Patents Assigned to salesforce.com, inc.
  • Patent number: 9996323
    Abstract: Execution of code in a multitenant runtime environment. A request to execute code corresponding to a tenant identifier (ID) is received in a multitenant environment. The multitenant database stores data for multiple client entities each identified by a tenant ID having one of one or more users associated with the tenant ID. Users of each of multiple client entities can only access data identified by a tenant ID associated with the respective client entity. The multitenant database is a hosted database provided by an entity separate from the client entities, and provides on-demand database service to the client entities. Source code corresponding to the code to be executed is retrieved from a multitenant database. The retrieved source code is compiled. The compiled code is executed in the multitenant runtime environment. The memory used by the compiled code is freed in response to completion of the execution of the compiled code.
    Type: Grant
    Filed: February 9, 2015
    Date of Patent: June 12, 2018
    Assignee: salesforce.com, inc.
    Inventors: Gregory D. Fee, William J. Gallagher
  • Publication number: 20180159872
    Abstract: The technology disclosed relates to identifying and notifying a user of nearby attendees at a mega attendance event who are in user's social graph by comparing the user's social graph to a list of event attendees. The identified attendees can be stratified into social graph tags that annotate, categorize and prioritize other users in the user's social graph. The technology disclosed also relates to identifying and notifying the user of nearby attendees of sessions at the event who meet introduction preferences of the user by finding matches between introduction preference attributes specified by the user and attributes of the attendees provided by the list of event attendees.
    Type: Application
    Filed: February 1, 2018
    Publication date: June 7, 2018
    Applicant: salesforce.com, inc.
    Inventor: Jason SCHROEDER
  • Publication number: 20180159832
    Abstract: Methods and systems are provided for proxying data between an application server and a client device. One exemplary application system includes an application server to generate a virtual application and a proxy server coupled to the application server over a network to provide the virtual application to a client device. The proxy server receives input data from the client device and provides the input data to the application server, wherein the application server encodes the input data for an action in response to authenticating the proxy server and provides the data encoded for the action to the proxy server. The proxy server performs the action on the data and provides the result to the client device.
    Type: Application
    Filed: January 31, 2018
    Publication date: June 7, 2018
    Applicant: salesforce.com, inc.
    Inventor: Yoel GLUCK
  • Publication number: 20180157584
    Abstract: The disclosed methods and systems for coordinating deployment and regression testing across data centers and system clusters in multiple service clouds include accessing test suites via a versioning platform that maintains a metadata notation of an applicable-version to which a version of a test suite applies. They include receiving a request-to-test to run a selected test suite against a selected system; making a machine-to-machine query about the selected system and receiving back a response that specifies a version-to-be-tested; automatically selecting from the versioning platform a test suite version with the applicable-version that supports the version-to-be-tested consistent with the metadata notation of the applicable-version of the selected test suite; and reporting results of running the selected test suite.
    Type: Application
    Filed: December 5, 2016
    Publication date: June 7, 2018
    Applicant: salesforce.com, inc.
    Inventors: Randall S. FORBES, Brian D. MCGREER, Jason David BORNEMAN
  • Patent number: 9990654
    Abstract: Systems, device and techniques are disclosed for dynamically retrieving and monitoring geo-fence activity. A meta geo-fence may be identified based on a user device geolocation. The meta geo-fence having a radius that is dynamically generated to include previously defined geo-fences within or touching the meta geo-fence. User device geolocation may be monitored in relation to the defined geo-fences included in the radius of the meta geo-fence. A communication may be sent to the user device when the user device reports that the user device has entered or exited one of the previously defined geo-fences within or touching the radius of the meta geo-fence.
    Type: Grant
    Filed: March 16, 2017
    Date of Patent: June 5, 2018
    Assignee: SALESFORCE.COM, INC.
    Inventor: David Porter
  • Patent number: 9990223
    Abstract: The technology disclosed relates to improving parallel functional processing using abstractions and methods defined based on category theory. In particular, the technology disclosed provides a range of useful categorical functions for processing large data sets in parallel. These categorical functions manage all phases of distributed computing, including dividing a data set into subsets of approximately equal size and combining the results of the subset calculations into a final result, while hiding many of the low-level programming details. These categorical functions are extraordinarily well-ordered and have a sophisticated type system and type inference, which allows for generating maps and reducing them in an elegant and succinct way using concise and expressive programs that can significantly efficientize a whole software development process.
    Type: Grant
    Filed: August 10, 2015
    Date of Patent: June 5, 2018
    Assignee: salesforce.com, inc.
    Inventor: Matthew Fuchs
  • Patent number: 9990426
    Abstract: Disclosed are methods, apparatus, systems, and computer readable storage media for establishing access with a content object stored in a content management data source from an on-demand database service. A request can be received from a user of the on-demand database service to access data regarding a content object stored in an external content management data source. The content management data source can be identified based on the request, and the request can be provided to a repository-specific connector communicatively coupled to the external content management data source. Access can be established with the content object to retrieve the requested data, and a virtual object associated with the on-demand database service can be created to instantiate connection between the content object and the on-demand database service. The requested data can be provided to a display device in a user interface for the on-demand database service.
