Patents Assigned to Nuance Communications
  • Patent number: 10339217
    Abstract: Aspects described herein provide quality assurance checks for improving the construction of natural language understanding grammars. An annotation module may obtain a set of annotations for a set of text samples based, at least in part, on an ontology and a grammar. A quality assurance module may automatically perform one or more quality assurance checks on the set of annotations, the ontology, the grammar, or combinations thereof. The quality assurance module may generate a list of flagged annotations during performance of a quality assurance check. The list of flagged annotations may be presented at an annotation review interface displayed at a display device. One of the flagged annotations may be selected and presented at an annotation interface displayed at the display device. Responsive to presentation of the flagged annotation, the ontology, the grammar, the flagged annotation selected, or combinations thereof may be updated based on user input received.
    Type: Grant
    Filed: June 26, 2017
    Date of Patent: July 2, 2019
    Assignee: Nuance Communications, Inc.
    Inventors: Real Tremblay, Jerome Tremblay, Serge Robillard, Jackson Liscombe, Alina Andreevskaia, Tagyoung Chung
  • Patent number: 10339216
    Abstract: Selecting a grammar for use in a machine question-answering system, such as a Natural Language Understanding System, can be difficult for non-experts in such grammars. A tool, according to an example embodiment, can compare annotations of sample sentences, performed correctly by a human, the annotations having intents and mentions, against annotations performed by multiple grammars. Each grammar can be scored, and the system can select the best scored grammar for the user. In one embodiment, a method of selecting a grammar includes comparing manually-generated annotations against machine-generated annotations as a function of a given grammar among multiple grammars. The method can further include applying scores to the machine-generated annotations that are a function of weightings of the intents and mentions. The method can additionally include recommending whether to employ the given grammar based on the scores.
    Type: Grant
    Filed: July 26, 2013
    Date of Patent: July 2, 2019
    Assignee: Nuance Communications, Inc.
    Inventor: Jeffrey N. Marcus
  • Patent number: 10332545
    Abstract: A method, computer program product, and computer system for receiving, by a computing device, a speech signal from a speaker via a plurality of microphone zones. A temporal cue based confidence may be determined for at least a portion of the plurality of microphone zones. A power cue based confidence may be determined for at least a portion of the plurality of microphone zones. A microphone zone of the plurality of microphone zones from which to use an output signal of the speaker may be identified based upon, at least in part, a combination of the temporal cue based confidence and the power cue based confidence.
    Type: Grant
    Filed: November 28, 2017
    Date of Patent: June 25, 2019
    Assignee: Nuance Communications, Inc.
    Inventors: Timo Matheja, Markus Buck, Simon Graf
  • Patent number: 10331763
    Abstract: Techniques for training a natural language understanding (NLU) engine may include generating a first annotation of free-form text documenting a healthcare patient encounter and a link between the first annotation and a corresponding portion of the text, using the NLU engine. A second annotation of the text and a link between the second annotation and a corresponding portion of the text may be received from a human user. The first annotation and its corresponding link may be merged with the second annotation and its corresponding link. Training data may be provided to the engine in the form of the text and the merged annotations and links.
    Type: Grant
    Filed: June 4, 2014
    Date of Patent: June 25, 2019
    Assignee: Nuance Communications, Inc.
    Inventors: Aparna Subramanian, Debjani Sarkar
  • Patent number: 10326867
    Abstract: An arrangement is described for measuring performance characteristics of a hands free telephone system. There is a measurement system which is coupleable over a telephone audio interface directly to the hands free telephone system for measuring the performance characteristics.
    Type: Grant
    Filed: February 5, 2010
    Date of Patent: June 18, 2019
    Assignee: Nuance Communications, Inc.
    Inventors: Tim Haulick, Guido Kolano, Martin Roessler, Hans-Joerg Koepf, Walter Schnug, Markus Buck
  • Patent number: 10319004
    Abstract: Techniques for medical coding include applying a natural language understanding (NLU) engine to a free-form text documenting a clinical patient encounter, to derive a first set of one or more medical billing codes for the clinical patient encounter and a link between each code in the first set and a corresponding portion of the free-form text. The first set of codes may be compared to a second set of one or more medical billing codes approved by one or more human users for the patient encounter, to identify at least one code in the first set that overlaps with at least one code in the second set. The code in the second set approved by the one or more human users may be retained instead of the overlapping code in the first set derived by the NLU engine.
    Type: Grant
    Filed: June 4, 2014
    Date of Patent: June 11, 2019
    Assignee: Nuance Communications, Inc.
    Inventors: Gregory Reiser, Howard D'Souza, Aparna Subramanian, Regina Spitznagel
  • Patent number: 10303798
    Abstract: Techniques for question answering involve receiving, from a user, a text input expressing a question in natural language. The text input may be analyzed, including identifying in the question at least one first portion answerable from at least one structured data source, and at least one second portion answerable from at least one unstructured data source. At least one first query configured for the structured data source(s) may be constructed from the at least one first portion of the question and applied to the structured data source(s) to retrieve first answer information for the at least one first portion of the question. At least one second query configured for the unstructured data source(s) may be constructed from the at least one second portion of the question and applied to the unstructured data source(s) to retrieve second answer information for the at least one second portion of the question.
