Abstract: In accordance with disclosed embodiments, there are provided methods, systems, and apparatuses for aggregating social network feed information including, for example, means for receiving user activity data from one or more social networks; parsing the user activity data to render a plurality of targeting parameters culled from the user activity data; matching one or more of the plurality of targeting parameters with advertising conditions for a social media campaign, wherein the advertising conditions of the social media campaign are contextually relevant to the one or more targeting parameters matched; recommending the social media campaign via a user interface; receiving authorization to launch the social media campaign via input received at the user interface or automatically launching the social media campaign based on pre-defined parameters; and deploying the social media campaign to one or many social media networks. Other related embodiments are disclosed.
Type:
Grant
Filed:
July 21, 2013
Date of Patent:
June 11, 2019
Assignee:
salesforce.com, inc.
Inventors:
Liam Tomar Fontvieille Doyle, Andrew Ian Craven, Teddy K. Joe
Abstract: Data-persisting temporary virtual machine environments are described. A computing system enables a user to access a virtual machine and a virtual data store in a temporary virtual machine environment in response to receiving a user request to access the temporary virtual machine environment. The computing system stores data as virtual data store data in the virtual data store in response to receiving the data from the user. The computing system creates a copy of the virtual data store data if all users are signed off from use of the temporary virtual machine environment. The computing system deletes the virtual machine and the virtual data store. The computing system receives a request by a specific user to access the temporary virtual machine environment, and enables the specific user to access a recreated virtual machine and the copy of the virtual data store data.
Abstract: A first scheduler stores into a memory of a first virtual machine, a first block of jobs to be executed by the first virtual machine, the first block of jobs included in a table stored in a database associated with a server computer system. A second scheduler stores into a memory of a second virtual machine, a second block of jobs to be executed by the second virtual machine. The second block of jobs being included in the table and having a second block size equal to the first block size and including jobs not in the first block. From the first virtual machine memory, the first scheduler schedules one or more jobs in the first block for execution by the first virtual machine. From the second virtual machine memory, the second scheduler schedules one or more jobs in the second block for execution by the second virtual machine.
Abstract: Systems and methods are provided for user interface date selectors for historical reports. A user interface outputs a date selector including a calculated dates option, wherein the calculated dates option is based on a date frequency applied to a date range. The user interface receives a selection via the date selector. Dates associated with the selection are identified. The user interface outputs the dates as a preview of a historical report, wherein the dates are output in a chronological order.
Type:
Grant
Filed:
October 29, 2013
Date of Patent:
June 11, 2019
Assignee:
salesforce.com,inc.
Inventors:
Abraham Adam, Alex Gitelman, Daphne A. Kao, Eric Nash, Harish Bellamane, Michael Tang, Stefan Eberl, Twisha Mehta, Venkatachalam Muthukrishnan
Abstract: The technology disclosed relates to identifying and notifying a user of nearby attendees at a mega attendance event who are in user's social graph by comparing the user's social graph to a list of event attendees. The identified attendees can be stratified into social graph tags that annotate, categorize and prioritize other users in the user's social graph. The technology disclosed also relates to identifying and notifying the user of nearby attendees of sessions at the event who meet introduction preferences of the user by finding matches between introduction preference attributes specified by the user and attributes of the attendees provided by the list of event attendees.
Abstract: Computer program, methods, and systems for code modification of a programming language platform and a software application in an intermediate language at different times are disclosed. The methods and system may modify a portion of the programming language platform in the intermediate language at a first time to alter a functionality of or add a new functionality to the programming language platform; and may modify the software application in the intermediate language at a second time different from the first time, where the software application may be modified based on a runtime analysis rule that uses the altered or added new functionality of the programming language platform. The modified programming language platform may be included in a first package, and the modified software application may be included in a second package, and executed on the modified programming language platform.
Abstract: Multitier, multitenant architecture of pods comprise multiple stacks with different metrics and workload compositions that constantly change over time. A computer system may identify an overall pod time-to-live (TTL) based on the changing metrics and workloads. The TTL may be a forecasted time that pod remediation is needed to avoid negative impact on pod performance and customer experience. Additionally, the computer system may identify the appropriate remediation(s) for each pod. The computer system may compare and prioritize remediations across a collection of pods with different configurations and workload characteristics based on the TTLs. Other embodiments may be described and/or claimed.
