Patents Assigned to Cox communications, INC
  • Publication number: 20230359543
    Abstract: Disclosed are systems and methods for proactive service health detection. An example method may include receiving, by a first computing system, first data associated with a first application at a first time and second data associated with the first application at a second time. The example method may also include receiving an indication of an anomaly associated with the first application at the second time. The example method may also include comparing, by a first natural language processing model on the first computing system, the second data and the first data. The example method may also include determining, by the first natural language processing model and based on the comparison, a first difference indicative that a portion of the first data is different than a same portion of the second data. The example method may also include receiving third data associated with the first application.
    Type: Application
    Filed: May 6, 2022
    Publication date: November 9, 2023
    Applicant: Cox Communications, Inc.
    Inventors: Jignesh Patel, Ron Lev, Kenny Chau
  • Patent number: 11809270
    Abstract: Telematics-based device troubleshooting, self-repair, and optimization are provided. A system, method, and computer readable storage device collect telemetry data associated with the health of networked CPE devices, service provider data, and service and repair data associated with CPE devices, analyze the collected information, and detect and predict issues that can affect the functioning and operation of CPE devices. Analysis of collected data can be based on self-check rules. In some implementations, troubleshooting steps or rules can be executed by a server device or communicated to a CPE device for enabling self-troubleshooting and self-correction of an issue. Self-check and troubleshooting rules can be configured according to insights derived from machine learning techniques applied to collected data (e.g.
    Type: Grant
    Filed: March 29, 2021
    Date of Patent: November 7, 2023
    Assignee: Cox Communications, Inc.
    Inventors: Yousef Wasef Nijim, James Alan Strothmann
  • Publication number: 20230353408
    Abstract: Disclosed are systems and methods for multiple spectrum plans on a single cable segment. An example method may include causing, by a processor, to send an indication to a first customer premises device (CPE) of a Data Over Cable Service Interface Specification (DOCSIS) network to transmit and receive data outside of a second frequency range, wherein the first CPE is configured to transmit and receive data over the DOCSIS network using a first frequency spectrum, wherein the first CPE is configured to transmit upstream data in a first frequency range between a first frequency and the second frequency, and wherein the DOCSIS network further comprises a second CPE configured to transmit and receive data on the DOCSIS network using a second frequency spectrum, wherein the second CPE is configured to transmit upstream data in a second frequency range between the second frequency and a third frequency.
    Type: Application
    Filed: April 29, 2022
    Publication date: November 2, 2023
    Applicant: Cox Communications, Inc.
    Inventor: Jeffrey Finkelstein
  • Publication number: 20230325759
    Abstract: This disclosure describes systems, methods, and devices related to providing real-time response strategies in a supply chain. A system may be configured to obtain first sensor data collected from a first tracking device associated with a first asset, determine a first set of external data associated with the first asset, determine, based at least in part on the first sensor data and the first set of external data, a probability of failure and a mode of failure, and responsive to a determination that the probability of failure exceeds a failure threshold: determine a mitigation for the mode of failure that is available based at least in part on the first sensor data and the first set of external data, determine one or more real-world actions corresponding to the mitigation that, if performed, remediate the mode of failure, and cause the one or more real-world actions to be performed.
    Type: Application
    Filed: April 8, 2022
    Publication date: October 12, 2023
    Applicant: Cox Communications, Inc.
    Inventors: David Lee, Jacob Mapel, Hunter Shinn, Zach Ritter, Alexis Cohen, Amanda Marotti, Barbara Hernandez
  • Publication number: 20230281636
    Abstract: Disclosed are systems and methods for generating customer experience scores. An example method may include determining, via a processor, a first event impacting one or more users on a network. The example method may also include determining, via the processor, a first time period during which the first event occurs. The example method may also include determining, via the processor, a first number of interactions that occurred during the first time period between the one or more users and a network service provider. The example method may also include determining, via the processor and using a correlation model, a first relationship between the first event and the first number of interactions during the first time period. The example method may also include determining, via the processor, a second event impacting a first user.
    Type: Application
    Filed: March 7, 2022
    Publication date: September 7, 2023
    Applicant: Cox Communications, Inc.
