Abstract: Embodiments described can more effectively complete complicated service transactions in a more efficient manner by having a team of well-trained professionals who are instantly “streamed” into any location as necessary. A two-way communication system can provide instant or quick access to the right expert at the right point in time, thereby converting what might otherwise be a negative customer experience into a positive sales and service opportunity.
Type:
Grant
Filed:
September 5, 2014
Date of Patent:
January 31, 2017
Assignee:
Citibank, N.A.
Inventors:
Christopher E. Kay, Sam Lising, Tim Kobe
Abstract: Methods and systems for managing a graphical user interface involve, for example, defining, using a processor coupled to memory, a threshold distance between windows on a display screen at which a mutual attraction between the windows is activated to draw the windows together as components of a picture of windows. Also using the processor, all windows of a same functional type that are components of the picture of windows are resized simultaneously without affecting the size of windows of other functional types that are also components of the picture of windows. Likewise using the processor, all windows on the display screen are maintained in an active state regardless of a focus of a user input device.
Type:
Grant
Filed:
February 5, 2015
Date of Patent:
October 25, 2016
Assignee:
CITIBANK, N.A.
Inventors:
David Niall O'Byrne, Alaa Abdulkhaleq Saeed, Ashvin Parkash, Wyatt Alexander Flores, Vanderlei Cardoso da Silva, Ori Anavim, Kumaravel Kannan Nagarajan, Andrew Robert Blackman, Naveenprasad Subbiyan, Krishnaraj Rajagopalan, Laura Krystyna Lingard Turner
Abstract: A system and method remotely enrolls, authenticates and provides unified authentication services in an ASP setting to a user to access requested information via a communication medium. A filter is coupled to client side components via the communication medium and a user management component coupled to the client side components via the communication medium. The user management component allows end-users to register their credentials only once. In addition, the user management component allows end-users to define the level of protection of access to their web application accounts. This includes accounts that have been configured specifically for use with the present invention and particular user credentials and accounts that have been subsequently set up but configured to use the same user credentials. The present invention can then reuse those credentials to authenticate the user to one or more potentially unrelated web applications.
Type:
Grant
Filed:
April 10, 2015
Date of Patent:
September 6, 2016
Assignee:
Citibank, N.A.
Inventors:
Bikram S. Bakshi, David W. Helms, Anthony C. Rochon, Trevor J. Walker
Abstract: A system and method for allowing a user to access enterprise resources comprising authentication devices and an authentication server. The authentication devices allow a user to enter authentication data. The authentication server is in communication with the authentication devices. The authentication server comprises a policy database storing a policy. The policy comprises guidelines including a first guideline establishes a qualification necessary for the user to access enterprise resources and a second guideline establishes a qualification necessary for the user to activate a silent signal. The authentication server is adapted to request assistance for the user if the silent signal is activated.
Type:
Grant
Filed:
February 24, 2014
Date of Patent:
July 19, 2016
Assignee:
Citibank, N.A.
Inventors:
Peter Garrett Bianco, William Taylor Boon, Anthony C. Rochon, Marc A. Sherman, Robert Brewster Sterling, Karl Roger Ware
Abstract: A system and method of guaranteeing the presence of secure and tamper-proof remote files over a distributed communication medium, such as the Internet, is provided. The system and method automatically detects, and then self-repairs corrupt, modified or non-existent remote files. The method first performs an integrity check on a remote file and then determines whether the integrity check passed. If the integrity check passed, then the user goes through the authentication process as normal. If the integrity check fails, then the present invention redirects to an install module in order to prepare to reinstall the remote file. Via the install module, the present invention then reinstalls the remote file and the user is then taken through the authentication process as normal.
Abstract: A financial institution can provide a best price guarantee to debit or credit card account holders. By providing a consolidated system including automatic price monitoring of purchased products and automatic claim form generation upon identifying a lower price, the consumer is relieved of the burden typically associated with conventional price matching.