Type:
Application
Filed:
January 22, 2018
Publication date:
June 6, 2019
Applicant:
salesforce.com, inc.
Inventors:
Ana BERTRAN, Carl MORGENSTERN, Daisuke KAWAMOTO, Nicholas ROAN, Steve BOBROWSKI, Sudhish IYER, Chin LEE, Kunal VASHI, Zahid RAHMAN
Abstract: Embodiments regard predictive intelligence for service and support. An embodiment of a method includes receiving at an interface for a database system data entered in one or more data fields regarding service of a first case for a first client, the data being received from the first client or from an agent entering data regarding the first case; automatically comparing by the database system the data for the first case with data for other cases stored in a data store of the database system; identifying by the database system one or more similar cases based on the comparison of data; automatically generating by a predictive intelligence algorithm applied by the database system one or more predictive actions for the first case based on the identified one or more similar cases; and transmitting data regarding the one or more predictive actions to the first client or agent.
Type:
Grant
Filed:
November 19, 2014
Date of Patent:
June 4, 2019
Assignee:
salesforce.com, inc.
Inventors:
Scott D. Beechuk, Michael Ramsey, Arvind Krishnan
Abstract: Techniques to block unwanted third party calls are disclosed. In various embodiments, an indication is received that third party code included on a web page is attempting to write to the web page content associated with an unauthorized third party call. The unauthorized third party call is blocked. In some embodiments, the unauthorized third party call is blocked by blocking the web page content associated with the unauthorized third party call from being written to the web page.
Type:
Grant
Filed:
September 1, 2015
Date of Patent:
June 4, 2019
Assignee:
salesforce.com. inc.
Inventors:
Nick P. Sullivan, Vivek S. Vaidya, Tom A. Chavez
Abstract: A definition of a custom object specifying a custom format for metadata is received within a database system where creation of the metadata is required to comply with the custom format specified within the custom object with the metadata is associated with the custom object. At least a portion of the metadata refers to another custom metadata object type. The custom object having the definition is stored within the database system. A database record is created utilizing the custom object with reference to the another custom metadata object type. At least one aspect of an application is defined utilizing the database system using the metadata of the record.
Abstract: In accordance with embodiments, there are provided mechanisms and methods for managing a risk of access to an on-demand service as a condition of permitting access to the on-demand service. These mechanisms and methods for providing such management can enable embodiments to help prohibit an unauthorized user from accessing an account of an authorized user when the authorized user inadvertently loses login information. The ability of embodiments to provide such management may lead to an improved security feature for accessing on-demand services.
Type:
Grant
Filed:
October 17, 2017
Date of Patent:
June 4, 2019
Assignee:
salesforce.com, inc.
Inventors:
Forrest A. Junod, Robert C. Fly, Peter Dapkus, Scott W. Yancey, Steven S. Lawrance, Simon Z. Fell
Abstract: The technology disclosed relates to creating an audit trail of data incorporation in user profiles. In particular, it relates to linking trust objects to fields of the user profiles. The technology disclosed also relates to maintaining an opt trail that captures user opt-ins by recording the circumstances surrounding opt-in actions. In particular, it relates to linking trust objects to user profiles that connect users to an advertising campaign. The technology disclosed further relates to tracking and measuring reputation of product models in consumer markets. In particular, it relates to assembling consumer feedback on the product models from online social networks and service records of the product models and applying sentiment analysis on the consumer feedback.
Type:
Grant
Filed:
April 17, 2017
Date of Patent:
June 4, 2019
Assignee:
salesforce.com, inc.
Inventors:
Charlie Isaacs, Antony Passemard, Harish Peri, Seema Kumar
Abstract: The technology disclosed relates to creating and frequently updating multiple online analytic processing (OLAP) analytic databases from an online transaction processing (OLTP) transaction updatable system that includes transaction commit, rollback, and field level security capabilities. It also relates to transparently decoupling extraction from rebuilding of frequently updated OLAP analytic databases from the OLTP transaction updatable system.
