Abstract: Embodiments of systems and methods for providing search term suggestions in a search system are disclosed. Embodiments as disclosed may utilize the sound of an original search term to locate candidate terms based on the sound of the candidate terms and the frequency of appearance of the candidate terms in the corpus of documents being searched. A set of search term suggestions can then be determined from the candidate terms and returned to the user as search term suggestions for the original search term.

Abstract: At design time, cross-jurisdiction workload controls may be presented by a process platform server to a user (e.g., a workload creator or process builder) who is using the process platform to create or update an application having a workload functionality with zero, one, or more applicable regulation controls. If no regulation control is selected, or if there is no exception provided, the process platform server may operate to block the user from proceeding to complete the workload creation process. The application with the workload thus created/updated is delivered to end user(s). Responsive to a user request to open the application on a client device, a server (the process platform server or an application gateway server) may operate to automatically determine whether a target location associated with the user request is permitted in accordance with a cross-jurisdiction workload control associated the workload defined in the application.

Abstract: Embodiments provide systems, methods and computer program products for cloud replication of data. One embodiment includes, accessing a virtual table definition and a data collection definition, the virtual table definition comprising a definition of a set of virtual table fields and a mapping of the set of virtual table fields to a set of target data types; automatically creating a virtual table according to the virtual table definition, the virtual table comprising the set of virtual table fields populated with the data of interest according to the data collection definition; and sending the virtual table and the mapping to a cloud computing environment. One embodiment further includes, in the cloud computing environment, storing the set of virtual table fields as a set of physical table fields in a physical table in a cloud hosted database, the set of physical table fields having the set of target data types.

Abstract: An integrated digital-analog archiving system can automatically initiate a migration process to move electronic documents to a media library. For each electronic document, the system may retrieve the electronic document from a digital data storage medium, extract metadata from the electronic document, determine size, orientation, and format of the electronic document, generate indicators for indicating the start and end of the electronic document to be stored on an analog data storage medium, generate an analog document identifier for identifying the electronic document on the analog data storage medium, generate a scaled image of the electronic document based on the size, orientation, and format of the electronic document, generate a text string based at least in part on the extracted metadata, and render the indicators, the analog document identifier, the scaled image of the electronic document, and the text string on the analog data storage medium.

Abstract: Systems, methods and computer program products for controlling access to an organization's data in a multitenant environment are provided. An organization hierarchy is defined at a multitenant platform, the organization hierarchy comprising an organization and a plurality of sites owned by the organization, each of the plurality of sites representing a data isolation boundary for the organization's data. The sites are associated with subscriptions to applications of the multitenant platform. The organization can designate user partitions within the sites, each user partition designating a corresponding set of site users and a corresponding authentication service. The multitenant platform enables access to each subscription of a site only if a site user is authenticated by the authentication service designated in the user partition corresponding to the site user.

Abstract: Embodiments of systems and methods disclosed herein provide an application development platform in an enterprise computing environment. More specifically, in certain embodiments, systems and methods are disclosed that enable an application development platform to reuse, extend, and/or customize entity-based applications in an enterprise computing environment. The application development platform can extend an entity to include user configured settings including zero or at least one of a property, a permission, an action, a behavior, or a resource to the entity to generate user customized versions of the entity. The applications may be customized by an end user, while allowing the underlying application to be updated without losing any user customizations.

Abstract: Systems, methods and computer program products for using searchable aggregate indices associated with non-aggregated value storage. In one method, a search system stores metadata values for each of a plurality of objects in a storage unit. The metadata values are stored in corresponding value storage locations that are associated with an identifiable metadata fields. An aggregate index is provided which includes a dictionary of terms that are contained in metadata values associated with a designated set of the metadata fields. The aggregate index is searched for one or more specific search terms, and one or more of the metadata values are retrieved from the value storage locations in response to the search, where the individual metadata fields associated with the retrieved metadata values are identified.

Abstract: A new ecosystem monitoring solution provides novel features including a dashboard service, a dashboard notifier, and a near real time query processor. The dashboard service can continuously aggregate, through the dashboard notifier and optionally dashboard agents, metadata from disparate ecosystem components of a complex computing platform or ecosystem. The metadata include metrics of crawling, data ingestion, and content enrichment activities and health information of the disparate ecosystem components. The metrics are processed with respect to a time window utilizing an expression tree dynamically constructed by the query processor. The query processor can navigate the expression tree to form collection models. Each collection has aggregation functions for aggregating a set of metrics specified in a view model.

Abstract: Interaction events collected across disparate customer communication channels of an enterprise are processed to generate an encoded unique content item identifier for each content item referenced in an interaction event such that the content item is resolvable to a location in a content repository. A training data set is built using the interaction events thus processed and a multi-channel content recommendation model is trained using the training data set. The multi-channel content recommendation model thus trained stores data points representing intersections of customers and content items that the enterprise has been tracking, with each data point having an effectiveness score for an associated content item.

Abstract: Embodiments as disclosed may provide a search operator that addresses the problem of query construction for finding objects that include some number (N) of a set of terms (M). Moreover, embodiments as disclosed herein may efficiently implement the searches specified by such subset operators using a subset process that combines results from a set of term processes where only one term process may be needed for each search term (or search term variant).

