Patents Assigned to QUALTRICS, LLC
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Patent number: 11064007Abstract: An multistep guided system for mobile devices that facilitates the creation and dissemination of multistep guided activities from a source computer/device to a plurality of other recipient mobile devices, wherein the multistep guided activities is disseminated to the recipient mobile devices in a form that is compatible with the capabilities of the respective recipient mobile devices. The audio guided system comprises the source computer/device, the plurality of other recipient mobile devices and a server.Type: GrantFiled: May 13, 2020Date of Patent: July 13, 2021Assignee: QUALTRICS, LLCInventor: Bindu Rama Rao
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Patent number: 11023102Abstract: The present disclosure relates to a digital experience system that non-intrusively obtains valuable user feedback by strategically prompting users for feedback during a user's journey of a digital content experience. For example, in one or more embodiments, the digital experience system detects when various discrete touchpoints are triggered throughout a user's journey. In response to detection a triggered touchpoint, the digital experience system can provide the user with a prompt from a template of prompts. In this manner, the digital experience system can receive valuable and meaningful feedback from users without disrupting the user's digital content experience. Indeed, the digital experience system enhances the content experience for the user by providing prompts to the user throughout the user's journey of the content experience.Type: GrantFiled: December 2, 2019Date of Patent: June 1, 2021Assignee: QUALTRICS, LLCInventor: Ali BaderEddin
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Patent number: 11017166Abstract: This disclosure generally covers systems and methods that, in some embodiments, provide an electronic survey template for creating a user customizable electronic survey including authentication features. Those authentication features include, in some embodiments, authenticating questions with elements that capture a digitally drawn signature, digital image, fingerprint, or voiceprint. Certain embodiments of the disclosed systems and methods provide a graphical user interface comprising an electronic survey template with a menu of survey question types, including an option to create authenticating questions within the electronic survey template. Some embodiments of the disclosed systems and methods also provide functions and features that allow users to preview a customized electronic survey template as an interactive electronic survey or to preview individual electronic survey questions as interactive electronic survey questions.Type: GrantFiled: December 30, 2019Date of Patent: May 25, 2021Assignee: Qualtrics, LLCInventors: Milind Kopikare, Larry Dean Cheesman, Daryl R Pinkal, Cameron James Holiman
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Patent number: 11017416Abstract: In one or more embodiments, systems and methods allow a user to easily create an electronic survey by simply including a survey system as a party in a communication (e.g., an email address associated with a survey system being included in a meeting invite). In addition, the systems and methods provide for distributing the created electronic survey to a user based on the user being included as a party within the communication (e.g., an email address associated with the user being included in the meeting invite). Accordingly, the systems and methods create an electronic survey, and distribute the electronic survey to parties of a communication based on a user including a survey system as a party of the communication.Type: GrantFiled: August 29, 2017Date of Patent: May 25, 2021Assignee: Qualtrics, LLCInventors: Milind Kopikare, Larry Dean Cheesman
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Patent number: 10977684Abstract: The present disclosure relates to systems, methods, and non-transitory computer readable media for generating a predicted response to a digital survey question and identifying digital survey questions to remove from a digital survey. For example, the disclosed systems can reduce the number of digital survey questions distributed as part of a digital survey by identifying and removing similar digital survey questions. In addition, the disclosed systems can generate a predicted response to an unprovided digital survey question based on determining relationships between respondents. Further, based on respondent relationships, the disclosed systems can identify digital survey questions that a respondent is likely to answer and can provide the digital survey questions to a respondent device of the respondent.Type: GrantFiled: July 30, 2019Date of Patent: April 13, 2021Assignee: QUALTRICS, LLCInventor: Arindam Khaled
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Patent number: 10977674Abstract: This disclosure covers systems and methods that administer a digital survey to respondents who interact with a biometric sensor to collect and convert biometric data into behavioral and physical characteristics of the respondents. In certain embodiments, by converting biometric data into respondent characteristics, the disclosed systems and methods identify various unwritten or nonverbal responses of survey respondents who respond to a digital survey or who interact with a display medium that captures survey data. To facilitate review of respondents' characteristics and responses, in some embodiments, the disclosed systems and methods further categorize the converted respondent characteristics within a response database for the digital survey.Type: GrantFiled: April 28, 2017Date of Patent: April 13, 2021Assignee: QUALTRICS, LLCInventor: Larry Dean Cheesman
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Patent number: 10949399Abstract: The present disclosure is directed toward systems and methods for dynamically generating a single survey representation document that includes the disparate components of an electronic survey maintained across one or more repositories by an electronic survey system. Furthermore, the systems and methods described herein provide the survey representation document for collaboration to one or more author computing devices, and synchronize any edits made to the survey representation document with the original electronic survey.Type: GrantFiled: April 16, 2018Date of Patent: March 16, 2021Assignee: QUALTRICS, LLCInventor: Larry Dean Cheesman