    Inventors: Brad Pfaff, London Lamb, Ryan Carroll, Damon Hansen, Bryana Benson, Brian Stublen, Brandy Riherd, Ben Vijayakumar, Kieran Ram, Christian Welin
  • Patent number: 11743515
    Abstract: Substituting video on demand (VOD) content items for video content recorded onto a digital video recorder (DVR) or selected to be recorded onto a DVR is provided. Oftentimes, there is overlap between content that a user has recorded on his DVR or is selecting to record onto his DVR and video content that is available in a VOD library. When a user selects to record video content, selects to play recorded content, when a storage space reaches a predetermined capacity, or according to a predetermined time interval, a query may be performed to search for VOD content items that match recorded content or content selected to be recorded. If a match is found, the VOD content item may be substituted for the DVR recording. When a user selects to playback the content, the content may be streamed from the VOD library. Advertising may also be inserted.
    Type: Grant
    Filed: June 26, 2013
    Date of Patent: August 29, 2023
    Assignee: Cox Communications, Inc.
    Inventors: Douglas D. Gravino, Mark Matthew Gathen
  • Publication number: 20230267774
    Abstract: Systems and methods are disclosed for sending vehicle information and health data over a wireless network. An example method may include receiving, from an on-board diagnostic (OBD) device associated with a vehicle and over a LoRaWAN network, a first message including first data, wherein the first data is a first category of data received by the OBD device from the vehicle. The example method may also include receiving, from the OBD device and over the LoRaWAN network, a second message including second data, wherein the second data is a second category of data received by the OBD device from the vehicle.
    Type: Application
    Filed: February 21, 2022
    Publication date: August 24, 2023
    Applicant: Cox Communications, Inc.
    Inventors: Peyton Riley, Matt Shorts, Spencer Fowler, Oluwafemi Adeyemi, Mark Barton, Barak Weinisman, Altan Stalker
  • Patent number: 11736781
    Abstract: Aspects of the present disclosure reduce visual artifacts and provide robust video signals to end-user equipment. According to an aspect, a system includes a splice point controller that analyzes video to detect and compensate for content boundary misalignments. The splice point controller can process video streams by analyzing splice point parameters and/or dynamically updating adjustment values associated with splice points to ensure appropriate transitions from primary content to secondary or alternate content. After determining an adjustment value for a splice point, the splice point controller can provide splice point adjustment feedback to a signal processing engine and/or to a secondary content source as part of synchronizing outputs of a transcoder farm and/or the secondary content source. For example, the splice point controller can operate to align a splice point adjustment value associated with an SCTE-35 descriptor with an actual live splice point time that is included with a live broadcast.
    Type: Grant
    Filed: April 18, 2022
    Date of Patent: August 22, 2023
    Assignee: Cox Communications, Inc.
    Inventors: Ray Killick, Jayasri Devalapalli, Muhammad Asif Raza, Ramkumar Krishnan
  • Patent number: 11711298
    Abstract: The present disclosure relates to multi-MAC controllers and single PHY systems and methods. An example method may include receiving, at a remote PHY device and from a first MAC device located at a headend of a network, a first data packet, including a first identifier. The example method may also include determining, by the remote PHY device and using the first identifier included in the first data packet, a first output of the PHY device onto which to transmit the first data packet, the first output including a first group of customer devices. The example method may also include receiving, at the remote PHY device and from a second MAC device located at the headend, a second data packet, including a second identifier. The example method may also include determining, by the remote PHY device and using the second identifier included in the second data packet, a second output of the PHY device onto which to transmit the second data packet, the second output including a second group of customer devices.
    Type: Grant
    Filed: October 21, 2020
    Date of Patent: July 25, 2023
    Assignee: Cox Communications, Inc.
    Inventor: Jeff Finkelstein
  • Patent number: 11696001
    Abstract: This disclosure describes systems, methods, and devices related to immersive digital media. A method may include receiving, at a first device, first volumetric data, and second volumetric data including a first volumetric time slice of a first volumetric media stream. The method may include determining that the first volumetric time slice includes a first portion and a second portion, the first portion representing a first object and including an amount of the second volumetric data. The method may include determining that the first volumetric data represents the first object. The method may include generating a second volumetric time slice including the first volumetric data and the second portion of the first volumetric time slice, and generating a second volumetric media stream including the second volumetric time slice. The method may include sending the second volumetric media for presentation at a third device.
