Patents Assigned to QUALTRICS, LLC
  • Patent number: 10599761
    Abstract: Embodiments of the present disclosure relate to digitally converting physical form documents to electronic surveys. For example, a survey system receives an image capture of a physical form document and analyzes the image capture to identify fields including questions within the physical form document. The survey system creates an electronic survey corresponding to the physical form document based on the contents of the fields (e.g., text, objects). Specifically, the survey system generates electronic survey questions for the fields based on the contents of the fields. After generating electronic survey questions for the fields in the image capture, the survey system provides the electronic survey for display to a respondent. Additionally, the survey system can complete an electronic version (e.g., an image) of the form document including the responses.
    Type: Grant
    Filed: September 7, 2017
    Date of Patent: March 24, 2020
    Assignee: Qualtrics, LLC
    Inventor: Larry Dean Cheesman
  • Patent number: 10600097
    Abstract: Embodiments of the present disclosure relate to generating and distributing action items in response to responses and further performing various reminder actions for the action items. In particular, systems and methods disclosed herein facilitate implementation of action items in response to receiving feedback data within responses to electronic survey questions. For example, systems and methods disclosed herein facilitate generating action items in response to given customer responses to one or more electronic survey questions. Additionally, systems and methods disclosed herein provide one or more reminders to one or more entities to follow up and ensure performance of various tasks associated with respective action items.
    Type: Grant
    Filed: June 30, 2016
    Date of Patent: March 24, 2020
    Assignee: Qualtrics, LLC
    Inventors: Jeffrey Angell, Colin Michael Leung, Qiang Guo, Phil Napieralski
  • Patent number: 10547709
    Abstract: Embodiments of the present disclosure relate generally to distributing a survey created for a first distribution channel across multiple distribution channels. More specifically, one or more embodiments of the present disclosure relate to providing a user with the ability to create a survey for one distribution channel and automatically provide the survey across multiple distribution channels. Further, one or more embodiments of the present disclosure improves survey administration by collecting responses to the survey from across the various distribution channels, compiling the responses, and providing the overall results of the survey to the user.
    Type: Grant
    Filed: June 18, 2015
    Date of Patent: January 28, 2020
    Assignee: Qualtrics, LLC
    Inventors: Wesley Jarrett Burningham, Logan John Mosley, Gregory Keith Burnham, Devon S Humes, Nathan John Condie
  • Patent number: 10521503
    Abstract: This disclosure generally covers systems and methods that, in some embodiments, provide an electronic survey template for creating a user customizable electronic survey including authentication features. Those authentication features include, in some embodiments, authenticating questions with elements that capture a digitally drawn signature, digital image, fingerprint, or voiceprint. Certain embodiments of the disclosed systems and methods provide a graphical user interface comprising an electronic survey template with a menu of survey question types, including an option to create authenticating questions within the electronic survey template. Some embodiments of the disclosed systems and methods also provide functions and features that allow users to preview a customized electronic survey template as an interactive electronic survey or to preview individual electronic survey questions as interactive electronic survey questions.
    Type: Grant
    Filed: September 23, 2016
    Date of Patent: December 31, 2019
    Assignee: Qualtrics, LLC
    Inventors: Milind Kopikare, Larry Dean Cheesman, Daryl R Pinkal, Cameron James Holiman
  • Patent number: 10467640
    Abstract: Embodiments of the present disclosure relate to collecting and analyzing electronic survey responses that include user-composed text. In particular, systems and methods disclosed herein facilitate collection of electronic survey responses in response to electronic survey questions. The systems and methods disclosed herein classify the electronic survey questions and determine a semantics model including customized operators for analyzing the electronic survey responses to the corresponding electronic survey questions. In addition, the systems and methods disclosed herein provide a presentation of the results of the analysis of the electronic survey responses via a graphical user interface of a client device.