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Patent number: 10909868Abstract: This disclosure generally covers systems and methods that provide guidance to create an electronic survey. In some embodiments, the systems and methods identify and provide a suggested survey topic—with a corresponding option to create an electronic survey—based on user input. In some embodiments, the systems and methods identify and provide one or more suggested electronic survey questions based on user input. In such embodiments, the systems and methods provide, for example, components of suggested electronic survey questions, previously composed and benchmarking electronic survey questions, or suggested revisions to electronic survey questions. In addition, the systems and methods can provide entire premade electronic surveys based on receiving user input from a survey administrator.Type: GrantFiled: July 6, 2020Date of Patent: February 2, 2021Assignee: QUALTRICS, LLCInventors: Jared Smith, Milind Kopikare, Daryl R Pinkal, Oliver M Hall, Daan Lindhout
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Patent number: 10846717Abstract: A system for mobile devices that facilitates the creation and dissemination of interactive advertisements to a plurality of mobile devices. A computer or PC comprising an interactive media creator is used to generate interactive advertisements and communicate it to a distribution server. Mobile devices have an interactive media client component to receive and present interactive media, such as these interactive advertisements, to a user. User response is collected, user interaction is monitored and reported. Charging for distributing advertisements is supported.Type: GrantFiled: December 30, 2015Date of Patent: November 24, 2020Assignee: QUALTRICS, LLCInventor: Bindu Rama Rao
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Patent number: 10838580Abstract: An interactive media management server that facilitates management of interactive media and delivery of such interactive media. It comprises a first interface to an interactive media distribution server communicatively coupled to a plurality of mobile devices, and a second interface to a service provider system or a content provider system. It comprises a manager module for managing creation, distribution and tracking of a plurality of interactive media. The manager module, via the second interface, manages the delivery of the plurality of interactive media from the service provider system or the content provider system, and the communication of user responses to the plurality of interactive media to the corresponding service provider system or content provider system.Type: GrantFiled: December 30, 2015Date of Patent: November 17, 2020Assignee: QUALTRICS, LLCInventor: Bindu Rama Rao
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Patent number: 10832630Abstract: Embodiments of the present disclosure relate to providing electronic survey content to a user in accordance with a particular layout. In particular, a survey system facilitates providing survey questions of an electronic survey to a user within a display area of a client device in accordance with a determined layout based on one or more features of the display area. For example, the survey system associates a plurality of layouts with one or more survey questions. Further, the survey system provides the survey questions and associated layout to a client device for presentation to a user. The client device identifies one or more features of a display area and determines a layout from the plurality of layouts to use in providing the survey question(s) to the user. Further, the client device provides one or more survey questions to a user within the display area in accordance with a determined layout.Type: GrantFiled: March 29, 2019Date of Patent: November 10, 2020Assignee: QUALTRICS, LLCInventors: Jeffrey Scott Whiting, Brett Bradley Campbell, Lance Thomas Winward
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Patent number: 10803474Abstract: A system for mobile devices that facilitates the creation and dissemination of interactive advertisements to a plurality of mobile devices. A computer or PC comprising an interactive media creator is used to generate interactive advertisements and communicate it to a distribution server. Mobile devices have an interactive media client component to receive and present interactive media, such as these interactive advertisements, to a user. User response is collected, user interaction is monitored and reported. Charging for distributing advertisements is supported.Type: GrantFiled: April 24, 2013Date of Patent: October 13, 2020Assignee: Qualtrics, LLCInventor: Bindu Rama Rao
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Patent number: 10776801Abstract: Embodiments of the present disclosure relate to administration of an electronic survey via third-party content. For example, an electronic survey system receives a request to provide an electronic survey within a survey placeholder of a third-party webpage provided to a client device associated with a respondent. The survey system determines characteristics of the webpage or the respondent. The survey system then selects an electronic survey by comparing the characteristics of available electronic surveys to the characteristics of the webpage or the respondent. Additionally, the survey system provides electronic questions from the selected electronic survey for display within the survey placeholder of the webpage. The survey system also administers the electronic survey within the survey placeholder without redirecting the respondent client device away from the third-party webpage.Type: GrantFiled: July 5, 2017Date of Patent: September 15, 2020Assignee: QUALTRICS, LLCInventor: Ali BaderEddin
