Abstract: The present invention involves methods and systems for managing successful completion of a network of processes. The network of processes can be represented as a graph. In this representation, the nodes of the graph represent the processes, and the edges of the graph represent events associated with the processes. Processing starts at the root node, and is based on the result of an initially unknown graph. When an event is to be produced or consumed, a message to that effect is transmitted to a component called a Q-Manager. Using the messages, which are received in event order, the Q-Manager keeps track of the state of the graph, and determines when successful completion of the processing has occurred. Once this occurs, the Q-Manager sends a notification indicating completion of the network.

Abstract: The present invention provides methods and systems for managing call reports. A call report message and information identifying a client matter are received via a wireless network, a distribution list is determined by applying a set of visibility rules, and the call report is created. Access to the call report is based on the distribution list. The visibility rules are rules that encapsulate the various legal and ethical requirements for allowing access to a client matter. The visibility rules may be created using a suitable script language, and be adjusted from time to time.

Abstract: According to the inventive method, a network, including its software environment, is suspended in a manner that completely preserves the previous running environment and frees the network to perform other tasks for a period of time, and then to resume the original test as if it had never been interrupted. The method suspends a computer network that is running a test of a first software environment. It suspends the first software environment by a software suspension and then runs a second software environment on the computer network. At the completion of the run of the second software environment, the first software environment can be resumed, as if it had not been interrupted. A sequence of steps allows for the orderly shutdown and persists the entire network's operating state at the time of suspension.

Abstract: A system and a method for comparing Extensible Markup Language (XML) documents includes providing two XML documents as XML objects to a comparison tool and providing a list of XML items to be either included or excluded from the comparison. The comparison tool provides an application program interface (API), which allows it to be plugged into any application. The adaptability of the comparison tool to any application and the ability to exclude items from the comparison, or limit the comparison to specific items, provide for a flexible tool that improves performance for a user.

Abstract: A system and method that provides a cross-platform queue viewer for use in a distributed processing system comprising a plurality of operational platforms that cooperate to perform various functions and tasks. The queues may be, for example, message queues in a distributed operating environment. A web browser is in communication with an application server. The web browser provides the application server with information regarding a query request. The application server communicates this request to one or more message servers. The message server communicates queue information responsive to the query back to the application server. The application server processes this information into a form that is easily understood by the requester.

Abstract: A method that provides access to Privileged Accounts to users with Privileged Account access permission. A message is sent to a Privileged Accounts manager when a user logs into a Privileged Account. The user must enter a reason for access. All keystrokes are logged. At the conclusion of the user session, the log file is closed and another message is sent to the Privileged Accounts manager. The log file may be sent to the manager at this time or saved for a batch transfer periodically.

Abstract: A hub-and-spoke communication arrangement is provided, in which the “hub” includes a server computer system. The “spokes” are other computers that act as message originators and/or destinations. All internal-to-external messages, and vice versa, are routed through the server computer system to reduce the number of proprietary connections needed between the internal and external entities. In addition, the server computer system provides protocol conversion, message payload conversion, encryption conversion, message broadcast, and/or message archival functionality, so that the “spoke” computers need not be concerned with providing such functionality on their own.

Abstract: A system and method that uses XML schemas to specify the set of allowed calls, to invoke multiple function calls, either hierarchically or sequentially, and to specify the calls in such a way that they can be distributed across multiple processors. An XML schema mechanism defines the format of permitted requests and, importantly, validates the requests to ensure that they match the published signature of the functions provided by the service application. Additionally, the schema mechanism validates the request to ensure that they match the published signature of any further service application that it may need to employ. In addition, supplementary information added either within the schema itself or in supporting documents may be processed programmatically. A request may consist of a hierarchy of function calls, either nested within one another or executing in series.

Abstract: According to the invention, this invention redefines the concept of a template as a set of template attributes, such as font types and color schemes, that are accessed by document-generating applications to provide uniform functionality across an organization. The template attributes are stored and distributed throughout an organization in lieu of full document templates in order to reduce storage and transmission bandwidth requirements. The template attributes are distributed from a global server to regional servers and then to user workstations to facilitate propagation and enforcement of organization-wide document formatting protocols.

Abstract: A method (and system) of discovering a significant subset in a collection of documents, includes identifying a set of documents from a plurality of documents based on a likelihood that documents in the set of documents carries an instance of information that is characteristic to the documents in the set of documents.

Abstract: A method and system for financial modeling to predict the amount of liquidity needed to support a portfolio of assets that is being financed in the commercial paper market, or any other market that is sensitive to the provision of liquidity. As the ability to access these markets is related to the rating of the assets, the model simulates rating movements over time and uses historical funding information of like assets to make estimates of future funding needs. Many aspects of the funding (draw) process are simulated (i.e., likelihood of draw, likelihood of continuing draw, and extent of draw amount). The result of the model is an estimate of reduced liquidity needs that is less than if the underlying assets were guaranteed individually, providing economic savings for the liquidity provider. A model is also described that predicts the required characteristics of a group of institutions jointly functioning as liquidity provider to the pool.

