Patents Assigned to CAPITAL ONE SERVICES, LLC
  • Patent number: 11930120
    Abstract: Systems, methods, articles of manufacture, and computer-readable media. A server may receive a phone call and generate a uniform resource locator (URL) comprising a session identifier for an account. The server may transmit the URL to a client device. The server may receive, from a web browser, a request comprising the URL. The server may determine that the session identifier in the URL of the request matches the session identifier for the account, and transmit, to the web browser, a web page at the URL. The server may receive, from the web browser, a cryptogram read by the web page via a card reader of the client device and decrypt the cryptogram. The server may authenticate the identity of the caller for the call based on decrypting the cryptogram and the session identifier of the URL matching the session identifier of the account.
    Type: Grant
    Filed: March 2, 2023
    Date of Patent: March 12, 2024
    Assignee: Capital One Services, LLC
    Inventors: Jeffrey Rule, Rajko Ilincic
  • Patent number: 11928125
    Abstract: In some implementations, a system may obtain, from a first data repository, a first dataset that includes event data associated with a generic schema. The system may infer an event-specific schema that defines an organizational structure for the event data based on common attributes identified among a plurality of events included in the event data using one or more data analytics functions. The system may store, in a second data repository, a second dataset in which the event data is partitioned based on the organizational structure defined by the event-specific schema. The system may generate a third dataset that includes a subset of the event data included in the second dataset that satisfies one or more registration parameters related to an extract, transform, load (ETL) use case. The system may provide the third dataset to an ETL system configured to process the third dataset based on the ETL use case.
    Type: Grant
    Filed: July 5, 2022
    Date of Patent: March 12, 2024
    Assignee: Capital One Services, LLC
    Inventors: Venkateshwara Mudumba, Govind Pande, Angshuman Bhattacharya
  • Patent number: 11928318
    Abstract: An artificial intelligence-based system and method for automatically generating and adjusting tags associated with one or more UI/UX related components or features is provided. Analysis may be performed on the data collected by the one or more tags so that design change recommendations can be dynamically recommended and/or implemented. When design changes are implemented, the system may automatically reconfigure or adjust all relevant tags. The AI-based system may be a standalone platform or may be incorporated into existing UI/UX programs.
    Type: Grant
    Filed: August 26, 2022
    Date of Patent: March 12, 2024
    Assignee: Capital One Services, LLC
    Inventors: Joseph Goldstein, Kevin Park, Wenjie Liu
  • Patent number: 11929894
    Abstract: In some embodiments, a queue may be monitored to perform an automated adjustment related to a data item in the queue. In some embodiments, the data item may be associated with a product or service and include a code related to an access to the product or service. Based on the code, configuration information related to the product or service may be obtained. Based on a detected change related to the product or service, an indication of a set of self-support actions may be sent to a user device. One or more self-support actions (performed via the user device) may be determined, and an adjustment related to the access to the product or service may be performed based on the determined self-support actions. In some embodiments, the adjustment may include modifying a configuration of the access to the product or service based on the determined self-support actions.
    Type: Grant
    Filed: March 24, 2022
    Date of Patent: March 12, 2024
    Assignee: Capital One Services, LLC
    Inventors: Joshua Edwards, Carrie Norman, Abdelkader M'Hamed Benkreira
  • Patent number: 11928667
    Abstract: The present disclosure relates to systems and methods for using multicomputer data transferring to active contactless communication. In one example, such a system may include at least one memory storing instructions and at least one processor configured to execute the instructions to perform one or more operations, the operations including: receiving a transaction associated with a merchant on a list of merchants stored in the at least one memory; determining, based on the merchant, a remote server associated with the merchant; assembling a data packet including an identifier of the contactless card and an identifier of the transaction; transmitting the data packet to the determined server across one or more computer networks; receiving confirmation from the determined sever in response to the data packet; and transmitting the confirmation to a user device associated with the transaction.