Abstract: A system provides a mechanism for providing a multi-brand experience. The system provides a way implement a multi-brand experience by adding a layer of information that can be helpful when differentiating among consumers in order to accomplish market segmentation. The multi-brand experience enables each group of users to be presented with a different look and feel of the same application.

Abstract: A content management system provides a mechanism for representing a particular piece of metadata in multiple languages. The multilingual metadata system provides a user with an ability to visualize a single translation in a language of the user's preference or based on the user's locale. The system receives an indication that at least one metadata field associated with a managed object contains multilingual metadata. A locale metadata table and a new metadata table for the managed object are created using information from an original metadata table for the managed object. Two or more metadata field values representing at least two languages are received by the system. The metadata fields are tagged with locale information and stored in the locale metadata table in association with the at least one metadata field in the new metadata table.

Abstract: An in-place information management system having a management application built on a common data model and configured for asynchronous query-based application of policies on content stored in the disparate data storage systems through a query interface which may be part of a set of integration services. The common data model may be configured based on common architectures of the disparate data storage systems. The query interface may be configured for running a query on a data storage system in response to a search request received by the management application from a records manager and for mapping semantically equivalent keys from disparate data storage systems to a key in the common data model. The query may define a set of records to be treated similarly according to corporate policy on content lifecycle and records compliance.

Abstract: Embodiments of systems and methods disclosed herein provide an application development platform in an enterprise computing environment. More specifically, in certain embodiments, systems and methods are disclosed that enable an application development platform to reuse, extend, and/or customize entity-based applications in an enterprise computing environment. The application development platform can extend an entity to include user configured settings including zero or at least one of a property, a permission, an action, a behavior, or a resource to the entity to generate user customized versions of the entity. The applications may be customized by an end user, while allowing the underlying application to be updated without losing any user customizations.

Abstract: Embodiments provide for intelligent auto filing of documents to enterprise content management (ECM) system workspaces. Embodiments may include maintaining a database of ECM information including a plurality of enterprise workspaces having attributes; based on the ECM information, generating a knowledge graph comprising nodes for enterprise workspaces and edges for relationships between enterprise workspaces; receiving a document for filing in one of the enterprise workspaces; detecting a plurality of indicators in the document text and evaluating the indicators to generate a subset of strong indicators in the plurality of indicators; querying the knowledge graph based on the strong indicators to generate a set of candidate enterprise workspaces; comparing the set of candidate enterprise workspace attributes to the strong indicators to determine a score of each candidate enterprise workspace; and based on said scores, linking and storing the document to one of the candidate enterprise workspaces.

Abstract: Through a cloud-based centralized user interface, a federated compliance system presents a policy of interest and representations of disparate systems that match the policy of interest to a user. The disparate systems, which operate in a distributed network computing environment, can include cloud-based repositories and off-cloud repositories. The federated compliance system can pull the cloud-based repositories through a cloud orchestrator and the off-cloud repositories through an off-cloud orchestrator over a secure tunnel. The federated compliance system utilizes user-provided information on the policy of interest to determine various categories of attributes from different repository schemas employed by the disparate systems. A federated retention policy mapper, implemented as a compliance service, maps the attributes to a common schema, creates a federated retention policy, and stores it in a federated space in the distributed network computing environment.

Abstract: Embodiments of systems and methods for the sending, delivery and receiving of faxes are disclosed herein. In particular, certain embodiments include a fax connector that may be deployed at a user's site, and a faxing system that may be deployed remotely from the user's site. The fax connector can be accessed at the user's site over a computer based network in order to perform functions associated with faxing, including sending, receiving and obtaining status on faxes. The fax connector deployed at the user's site communicates with the remotely deployed faxing system to send, receive, obtain status on, or perform other functions associated with, faxing.

Abstract: A local delivery service (LDS) operates in an enterprise computer network as a proxy for a communications server (CS) computer operating in a cloud computing environment. The LDS pulls a queue repository maintained by the CS and retrieves an output item flagged by the CS for local delivery. The output item has a document and associated configuration information specifying an application domain in the cloud computing environment and delivery settings specific to the application domain maintained by the CS. The LDS translates the delivery settings and routes the document to the connectors of communications channels of the enterprise computer network. In this way, documents produced by the CS in the cloud can be delivered locally to disparate destinations on the enterprise computer network without having to open individual ports in a firewall of the enterprise computer network to connect the CS with communications channels of the enterprise computer network.

Abstract: A content server can function as the master record keeper even if a file or folder that it manages in an enterprise computing environment is shared externally, for instance, through a cloud system. To mitigate network security risks, the content server polls, from behind a firewall, an event service of the cloud system. The event service, in response, can communicate events indicating changes to the shared content to the content server. The content server can interpret the events and determine whether to take any appropriate action, for example, updating an audit log to include an event and/or updating the managed content to reflect the changes. Likewise, the content server can communicate any change to the managed content to the cloud system through the event service. In this way, the managed content in the enterprise computing environment and the shared content in the cloud system are bidirectionally synced.

Abstract: Systems and methods for tracking and searching the usage, flow or communication of assets are disclosed. Embodiments as disclosed herein may create and update a graph representing the assets in an enterprise, where the objects and relationships in the graph represent the assets, communications, users or relationship. The graph may be queried to discover a wide variety of information regarding these assets, communications, users or relationships.