assignee: C/HCA, Inc.Inventors: Scott Murray, Dan Nguyen, Janet McCallister, Tara Haines, Erica Williams, George Tucker, Heather Fuller, Randy Scott Fagin, Thomas Neal Payne, Sarah Dhane, James E. Hicks, Christopher Anthony, Chigger Bynum
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Patent number: 11289200Abstract: In some examples, authorized user profiles and generic models are generated using historical interaction data of authorized users. The authorized user profiles provide an experience profile for authorized users. The generic models are data models used to model authorized user actions. The authorized user profiles and generic models are used to generate support elements. The support elements are presented to authorized users and feedback is collected. Based on the feedback, the authorized user profiles and generic models are updated.Type: GrantFiled: March 9, 2018Date of Patent: March 29, 2022Assignee: C/HCA, Inc.Inventors: William Michael Gregg, Christian Krayer, Thomas Andrew Doyle, Jim Najib Jirjis, Jonathan Perlin
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Patent number: 11283726Abstract: Techniques relate to facilitating assignments of tasks to promote efficient resource timetables. A first communication from a client device is received that corresponds to an electronic request to sue a resource to complete a task. A task type of the task and a client corresponding to the electronic request are identified. Usage data corresponding to the task type and client are identified. A task-assignment duration is defined based on the usage data and a buffer time period. An availability in a timetable of a resource that is of a duration that is at least as long as the task-assignment duration is identified. A second communication identifying a start time of the availability is transmitted to the client device. A third communication is received that accepts the start time, and a fourth communication is transmitted to a device controlling use of the resource that identifies the client, task and availability.Type: GrantFiled: February 13, 2020Date of Patent: March 22, 2022Assignee: C/HCA, Inc.Inventors: Michael Houston, Gabriel Perez