Type:
Grant
Filed:
June 8, 2010
Date of Patent:
August 11, 2015
Assignee:
Citibank, N.A.
Inventors:
Neeraj Sharma, Ateesh Tankha, Anthony Merola
Abstract: A method and system comprising: receiving, by a master program administrator server from a first asset purchasing entity server, a first asset purchasing entity portfolio report on a periodic basis and from a second asset purchasing entity server, a second asset purchasing entity portfolio report on a periodic basis. Transmitting, by the master program administrator server to a program asset administrator server, the first asset purchasing entity portfolio report and the second asset purchasing entity portfolio report, and a central funding entity collection report based on payment collection from the first asset purchasing entity server and the second asset purchasing entity server. Receiving, by the master program administrator server from the program asset administrator server, an analysis report based and transmitting an action item based on the analysis report.
Abstract: Methods and systems for electronically displaying financial data involve, for example, providing access to an authorized user via a client computing device to financial data on a back-end server using a processor coupled to memory; likewise using the processor, sending the financial data to the client computing device from the back-end server; and also using the processor, rendering a three-dimensional graphic display showing a plurality of geographic locations associated with the financial data on the client computing device.
Abstract: Methods and systems for accessing customer account information involve, for example, binding a computing device with a customer's profile via one or more attributes of the computing device and an encrypted token stored on the computing device and thereafter receiving an authentication request consisting at least in part of the computing device attributes and the encrypted token stored on the computing device. A determination is made as to whether or not entry of a customer credential was received within a pre-determined preceding interval of time, and predefined customer account information is displayed on the computing device without requiring entry of the customer credential when a determination is made that entry of the customer credential was received within the pre-determined preceding interval of time.
Type:
Grant
Filed:
February 28, 2013
Date of Patent:
May 5, 2015
Assignee:
Citibank, N.A.
Inventors:
Andres Wolberg-Stok, Sonia Olivo Alfieri, Dominic Varacalli, Syed Rahat, Wayne Browning
Abstract: A system and method remotely enrolls, authenticates and provides unified authentication services in an ASP setting to a user to access requested information via a communication medium. A filter is coupled to client side components via the communication medium and a user management component coupled to the client side components via the communication medium. The user management component allows end-users to register their credentials only once. In addition, the user management component allows end-users to define the level of protection of access to their web application accounts. This includes accounts that have been configured specifically for use with the present invention and particular user credentials and accounts that have been subsequently set up but configured to use the same user credentials. The present invention can then reuse those credentials to authenticate the user to one or more potentially unrelated web applications.
Type:
Grant
Filed:
September 11, 2008
Date of Patent:
April 14, 2015
Assignee:
Citibank, N.A.
Inventors:
Bikram S. Bakshi, David W. Helms, Anthony C. Rochon, Trevor J. Walker
Abstract: Methods and systems for managing a graphical user interface involve, for example, defining, using a processor coupled to memory, a threshold distance between windows on a display screen at which a mutual attraction between the windows is activated to draw the windows together as components of a picture of windows. Also using the processor, all windows of a same functional type that are components of the picture of windows are resized simultaneously without affecting the size of windows of other functional types that are also components of the picture of windows. Likewise using the processor, all windows on the display screen are maintained in an active state regardless of a focus of a user input device.
Type:
Grant
Filed:
February 14, 2013
Date of Patent:
March 17, 2015
Assignee:
Citibank, N.A.
