Abstract: Systems and methods for measuring performance metrics of apps where a controller schedules performance testing of a plurality of apps to generate a set of performance metrics from a client, server and device relating to performance of each app wherein the generated set of performance metrics comprises processing times and requests of the app. The scheduled performance testing is executed by a combination of the client, server, and device includes different networks, operating systems, and browsers. A performance engine captures the set of performance metrics of each app from the different client, server and device, and organizes the app metrics into categories based on an instrumentation and profile of each app. The categories include clusters comprising performance metrics of the client, server, and device. A user interface renders the set of performance metrics to facilitate comparisons between each cluster and category of the set of performance metrics.

Abstract: Methods, apparatus, systems, and computer program products are disclosed for sharing data of an online social network. In some implementations, a selection of data of an information feed is received. The information feed includes a plurality of feed items configured to be stored on one or more storage mediums and capable of being displayed in a presentation on a display device. The selected data includes at least a portion of one or more of the feed items. A first network communication including the selected data is generated. The generated first network communication is sent to a designated network address via a network.

Abstract: A method of operating a content delivery system that includes a terminal device and a server includes storing, within the memory element, a channel configuration that has been customized for the terminal device. The method also includes authenticating the terminal device with the server and receiving, by the server, a request for the channel configuration from the terminal device. The method further includes sending, by the server to the terminal device, the channel configuration in response to the request for the channel configuration after authenticating the terminal device. Also, the method includes receiving, by the server, a request for content from the terminal device. The request for content corresponds to the channel configuration. Additionally, the method includes sending, by the server to the terminal device, a content element for populating a terminal device channel by the terminal device according to the channel configuration.

Abstract: A method implemented in a database system for providing an information feed from a social networking system is provided. The method comprises receiving a request from a requesting user for an information feed of the social networking system according to configuration information customized by the requesting user. The configuration information identifies a plurality of information sources and has a set of rules for identifying which updates from the identified information sources to include in the information feed. Each information source has one or more associated updates. The method further comprising selecting a first set of updates from a plurality of updates wherein each selected update complies with the set of rules identified in the configuration information, excluding a second set of updates from the plurality of updates wherein each excluded update does not comply with the set of rules identified in the configuration information, and generating the information feed.

Abstract: Methods and apparatus, including computer program products, implementing and using techniques for providing user credentials over a network to a remote computer application. User credentials for the remote computer application are stored in a central repository that is accessible through the network. A request is sent to a service to perform, on behalf of a user, a particular task involving the remote computer application. It is determined whether the service has been granted permission to act on behalf of the user with respect to the remote computer application. When the service has permission to act on behalf of the user, the service is used to retrieve the user's credentials for the remote computer application from the central repository and to supply the retrieved user credentials to the remote computer application.

Abstract: A messaging hub provides communication services for user devices associated with an enterprise office telephone number. The messaging hub establishes a secure connection between the messaging hub local SMSC/MMSC and a data adapter of a unified communications service, provision the enterprise office telephone number for use in a global SMS/MMS network and delivers messages addressed to the enterprise office telephone number to selected user devices.

Abstract: Techniques and structures for providing a multitenant environment having both a relational database and a non-relational database. A database query is received with at least one server computing device providing a multitenant environment having a relational database system and a non-relational database system, the database query in a format corresponding to the relational database system. The query is parsed with the at least one server computing device to find one or more components of the query directed to data stored in the non-relational database system. One or more components of the query directed to data stored in the non-relational database system are converted to one or more scans of the non-relational database system. Results from the query of the relational database system and results from the one or more scans of the non-relational database system are collected. The results from the query and the results of the one or more scans to a combined result are combined.

Abstract: A system for introducing live content into an electronic mail message comprising at least one dynamic live content area sent through an e-mail service provider system comprises memory and a click manager. The memory includes live content comprising image data and expiration data. The click manager receives an indication of the opening of the message by a recipient, wherein the click manager accesses the memory to retrieve live content and send the retrieved live content for rendering in the dynamic live content area of the e-mail message opened by the one of the plurality of recipients.

Abstract: A method, apparatus and system for sharing object information which executes a video-chat session between an agent and a mobile client using an application hosted by a server. There is presented a view in common executed by a server application to both the agent and the mobile client for viewing objects captured by the mobile client during the video-chat session. There is identified by the agent a viewed object captured by the mobile client where the captured objected has been viewed by the agent in the common view during the video-chat session. The captured objected may be selected by the agent during the video-chat session and the agent may retrieve information remotely about the selected object to send to the mobile client.

Abstract: An automated self-healing database system is provided that includes a primary database, an application server that writes data to the primary database and reads data from the primary database when it is available, a standby database that is a replica of the primary database, and a self-healing module (SHM). The SHM can automatically detect unavailability of the primary database, and if the standby database is available, the SHM can automatically enable the standby database as readable and writable, assign the standby database the role of primary database at the primary site to start replicating data to other standby databases, and use a pre-established connection between the application server and the standby database to allow the application server to read data from the standby database and to write data to the standby database resulting in the standby database assuming role of the primary database at the primary site.