    Type: Grant
    Filed: February 25, 2014
    Date of Patent: June 5, 2018
    Assignee: salesforce.com, inc.
    Inventors: Michael Micucci, Saurav Mohapatra, David Goldbrenner, Nicolas Maquaire, Laurent Kubaski, Raphael Jean-Leconte
  • Patent number: 9990185
    Abstract: The technology disclosed relates to a self-service customization protocol for a single page website that implements a support component add-in to the CRM website. The self-service customization protocol includes a plurality of page elements that can be easily edited by the customers without any coding.
    Type: Grant
    Filed: October 24, 2016
    Date of Patent: June 5, 2018
    Assignee: salesforce.com, inc.
    Inventors: Chetanya Chauhan, Michael Chou, Joseph Shelby Hubick
  • Patent number: 9992144
    Abstract: A method for processing email for a multi-tenant database system is presented here. The system includes a plurality of data centers and a plurality of instances of a database system core. Each data center implements at least one instance of the database core. The method receives an incoming email at a first local mail transfer agent (MTA) of a first data center, wherein the incoming email is erroneously directed to a first instance of the database system core. The method continues by searching a private domain name service (DNS) database maintained at the first data center, based on an identifier of the first instance and an identifier of the first data center. The method then obtains an identifier associated with a second data center of the plurality of data centers, and routes the incoming email in accordance with the identifier of the second data center.
    Type: Grant
    Filed: January 6, 2016
    Date of Patent: June 5, 2018
    Assignee: salesforce.com, inc.
    Inventors: Joseph Humphreys, Rasmus Mencke
  • Patent number: 9992242
    Abstract: In accordance with disclosed embodiments, there are provided methods, systems, and apparatuses for implementing instant social image cobrowsing through the cloud, including, for example, means for loading an application at the client device, the application displaying a graphical interface at the client device; receiving input at the graphical interface of the client device to initiate an instant share session; generating an action at the client device to request an instant share session; communicating the action from the client device to a remote host organization via a public Internet; receiving, at the client device, a pointer to a dynamically created co-browse site at the host organization responsive to communicating the action from the client device to the remote host organization; following the pointer to the dynamically created co-browse site at the host organization communicably linking the client device with the host organization; and exchanging a video telephony stream between the client device and
    Type: Grant
    Filed: August 24, 2016
    Date of Patent: June 5, 2018
    Assignee: salesforce.com, Inc.
    Inventor: Charles Hart Isaacs
  • Patent number: 9990400
    Abstract: Techniques are disclosed relating to an in-memory cache. In some embodiments, in response to determining that data for a requested entry is not present in the cache (e.g., because it has been evicted), a computing system is configured to invoke cached program code associated with the entry. In some embodiments, the computing system is configured to provide data generated by the program code in response to requests that indicate the entry. In some embodiments, the computing system is configured to store the generated data in the cache. In various embodiments, this may avoid cache misses and provide configurability in responding to requests to access the cache.
    Type: Grant
    Filed: October 26, 2015
    Date of Patent: June 5, 2018
    Assignee: salesforce.com, inc.
    Inventors: Barathkumar Sundaravaradan, Christopher James Wall, Lawrence Thomas Lopez, Paul Sydell, Sreeram Duvur, Vijayanth Devadhar
  • Patent number: 9992264
    Abstract: Techniques and architectures to provide trace functionality. Trace record data is received from a plurality of client threads executed by one or more processors. The trace record data is stored in a plurality of chunks maintained in an in-use list. The in-use list has a chunk for individual use by the corresponding client threads. Chunks in the in-use list are moved to a completed queue when a chunk in the in-use list is substantially full. A chunk from a free list is placed in the in-use list to replace removed chunks. The chunks from the completed queue are stored in at least one memory device.
    Type: Grant
    Filed: February 2, 2016
    Date of Patent: June 5, 2018
    Assignee: salesforce.com, inc.
    Inventor: Mark Wilding
  • Publication number: 20180150412
    Abstract: Disclosed technology includes access to rotatable-key-encrypted content in a multi-tier disk partition system, with a first-tier-track, and initializing a second-tier-track accessible using the same block designator. A stack of bit vectors, stored in SSD memory, represents tier-tracks and a bit flag indicates whether a respective tier-track holds currently-active data or another bit vector needs to be consulted for access to a predecessor of the tier-track. Copying forward of data from the first-tier-track to the second-tier-track, as-scheduled or in response to an authorized write access to the second-tier-track includes, prior to completion, responding to an access request by providing data from the second-tier-track that has been copied forward and following mappings associated with the flag sets to provide data from the first-tier-track.
    Type: Application
    Filed: November 30, 2016
    Publication date: May 31, 2018
    Applicant: salesforce.com, inc.
    Inventor: Mark MANASSE
  • Publication number: 20180150533
    Abstract: Systems, methods, and computer-readable media for obtaining database records during an index update process are described. A database system may identify indexes having a first data format to be converted into a second data format, and obtain a first query for retrieval of a set of records in a database. The first query may comprise a filter to be used for retrieval of the set of records. The database system may convert the filter into the first data format to obtain a first filter value, convert the filter into the second data format to obtain a second filter value, and generate a second query to include the first data format filter and the second data format filter. The database system may issue the second query to obtain the set of records. Other embodiments may be described and/or claimed.