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Patent number: 10748165Abstract: Embodiments of the present disclosure relate to collecting and analyzing electronic survey responses that include user-composed text. In particular, systems and methods disclosed herein facilitate collection of electronic survey responses in response to electronic survey questions. The systems and methods disclosed herein classify the electronic survey questions and determine a semantics model including customized operators for analyzing the electronic survey responses to the corresponding electronic survey questions. In addition, the systems and methods disclosed herein provide a presentation of the results of the analysis of the electronic survey responses via a graphical user interface of a client device.Type: GrantFiled: October 31, 2019Date of Patent: August 18, 2020Assignee: QUALTRICS, LLCInventors: Amirali Abdullah, Martin D. Mumford
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Patent number: 10747396Abstract: An interactive media management server that facilitates management of interactive media and delivery of such interactive media. It comprises a first interface to an interactive media distribution server communicatively coupled to a plurality of mobile devices, and a second interface to a service provider system or a content provider system. It comprises a manager module for managing creation, distribution and tracking of a plurality of interactive media. The manager module, via the second interface, manages the delivery of the plurality of interactive media from the service provider system or the content provider system, and the communication of user responses to the plurality of interactive media to the corresponding service provider system or content provider system.Type: GrantFiled: December 30, 2015Date of Patent: August 18, 2020Assignee: QUALTRICS, LLCInventor: Bindu Rama Rao
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Patent number: 10732861Abstract: Embodiments of the present disclosure relate to facilitating efficient access to electronic content via an intermediate caching layer between a client device and remote storage system. In particular, systems and methods disclosed herein generate and maintain a regional cache on a data center that includes a subset of digital content items from a collection of digital content items stored on the remote storage system. For example, in response to receiving a data request, the systems and methods disclosed herein determine whether a digital content item corresponding to the data request exists on an intermediate caching layer including both a local data center and one or more remote data centers. The systems and methods facilitate obtaining copies of requested digital content items from the regional caches when available, resulting in faster responses to data requests while decreasing a number of times a client directly accesses the remote storage system.Type: GrantFiled: July 26, 2018Date of Patent: August 4, 2020Assignee: QUALTRICS, LLCInventors: Matthew Brasfield, Christopher Kuchin, David Mecham, Jared Ririe
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Patent number: 10706735Abstract: This disclosure generally covers systems and methods that provide guidance to create an electronic survey. In some embodiments, the systems and methods identify and provide a suggested survey topic—with a corresponding option to create an electronic survey—based on user input. In some embodiments, the systems and methods identify and provide one or more suggested electronic survey questions based on user input. In such embodiments, the systems and methods provide, for example, components of suggested electronic survey questions, previously composed and benchmarking electronic survey questions, or suggested revisions to electronic survey questions. In addition, the systems and methods can provide entire premade electronic surveys based on receiving user input from a survey administrator.Type: GrantFiled: October 31, 2016Date of Patent: July 7, 2020Assignee: QUALTRICS, LLCInventors: Jared Smith, Milind Kopikare, Daryl R Pinkal, Oliver M Hall, Daan Lindhout
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Patent number: 10699080Abstract: The present disclosure relates to a response analysis system that employs a small-data training dataset to train a neural network that accurately performs domain-agnostic opinion mining. For example, in one or more embodiments, the response analysis system trains a response classification neural network using part of speech information (e.g., syntactic information) to learn and apply response classification labels for opinion text responses. In particular, the response analysis system employs part of speech information patterns without regard to word patterns to determine whether words in a text response correspond to an opinion, the target of the opinion, or neither. In addition, the trained response classification neural network has a significantly reduced learned parameter space, which decreases processing, memory requirements, and overall complexity.Type: GrantFiled: July 24, 2019Date of Patent: June 30, 2020Assignee: QUALTRICS, LLCInventor: John Hewitt
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Patent number: 10686863Abstract: An multistep guided system for mobile devices that facilitates the creation and dissemination of multistep guided activities from a source computer/device to a plurality of other recipient mobile devices, wherein the multistep guided activities is disseminated to the recipient mobile devices in a form that is compatible with the capabilities of the respective recipient mobile devices. The audio guided system comprises the source computer/device, the plurality of other recipient mobile devices and a server.Type: GrantFiled: July 31, 2018Date of Patent: June 16, 2020Assignee: QUALTRICS, LLCInventor: Bindu Rama Rao
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Patent number: 10649624Abstract: An interactive media management server that facilitates management of interactive media and delivery of such interactive media. It comprises a first interface to an interactive media distribution server communicatively coupled to a plurality of mobile devices, and a second interface to a service provider system or a content provider system. It comprises a manager module for managing creation, distribution and tracking of a plurality of interactive media. The manager module, via the second interface, manages the delivery of the plurality of interactive media from the service provider system or the content provider system, and the communication of user responses to the plurality of interactive media to the corresponding service provider system or content provider system.Type: GrantFiled: December 30, 2015Date of Patent: May 12, 2020Assignee: QUALTRICS, LLCInventor: Bindu Rama Rao