    Type: Grant
    Filed: November 18, 2021
    Date of Patent: March 12, 2024
    Assignee: Capital One Services, LLC
    Inventors: Adam Koeppel, Molly Johnson, Tyler Locke, James Zarakas, Kevin Kelly, Saleem Sangi, Robert Perry
  • Patent number: 11928721
    Abstract: The disclosure describes a system and methods for implementing a recommendation engine. The recommendation engine can at least receive a travel history log, wherein the travel history log includes a route traversed by a customer; receive a route information from a database for the route, where the route information includes an accident history for the route; generate a route traverse percentage based on the travel history log; generate a route categorization score based on the accident history for the route and the route traverse percentage; and generate a vehicle recommendation based on the route categorization score.
    Type: Grant
    Filed: June 21, 2022
    Date of Patent: March 12, 2024
    Assignee: Capital One Services, LLC
    Inventors: Chih-Hsiang Chow, Steven Dang, Elizabeth Furlan
  • Patent number: 11929994
    Abstract: Randomizations of a web page may be generated in advance and provided to a client. The client may store the randomizations in its cache. Multiple randomizations for the same web page may be provided to the client and stored in the client's cache. When a request for a web page is made, it is determined if the client has any cached randomizations. Randomizations for the probable next web page to be requested by the client may be provided to the client for storage in the cache. For example, the probability that a link will be clicked or a website visited may be determined. Those web pages and websites with higher probabilities may be determined. Randomizations for those web pages are then provided to the client for use.
    Type: Grant
    Filed: June 28, 2022
    Date of Patent: March 12, 2024
    Assignee: Capital One Services, LLC
    Inventors: Jeremy Goodsitt, Vincent Pham, Anh Truong, Galen Rafferty, Austin Walters, Reza Farivar, Mark Watson
  • Patent number: 11929932
    Abstract: Systems and methods balance communication loads across computer networks. In particular, the systems and methods balance the communication loads across computer networks in instances of computer communication tasks that have variable transmission confirmations and network delivery locations. Additionally or alternatively, the systems and methods balance communication loads across computer networks for computer communication tasks based on real-time confirmation of network resource availability.
    Type: Grant
    Filed: March 6, 2023
    Date of Patent: March 12, 2024
    Assignee: Capital One Services, LLC
    Inventors: Lee Haefele, Sean Hanson, James Kennedy, Jacob Moody
  • Patent number: 11930441
    Abstract: Aspects described herein may relate to systems and methods for automatically adjusting user device settings when a user attends an event or otherwise brings a user device into a context in which an automatic adjustment of settings is appropriate. By providing for automatic adjusting of user device settings, the systems and methods may achieve greater compliance with rules and other policies of airlines, performance venues, schools, and/or other entities associated with events and/or contexts in which user device settings should be adjusted. Aspects described herein may allow for automatic adjustment of user device settings without compromising a user's privacy, security, or control of a user device.
    Type: Grant
    Filed: June 14, 2021
    Date of Patent: March 12, 2024
    Assignee: Capital One Services, LLC
    Inventors: Jeremy Goodsitt, Vincent Pham, Austin Walters
  • Patent number: 11930119
    Abstract: Methods and systems are disclosed for payment authentication. For example, a method may include: the method comprising: storing a first device fingerprint in association with a token representing a primary account number, the first device fingerprint being derived from a device attribute of a user device and behavioral biometric data derived from a behavioral pattern of a user in using the user device; receiving an authentication request indicative of the token and a second device fingerprint generated by a customer device associated with a customer of a merchant, the authentication request being associated with a transaction between the merchant and a customer using the token; identifying the stored first device fingerprint based on the token indicated by the authentication request; and determining whether the second device fingerprint matches the stored first device fingerprint.
    Type: Grant
    Filed: November 15, 2022
    Date of Patent: March 12, 2024
    Assignee: Capital One Services, LLC
    Inventors: Clayton Johnson, Esther Scott, Jeffrey Wieker
  • Patent number: 11928722
    Abstract: Systems, methods, apparatuses, and computer-readable media are provided for determining individual item-level details associated with a transaction. A plurality of purchase transactions associated with different merchants may be displayed via a user interface. Responsive to a user selection of a first transaction, of the plurality of transactions, a camera may capture an image of at least a portion of a user receipt associated with the first transaction. The image of the user receipt may be analyzed using one or more optical character recognition (OCR) algorithms to convert the image of the user receipt into textual data. One or more character strings associated with line item-level details may be extracted from the textual data associated with the first transaction. Additional information associated with the line item details may be determined and the line item details and the additional information may be displayed via a user interface.