Type:
Grant
Filed:
November 21, 2016
Date of Patent:
June 4, 2019
Assignee:
salesforce.com, inc.
Inventors:
Alex Gitelman, Ravishankar Arivazhagan, Donovan Schneider, Alex Field, Pradeep Mantha, Puneet Gupta
Abstract: Methods and systems are provided for proxying data between an application server and a client device. One exemplary application system includes an application server to generate a virtual application and a proxy server coupled to the application server over a network to provide the virtual application to a client device. The proxy server receives input data from the client device and provides the input data to the application server, wherein the application server encodes the input data for an action in response to authenticating the proxy server and provides the data encoded for the action to the proxy server. The proxy server performs the action on the data and provides the result to the client device.
Abstract: The technology disclosed relates to accelerating replay access to numerous streams via a channel aggregation hierarchy, muxing events from input buffers that receive event streams, into a physically aggregated stream in memory.
Abstract: Content deployment systems and methods are provided for integrating and deploying selected content items as part of a specific release. A content publishing engine includes a processor that can execute a release management API that is configured to manage and store a manifest record that specifies release items by API name that are allowed to be part of the specific release. The processor is configured to execute a bulk API that is configured to receive content package objects from a plurality of content sources. For example, the first content source can directly invoke the bulk API to send first content items to the content publishing engine. A filter module can extract selected first content items that are specified in the manifest record for inclusion in the specific release, and add the selected first content items into a release object so that they are included as part of the specific release.
Type:
Application
Filed:
November 27, 2017
Publication date:
May 30, 2019
Applicant:
salesforce.com, inc.
Inventors:
ABHISHEK BANGALORE SREENIVASA, ADAM TORMAN, TYLER MONTGOMERY, DOUGLAS BITTING
Abstract: Methods and systems are provided for intelligent priming. An Intelligent Priming Module (IPM) can process various input parameters to determine relevant priming data for priming an application at a user system. The relevant priming data is predicted to be relevant to a particular user and user system based on one or more of the input parameters. A processing system is configured to pre-populate a cache with at least some of the relevant priming data, load the relevant priming data stored at the cache in response to a trigger event, and execute the application. Upon execution of the application the relevant priming data can be presented at user interface of the user system.
Abstract: Methods and systems are provided for displaying pertinent data, using augmented reality, to supplement information in images acquired by an imaging device of a mobile communication device. The images can be analyzed to find one or more matched objects, and recognition can be performed on the matched objects to recognize target components. It can be determined whether the recognized target components match one or more known patterns. Based on the known patterns pertinent data pertaining to the known patterns can be retrieved from one or more data sources, and displayed at a display using augmented reality to supplement information in the images acquired by the imaging device.
Abstract: Content deployment systems and methods are provided for continuously integrating and deploying selected content items from a plurality of content sources into a specific release as part of the specific release. For example, a first content source stores a plurality of first content items for potential inclusion in the specific release. A manifest record for the specific release specifies release items, by API name, that are allowed to be part of the specific release. A proxy can periodically retrieve selected ones of the first content items that are specified in the manifest record, and push them to a bulk API of a content publishing engine. Any content items that are not specified in the manifest record are rejected by the proxy. A processor of the content publishing engine can allow for continuous integration of the selected ones of the first content items into the specific release.
Type:
Application
Filed:
November 27, 2017
Publication date:
May 30, 2019
Applicant:
salesforce.com, inc.
Inventors:
ABHISHEK BANGALORE SREENIVASA, ADAM TORMAN, TYLER MONTGOMERY, DOUGLAS BITTING
Abstract: Methods and systems are provided for managing environmental conditions and energy usage associated with a site. One exemplary method of regulating an environment condition at a site involves a server receiving environmental measurement data from a monitoring system at the site via a network, determining an action for an electrical appliance at the site based at least in part on the environmental measurement data and one or more monitoring rules associated with the site, and providing an indication of the action to an actuator for the electrical appliance.
Type:
Grant
Filed:
June 20, 2016
Date of Patent:
May 28, 2019
Assignee:
salesforce.com, inc.
Inventors:
Gregory Wester, Matthew Paiz, Aleksandr Shulman