    Type: Grant
    Filed: June 29, 2020
    Date of Patent: July 4, 2023
    Assignee: COX COMMUNICATIONS, INC.
    Inventor: Keith Alan Rothschild
  • Patent number: 11689308
    Abstract: This disclosure describes devices and methods related to multiplexing optical data signals. A method may be disclosed. The method may comprise receiving, by a dense wave division multiplexer (DWDM), one or more optical data signals. The method may comprise combining, by the DWDM, the one or more optical data signals. The method may comprise outputting, by the DWDM, the combined one or more optical data signals to a first circulator. The method may also comprise combining, by the WDM, the second optical data signal and one or more third signals, and outputting an egress optical data signal to an optical switch. The method may also comprise outputting, by the optical switch, the egress optical data signal on a primary fiber.
    Type: Grant
    Filed: March 7, 2022
    Date of Patent: June 27, 2023
    Assignee: COX COMMUNICATIONS, INC.
    Inventor: Harjinder S. Ghuman
  • Patent number: 11689397
    Abstract: In various embodiment, the disclosed systems, methods, and apparatuses describe extending the usage spectrum for cable networks (e.g., hybrid fiber-coaxial networks). In particular, embodiments of the disclosure described determining a first portion of a signal having a first frequency band, the first frequency band being greater than approximately 1.2 GHz; determining a second portion of the signal having a second frequency band, the second frequency band being less than or equal to approximately 1.2 GHz; applying an attenuation to the first portion of the signal; and transmitting the second portion of the signal at a flat power-spectral density. Various other related systems, methods, and apparatuses are described.
    Type: Grant
    Filed: March 30, 2022
    Date of Patent: June 27, 2023
    Assignee: COX COMMUNICATIONS, INC.
    Inventor: Jeffrey L. Finkelstein
  • Patent number: 11689287
    Abstract: This disclosure describes, among other things, an Optical Communications Module Link Extender (OCML) including embedded Ethernet and PON amplification rather than relying on a separate amplification module for Ethernet and/or PON signals transmitted through the OCML. Providing an OCML that is able to provide the appropriate amplification to transmit both Ethernet and PON signals may be accomplished by using one or more Raman pumps on the signals transmitted in the upstream direction through the OCML (for example, upstream from one or more customer devices to one or more OLTs for PON signals. This OCML configuration may allow for a more cost-effective and efficient system with a smaller footprint than a system that relies on external amplification modules to transmit Ethernet or PON signals.
    Type: Grant
    Filed: August 13, 2021
    Date of Patent: June 27, 2023
    Assignee: COX COMMUNICATIONS, INC.
    Inventor: Harjinder S. Ghuman
  • Patent number: 11677759
    Abstract: Aspects of the present disclosure provide for the detection and/or use of countermeasures to prevent and/or limit unauthorized devices from accessing and/or using another's communication network. An exemplary system includes a cloud controller and a gateway device that communicate via the infrastructure provided by a service provider communication network, wherein the gateway device operates in part to execute a device discovery algorithm to detect devices that are connected to a network facilitated by the gateway device and/or employ countermeasures to thwart further access by any unauthorized device. An exemplary method executes a device discovery algorithm to apply one or more of a plurality of device discovery protocols to detect devices that are connected to a network facilitated by a gateway device and/or implement countermeasures to block further access. Other aspects are described in detail herein.
    Type: Grant
    Filed: July 2, 2020
    Date of Patent: June 13, 2023
    Assignee: COX COMMUNICATIONS, INC.
    Inventors: Michael Paul Overcash, David Adam Taylor, Yousef Wasef Nijim
  • Publication number: 20230142570
    Abstract: Disclosed are systems and methods for priority emergency messages over Wi-Fi. Particularly, the systems and methods may relate to an emergency message prioritization feature that may be used in association with Wi-Fi networks (for example, based on the 802.11 wireless standard). The feature may allow a station (STA) to request for such prioritization from an access point (AP) to allow the STA to receive priority in message transmission/receipt during emergency situations.
    Type: Application
    Filed: November 3, 2022
    Publication date: May 11, 2023
    Applicant: Cox Communications, Inc.
