Abstract: Method embodiments are disclosed for characterizing network latency for a component of a webpage provided by an application server device, using boxcarring of action requests. The method comprises measuring the network latency for a component provided by an application server device. A latency category is established based on the network latency. An action request of a user occurring within a queue wait time is associated with the latency category. The action request of the user associated with the latency category is enqueued into an enqueued action request, which is batched in a boxcar to create a batched action request. The batched action request is dispatched in the boxcar to the application server device. The queue wait time is adapted based on an updated network latency and a transmission status of the action request of the user and the batched action request. System and computer program product embodiments are also disclosed.

Abstract: Disclosed are systems, apparatus, and methods for integrating an information feed. In various implementations, an identity of a user may be determined based on authentication information, where the authentication information identifies a user profile. In some implementations, profile information is identified based on the determined identity, where the profile information identifies one or more entities tracked using one or more information feeds associated with the user profile, and where the one or more information feeds comprises one or more feed items stored in a database system. In various implementations, the identified profile information is associated with a user account provided by a network communications application.

Abstract: A method and system enables language translation and routing of Person-to-Person (P2P) messages. Customer messages are diverted to various alternate destinations in an enterprise based on the language of the messages. Enterprise alternate destinations include language capable call center customer service representatives (CSRs), language specialized call centers, and personnel in various departments in an enterprise having language skills. The CSRs and other personnel can communicate through the call centers or using data enabled devices. Information collected from the messages can be used to determine the appropriate destination.

Abstract: A user system includes a user interface, a processor, and one or more stored sequences of instructions. The one or more stored sequences of instructions, when executed by the processor, cause the processor to display a script field within an editor dashboard, of a runtime environment, displayed on the user interface, the editor dashboard configured to define an interactive dashboard of the runtime environment, identify a script entry input into the script field, parse the script entry to identify an operation to be performed within the interactive dashboard in response to a trigger event, and associate the operation with the interactive dashboard, so that the operation will be performed within the interactive dashboard in response to the trigger event based on the association.

Abstract: A system is disclosed for multimedia multipoint real-time conferencing that includes a communication module to receive a request to share media content in a virtual room setting. The content may include an audio, a video, a text, or a HyperText Markup Language (HTML) code referencing a third-party resource. The system may further include a content encoder at the host website to create a data packet encapsulating the transport characteristics and the routing requirements and a multipoint router to share the content via the transport protocol in the real-time group conference associated with the users of the virtual room.

Abstract: Methods and systems are provided for providing an insights page that is displayed at a user interface of a computing device in response to a call. The caller who is making a call and/or the callee that is receiving the call can be identified along with one or more relevant organizations. A customer relationship management (CRM) application can then be launched at the computing device, and relevant records that are relevant to the call can be automatically determined at a server system. The relevant records can include records that are determined to be relevant to the call from any organization that a user has access privileges to. The insights page displayed at the user interface of the computing device includes user interface elements for accessing the relevant records. Each user interface element is selectable to open a relevant record that has been determined to be relevant to the call.

Abstract: A method and system for re-configuring a schedule for maintenance of an asset by use of a software product, which includes: defining, at a server, an asset object for receiving usage data of the asset wherein the usage data is generated by sensing devices associated with activities of the asset; configuring, at the server, a task relating to maintenance of the asset based on a pre-configured schedule, wherein the task is dependent on the usage data; receiving the usage data at the server for storing in the asset object; and analyzing, at the server, the usage data stored in the asset object for determining applicability of the task or changes in the task for re-configuring the pre-configured schedule.

Abstract: Technologies are provided for synchronizing and joining multiple calls from a first thread and one or more second threads to execute a particular code segment. In response to a call from the first thread to execute the particular code segment, a task synchronizer module calls the particular code segment on behalf of the first thread. When execution of the particular code segment starts, and a call is received from a second thread to execute the particular code segment after receiving the call from the first thread, the task synchronizer module suspends execution of the particular code segment in response to the call from the second thread so that the second thread awaits for the execution of the particular code segment on behalf of the first thread to complete. When execution of the particular code segment completes, a result value or exception is stored in a task object, and the second thread can read the result value or the exception that is stored in the task object.

Abstract: A computer-implemented method in an electronic device comprises: receiving a request to display a keyboard; in response, causing a touchscreen display to display, a multi-layer image comprising a virtual keyboard in a first layer and a text-box in a second layer; receiving a selection of a key from the virtual keyboard; and causing a character associated with the selected key to be displayed in the text-box. A keyboard module comprises one or more processors configured by programming instructions encoded on non-transient computer readable media and is configured to: provide a multi-layer image for display on a touchscreen display of the electronic device, the multi-layer image comprising a virtual keyboard in a first layer and a text-box in a second layer; receive a selection of a key from the virtual keyboard made via the touchscreen display; and cause a character associated with the selected key to be displayed in the text-box.

Abstract: Systems, methods, and computer-readable media for lazy tracking mechanisms for web caching systems are provided. The lazy tracking mechanism may track and perform asynchronous (async) computation of dirty records for client-side caching mechanisms. The async computation of dirty records may include tracking or accounting for invalidated records relevant to a particular client or user system. Invalidation messages may be sent to client/user systems in response to receipt of a request for updated records, or in response to a request for a particular item. Other embodiments may be described and/or claimed.