    Type: Grant
    Filed: December 28, 2022
    Date of Patent: March 12, 2024
    Assignee: Capital One Services, LLC
    Inventors: Brice Elder, Aditya Pai, Sarah Olsen
  • Patent number: 11928853
    Abstract: Embodiments include techniques to determine a set of credit risk assessment data samples, generate local credit risk assessment attributions for the set of credit risk assessment samples, and normalize each local credit risk assessment attribution of the local credit risk assessment attributions. Further, embodiments techniques to compare each pair of normalized local credit risk assessment attributions and assign a rank distance thereto proportional to a degree of ranking differences between the pair of normalized local credit risk assessment attributions. The techniques also include applying a K-medoids clustering algorithm to generate clusters of the local risk assessment attributions, generating global attributions, and determining insights for the neural network based on the global attributions.
    Type: Grant
    Filed: November 18, 2022
    Date of Patent: March 12, 2024
    Assignee: Capital One Services, LLC
    Inventors: Mark Ibrahim, John Paisley, Ceena Modarres, Melissa Louie
  • Patent number: 11928688
    Abstract: In some embodiments, a request associated with a user account may be obtained, where the request includes a restriction associated with the user account. Based on the restriction included in the request, a graphic indicium (that encodes the restriction included in the request) may be generated. The graphic indicum may be sent to the client device to facilitate a transaction using the graphic indicium. In some embodiments, information associated with the graphic indicium and a request to authorize the transaction may be obtained, and the restriction may be identified based on the information associated with the graphic indicium. The transaction may be authorized based on a determination that the transaction satisfies the restriction.
    Type: Grant
    Filed: November 21, 2022
    Date of Patent: March 12, 2024
    Assignee: Capital One Services, LLC
    Inventors: Eric K. Barnum, Anthony P. Reynolds
  • Patent number: 11928684
    Abstract: Systems and methods of the present disclosure include computer systems for improving data security. To do so, an authorization request associated with a user profile is received, including a time-stamp for a profile activity, a profile identifier, and a value. Application analytics data for a software application on a user device associated with the user profile is accessed, including an open event indicator indicating a time of a loading, and a close event indicator indicating a time of a termination. An open period of the software application at the time-stamp is determined based on the application open event indicator and the application close event indicator. A reduced set of fraud checks is selected and executed when the time-stamp associated with the profile activity is within the open period of the software application. A fraud determination is generated, and an authorization notification is generated based on the fraud determination.
    Type: Grant
    Filed: June 9, 2021
    Date of Patent: March 12, 2024
    Assignee: Capital One Services, LLC
    Inventors: Joshua Edwards, Michael Mossoba, Abdelkader M'hamed Benkreira
  • Patent number: 11928543
    Abstract: Computer-implemented techniques and systems for generating vehicle profiles may include scanning a plurality of vehicles, each vehicle located at a respective vehicle location, identifying respective vehicle locations for each of the plurality of vehicles, based on scanning the plurality of vehicles, associating a vehicle identification tag for each vehicle with its respective vehicle location, interpreting a signal to determine a user location, determining that the user location is within a threshold distance from a first vehicle location of a first vehicle from the plurality of vehicles, providing a first vehicle identification tag corresponding to the first vehicle based on determining that the user location is within the threshold distance, generating a first vehicle profile based on the first vehicle identification tag, and providing the first vehicle profile to a user device.
    Type: Grant
    Filed: May 5, 2022
    Date of Patent: March 12, 2024
    Assignee: Capital One Services, LLC
    Inventors: Qiaochu Tang, Geoffrey Dagley, Micah Price
  • Patent number: 11928235
    Abstract: In a method of controlling account user access to transaction information for a joint account, a set of control criteria is stored in a control database. Information for a new transaction is received and stored in a transaction information database. An information limitation request to prevent access to the transaction information by a second account user for a withholding time interval is received from a first account user. An access limitation record including identification of the second account user and the withholding time interval is stored in the information control database. Upon receiving from a second account user a request for account information including the transaction information, a determination may be made as to whether the transaction information should be withheld from the second account user. Responsive to a determination that the transaction information should be withheld, a response excluding the transaction information is transmitted to the second user device.
