Patents Assigned to Cox communications, INC
  • Publication number: 20230010898
    Abstract: This disclosure describes systems, methods, and devices related to coordinating the exchange of information relating to the delivery of assets (e.g., packages, freight, supplies, parts, materials, raw goods, inventory, tools, and equipment) in a supply chain or inventor management context. A status token may be provided to an unauthorized user, wherein the status token is initialized in an invalid state. Attempts to query status information while the status token may be denied and/or convey no information regarding the status of the asset. If an adverse condition occurred during a designated time period, status information for the asset may be provided.
    Type: Application
    Filed: July 12, 2021
    Publication date: January 12, 2023
    Applicant: Cox Communications, Inc.
    Inventors: David Lee, Jacob Mapel, Hunter Shinn, Zach Ritter, Alexis Cohen
  • Patent number: 11546198
    Abstract: The present disclosure relates to multi-MAC controller and single PHY systems and methods. An example method may include transmitting, via a first device in a Data Over Cable Service Interface Specification (DOCSIS) network, a first block of data within a first time slot and at a first power level, the first power level being based on an attenuation of a first network tap device associated with the first device. The example method may also include transmitting, via a second device in the DOCSIS network, a second block of data within the first time slot and at a second power level, the second power level being based on an attenuation of a second network tap device associated with the second device, the first power level being different than the second power level.
    Type: Grant
    Filed: January 26, 2021
    Date of Patent: January 3, 2023
    Assignee: Cox Communications, Inc.
    Inventor: Jeff Finkelstein
  • Publication number: 20220413993
    Abstract: This disclosure describes systems, methods, and devices related to anomaly detection of CPE firmware revisions. A method may include collecting metrics data for a plurality of customer-provided equipment (CPE) models over a window of time; training a first autoencoder for a first CPE model of the plurality of CPE models using at least a portion of the metrics data to detect anomalies within a plurality of firmware versions of the first CPE model; identifying, using the first autoencoder, that a first firmware version of the plurality of firmware versions is anomalous across a first time series; and storing data indicating that the first firmware version of the plurality of firmware versions is anomalous across the first time series. Metrics data may include one or more of interactive voice response (IVR) session data; calls handled data; and truck schedule data.
    Type: Application
    Filed: June 29, 2021
    Publication date: December 29, 2022
    Applicant: Cox Communications, Inc.
    Inventors: Serge Farinas, Taewoon Kong, Bradley Demerich
  • Patent number: 11523193
    Abstract: This disclosure describes, among other things, an Optical Communications Module Link Extender (OCML) including embedded Ethernet and PON amplification rather than relying on a separate amplification module for Ethernet and/or PON signals transmitted through the OCML. Providing an OCML that is able to provide the appropriate amplification to transmit both Ethernet and PON signals may be accomplished by using one or more Raman pumps on the signals transmitted in the upstream direction through the OCML (for example, upstream from one or more customer devices to one or more OLTs for PON signals. This OCML configuration may allow for a more cost-effective and efficient system with a smaller footprint than a system that relies on external amplification modules to transmit Ethernet or PON signals.
    Type: Grant
    Filed: June 10, 2021
    Date of Patent: December 6, 2022
    Assignee: Cox Communications, Inc.
    Inventor: Harjinder S. Ghuman
  • Publication number: 20220376810
    Abstract: This disclosure describes devices and methods related to multiplexing optical data signals. A method may be disclosed. The method may comprise receiving, by a dense wave division multiplexer (DWDM), one or more optical data signals. The method may comprise combining, by the DWDM, the one or more optical data signals. The method may comprise outputting, by the DWDM, the combined one or more optical data signals to a first circulator. The method may also comprise combining, by the WDM, the second optical data signal and one or more third signals, and outputting an egress optical data signal to an optical switch. The method may also comprise outputing, by the optical switch, the egress optical data signal on a primary fiber.
    Type: Application
    Filed: March 7, 2022
    Publication date: November 24, 2022
    Applicant: Cox Communications, Inc.