    Inventor: Carol Jeanette Ansley
  • Patent number: 11646812
    Abstract: This disclosure describes devices and methods related to multiplexing optical data signals. A method may be disclosed for multiplexing one or more optical data signals. The method may comprise receiving, by a dense wave division multiplexer (DWDM), one or more optical data signals. The method may comprise combining, by the DWDM, the one or more optical data signals. The method may comprise outputting, by the DWDM, the combined one or more optical data signals to one or more wave division multiplexer (WDM). The method may comprise combining, by the one or more WDM, the combined one or more optical data signals and one or more second optical data signals, and outputting an egress optical data signal comprising the combined one or more optical data signals and one or more second optical data signals.
    Type: Grant
    Filed: June 21, 2021
    Date of Patent: May 9, 2023
    Assignee: COX COMMUNICATIONS, INC.
    Inventors: Harjinder S. Ghuman, Christopher Palmquist, David Job, Robert Kuse
  • Patent number: 11645414
    Abstract: Systems, methods, and computer readable media for providing a streamlined, comprehensive data privacy opt in and opt out solution. Data privacy laws, also known as data protection laws or consumer privacy laws, prohibit the disclosure or misuse of information held on private individuals. A first device may receive a request from a second device, the request associated with a user. The first device may determine, and based on the user, a privacy regulation. The device may determine a setting associated with the privacy regulation. The device may send, to the second device, the setting.
    Type: Grant
    Filed: August 2, 2019
    Date of Patent: May 9, 2023
    Assignee: COX COMMUNICATIONS, INC.
    Inventors: Len Barlik, William Bayless Bracker, Matthew Edwin Carothers, Donald W. Johnson, Michael J. Pacifico, Jemin Thakkar, Christian Ulf Welin
  • Patent number: 11616591
    Abstract: This disclosure describes C and L band optical communications module link extender, and related systems and methods. An example method may include receiving, by a dense wave division multiplexer (DWDM) at a headend, one or more optical data signals over a C band and an L band. The example method may also include combining the one or more optical data signals. The example method may also include outputting a second signal to a first WDM at the headend. The example method may also include separating, by the first WDM, the second signal into a C band signal and an L band signal. The example method may also include outputting the C band signal to a first amplifier at the headend and the L band signal to a second amplifier at the headend. The example method may also include amplifying, by the first amplifier, the C band signal. The example method may also include outputting an amplified C band signal to a coexistence filter.
    Type: Grant
    Filed: September 15, 2021
    Date of Patent: March 28, 2023
    Assignee: Cox Communications, Inc.
    Inventor: Harjinder S. Ghuman
  • Patent number: 11611467
    Abstract: This disclosure describes systems, methods, and devices related to network outage management. A method may include receiving a first indication of a first cable system outage. The method may include identifying a start time associated with the first cable system outage, and determining, based on the start time, a time period during which to refrain from generating a service ticket indicative of the first cable system outage. The method may include determining that the first cable system outage has not ended at an end time of the time period, and receiving a second indication of a second cable system outage. The method may include determining that the second cable system outage begins during the time period and has not ended at the end time. The method may include generating and sending a service ticket indicative of the first cable system outage and the second cable system outage.
    Type: Grant
    Filed: August 5, 2022
    Date of Patent: March 21, 2023
    Assignee: Cox Communications, Inc.
    Inventors: Drew Milley, Tuba Aktaran-Kalayci, Brad Pfaff, Brian Stublen, Shane Yates, Will Gao, Christian Welin
  • Patent number: 11601288
    Abstract: A secure connection to a router web UI is provided. In one implementation, responsive to a client request to securely connect to a router web server (RWS), the RWS generates and sends a certificate signing request (CSR) to a remote-security certificate server (R-SCS). Upon validation of the RWS, the R-SCS signs and transmits a router web UI certificate (RWUIC) to the RWS to present to the client. In another implementation, the router includes a local-SCS (L-SCS) that periodically obtains a short-lived intermediate certification authority (ICA) certificate from the R-SCS. Responsive to a client request for secure access to the RWS, the RWS generates and sends a CSR to the L-SCS for the RWUIC. The L-SCS signs the RWUIC and passes the ICA certificate and RWUIC to the RWS, which presents the certificate(s) to the client. Upon validation of the certificate(s), a secure channel between the client and RWS is established.
    Type: Grant
    Filed: August 21, 2019
    Date of Patent: March 7, 2023
    Assignee: Cox Communications, Inc.
    Inventors: Kinney Chapman Bacon, David Adam Taylor