    Type: Grant
    Filed: December 18, 2014
    Date of Patent: May 28, 2019
    Assignee: Nuance Communications, Inc.
    Inventors: Peter Stubley, Marisa Ferrara Boston, Richard Stamford Crouch, Ali Erdem Ozcan
  • Publication number: 20190156271
    Abstract: Techniques for determining a clinician's intent to order an item may include processing a free-form narration, of an encounter with a patient, narrated by a clinician, using a natural language understanding engine implemented by one or more processors, to extract at least one clinical fact corresponding to a mention of an orderable item from the free-form narration. The processing may comprise distinguishing between whether the at least one clinical fact indicates an intent to order the orderable item or does not indicate an intent to order the orderable item. In response to determining that the at least one clinical fact indicates an intent to order the orderable item, an order may be generated for the orderable item.
    Type: Application
    Filed: July 23, 2018
    Publication date: May 23, 2019
    Applicant: Nuance Communications, Inc.
    Inventors: Isam H. Habboush, Davide Zaccagnini
  • Publication number: 20190139634
    Abstract: An assignment device (1) assigns word class information (WKI) to one or more words of text information (ETI). Based on word-class sequence information (WK-AI) formed from this assigned word class information (WKI), actions (A) are executed in order to notify the user of conflicts or to provide the user with background information (HI) relating to words in the text information (TT).
    Type: Application
    Filed: May 29, 2018
    Publication date: May 9, 2019
    Applicant: Nuance Communications, Inc.
    Inventors: Matthias Helletzgruber, Kresimir Rajic
  • Patent number: 10282419
    Abstract: An arrangement and corresponding method are described for multi-domain natural language processing. Multiple parallel domain pipelines are used for processing a natural language input. Each domain pipeline represents a different specific subject domain of related concepts. Each domain pipeline includes a mention module that processes the natural language input using natural language understanding (NLU) to determine a corresponding list of mentions, and an interpretation generator that receives the list of mentions and produces a rank-ordered domain output set of sentence-level interpretation candidates. A global evidence ranker receives the domain output sets from the domain pipelines and produces an overall rank-ordered final output set of sentence-level interpretations.
    Type: Grant
    Filed: December 12, 2012
    Date of Patent: May 7, 2019
    Assignee: Nuance Communications, Inc.
    Inventors: Matthieu Hebert, Jean-Philippe Robichaud, Christopher M. Parisien, Nicolae Duta, Jerome Tremblay, Amjad Almahairi, Lakshmish Kaushik, Maryse Boisvert
  • Patent number: 10276166
    Abstract: A method of detecting an occurrence of splicing in a speech signal includes comparing one or more discontinuities in the test speech signal to one or more reference speech signals corresponding to the test speech signal. The method may further include calculating a frame-based spectral-like representation ST of the speech signal, and calculating a frame-based spectral-like representation SE of a reference speech signal corresponding to the speech signal. The method further includes aligning ST and SE in time and frequency, calculating a distance function associated with aligned ST and SE, and evaluating the distance function to determine a score. The method also includes comparing the score to a threshold to detect if splicing occurs in the speech signal.
    Type: Grant
    Filed: July 22, 2014
    Date of Patent: April 30, 2019
    Assignee: Nuance Communications, Inc.
    Inventors: Zvi Kons, Ron Hoory, Hagai Aronowitz
  • Patent number: 10276157
    Abstract: Some embodiments provide techniques performed by at least one voice agent. The techniques include receiving voice input; identifying at least one application program as relating to the received voice input; and displaying at least one selectable visual representation that, when selected, causes focus of the computing device to be directed to the at least one application program identified as relating to the received voice input.
    Type: Grant
    Filed: October 1, 2012
    Date of Patent: April 30, 2019
    Assignee: Nuance Communications, Inc.
    Inventors: Timothy Lynch, Sean P. Brown, Paweena Attayadmawittaya, Tiago Goncalves Cabaco, Victor Shine Chen
  • Patent number: 10276181
    Abstract: A method, computer program product, and computer system for addressing acoustic signal reverberation is provided. Embodiments may include receiving, at one or more microphones, a first audio signal and a reverberation audio signal. Embodiments may further include processing at least one of the first audio signal and the reverberation audio signal. Embodiments may also include limiting a model based reverberation equalizer using a temporal constraint for direct sound distortions, the model based reverberation equalizer configured to generate one or more outputs, based upon, at least in part, at least one of the first audio signal and the reverberation audio signal.
    Type: Grant
    Filed: September 5, 2017
    Date of Patent: April 30, 2019
    Assignee: Nuance Communications, Inc.