    Inventor: Harjinder S. GHUMAN
  • Publication number: 20220376969
    Abstract: This disclosure describes systems, methods, and devices related to network outage management. A method may include receiving a first indication of a first cable system outage. The method may include identifying a start time associated with the first cable system outage, and determining, based on the start time, a time period during which to refrain from generating a service ticket indicative of the first cable system outage. The method may include determining that the first cable system outage has not ended at an end time of the time period, and receiving a second indication of a second cable system outage. The method may include determining that the second cable system outage begins during the time period and has not ended at the end time. The method may include generating and sending a service ticket indicative of the first cable system outage and the second cable system outage.
    Type: Application
    Filed: August 5, 2022
    Publication date: November 24, 2022
    Applicant: Cox Communications, Inc.
    Inventors: Drew Milley, Tuba Aktaran-Kalayci, Brad Pfaff, Brian Stublen, Shane Yates, Will Gao, Christian Welin
  • Patent number: 11509599
    Abstract: Systems and methods are described for enabling quantum computing at an edge node of a network. For example, a machine learning component residing on each of a plurality of edge nodes of the network may be implemented to distribute application processing by network location and processing type, including distribution among classical processing at a central cloud, classical processing at an edge node, and quantum processing at a quantum edge node including a quantum computing device. By distributing certain applications, such as latency-sensitive applications of a higher order of complexity, to an edge node, and particularly a quantum edge node, latency may be reduced and complex application code may be processed more quicky using quantum computations. For applications to be processed using quantum processing, the machine learning component may further identify qubits for the quantum processing and define containers based on the qubits for deployment by the quantum computing device.
    Type: Grant
    Filed: August 26, 2021
    Date of Patent: November 22, 2022
    Assignee: Cox Communications, Inc.
    Inventors: Yousef Wasef Nijim, Anthony Joseph Insinga, Joshua Paul Bernard Sommer
  • Patent number: 11509498
    Abstract: Optimized automated access network connectivity is provided. A network connecting device (NCD) may perform an optimized access network setup process upon boot-up to connect to an access network. The optimized process may be determined by a cloud-based machine-learning system based on learned connecting and network usage behaviors. The optimized process may include a sequence of network connectivity evaluations configured to minimize the setup time associated with discovering and connecting to an access network. The optimized process may further reduce or eliminate the probability of device failure due to an erroneous access network implementation by establishing communications with a test server prior to committing an access operating mode to non-volatile memory. The NCD may be configured to modify the device's master configuration settings to include the optimized process such that when a master reset is performed, the device may utilize the optimized process to discover and connect to the access network.
    Type: Grant
    Filed: May 26, 2020
    Date of Patent: November 22, 2022
    Assignee: Cox Communications, Inc.
    Inventors: Michael Paul Overcash, Yousef Wasef Nijim, James Alan Strothmann
  • Patent number: 11502770
    Abstract: This disclosure describes devices and methods related to multiplexing optical datasignals. A method may be disclosed. The method may comprise receiving, by a dense wave division multiplexer (DWDM), one or more optical data signals. The method may comprise combining, by the DWDM, the one or more optical data signals. The method may comprise outputting, by the DWDM, the combined one or more optical data signals to a first circulator. The method may also comprise combining, by the WDM, the second optical data signal and one or more third signals, and outputting an egress optical data signal to an optical switch. The method may also comprise outputting, by the optical switch, the egress optical data signal on a primary fiber.
    Type: Grant
    Filed: June 22, 2021
    Date of Patent: November 15, 2022
    Assignee: Cox Communications, Inc.
    Inventor: Harjinder S. Ghuman
  • Publication number: 20220351365
    Abstract: The disclosure is directed to, among other things, systems and methods for troubleshooting equipment installations using machine learning. Particularly, the systems and methods described herein may be used to validate an installation of one or more devices (which may be referred to as “customer premises equipment (CPE)” herein as well) at a given location, such as a customer's home or a commercial establishment. As one non-limiting example, the one or more devices may be associated with a fiber optical network, and may include a modem and/or an optical network terminal (ONT). However, the one or more devices may include any other types of devices associated with any other types of networks as well.
