Abstract: A media system includes a computer network, a media device supporting a network-based media sharing protocol, a plurality of output devices located at a plurality of physical locations within a hospitality establishment, and a system controller. In response to a first event, the system controller assigns the media device to a particular guest device by reconfiguring one or more components of the computer network to enable the particular guest device to utilize the network-based media sharing protocol to share media over the computer network with the media device, and commands an output device located at a physical location associated with the particular guest device to play media corresponding to the media signal outputted by the media device on the output port. In response to a second event, the system controller un-assigns the media device from the particular guest device and commands the output device to stop playing the media.

Abstract: A media server is for enabling codeless pairing between a mobile device and a particular one of a plurality of media devices. The media server is communicatively coupled to the mobile device and the media devices via a computer network. The media server receives a request by a first media device to enter a codeless pairing mode, queries a database to determine whether any other of the media devices is currently in the codeless pairing mode—and, when yes, the media server transmits a busy message to the first media device, and, when no, the media server detects a media session initiated by the mobile device. Upon detecting the media session, the media server pairs the mobile device with the first media device and causes the first media device to play media content associated with the media session.

Abstract: A media system includes a plurality of set-top boxes coupled to a coax network and a controller. The controller displays a first passkey to a user in response to receiving a request from the user to activate playback of a media content on a particular set-top box. The set-top box receives the first passkey from the user and determines whether the user is authorized to activate playback of the media content by comparing the first passkey received from the user with a second passkey obtained from a passkey module on the set-top box. When the user is determined by the set-top box to be authorized to activate playback of the media content, the set-top box determines a radio frequency channel of the coax network according to the first passkey received from the user and begins playback of the media content received on the radio frequency channel on a display device.

Abstract: An interface gateway facilitates communication between a first device and a second device serving a hospitality establishment. The first device is one of a property management system (PMS) and a guest service device, and the second device is the other of the property management system (PMS) and the guest service device. One or more communication ports perform data communications with the first device and the second device. One or more processors receive a message from the first device, determine that the message is in a first format, determine that the message is applicable to the second device, determine that the second device supports a second format, convert the message to the second format, store the message in a transmit queue with an indication of whether a confirmation reply is expected from the second device, and send the message in the second format to the second device.

Abstract: A hotspot provides an open wireless network and a secure wireless network. The open wireless network has no network-level encryption and allows open association therewith. The secure wireless network employs network-level encryption and requires authentication of a received access credential from a client device before allowing association therewith. A system for authorizing the client device for secured access at the hotspot includes an access controller configured to establish an encrypted connection between the client device and a login portal of the hotspot over the open wireless network, and to store a user-specific access credential transmitted via the encrypted connection as a valid access credential in a credential database. The credential database is accessed by wireless access points of the hotspot to authenticate the received access credential from the client device in response to a request from the client device to associate with the secure wireless network.

Abstract: A service controller includes a network interface for coupling to a local area network of a hospitality establishment, and one or more processors coupled to the network interface. The one or more processors are configured to detect a device identifier of a user device on a local area network of a hospitality establishment, determine whether a guest of the hospitality establishment is associated with the device identifier, and automatically activate a service for the user device at the hospitality establishment in response to detecting the device identifier on the local area network when a guest of the hospitality establishment is determined to be associated with the device identifier.

Abstract: A bandwidth management system includes a plurality of queues respectively corresponding to a plurality of zones. An enqueuing module receives network traffic from one or more incoming network interfaces, determines a belonging zone to which the network traffic belongs, and enqueues the network traffic on a queue corresponding to the belonging zone. A dequeuing module selectively dequeues data from the queues and passes the data to one or more outgoing network interfaces. When dequeuing data from the queues the dequeuing module dequeues an amount of data from a selected queue, and the amount of data dequeued from the selected queue is determined according to user load of a zone to which the selected queue corresponds.

Abstract: A media system includes a computer network, a media device supporting a network-based media sharing protocol, a plurality of output devices located at a plurality of physical locations within a hospitality establishment, and a system controller. In response to a first event, the system controller assigns the media device to a particular guest device by reconfiguring one or more components of the computer network to enable the particular guest device to utilize the network-based media sharing protocol to share media over the computer network with the media device, and commands an output device located at a physical location associated with the particular guest device to play media corresponding to the media signal outputted by the media device on the output port. In response to a second event, the system controller un-assigns the media device from the particular guest device and commands the output device to stop playing the media.

Abstract: A hospitality media system includes a media system controller and a plurality of media devices located in a plurality of rooms and coupled to the media system controller. Each room has one or more in-room media devices located therein for performing a media function. A connection port allows a user of a room to establish data communications between the media system controller and a guest device. The media system controller is coupled to the connection port and configured to catalogue guest content available on the guest device to thereby form a guest content list, associate the guest content with one or more associated rooms at least including the user's room, and perform the media function utilizing content selected from the guest content list only on the in-room media devices located within the one or more associated rooms.

Abstract: A PBX system complements the mobile phones of users. Custom incoming and outgoing call rules are dynamically activated for users when the users begin utilizing a facility having at least one phone number and a number of internal phones. A custom rule causes outgoing calls made from an internal phone used by a user to have a caller ID phone number of the user's personal mobile phone rather than the facility's phone number. Another custom rule causes incoming calls made to the facility's phone number that have a source caller ID phone number matching a phone number in the user's mobile phone address book to be automatically forwarded directly to an internal phone currently utilized by the user. The user may install an application on their mobile phone, and another custom rule causes incoming calls at the user's mobile phone to be twinned while the user is at the facility.