    Type: Grant
    Filed: November 29, 2017
    Date of Patent: November 5, 2019
    Assignee: Qualtrics, LLC
    Inventors: Amirali Abdullah, Martin D. Mumford
  • Patent number: 10430497
    Abstract: Embodiments of the present disclosure relate to presenting and synchronizing views of electronic document. In particular, a view management system can synchronize and present multiple synchronized views of an electronic document for display on a client device. For example, the view management system can present multiple views of an electronic document and bind one or more of the views with a model. In response to detecting a user interaction with respect to a view, the view management system can cause a client device to apply the user interaction to each of multiple views (e.g., each view that is bound to the model). By synchronizing views, the view management system can enable a user to conveniently observe how one or more user interactions with respect to a view would appear across multiple views of an electronic document.
    Type: Grant
    Filed: July 31, 2018
    Date of Patent: October 1, 2019
    Assignee: Qualtrics, LLC
    Inventors: Sterling Williams, Jeffrey Scott Whiting, Kyle James Seely, Jason R. Gardner, Cameron James Holiman
  • Patent number: 10409895
    Abstract: Embodiments of the present disclosure relate to a document layout system that automatically optimizes dynamic documents (i.e., documents having dynamic content). In particular, the document layout system intelligently populates and arranges content items, including dynamic content items, into a dynamic document. Further, upon receiving dynamic content updates that change the dimensions (e.g., expand or shrink) of one or more dynamic content items within a dynamic document, the document layout system automatically modifies the arrangement of the content items to resolve any position conflicts detected between content items within the dynamic document. Further, the document layout system provides a number of features that assist users in organizing and arranging dynamic documents.
    Type: Grant
    Filed: October 17, 2017
    Date of Patent: September 10, 2019
    Assignee: Qualtrics, LLC
    Inventor: Owen Hancock
  • Patent number: 10394853
    Abstract: The present disclosure is directed toward systems and methods for providing a self-maintaining automated chat response generator. In particular, the systems and methods described herein analyze a corpus of digital content to identify content topics and generate a language model for categorizing a chat question. Additionally, the systems and methods described herein analyze a chat question to assign the chat question to a content topic based on keywords identified within the chat question. The systems and methods also generate a response to provide to the chat question.
    Type: Grant
    Filed: August 21, 2017
    Date of Patent: August 27, 2019
    Assignee: Qualtrics, LLC
    Inventor: Michael Porter
  • Patent number: 10380260
    Abstract: The present disclosure relates to a response analysis system that employs a small-data training dataset to train a neural network that accurately performs domain-agnostic opinion mining. For example, in one or more embodiments, the response analysis system trains a response classification neural network using part of speech information (e.g., syntactic information) to learn and apply response classification labels for opinion text responses. In particular, the response analysis system employs part of speech information patterns without regard to word patterns to determine whether words in a text response correspond to an opinion, the target of the opinion, or neither. In addition, the trained response classification neural network has a significantly reduced learned parameter space, which decreases processing, memory requirements, and overall complexity.
    Type: Grant
    Filed: December 14, 2017
    Date of Patent: August 13, 2019
    Assignee: Qualtrics, LLC
    Inventor: John Hewitt
  • Patent number: 10339160
    Abstract: Embodiments of the present disclosure relate generally to organizing electronic text documents. In particular, one or more embodiments comprise a content management system that improves the organization of electronic text documents by intelligently and accurately categorizing electronic text documents by topic. The content management system organizes electronic text documents based on one or more topics, without the need for a human reviewer to manually classify each electronic text document, and without the need for training a classification algorithm based on a set of manually classified electronic text documents. Further, the content management system identifies and suggests topics for electronic text documents that relate to new or emerging topics.
    Type: Grant
    Filed: October 29, 2015
    Date of Patent: July 2, 2019
    Assignee: QUALTRICS, LLC
    Inventors: Jeffrey Wade Starr, Robert David Norton
  • Patent number: 10325568
    Abstract: Embodiments of the present disclosure relate to providing electronic survey content to a user in accordance with a particular layout. In particular, a survey system facilitates providing survey questions of an electronic survey to a user within a display area of a client device in accordance with a determined layout based on one or more features of the display area. For example, the survey system associates a plurality of layouts with one or more survey questions. Further, the survey system provides the survey questions and associated layout to a client device for presentation to a user. The client device identifies one or more features of a display area and determines a layout from the plurality of layouts to use in providing the survey question(s) to the user. Further, the client device provides one or more survey questions to a user within the display area in accordance with a determined layout.