    Type: Application
    Filed: May 3, 2021
    Publication date: November 3, 2022
    Applicant: Cox Communications, Inc.
    Inventors: Monte Fowler, Lalit Bhatia, Jagan Arumugham
  • Publication number: 20220353004
    Abstract: This disclosure describes, among other things, an Optical Communications Module Link Extender (OCML) including embedded Ethernet and PON amplification rather than relying on a separate amplification module for Ethernet and/or PON signals transmitted through the OCML. Providing an OCML that is able to provide the appropriate amplification to transmit both Ethernet and PON signals may be accomplished by using one or more Raman pumps on the signals transmitted in the upstream direction through the OCML (for example, upstream from one or more customer devices to one or more OLTs for PON signals. This OCML configuration may allow for a more cost-effective and efficient system with a smaller footprint than a system that relies on external amplification modules to transmit Ethernet or PON signals.
    Type: Application
    Filed: July 18, 2022
    Publication date: November 3, 2022
    Applicant: Cox Communications, Inc.
    Inventor: Harjinder Ghuman
  • Patent number: 11488508
    Abstract: Different functional views for a mobile device are provided depending on orientation of the device. The mobile device includes an enclosure and a display disposed within the enclosure, wherein the display presents a functional view to a user when the device is positioned in a first orientation and a second functional view when the display is rotated to a second orientation.
    Type: Grant
    Filed: August 9, 2021
    Date of Patent: November 1, 2022
    Assignee: Cox Communications, Inc.
    Inventors: Philip John Stroffolino, Terry Douglas Lee
  • Patent number: 11489601
    Abstract: Embodiments of the present disclosure provide methods, systems, apparatuses, and computer program products for auto-adjustment signal quality. A method may include determining one or more cable modem devices configured to communicate with a device via a network. The method may include sending poll requests to the one or more cable modem devices to determine a signal power level associated with each of the one or more cable modem devices. The method may include receiving a first poll response from a first cable modem device. The method may include determining, based on the first poll response, a first signal strength associated with the first cable modem device. The method may include determining that the first signal strength deviates from a signal strength threshold. The method may include determining, based on the determination that the first signal strength deviates from the signal strength threshold, a first adjustment to an output power of the device for the first cable modem device.
    Type: Grant
    Filed: September 1, 2020
    Date of Patent: November 1, 2022
    Assignee: Cox Communications, Inc.
    Inventors: Shane Yates, Joseph Keller, Christian Welin, Amrit Shaswat, Brian Stublen, Brad Pfaff, Drew Milley, Alexis Hwang, David Norman
  • Publication number: 20220327534
    Abstract: A system, method and computer-readable medium for providing comprehensive security to business systems by distributing the security for accessing the business systems across databases at a plurality of locations. The distributed security simplifies security maintenance and is used to control all aspects of a business. The generation of bills, pings converter boxes, schedules pay per view, etc. are handled by the distributed security.
    Type: Application
    Filed: April 18, 2022
    Publication date: October 13, 2022
    Applicant: Cox Communications, Inc.
    Inventors: Brenda B. Little, Kirk H. Warren
  • Patent number: 11456924
    Abstract: The disclosed systems are directed to Internet of Things (IoT) devices and techniques. In particular, the disclosed systems can identify an IoT device and a corresponding device type to be scheduled for a data transmission or a data reception over at least one wired or wireless network; determine a data priority associated with the IoT device, the data priority corresponding to the device type; determine, based at least in part on the data priority or the device type, a bandwidth and a time for data transmission or reception to or from the IoT device using an IoT data over cable service interface specification (IoT DOCSIS) protocol; generate a grant packet in accordance with a service flow, the service flow registered for the second device; and communicate with the second device at the time and at the bandwidth.
    Type: Grant
    Filed: September 13, 2019
    Date of Patent: September 27, 2022
    Assignee: Cox Communications, Inc.
