Abstract: This application relates to apparatus and methods for simultaneously servicing a plurality of computing devices. In one example, a testing system includes a testing frame with a plurality of cabinets, each of the plurality of cabinets housing a computing device under test. Further, the testing frame includes a control cabinet housing a testing computing device, where the testing computing device is communicatively coupled, through one or more hubs located in one or more networking cabinets of the testing frame, to each of the plurality of computing devices under test. The testing frame may also include a bracket that secures a monitor and a keyboard, where the monitor and keyboard are communicatively coupled to the testing computing device. The testing computing device can simultaneously service the plurality of computing devices, such as by causing the deletion of user data, the loading of software, and the testing of various functions.

Abstract: Apparatus and methods for automatically removing customer data of a mobile device are disclosed according to various embodiments. In one example, a disclosed method comprises: detecting a mobile device connected to a slot; automatically determining whether the mobile device is valid based on data in a file system; upon determining that the mobile device is valid, automatically determining an operating system managing the mobile device; and automatically removing customer data of the mobile device based on the operating system.

Abstract: An automated cleaning system for a mobile device includes a conveyor to move the mobile device through the cleaning system; a first wiper to wipe an automatically dispensed cleaning solution from a first major surface of the mobile device; a first mobile device flipper to flip the mobile device 180 degrees; a side cleaner to clean four sides of the mobile device; a second wiper to wipe an automatically dispensed cleaning solution from a second major surface of the mobile device; and a smudge remover to remove smudges from the first major surface or the second major surface of the mobile device.

Abstract: A system of evaluating a mobile device includes an imaging device to capture data taken along an edge of the mobile device; and a processing device to process the data and calculate a difference in distance between a surface of a display and a frame of the mobile device and compare the difference in distance to a predetermined value.

Abstract: Apparatus and methods for automatically removing customer data of a mobile device are disclosed according to various embodiments. In one example, a disclosed method comprises: detecting a mobile device connected to a slot; automatically determining whether the mobile device is valid based on data in a file system; upon determining that the mobile device is valid, automatically determining an operating system managing the mobile device; and automatically removing customer data of the mobile device based on the operating system.

Abstract: A test system includes a computer system including a processor and a memory; and an electronic interface in communications with the computer and a television device under test, the electronic interface including a test interface board configured to permit the television device under test to be put into a debug mode by the computer system.

Abstract: A method of determining an operating status of one or more hardware components of a facial recognition system of a mobile device includes engaging the facial recognition system of the mobile device, wherein the facial recognition system comprises a dot projector and an infrared (“IR”) camera; capturing an image of the dot projector and the IR camera; comparing the captured image to a predetermined test image; and based on the results of the comparison, determining the operating status of at least one of the dot projector and the IR camera.

Abstract: Systems, apparatus and methods for automatically testing security devices through mobile devices are disclosed according to various embodiments. In one example, a disclosed system comprises: a plurality of test chambers coupled on a frame, wherein each of the test chambers is configured to house: (a) a corresponding one of a plurality of security devices to be tested and (b) a corresponding one of a plurality of mobile devices; and a plurality of test computers coupled to the frame, wherein each of the test computers corresponds to one of the plurality of test chambers, and has a processor and a non-transitory computer readable storage medium for automatically testing a corresponding one of the plurality of security devices using a test software. The corresponding mobile device is connected to the test computer and has a test application installed thereon corresponding to the test software.

Abstract: Systems, apparatus and methods for automatically testing security alarm devices are disclosed according to various embodiments. In one example, a disclosed system comprises: a plurality of test chambers coupled on a frame, wherein each of the test chambers is configured to house a corresponding one of a plurality of security alarm devices to be tested; and a test computer coupled to the frame, wherein the computer has a processor and a non-transitory computer readable storage medium for automatically testing the plurality of security alarm devices at the same time using a test software, wherein each of the plurality of security alarm devices is connected to the test computer.

Abstract: A test system includes a computer system including a processor and a memory; and an electronic interface in communications with the computer and a television device under test, the electronic interface including a test interface board configured to permit the television device under test to be put into a debug mode by the computer system.

Abstract: A system for polishing the edge of a mobile device is shown and described. The system includes a robot arm which is configured to grab a mobile device. The robot arm is configured to position the mobile device against at least one polishing wheel of a polishing device using a desired force. The system further includes the use of at least one polishing compound. In some instances, the at least one polishing compound is automatically applied to the at least one polishing wheel. In many of these instances the polishing compound is applied at a specific force and for a specific amount of time, ensuring only a desired amount of compound is applied. The system is contained within a chamber having at least one door configured to allow access to the interior of the chamber.