    Type: Grant
    Filed: August 17, 2020
    Date of Patent: March 12, 2024
    Assignee: CAPITAL ONE SERVICES, LLC
    Inventors: Salik Shah, Sophie Bermudez
  • Publication number: 20240080210
    Abstract: Methods and systems described herein relate to the creation of a digital repository of artificial intelligence models that allows users to determine their individual fairness metric. More specifically, the methods and systems provide this digital repository by storing it on a blockchain network and tracking any changes made to the model and/or its fairness metric.
    Type: Application
    Filed: September 6, 2022
    Publication date: March 7, 2024
    Applicant: Capital One Services, LLC
    Inventors: Samuel SHARPE, Galen RAFFERTY, Brian BARR, Austin WALTERS, Jeremy GOODSITT, Kenny BEAN
  • Publication number: 20240078560
    Abstract: Systems and methods for triggering a virtual certification number (VCN) generation for use at a source include receiving a VCN generation request from an external entity, the VCN generation request comprising an external request code, external risk signals, and one or more source data for the source, verifying a registration authentication of an account associated with the external request code by comparing the external request code to a database entry, identifying a certification mechanism reference identifier associated with the external request code based on verifying the registration authentication, generating a risk authentication based on a risk analysis conducted using the external risk signals and the external request code, identifying a source identifier based on the one or more source data, and generating the VCN based on the certification mechanism reference identifier and the source identifier.
    Type: Application
    Filed: November 23, 2022
    Publication date: March 7, 2024
    Applicant: Capital One Services, LLC
    Inventors: Kelly Jo BROWN, Jesse EMERY, Jonathan BLOCKSOM, Swapna MANDALA, Todd SAFFORD, Victoria YANG, Brian GLOWNIAK, Edward HUSA, Calvin SUN, Audrey ZHANG
  • Publication number: 20240080456
    Abstract: In some embodiments, gaze-tracking-based image downscaling for multi-party video communication may be provided. In some embodiments, a set of gaze locations may be received from a set of receiving devices during concurrent video communication sessions between the receiving devices and a sending device. Different collections of positions may be determined based on the gaze locations, and, for each such collection, a spatial indicator (e.g., a bounded region) may be determined. A first downscaled encoding of the source image (from the sending device) may be generated based on the first spatial indicator, and a second downscaled encoding of the source image may be generated based on the second spatial indicator, etc. The downscaled encodings may then be sent to the respective receiving devices during the concurrent video communication sessions.
    Type: Application
    Filed: November 13, 2023
    Publication date: March 7, 2024
    Applicant: Capital One Services, LLC
    Inventors: Austin WALTERS, Alvin HUA, Anh TRUONG, Vincent PHAM, Ernest KWAK, Galen RAFFERTY, Jeremy GOODSITT
  • Publication number: 20240078466
    Abstract: Platform behavior may be adapted via machine-learning-based entity lifecycle monitoring. A web crawler agent collects data comprising an entity identifier token. A machine learning model is trained to determine, based at least in part on the entity identifier token, whether a corresponding entity is associated with the computing platform (e.g., whether the corresponding entity is a platform subscriber entity for the computing platform). Based on the output of the machine learning model applied to the entity identifier token (in some embodiments, in combination with other relevant data parsed from the collected data), an indication of an entity lifecycle status and a confidence value therefor are determined. Based on the entity lifecycle status and the confidence value, a listener is bound to the platform subscriber entity. The listener monitors activity of the platform subscriber entity with respect to the platform and identifies platform action to take in response.
    Type: Application
    Filed: September 1, 2022
    Publication date: March 7, 2024
    Applicant: Capital One Services, LLC
    Inventors: Amita SHARMA, Joshua EDWARDS