    Inventor: Jeffrey L. Finkelstein
  • Patent number: 11457006
    Abstract: Aspects of the present disclosure provide for systems and methods to automatically load security access files and/or keys on a local digital controller serving subscriber communication equipment, but are not so limited. A disclosed system operates to use a deployment manager as part of auto-loading security access files and/or keys on a local digital controller serving subscriber communication equipment. A disclosed method operates in part to auto-load security access files and/or keys on a local digital controller serving subscriber communication equipment.
    Type: Grant
    Filed: November 23, 2020
    Date of Patent: September 27, 2022
    Assignee: Cox Communications, Inc.
    Inventors: Steven Blake James, Anthony Paul Davis, Jose Ignacio Gonzalez, Nick Anthony Sargent, Jeffrey Alan Bergstedt
  • Patent number: 11438213
    Abstract: This disclosure describes systems, methods, and devices related to network outage management. A method may include receiving a first indication of a first cable system outage. The method may include identifying a start time associated with the first cable system outage, and determining, based on the start time, a time period during which to refrain from generating a service ticket indicative of the first cable system outage. The method may include determining that the first cable system outage has not ended at an end time of the time period, and receiving a second indication of a second cable system outage. The method may include determining that the second cable system outage begins during the time period and has not ended at the end time. The method may include generating and sending a service ticket indicative of the first cable system outage and the second cable system outage.
    Type: Grant
    Filed: April 27, 2021
    Date of Patent: September 6, 2022
    Assignee: Cox Communications, Inc.
    Inventors: Drew Milley, Tuba Aktaran-Kalayci, Brad Pfaff, Brian Stublen, Shane Yates, Will Gao, Christian Welin
  • Patent number: 11431350
    Abstract: A method performed in real-time includes receiving and storing time-based data over a specific time period and dividing the specific time period into a plurality of time windows. The method further includes determining that data associated with two or more proximate time windows are within a predetermined variance of one another and responsive to the determination: generating a mathematical function representative of the data associated with the two or more proximate time windows, deleting the data associated with the two or more proximate time windows, and generating a representation of the deleted data from the mathematical function. In certain embodiments, the data comprises empirical network telemetry data.
    Type: Grant
    Filed: February 5, 2021
    Date of Patent: August 30, 2022
    Assignee: Cox Communications, Inc.
    Inventors: Jignesh B. Patel, Pavan Kumar Surapaneni, Pavan Chandrashekar, Marco Antonio Valero, Kyle Allen Cooper
  • Patent number: 11432053
    Abstract: A URL personalization system allowing a television service provider to dynamically associate multiple URLs with the video content item being viewed by the customer is provided. The associated URLs point to additional content that may be of interest to different customer demographics. A generic URL linking to the associated URLs may be inserted into the video content item. The system may personalize the generic URL by replacing or modifying the generic URL with a personalized URL based on information specific to the customer viewing the content before streaming the content or when additional content is requested. The customer is redirected to the personalized URL to obtain the additional content. This allows the television service provider to send a single video content item to all customers or large groups of customers while providing individual customers with an enhanced interactive television viewing experience.
    Type: Grant
    Filed: May 25, 2016
    Date of Patent: August 30, 2022
    Assignee: Cox Communications, Inc.
    Inventors: Yousef Wasef Nijim, James Alan Strothmann, Jay Paul Langa, Eric S. Roberts
  • Publication number: 20220263577
    Abstract: This disclosure describes, among other things, an Optical Communications Module Link Extender (OCML) including embedded Ethernet and PON amplification rather than relying on a separate amplification module for Ethernet and/or PON signals transmitted through the OCML. Providing an OCML that is able to provide the appropriate amplification to transmit both Ethernet and PON signals may be accomplished by using one or more Raman pumps on the signals transmitted in the upstream direction through the OCML (for example, upstream from one or more customer devices to one or more OLTs for PON signals. This OCML configuration may allow for a more cost-effective and efficient system with a smaller footprint than a system that relies on external amplification modules to transmit Ethernet or PON signals.
    Type: Application
    Filed: August 13, 2021
    Publication date: August 18, 2022
    Applicant: Cox Communications, Inc.
    Inventor: Harjinder S. Ghuman