Abstract: A remote radio head unit tester and a method for testing a remote radio head unit is shown and described. The remote radio head tester includes a chamber having an interior volume. The chamber encloses electrical components, at least one of the electrical components is a computer which has a testing algorithm installed thereon. A frame secured to the chamber. At least one set of wires operably coupled with the electrical components. The remote radio head unit tester is configured to test a remote radio head unit by booting up the remote radio head unit. The remote radio head unit can only be booted up after the correct power cables and data cables have been connected to the remote radio head unit. Checking the software version of the remote radio head unit and updating the software. Testing the power connections of the remote radio head unit.

Abstract: A system to physically remove data including customer personal information from mobile devices includes a computer; an input device to input to the computer a unique identifier associated with a board; a computer numerical control (CNC) machine controlled by the computer and configured to physically remove a predetermined chip from the board; a camera to record the CNC machine physically removing the predetermined chip from the board; and a memory to store a first file comprising the camera's recording and to store a second file comprising a record associating the unique identifier associated with the board to the camera's recording.

Abstract: A parts matching system includes a camera: a depth sensor: a dichroic mirror that passes light of an image scene of a device under test to the camera and reflects laser light emitted from the depth sensor to the device under test and reflects the laser light reflected from the device under test to the depth sensor; and a computer that processes (i) data received from the depth sensor to determine a distance of the device under test to the camera and (ii) image data of the device under test received from the camera.

Abstract: This application relates to apparatus and methods for testing the wireless functionality of a plurality of devices under test. In one example, a testing system includes a testing frame with multiple radio frequency (RF) shielded cabinets. Each of the RF shielded cabinets may house an antenna and a device under test. In addition, an electrical circuit couples a wireless simulation system to the antennas. The electrical circuit includes an RF combiner configured to combine two cellular signals from the wireless simulation system to output a combined cellular signal. The electrical circuit also includes an amplifier configured to receive the combined cellular signal and output an amplified cellular signal. Further, the electrical circuit includes an RF splitter configured to receive the amplified cellular signal and provide the amplified cellular signal to each of the plurality of antennas located within the RF shielded cabinets of the testing system.

Abstract: This application relates to apparatus and methods for automatically configuring devices under test to allow for the loading of software, such as firmware and applications, onto the devices under test. In one example, a testing system includes a testing frame with multiple cabinets. Each cabinet houses a device, such as a smartphone. The testing system also includes a testing computer communicatively coupled to the devices, such as through a USB connection. The testing computer may receive, from a database, workflow data for each type of device. The workflow data characterizes a workflow to follow to configure each type of device. For each device, the testing computer determines human interface device (HID) actions based on the workflow data corresponding to the device. Further, the testing computer transmits the corresponding HID actions to each device, causing the devices to perform one or more configuration operations to allow for the loading of software.

Abstract: Apparatus and methods for automatically testing mobile devices are disclosed according to various embodiments. In one example, a disclosed apparatus includes: a robot having a retention device into which the mobile device to be tested is positioned; a test computer having a processor and a non-transitory computer readable storage medium storing test software for testing the mobile device; and a user monitor electrically connected to the test computer and configured for providing a result of the testing of the mobile device. The mobile device is wirelessly connected to the test computer and has a test application installed thereon corresponding to the test software. The robot is configured for performing interaction and manipulation of the mobile device in cooperation with the test application and the test software during the testing.

Abstract: Apparatus and methods for automatically removing customer data of a mobile device are disclosed according to various embodiments. In one example, a disclosed method comprises: detecting a mobile device connected to a slot; automatically determining whether the mobile device is valid based on data in a file system; upon determining that the mobile device is valid, automatically determining an operating system managing the mobile device; and automatically removing customer data of the mobile device based on the operating system.

Abstract: A system to physically remove data including customer personal information from mobile devices includes a computer; an input device to input to the computer a unique identifier associated with a board; a computer numerical control (CNC) machine controlled by the computer and configured to physically remove a predetermined chip from the board; a camera to record the CNC machine physically removing the predetermined chip from the board; and a memory to store a first file comprising the camera's recording and to store a second file comprising a record associating the unique identifier associated with the board to the camera's recording.

Abstract: Systems and methods for automatically testing a network switch are disclosed according to various embodiments. In one example, a method for automatically and simultaneously testing Power over Ethernet (PoE) ports and traffic throughput of a network switch is disclosed. A data traffic is generated by a network tester with a predetermined speed based on a configuration of the network switch. The data traffic is directed through the PoE ports of the network switch. At least one PoE tester connected to the network switch via the PoE ports of the network switch is configured, e.g. by a test application running on a test computer. A first result of testing the PoE ports is obtained by the test computer from the at least one PoE tester. A second result of testing the traffic throughput of the network switch is obtained by the test computer from the network tester.