    Inventors: Tobias Wolff, Lars Tebelmann
  • Publication number: 20190108830
    Abstract: Techniques for performing multi-style speech synthesis. The techniques include using at least one computer hardware processor to perform: obtaining input comprising text and an identification of a desired speaking style to use in rendering the text as speech; identifying a plurality of speech segments for use in rendering the text as speech, the identifying comprising identifying a first speech segment recorded and/or synthesized in a first speaking style that is different from the desired speaking style based at least in part on a measure of similarity between the desired speaking style and the first speaking style; synthesizing speech from the text in the desired speaking style at least in part by using the first speech segment; and outputting the synthesized speech.
    Type: Application
    Filed: June 4, 2018
    Publication date: April 11, 2019
    Applicant: Nuance Communications, Inc.
    Inventor: Vincent Pollet
  • Publication number: 20190109880
    Abstract: Methods and apparatus for communicating between virtual agents associated with users of electronic devices connected via at least one network. A first user may instruct an associated first virtual agent to invoke a communication session with a second virtual agent associated with a second user. To invoke the communication session, the first virtual agent may send an outgoing communication to the second virtual agent and the outgoing communication may instruct the second virtual agent to perform at least one action on behalf of the first user. Virtual agents associated with different users may alternatively communicate with each other in the absence of user interaction to perform a collaborative action.
    Type: Application
    Filed: December 7, 2018
    Publication date: April 11, 2019
    Applicant: Nuance Communications, Inc.
    Inventors: Michael Stuart Phillips, John Nguyen, Thomas Jay Leonard, David Grannan
  • Patent number: 10242690
    Abstract: Embodiments of the present disclosure may include a system and method for speech enhancement using the coherent to diffuse sound ratio. Embodiments may include receiving an audio signal at one or more microphones and controlling one or more adaptive filters of a beamformer using a coherent to diffuse ratio (“CDR”).
    Type: Grant
    Filed: December 12, 2014
    Date of Patent: March 26, 2019
    Assignee: Nuance Communications, Inc.
    Inventors: Tobias Wolff, Timo Matheja, Markus Buck
  • Patent number: 10235359
    Abstract: Inferring a natural language grammar is based on providing natural language understanding (NLU) data with concept annotations according to an application ontology characterizing a relationship structure between application-related concepts for a given NLU application. An application grammar is then inferred from the concept annotations and the application ontology.
    Type: Grant
    Filed: July 15, 2013
    Date of Patent: March 19, 2019
    Assignee: Nuance Communications, Inc.
    Inventors: Réal Tremblay, Jerome Tremblay, Stephen Douglas Peters, Serge Robillard
  • Patent number: 10237412
    Abstract: The present disclosure is directed towards an audio conferencing method. Some embodiments may include receiving, at a first mixing device, a first audio stream from one or more participant conferencing devices. The method may further include generating a top-N voice stream at the first mixing device, wherein the top-N voice stream corresponds with at least one top-N talker and wherein the identification of the at least one top-N talker is based upon, at least in part, an activity ranking. The method may also include receiving the top-N voice stream at a centralized mixing device and generating at least one mixed audio stream at the centralized mixing device.
    Type: Grant
    Filed: April 18, 2014
    Date of Patent: March 19, 2019
    Assignee: Nuance Communications, Inc.
    Inventors: Sridhar Pilli, Mahesh Godavarti
  • Patent number: 10229106
    Abstract: Designing a natural language understanding (NLU) model for an application from scratch can be difficult for non-experts. A system can simplify the design process by providing an interface allowing a designer to input example usage sentences and build an NLU model based on presented matches to those example sentences. In one embodiment, a method for initializing a workspace for building an NLU system includes parsing a sample sentence to select at least one candidate stub grammar from among multiple candidate stub grammars. The method can include presenting, to a user, respective representations of the candidate stub grammars selected by the parsing of the sample sentence. The method can include enabling the user to choose one of the respective representations of the candidate stub grammars. The method can include adding to the workspace a stub grammar corresponding to the representation of the candidate stub grammar chosen by the user.
    Type: Grant
    Filed: July 26, 2013
    Date of Patent: March 12, 2019
    Assignee: Nuance Communications, Inc.
    Inventor: Jeffrey N. Marcus
  • Patent number: 10229701
    Abstract: A mobile device is adapted for automatic speech recognition (ASR). A user interface for interaction with a user includes an input microphone for obtaining speech inputs from the user for automatic speech recognition, and an output interface for system output to the user based on ASR results that correspond to the speech input. A local controller obtains a sample of non-ASR audio from the input microphone for ASR-adaptation to channel-specific ASR characteristics, and then provides a representation of the non-ASR audio to a remote ASR server for server-side adaptation to the channel-specific ASR characteristics, and then provides a representation of an unknown ASR speech input from the input microphone to the remote ASR server for determining ASR results corresponding to the unknown ASR speech input, and then provides the system output to the output interface.
    Type: Grant
    Filed: June 12, 2017
    Date of Patent: March 12, 2019
    Assignee: Nuance Communications, Inc.
    Inventors: Daniel Willett, Jean-Guy E. Dahan, William F. Ganong, III, Jianxiong Wu