Abstract: A managed services platform and method of operation of same are described herein. The platform can include a device management service (DMS) server in which the DMS server can act as a gateway for communications with one or more computing devices, and the computing devices are associated with a first entity. The platform can also include an application service (AS) server in which the AS server is communicatively coupled with the DMS server. When a first computing device contacts the DMS server, the DMS server is operable to provide a bundle to the first computing device. As an example, the bundle contains content that at least includes one or more configuration messages and an application set that contains one or more predefined applications. The content of the bundle can be determined at least in part by the first entity.

Abstract: A managed services platform and method of operation of same are described herein. The platform can include a device management service (DMS) server in which the DMS server can act as a gateway for communications with one or more computing devices, and the computing devices are associated with a first entity. The platform can also include an application service (AS) server in which the AS server is communicatively coupled with the DMS server. When a first computing device contacts the DMS server, the DMS server is operable to provide a bundle to the first computing device. As an example, the bundle contains content that at least includes one or more configuration messages and an application set that contains one or more predefined applications. The content of the bundle can be determined at least in part by the first entity.

Abstract: A protective apparatus is disclosed. The apparatus includes a protective element for positioning over at least a portion of a device to protect the device in a first configuration. A support structure integral with the protective element also forms part of the apparatus. The support structure is configured to support the device in a second configuration. In one arrangement, the protective element includes a first surface and a second surface in which the first surface is configured to be at least partially positioned over and to face the device in the first configuration. The second surface is positioned opposite to the first surface and is configured to be exposed to the environment external to the device in the first configuration. In another arrangement, the support structure includes a slot that runs along the second surface in which the slot is configured to receive the device in the second configuration.

Abstract: A method of facilitating wireless communications between a load controller device and a network component is described. The method can include the step of transitioning the load controller device from a peer-to-peer state in which the load controller device can receive initialization information to a provisioned state in which the load controller device connects to the network component using the initialization information. If there is a disruption in the connection between the load controller device and the network component in the provisioned state, the load controller device can be forced back to the peer-to-peer state from the provisioned state to enable the load controller device to receive new initialization information for reestablishment of the connection between the load controller device and the network component or for establishment of another connection between the load controller device and a different network component.

Abstract: Systems, methods, and apparatuses for facilitating communication between remote services and applications installed on a device are described. In accordance with embodiments, each of a plurality of remote services generates an application-specific message intended for processing by a corresponding application installed on a device and transmits the application-specific message to a device management system (DMS) server, where it is queued. A DMS client installed on the device sends heartbeat messages to the DMS server indicating that the device is available to receive messages. In response to receiving the heartbeat messages, the DMS server transmits the application-specific messages to the DMS client. The DMS client then publishes each application-specific message to the particular application that the application-specific message was intended for.

Abstract: An embodiment of the present invention allows the firmware of one processor in a multi-processor system to be updated even if that processor is unstable due to a corruption of system software. For example, in a system that includes a primary processor and one or more secondary processors, an embodiment of the present invention allows the firmware of a secondary processor to be updated even if that processor is unstable due to a corruption of system software. An embodiment of the present invention also enables a network-based firmware update of a processor or microcontroller in a system, such as a consumer electronics device, wherein the processor or microcontroller requires such updates to occur via a serial port.

Abstract: A legacy device bridge for use in a network, such as a wired or wireless residential network, is provided. The legacy device bridge performs protocol conversion to enable a network-attached entity that uses a packet-based communication protocol to communicate with and control legacy devices, such as consumer electronics, that rely exclusively on infrared (IR) or serial communication protocols. The legacy device bridge also performs a virtualization function that allows legacy devices to be advertised to the network as devices that comply with a packet-based discovery and control protocol, and to be controlled as such. The legacy device bridge is also adapted to probe, deduce and publish information relating to the state of a legacy device to other entities on the network.

Abstract: A control server, or similar central processor, manages the distribution of data (including audio and video), voice, and control signals among a plurality of system components connected via a wired and/or wireless communications network. The system components include audio/visual components (such as, televisions, monitors, PDAs, notepads, notebooks, MP3, portable stereo, etc.) as well as household appliances (such as, lighting, ovens, alarm clocks, etc.). A portable controller allows a user to access and control the system components from any location within a controlled residential and/or non-residential environment, including its surrounding areas. The portable controller includes a user and management interface that contains customized control screens for the system components. The control screens are stored in a hierarchical architecture that is searchable by region or component type.

Abstract: A legacy device bridge for use in a network, such as a wired or wireless residential network, is provided. The legacy device bridge performs protocol conversion to enable a network-attached entity that uses a packet-based communication protocol to communicate with and control legacy devices, such as consumer electronics, that rely exclusively on infrared (IR) or serial communication protocols. The legacy device bridge also performs a virtualization function that allows legacy devices to be advertised to the network as devices that comply with a packet-based discovery and control protocol, and to be controlled as such. The legacy device bridge is also adapted to probe, deduce and publish information relating to the state of a legacy device to other entities on the network.