Inventors:
David Niall O'Byrne, Alaa Abdulkhaleq Saeed, Ashvin Parkash, Wyatt Alexander Flores, Vanderlei Cardoso da Silva, Ori Anavim, Kumaravel Kannan Nagarajan, Andrew Robert Blackman, Naveenprasad Subbiyan, Krishnaraj Rajagopalan, Laura Krystyna Lingard Turner
Abstract: The systems and methods described herein allow greater access to a banking platform via a mobile device. The customer can initiate a financial transaction using a mobile device, a bank can inform the customer of the nearest financial transaction terminal to perform that service, and the customer can complete that financial transaction at the financial transaction terminal using the mobile device as a user interface. While conventional systems may use a mobile device to transmit payment information at a point of sale terminal of a brick-and-mortar merchant, the embodiments described herein can allow a customer to conduct a transaction at a financial transaction terminal using the mobile device to initiate a transaction at a location away from a financial transaction terminal, to locate the nearest financial transaction terminal providing the required services, and as a user interface while communicating with the financial transaction terminal.
Type:
Grant
Filed:
November 15, 2011
Date of Patent:
March 3, 2015
Assignee:
Citibank, N.A.
Inventors:
Christopher Eric Kay, Ricardo Outi, Sopnendu Mohanty, Mavanur Narakesari Rangaraj, Jonathan Christian Larsen
Abstract: A method and system for the issuance of Instant Credit has an Instant Credit engine that performs instantaneous analysis. The method and system can operate along side existing “batch” processes. In addition, the method and system offer various channels of distribution for the Instant Credit products. With the present invention, Instant Credit and other Instant services (e.g., instant account balance transfers, etc.) can be obtained via, Internet, point-of-sale and other distribution channels. The present system also enables highly dynamic product offerings, which can be generated “instantaneously” based on a variety of factors, such as, for example, the channels of distribution (e.g., telephone or Internet), the product sought and/or even the particular individual and/or entity that is applying for a line of credit.
Type:
Grant
Filed:
April 7, 2000
Date of Patent:
December 23, 2014
Assignee:
Citibank, N.A.
Inventors:
Bob Bornhofen, Luke Byrne, David Bray, Richard Elder, Richard Feight, Kathleen Hill Pinnola, Faye Shimshi, Ray Quinlan, Mark Cheeseman
Abstract: Methods and systems for secure communication between a client application and a secure element on a mobile device involve, for example, encrypting a request including a randomly generated session key by the client application with a user's unique public key and sending the encrypted request to the secure element. The request message is decrypted with a user's unique private key on the secure element, a response message is encrypted with the session key retrieved from the decrypted request and sent to the client application, which decrypts the response with the session key.
Abstract: Embodiments described can more effectively complete complicated service transactions in a more efficient manner by having a team of well-trained professionals who are instantly “streamed” into any location as necessary. A two-way communication system can provide instant or quick access to the right expert at the right point in time, thereby converting what might otherwise be a negative customer experience into a positive sales and service opportunity.
Type:
Grant
Filed:
April 8, 2011
Date of Patent:
September 9, 2014
Assignee:
Citibank, N.A.
Inventors:
Christopher E. Kay, Sam Lising, Tim Kobe
Abstract: Methods and systems for accessing customer account information involve, for example, binding a computing device with a customer's profile via one or more attributes of the computing device and an encrypted token stored on the computing device and thereafter receiving an authentication request consisting at least in part of the computing device attributes and the encrypted token stored on the computing device. A determination is made as to whether or not entry of a customer credential was received within a pre-determined preceding interval of time, and predefined customer account information is displayed on the computing device without requiring entry of the customer credential when a determination is made that entry of the customer credential was received within the pre-determined preceding interval of time.
Abstract: Methods and systems for managing a graphical user interface involve, for example, defining, using a processor coupled to memory, a threshold distance between windows on a display screen at which a mutual attraction between the windows is activated to draw the windows together as components of a picture of windows. Also using the processor, all windows of a same functional type that are components of the picture of windows are resized simultaneously without affecting the size of windows of other functional types that are also components of the picture of windows. Likewise using the processor, all windows on the display screen are maintained in an active state regardless of a focus of a user input device.
Inventors:
Christopher E. Kay, Ricardo Outi, Sopnendu Mohanty, Michael Ely, Hector J. Moll-Carrillo, Samuel Kong-Yue Lising, Isao Takezawa, Timothy Mathew Kobe