    Type: Application
    Filed: November 29, 2016
    Publication date: May 31, 2018
    Applicant: salesforce.com, inc.
    Inventor: Rohitashva MATHUR
  • Publication number: 20180150482
    Abstract: Disclosed are systems, apparatus, methods, and computer readable media for suppressing network feed activities using an information feed in an on-demand database service environment. In one embodiment, a message is received, including data indicative of a user action. An entity associated with the user action is identified, where the entity is a type of record stored in a database. A type of the entity is identified. It is determined whether the entity type is a prohibited entity type. When the entity type is not a prohibited entity type, the message data is saved to one or more tables in the database. The tables are configured to store feed items of an information feed capable of being displayed on a device. When the entity type is a prohibited entity type, the saving of the message data, to the one or more tables in the database configured to store the feed items, is prohibited.
    Type: Application
    Filed: October 26, 2017
    Publication date: May 31, 2018
    Applicant: salesforce.com, inc.
    Inventors: William Gradin, Matthew Davidchuk, Qiu Ma, Leonid Zemskov, Amy Palke
  • Patent number: 9983943
    Abstract: Disclosed are examples of systems, apparatus, methods and computer program products for reversing object manipulations in association with a walkthrough for an application or online service. A first state of resources associated with the walkthrough can be recorded in a database of a database system. Input can be received to perform an interaction command with one or more demonstration objects associated with the walkthrough. The one or more demonstration objects can be caused to be manipulated in response to the input. The object manipulation can change the resources from the first state to a second state. The second state can be recorded in the database of the database system. Actions can be determined to reverse the object manipulation to return the resources to the first state. The determined actions can be caused to be performed.
    Type: Grant
    Filed: March 13, 2015
    Date of Patent: May 29, 2018
    Assignee: salesforce.com, inc.
    Inventor: Daniel Everett Jemiolo
  • Patent number: 9984425
    Abstract: Disclosed are some examples of systems, apparatus, methods, and computer program products related to automatically causing a following relationship to be established in an enterprise social networking system between a user and one or more customer relationship management (CRM) records. In some implementations, a workflow is configurable at least in part by one or more selections defining one or more conditions. Responsive to determining that one or more properties associated with a first CRM record satisfies the one or more conditions, a user is caused to follow the first CRM record. The following enables or causes updates associated with the first CRM record to be shared in a feed of the enterprise social networking system, where the feed can be provided to the user's device. Information based on the following of the first CRM record by the user can be displayed at the device.
    Type: Grant
    Filed: December 20, 2016
    Date of Patent: May 29, 2018
    Assignee: salesforce.com, inc.
    Inventor: Christopher Anthony Kemp
  • Patent number: 9984002
    Abstract: Techniques are disclosed relating to an in-memory, software-managed cache configured to store web application data. In some embodiments, operations to cache data specify a visibility parameter for the data, among a plurality of namespaces. In some embodiments, requests to access cached data are checked, based on a request's namespace and the visibility parameter for the cached data, to determine whether they are allowed to proceed. In some embodiments, this may facilitate caching data using shared computing systems and data structures while maintaining configurable privacy for cached data.
    Type: Grant
    Filed: October 26, 2015
    Date of Patent: May 29, 2018
    Assignee: salesforce.com, inc.
    Inventors: Barathkumar Sundaravaradan, Christopher James Wall, Lawrence Thomas Lopez, Paul Sydell, Sreeram Duvur, Vijayanth Devadhar
  • Patent number: 9984394
    Abstract: A sensor data gathering environment that associates a sensor with a smart tag attached to a product. The sensor receives product identification data from the smart tag. An application, web service or a computing device associated with the sensor collects customer behavior data, such as a length of time the sensor is associated with the smart tag, the proximity of the sensor to the smart tag, the location of the sensor while in a threshold distance from the smart tag, and the like. The application, web service or the computing device associated with the sensor transmits the product identification data and the customer behavior data to a remote computing system for analysis. Based on the analysis, a message or communication is initiated to provide the customer with personalized customer service.
    Type: Grant
    Filed: August 4, 2017
    Date of Patent: May 29, 2018
    Assignee: salesforce.com, inc.
    Inventors: Bruno Fonzi, Amy Catherine Lee
  • Patent number: 9984126
    Abstract: Disclosed are techniques for identifying data items to display in a feed of an enterprise social networking system. A first subset of data items is identified as associated with an inner circle of data sources with which a user interacts at or exceeding a designated frequency, a second subset of data items is identified as associated with an interest graph associated with the user, and a third subset of data items is identified as associated with a group or an organization. A highlights feed can be displayed with different channels, where a first channel is defined by the first subset of data items, a second channel is defined by the second subset of data items, and a third channel is defined by the third subset of data items.
    Type: Grant
    Filed: July 29, 2014
    Date of Patent: May 29, 2018
    Assignee: salesforce.com, inc.
    Inventors: Megan Danielle Hoagland, Scott Douglas White, Jonathan Pappas