    Type: Grant
    Filed: August 3, 2015
    Date of Patent: June 18, 2019
    Assignee: QUALTRICS, LLC
    Inventors: Jeffrey Scott Whiting, Brett Bradley Campbell, Lance Thomas Winward
  • Patent number: 10223442
    Abstract: Embodiments of the present disclosure generally relate to organizing textual responses, such as survey responses. More specifically, one or more embodiments of the present disclosure provide a reviewer with textual responses that are prioritized according to usefulness. As an example, one or more embodiments of the present disclosure provide a reviewer with a notability value that provides an indication of the usefulness and/or interestedness of a response in relation to other responses for a particular open or textual type question.
    Type: Grant
    Filed: April 9, 2015
    Date of Patent: March 5, 2019
    Assignee: QUALTRICS, LLC
    Inventor: Jeffrey Wade Starr
  • Patent number: 10176640
    Abstract: Embodiments of the present disclosure relate generally to generating, conducting, and reporting digital surveys utilizing augmented reality devices and/or virtual reality devices. In particular, in one or more embodiments, the disclosed systems and methods assist administrators in generating digital surveys utilizing interactive virtual environments via a virtual reality device and/or augmented reality elements via an augmented reality device. Similarly, the disclosed systems and methods can provide digital surveys via augmented reality devices and/or virtual reality devices, for instance, by monitoring user interactions via the augmented reality and/or virtual reality devices and providing digital surveys based on the monitored user interactions. Furthermore, the disclosed systems and methods can present survey results and allow administrators to interact with survey results utilizing augmented reality devices and/or virtual reality devices.
    Type: Grant
    Filed: August 2, 2016
    Date of Patent: January 8, 2019
    Assignee: QUALTRICS, LLC
    Inventors: Blake Andrew Tierney, Milind Kopikare, Larry Dean Cheesman
  • Patent number: 10049085
    Abstract: Embodiments of the present disclosure relate to presenting and synchronizing views of electronic document. In particular, a view management system can synchronize and present multiple synchronized views of an electronic document for display on a client device. For example, the view management system can present multiple views of an electronic document and bind one or more of the views with a model. In response to detecting a user interaction with respect to a view, the view management system can cause a client device to apply the user interaction to each of multiple views (e.g., each view that is bound to the model). By synchronizing views, the view management system can enable a user to conveniently observe how one or more user interactions with respect to a view would appear across multiple views of an electronic document.
    Type: Grant
    Filed: August 31, 2015
    Date of Patent: August 14, 2018
    Assignee: QUALTRICS, LLC
    Inventors: Sterling Williams, Jeffrey Scott Whiting, Kyle James Seely, Jason R. Gardner, Cameron James Holiman
  • Patent number: 9754313
    Abstract: A system for mobile devices that facilitates the creation and dissemination of user interest surveys to a plurality of mobile devices and PCs/laptops that comprise a user interest survey client component. A computer or PC comprising an user interest survey generator is used to generate audio assisted user interest surveys and communicate it to a distribution server for dissemination. Recipient devices, such as PCs and Mobile devices comprise an user interest survey client component to receive and present user interest survey to a user, gather user interest information, and to send it back to the distribution server or an alternate destination.
    Type: Grant
    Filed: March 5, 2012
    Date of Patent: September 5, 2017
    Assignee: QUALTRICS, LLC
    Inventor: Bindu Rama Rao
  • Patent number: 9392429
    Abstract: An multistep guided system for mobile devices that facilitates the creation and dissemination of multistep guided activities from a source computer/device to a plurality of other recipient mobile devices, wherein the multistep guided activities is disseminated to the recipient mobile devices in a form that is compatible with the capabilities of the respective recipient mobile devices. The audio guided system comprises the source computer/device, the plurality of other recipient mobile devices and a server.
    Type: Grant
    Filed: January 6, 2014
    Date of Patent: July 12, 2016
    Assignee: QUALTRICS, LLC
    Inventor: Bindu Rama Rao