Abstract: The invention provides a currency selectable stored value instrument, whose currency may be chosen or converted at the time value is loaded, after load but prior to redemption of value, at the time of redemption, or at other times. One embodiment of the system is configured so that the stored value instrument may be a plastic card with a magnetic stripe, compatible with card readers on Automated Teller Machines (ATMs) or other terminals. In one embodiment, U.S. dollars may be converted to Mexican pesos when the stored value instrument is loaded at an ATM or other location in the United States. A user may subsequently redeem that value for legal tender in pesos at an ATM located in Mexico, for example, or for goods, services, or cash in other currencies.

Abstract: A system for providing secured file transfer protocol (“FTP”) services between a passive FTP client system coupled to a private network and a FTP server coupled to a public communication network, such as the Internet. The passive FTP client system requests a communication session with a first proxy server that is coupled to the private network. The passive FTP client system submits to the first proxy server the uniform resource locator (“URL”) of a desired FTP server. The first proxy server initiates an outbound request from the private network, through a single port on a firewall, to a second proxy server that is coupled to the public communication network. The first proxy server submits the URL to the second proxy server. The second proxy server uses the URL to establish a FTP session with the desired FTP server.

Abstract: An automated system and method for customer management deploys customer databases to profile customer service requests for distribution to appropriately assigned agent representatives. The representatives adopt particular roles according to customer care volume, inquiry type, time of day and other customer management needs. Consumer profiles may be accessed in real time to combine customer care events with cross-selling and other promotions related to the consumer's transaction history and other factors.

Abstract: The Customer Activated Multi-Value (CAM) card provides a customer with a primary use as a transaction card which can be further activated to have a secondary use as a credit card. The CAM card can be activated as a transaction card or as a transaction card with a credit card feature. Activation of the CAM card as a transaction card allows the customer to purchase goods and services from one specific vendor and to establish a relationship with that vendor for the goods or services rendered (for example, telephone calling card or gasoline product purchasing card) while enjoying reward benefits based on those purchases. Activation of the credit feature of the card allows the customer to interact with any merchant that accepts traditional credit cards such as VISA®, MASTERCARD®, AMERICAN EXPRESS®, or DISCOVER®. The combination of features allows a customer to purchase various goods and services from several different merchants.

Abstract: A computer-implemented method for facilitating electronic funds transactions is disclosed. According to one embodiment, the method may comprise the steps of: issuing a transaction card to a cardholder by associating the transaction card with a demand deposit account from which the cardholder is authorized to electronically disburse funds; receiving an authorization request for an attempted transaction between a merchant and the cardholder, the authorization request containing information associated with the transaction card and the attempted transaction; processing the authorization request based on one or more predetermined business rules; authorizing the transaction without immediately settling the transaction against the demand deposit account of the cardholder; and settling the transaction, at a time subsequent to the execution of the transaction, through automated clearing house (ACH) from funds retained within the demand deposit account of the cardholder.

Abstract: A system and method for identifying and offering reward programs. The method comprises the step of determining at least one rewards program associated with a user. The next step involves determining the user's transaction history or reward program history with a first reward card associated with the rewards program. Then, the method determines at least one alternative reward programs to offer the user based on the user's transaction history or reward program history, and the offering the user the opportunity to enroll in the alternative rewards program. Next, the method converts rewards associated with the at least one rewards program to rewards associated with the at least one alternative reward program if the user accepts the offer to enroll.

Abstract: An electronic trapping implementation in imager with laser driver is provided by comparing an output image from the imager to a reference image to obtain a difference image and calculating one or more frequency and amplitude modulations based on the difference image and applying the one or more frequency and amplitude modulations to the imager until the difference image is eliminated.

Abstract: A method of providing a representative or customer with an opportunity to electronically process a request to adjust, refund or waive a service charge on various products and services, comprising the steps of a) receiving requests via various channels such as phone, facsimile, in person, on-line, etc.; b) maintaining an electronic site on a computer network which representative or customer may connect; c) presenting at least one electronic screen over the network to a representative or customer who has connected to the electronic site, including a first input field operable to receive a first command from the representative or customer indicative of a type of adjustment; d) electronically delivering the first command to an automated interface which converts a format of the first command to another format; and presenting a decision to the representative or customer in response to the first command.

Abstract: A computer based credit application processing system provides a graphical user interface, automatic software update downloading, lender to lender routing of credit applications, and integration with in-house finance and insurance systems and third party data entry facilities, among other features. Web site linkage is also accommodated.