Abstract: Methods to remove data from a mobile device, such as a smartphone, a smart watch, a tablet, or the like include stepwise verification of operation of hardware components of the mobile device prior to using a software tool to erase the data from the mobile device.

Abstract: A method of determining an operating status of one or more hardware components of a facial recognition system of a mobile device includes engaging the facial recognition system of the mobile device, wherein the facial recognition system comprises a dot projector and an infrared (“IR”) camera; capturing an image of the dot projector and the IR camera; comparing the captured image to a predetermined test image; and based on the results of the comparison, determining the operating status of at least one of the dot projector and the IR camera.

Abstract: A system to physically remove data including customer personal information from mobile devices includes a computer; an input device to input to the computer a unique identifier associated with a board; a computer numerical control (CNC) machine controlled by the computer and configured to physically remove a predetermined chip from the board; a camera to record the CNC machine physically removing the predetermined chip from the board; and a memory to store a first file comprising the camera's recording and to store a second file comprising a record associating the unique identifier associated with the board to the camera's recording.

Abstract: A method of detecting a blemish in a digital camera includes capturing a digital image of a white area by the digital camera; reducing resolution of the digital image by grouping pixels of the digital data into a matrix of a plurality of data blocks; and comparing a luminance value of each of the plurality of data blocks to an average luminance value of other data blocks of the plurality of data blocks within a predetermined region to determine if each of the plurality of data blocks is a potentially bad data block.

Abstract: Radio frequency detection circuitry includes a radio frequency (RF) emitting device; a waveguide to receive RF energy emitted by the RF emitting device; a power detector to convert RF energy received by the waveguide to a voltage; and a safety device that operates if a threshold voltage is detected at the power detector.

Abstract: A method of detecting a defect in an electronic display includes taking a digital image of the electronic display; and electronically determining if an area of the electronic display is defective based on data of the digital image.

Abstract: An apparatus and method for simultaneously testing a plurality of mobile devices is disclosed. The method for simultaneously testing a plurality of mobile devices generally includes simultaneously executing a test mobile device application on the plurality of mobile devices, determining test mobile device application results for the plurality of mobile devices at a plurality of test computers, sending a test mobile device application results from the plurality of mobile devices to the plurality of test computers, and deleting the test mobile device application on the plurality of mobile devices.

Abstract: An apparatus and method for simultaneously testing a plurality of mobile devices is disclosed. The method for simultaneously testing a plurality of mobile devices generally includes simultaneously executing a test mobile device application on the plurality of mobile devices, determining test mobile device application results for the plurality of mobile devices at a plurality of test computers, sending a test mobile device application results from the plurality of mobile devices to the plurality of test computers, and deleting the test mobile device application on the plurality of mobile devices.

Abstract: An apparatus and method for simultaneously testing a plurality of mobile devices is disclosed. The method for simultaneously testing a plurality of mobile devices generally includes simultaneously executing a test mobile device application on the plurality of mobile devices, determining test mobile device application results for the plurality of mobile devices at a plurality of test computers, sending a test mobile device application results from the plurality of mobile devices to the plurality of test computers, and deleting the test mobile device application on the plurality of mobile devices.

Abstract: An apparatus and method for simultaneously testing a plurality of mobile devices is disclosed. The method for simultaneously testing a plurality of mobile devices generally includes simultaneously executing a test mobile device application on the plurality of mobile devices, determining test mobile device application results for the plurality of mobile devices at a plurality of test computers, sending a test mobile device application results from the plurality of mobile devices to the plurality of test computers, and deleting the test mobile device application on the plurality of mobile devices.

Abstract: An apparatus and method for simultaneously testing a plurality of mobile devices is disclosed. The method for simultaneously testing a plurality of mobile devices generally includes simultaneously executing a test mobile device application on the plurality of mobile devices, determining test mobile device application results for the plurality of mobile devices at a plurality of test computers, sending a test mobile device application results from the plurality of mobile devices to the plurality of test computers, and deleting the test mobile device application on the plurality of mobile devices.

Abstract: Apparatus and methods for automatically removing customer data of a mobile device are disclosed according to various embodiments. In one example, a disclosed method comprises: detecting a mobile device connected to a slot; automatically determining whether the mobile device is valid based on data in a file system; upon determining that the mobile device is valid, automatically determining an operating system managing the mobile device; and automatically removing customer data of the mobile device based on the operating system.

Abstract: Apparatus and methods for automatically testing mobile devices are disclosed according to various embodiments. In one example, a disclosed apparatus includes: a robot having a retention device into which the mobile device to be tested is positioned; a test computer having a processor and a non-transitory computer readable storage medium storing test software for testing the mobile device; and a user monitor electrically connected to the test computer and configured for providing a result of the testing of the mobile device. The mobile device is wirelessly connected to the test computer and has a test application installed thereon corresponding to the test software. The robot is configured for performing interaction and manipulation of the mobile device in cooperation with the test application and the test software during the testing.

Abstract: An apparatus and method for simultaneously testing a plurality of mobile devices is disclosed. The method for simultaneously testing a plurality of mobile devices generally includes simultaneously executing a test mobile device application on the plurality of mobile devices, determining test mobile device application results for the plurality of mobile devices at a plurality of test computers, sending a test mobile device application results from the plurality of mobile devices to the plurality of test computers, and deleting the test mobile device application on the plurality of mobile devices.