Abstract: Network traffic, including a device identifier, is received from a guest device on a computer network of a hospitality establishment. The device identifier of the guest device is used to determine that the guest device is not already authorized to access the network service at a time the network traffic is received, the guest device hence considered an unrecognized guest device. A user profile server is queried to determine a user identifier that is associated with the device identifier of the guest device. A login database is queried to find an unexpired login record of an authorized guest device associated with the user identifier, the unexpired login record granting the authorized guest device access to the network service for an allowed access duration. The unrecognized guest device is automatically granted access to the network service for a remaining portion of the allowed access duration of the unexpired login record.

Abstract: A system includes a storage device for storing details of a plurality of reservations of a hospitality establishment. A particular reservation includes a set of reservation-specific settings affecting behavior of the computer network at the hospitality establishment during the reservation. The settings may include a registered device setting for affecting behavior of a computer network at the hospitality establishment toward a user device having a specified device identifier. The system further includes a clock unit for tracking time, and a system controller coupled to the computer network and having access to the storage device and the clock unit. The system controller automatically configures one or more network components of the computer network when a start time of the particular reservation is reached in order to activate the reservation-specific settings.

Abstract: A user profile server stores a user profile corresponding to a user identifier. The user profile includes user-specific information of a user associated with the user identifier. The server receives a location update associated with the user identifier, the location update representing a current location of the user associated with the user identifier and determine a hospitality location within a predetermined distance of the current location represented by the location update. The server communicates at least one of the user-specific information to a controller associated with the hospitality location thereby allowing the controller to provide the user-tailored experience to the user according to the at least one of the user-specific information received from the user-profile server. In this way, users who travel during unplanned trips or to locations that do not accept reservations may benefit from user-tailored experiences.

Abstract: A media server receives a request from an unpaired mobile device, queries a login database to determine whether the mobile device is logged in for high speed Internet access, and, when yes, identifies a particular guest area of the hospitality establishment according to details in its login record. One of the media devices accessible from within the particular guest area is selected and paired with the mobile device without requiring a user of the mobile device to input into the mobile device a connect code of the selected media device. In another example, a user initiates a codeless pairing mode on a particular one of the media devices and begins interacting with the media server utilizing an unpaired mobile device. Since, only one media device can be in that mode at a time, the media server pairs the newly detected unpaired mobile device with the particular media device.

Abstract: A coax server acts as a proxy between a coax transmission infrastructure and an Internet Protocol (IP) transmission infrastructure. An incoming request is received from a particular one of a plurality of coax client devices on the coax infrastructure. A request for specific media content is transmitted to a media-on-demand server in response to receiving the incoming request. A media stream is received over the IP infrastructure from the media-on-demand server, the media stream corresponding to the specific media content, and the coax server allocates a coax channel of sufficient bandwidth on the coax infrastructure and transmits the media stream on the coax channel utilizing the RF modulation scheme. A pointer indicating the coax channel on which the media stream is being transmitted is sent to the particular coax client device. The coax channel is unknown to other of the coax client devices besides the particular coax client device.

Abstract: A captive portal system includes a login database, a web server, and a name server. The name server receives a DNS request from a user device, queries the login database to determine whether the user device is logged in, and responds to the DNS request with the IP address of the web server as a resolved IP address of the specified domain name when the user device is not logged in. The web server accepts a connection request from the user device to the IP address of the web server, receives an HTTP request specifying a non-local target URL from the user device, queries the login database to determine whether the user device is logged in according to the source address of the user device, and acts as a transparent proxy between the user device and the non-local target URL when the user device is logged in.

Abstract: A plurality of controllable devices is in communication with and remotely operable by a media system controller. A storage device stores associations between respective passkeys and one or more of the controllable devices that are currently associated therewith. The controller generates a passkey in response to an occurrence of a first event associated with a particular one of the controllable devices, stores in the storage device an association between the passkey and the particular one of the controllable devices, and the passkey is displayed by the particular one of the controllable devices. The passkey is entered into a mobile device by a user. The controller receives the passkey from the mobile device, finds the particular one of the controllable devices currently associated with the passkey, and transfers commands and status information between the particular one of the controllable devices and the mobile device until an occurrence of a second event.

Abstract: An interface gateway interfaces between a first device and a second device serving a hospitality establishment. The first device is one of a property management system (PMS) and a guest service device, and the second device is the other of the property management system (PMS) and the guest service device. One or more communication ports perform data communications with the first device and the second device. One or more processors receive a message from the first device, determine that the message is in a first format, convert the message from the first format to an internal data structure, parse the message in the internal data structure to determine that the message is applicable to the second device, determine that the second device supports a second format, convert the message from the internal data structure to the second format, and send the message in the second format to the second device.

Abstract: A wireless access point includes an antenna, a connection port providing wired communications with a network, one or more processors, and a storage device having software stored therein. When executed by the one or more processors the software causes the wireless access point to respond to a probe from a client device requesting a specific service set identifier according to a wildcard service set identifier response in order to facilitate wireless association of the client device with the wireless access point regardless of the specific service set identifier requested by the client device, and to provide the client device with wireless access to the network. In this way, the client device is enabled to associate with the wireless access point and receive access to the network without a specific service set identifier requested by the client device being preprogrammed into the wireless access point.

Abstract: A server is deployed on a network and manages operation of a plurality of server instances each with a virtual frame buffer. A client establishes a connection with the server at a start of a user session. The server allocates a server instance to the client and a user interface application renders a corresponding graphical user interface to the virtual frame buffer of the allocated server instance. The server forwards updates of the graphical user interface from the virtual frame buffer to the client, where at least some of the updates include transparency information for blending the graphical user interface with additional visual information at the client. When the session is complete the server reclaims the server instance allocated to the client. In-room device requirements in guest rooms of a hospitality establishment are thereby minimized while providing enhanced user interface performance. Locations in other applications include private residences and businesses.