Abstract: A method of generating context-specific content from a database system for display in a user interface of a personal information management (PIM) application is provided. The method comprises receiving, by a database server, user selection of one or more database applications from a requesting user to generate context-specific content customized by the requesting user for display in a PIM application user interface. The method further comprises generating, using the user-selected database applications, user-customized context-specific content and transmitting to the PIM application, by the database server, the user-customized context-specific content for display in the PIM application user interface along with a PIM message. The user-customized context-specific content is relevant to the PIM message. Related apparatus, systems, techniques and articles are also described.

Abstract: A method for processing email for a database system is presented here. The system includes a plurality of data centers and a plurality of instances of a database system core. Each data center implements at least one instance of the database core. The method receives an incoming email at a first local mail transfer agent (MTA) of a first data center, where the incoming email is erroneously directed to a first instance of the database system core. The method continues by searching a private domain name service (DNS) database maintained at the first data center, based on an identifier of the first instance and an identifier of the first data center. The method then obtains an identifier associated with a second data center of the plurality of data centers, and routes the incoming email in accordance with the identifier of the second data center.

Abstract: Disclosed are examples of systems, apparatus, methods and computer program products for combining updates of a social network feed. In some implementations, a feed of a social networking system can be configured to share feed items associated with an enterprise record. The feed items can include a first update associated with a first user. A first request to share a comment on the first update can be processed. A second request to share a first post in a feed can be processed. The first post can be related to the first update based on a first attribute conforming to a second attribute. A combined update can be generated based on the first post being related to the first update. The combined update can be displayed in a feed.

Abstract: In accordance with embodiments, there are provided mechanisms and methods for facilitating collection of data and dynamic generating of visual workflow and corresponding tasks in an on-demand services environment. In one embodiment and by way of example, a method includes receiving, by and incorporating into a database system, a query to perform a collection of data relating to an organization, where the query represents creating a new business process relating to workings of the organization. The method may further include collecting, by the database system, the data from one or more accounts relating to the organization, assigning, by the database system, one or more tasks to the collected data, performing, by the database system, the one or more tasks, and dynamically generating, by the database system, a visual workflow in response to the performing of the one or more tasks, wherein the visual workflow is used to facilitate the new business process based on the one or more tasks.

Abstract: In accordance with embodiments, there are provided mechanisms and methods for monitoring data activity utilizing a shared data store. These mechanisms and methods for monitoring data activity utilizing a shared data store can enable enhanced data monitoring, more efficient data storage, improved system resource utilization, etc.

Abstract: An encryption platform may identify language characters in database fields and determine which of multiple encoding schemes more efficiently encodes the language characters. The encryption platform may use the selected encoding scheme to encode plaintext into a byte array and then encrypt the byte array into ciphertext. The encryption platform may assign encoding flags to the ciphertext identifying the encoding scheme used for encoding the plaintext. The encryption platform then may use the encoding flag to determine which encoding schemes to use for decoding the data back into plaintext. Using the different encoding schemes allows encrypted data to fit better into database storage structures. The encryption platform also may enable users to select different fields for different selectable objects for encoding and encrypting.

Abstract: A method for using an artificial intelligence (AI) entity to interface with a customer relationship management (CRM) software platform online is provided. The method receives user input changes to the CRM software platform, by the AI entity comprising at least one processor and a memory element, wherein the AI entity is configured to perform chat-bot functionality; alters, by the at least one processor, contents of the CRM software platform associated with the user input changes, in response to the AI entity receiving the user input changes; continuously receives CRM data from the CRM software platform, by the at least one processor; receives, by the at least one processor, a user request for a subset of the CRM data; and in response to the user request, transmits the subset.

Abstract: Search systems and methods for searching structured data and enhancing the relevancy of search results provided to a requesting user or application. Enhanced search results are provided by searching a cache of a user's most recently used items to eliminate or reduce search indexing latency. Also, more relevant search results are provided by re-ranking results based on use history, data security models and/or hierarchical user role models. Further, enhanced search results are provided by including user information in the search index.

Abstract: Disclosed are methods, apparatus, systems, and computer-readable storage media for determining user access to custom metadata. In some implementations, a server receives a request by or on behalf of a first user of a computing environment for a first custom metadata entity. A custom metadata entity may be a metadata component customized for use in the computing environment and having an entity type specifying a class or a category of the metadata component. The server may identify an association record indicating that the first user has permission to access the requested custom metadata entity. In some implementations, the association records are stored in an association database accessible by the server, wherein each association record identifies a user and a custom metadata entity. The server may also provide data including the requested custom metadata entity to a computing device.

Abstract: A request message is generated with a trusted network entity executing trusted code on a first network layer. The request message to target a non-trusted network entity executing non-trusted code on a second network layer. The request message is transmitted from the trusted network entity to the non-trusted network entity through at least a policy enforcement entity. The policy enforcement entity applies one or more network traffic rules to enforce a unidirectional flow of traffic from the first network layer to the second network layer. A response check message is generated with the trusted network entity. The response check message to determine whether response information is available on the non-trusted network entity in response to the request message. The response check message is transmitted from the trusted network entity to the non-trusted network entity through at least the policy enforcement entity.