Abstract: In embodiments, a method may include displaying a user interface comprising at least two windows, a first window displaying a live chat with a first individual and at least one of the remaining windows displaying content related to the live chat. The method may further include receiving an indication to pop-out the first window, and in response, displaying the first window as a separate moveable window, and displaying, within an original area of the first window, additional content related to one of the live chat or the first individual. The method may further include receiving an indication from a user to change the live chat to be with a second individual, and in response to the indication: displaying the live chat with the second individual in the separate moveable window; and displaying content related to the second individual in the at least one of the remaining windows.

Abstract: A method for securely sharing a common software package includes storing, within a database, a set of software packages associated with a first namespace, then storing, within the database, a common software package associated with the set of software packages. The common software package is obfuscated and includes an access modifier. A request to install a first software package selected from the set of software packages associated with the namespace is received by a subscriber. In response to the request from the subscriber, the system installs the first software package and the common software package in accordance with the access modifier.

Abstract: A computer-implemented method in a document editing module is provided. The document editing module comprises a processor configured by programming instructions encoded in non-transient computer readable media. The method comprises providing, by the processor, contents of a document to a user interface; providing via the user interface, by the processor, an object that when selected indicates a desire to lock the document from editing by another document editing module or another instance of the document editing module for a fixed time period; and modifying, by the processor, one or more attributes of the document that indicate that the document is locked for editing and a fixed length of time the document is locked for editing when the object has been selected.

Abstract: Methods and systems are provided for implementing session synchronization to synchronize applications at different user systems (e.g., mobile device, laptop, desktop, tablet) of a particular user. As will be explained in greater detail below, this platform level solution that can maintain session information received any number of different user systems of the particular user and share this collective session information with each of the other user systems as session-synchronization information that can be used, at any user system of that user, to ensure that when that user switches from using one user system to another user system that that applications at the “new” user system being switched to are synchronized with any other applications that were most recently in use at all of the other user systems of that user.

Abstract: In some database systems, a user device may query for data records using a procedural language extension to structured query language (PL/SQL) call. However, some databases may not be configured to process PL/SQL code. In these cases, a virtual machine may intercept the PL/SQL call, and may transform the call to a format usable by the database. For example, the virtual machine may deconstruct the PL/SQL call to determine the procedural and query functions that comprise the PL/SQL call. The virtual machine may then search a database for non-PL/SQL code snippets that correspond to these determined functions, and may generate non-PL/SQL code (e.g., Java code) that may perform the same functions as the PL/SQL call. The virtual machine, the database, or a combination of the two may execute the non-PL/SQL code to retrieve the data records from the database, and may return the records to the user device.

Abstract: Navigation of a data extraction graph is described. The data extraction graph may be a graph representation of data and metadata in an object-oriented database. In one example, a data extraction definition of metadata from a database system is presented in a graph format. The graph format is transformed into a linear object tree, and/or an object list. Navigation commands are received from a user to navigate the transformed graph format. Selections of objects are received from the user to select objects in the transformed graph format. A summary view of the selected objects is then provided in the transformed graph format.

Abstract: An ID service provisioned on a server interacts with a corresponding ID app installed on a user device such as a smart phone for secure user authentication (login). A user acquires two asymmetric encryption keys pairs. One of the private keys is secured on SIM on the user device, and the other one stored in the ID app on the user device. At login attempt, the ID service generates two random challenge messages, and encrypts each of them with one of the public keys. Decryption of one challenge is conducted by the SIM and decryption of the other is done by the ID app. A token based on the two decrypted challenge results is returned to the ID service. Alternatively, a single challenge can be double-wrapped with the two keys. The verifies the results and enables secure login without requiring a password.

Abstract: Identifying entities in semi-structured content is described. A system assigns a corresponding entity type based on a corresponding entity type score for each token in a sequence of tokens in semi-structured content, based on multiple entity types, wherein each token is a corresponding character set. The system assigns a corresponding boundary type based on a corresponding boundary type score for each token in the sequence of tokens, based on a begin boundary type or a continue boundary type. The system identifies an entity based on a corresponding entity type score and a corresponding boundary type for each token in the sequence of tokens. The system outputs the sequence of tokens as an identified set of entities based on the identified entity.

Abstract: Contact recommendations based on purchase history are described. A system creates a directed graph of nodes in which at least some of the nodes are connected by directed arcs, wherein a directed arc from a first node to a second node represents a conditional probability that previous users who purchased a first contact also purchased a second contact. The system identifies a set of contacts purchased by a current user. The system estimates a prospective purchase probability based on a historical probability that previous users purchased a specific contact and a related probability that previous users who purchased the specific contact also purchased a contact in the set of contacts, for each candidate contact. The system outputs a recommendation for the current user to purchase a recommended candidate contact based on a corresponding prospective purchase probability.

Abstract: Systems and methods provide multi-version concurrency control of database records with uncommitted transactions. The system and methods may include receiving a query regarding a transaction counter number. When a transaction header identifying data is updated with the assigned transaction counter number, the updated transaction header may be used in identifying data as an instance of multiversion concurrency control information by the received query. A key lookup may be performed, and when the key lookup encounters an uncommitted row for a transaction number, a corresponding transaction header identifying data to identify a data array element to determine whether the transaction number is committed, and determining the transaction counter number when the transaction number is committed. The transaction counter number may be stamped on the row version record when it is determined that the row is committed.