Abstract: A request message is generated with a trusted network entity executing trusted code on a first network layer. The request message to target a non-trusted network entity executing non-trusted code on a second network layer. The request message is transmitted from the trusted network entity to the non-trusted network entity through at least a policy enforcement entity. The policy enforcement entity applies one or more network traffic rules to enforce a unidirectional flow of traffic from the first network layer to the second network layer. A response check message is generated with the trusted network entity. The response check message to determine whether response information is available on the non-trusted network entity in response to the request message. The response check message is transmitted from the trusted network entity to the non-trusted network entity through at least the policy enforcement entity.

Abstract: Systems and methods for providing a custom action for an information post are described. In one embodiment, data for generating a user interface component for display at a client machine may be transmitted from a server to the client machine. The user interface component displaying one or more information posts may be capable of being generated in accordance with first computing programming language instructions provided by a first entity. Each information post may include information relating to a record stored on a storage medium accessible to the server. Selected ones of the information posts may have associated therewith a custom action activation mechanism for activating a custom action relating to the associated information post. The custom action activation mechanism may be capable of being generated in accordance with second computer programming language instructions provided by a second entity.

Abstract: Methods and systems are provided for synchronizing and sharing data objects in a cloud based social networking environment of the type including a collaboration cloud. The method includes defining a sharing configuration within the collaboration cloud to include a second computing device; running a dedicated client synchronization application on a first computing device; creating a sync folder on the first computing device using the client synchronization application; updating a data object using the first computing device; adding the updated data object to the sync folder; automatically synchronizing the updated data object with the collaboration cloud; and propagating, using the collaboration cloud, the updated data object to the second computing device.

Abstract: Various computer-implemented systems and methods are provided here for purposes of intelligent predictive messaging. An exemplary system can be operated to obtain message context data associated with a messaging session, process the message context data to obtain suggested message content for the messaging session, and automatically populate a message field of a user device with at least some of the suggested message content. The system may proceed by sending a message from the user device, where the message includes content of the message field.

Abstract: In accordance with embodiments, there are provided mechanisms and methods for creating, exporting, viewing and testing, and importing custom applications in a multitenant database environment. These mechanisms and methods can enable embodiments to provide a vehicle for sharing applications across organizational boundaries. The ability to share applications across organizational boundaries can enable tenants in a multi-tenant database system, for example, to easily and efficiently import and export, and thus share, applications with other tenants in the multi-tenant environment.

Abstract: In accordance with embodiments, there are provided mechanisms and methods for publicly providing web content of a tenant using a multi-tenant on-demand database service. These mechanisms and methods for publicly providing web content of a tenant using a multi-tenant on-demand database service can allow the web content to be published by a tenant using the multi-tenant on-demand database service for use by non-tenants of the multi-tenant on-demand database service.

Abstract: A sensor data gathering environment that associates a sensor with a smart tag attached to a product. The sensor receives product identification data from the smart tag. An application, web service or a computing device associated with the sensor collects customer behavior data, such as a length of time the sensor is associated with the smart tag, the proximity of the sensor to the smart tag, the location of the sensor while in a threshold distance from the smart tag, and the like. The application, web service or the computing device associated with the sensor transmits the product identification data and the customer behavior data to a remote computing system for analysis. Based on the analysis, a message or communication is initiated to provide the customer with personalized customer service.

Abstract: The technology disclosed relates to a self-service customization protocol for a single page website that implements a support component add-in to the CRM website. The self-service customization protocol includes a plurality of page elements that can be easily edited by the customers without any coding.

Abstract: Disclosed are systems, apparatus, methods and computer-readable media for communicating feed information to one or more recipients. In some implementations, an instruction to communicate an information update to one or more identified first recipients is received. In some instances, an additional recipient indicator is identified and an identification of one or more second recipients based on the additional recipient indicator is generated. In some instances, the one or more second recipients are provided access to the information update.

Abstract: Various techniques and procedures related to filtering objects in a virtual application within a multi-tenant system are provided. One approach involves providing a first graphical user interface element enabling indication of a first filtering criterion and a second graphical user interface element enabling indication of a second filtering criterion within the virtual application being accessed over a network from a client device. After indication of the first filtering criterion and the second filtering criterion, a filtered set of objects is identified based on the first filtering criterion and the second filtering criterion. At least a portion of the filtered set of objects may then be presented within the virtual application on a client device.

Abstract: In a method, system, and computer-readable medium having instructions for sharing information between tenants of a multi-tenant database, information is received on a connection between a first tenant of a multi-tenant database and a second tenant and the connection has information on a scope of data from the first tenant shared with the second tenant, data is allowed for a record of the first tenant to be accessible to the second tenant in accordance with the connection, information is received on a file related to the record of the first tenant, and data is allowed from the file to be accessible to the second tenant in accordance with the connection.

Abstract: In accordance with disclosed embodiments, there are provided systems, methods, and apparatuses for implementing in-app live support functionality.

Abstract: Disclosed are methods, apparatus, systems, and computer-readable storage media for identifying a topic for a text. In some implementations, one or more servers maintain a plurality of data entries in one or more database tables storing text data, each data entry of a first portion of the data entries including: a text sequence, a topic, and a text-to-topic association score indicating a number of times that the text sequence appears in a processed text associated with the topic, each data entry of a second portion of the data entries including a total word score indicating a number of times that a respective text sequence appears in one or more processed texts. The one or more servers may receive an incoming text and identify a topic for the incoming text by processing the text sequences of the incoming text in relation to the data entries in the database tables.

Abstract: An automated software vulnerability scanning and notification system and method provide an automated detection and notification regarding a software vulnerability. The operation of the system and the method includes obtaining software vulnerability information, periodically scanning a web application and a corresponding web server associated with an operator, and evaluating the periodic scans relative to the software vulnerability information to detect software vulnerabilities. Upon detection of a software vulnerability, a notification message is provided automatically to the operator regarding the software vulnerability.

Abstract: In accordance with embodiments, there are provided mechanisms and methods for facilitating spin mode-based dynamic updating of application servers in an on-demand services environment. In one embodiment and by way of example, a method includes upgrading a first set of application servers of a plurality of application servers at one or more computing devices, holding a first set of requests received at the first set of application servers from being processed while the first set of application servers is being upgraded, and upgrading a second set of application servers of the plurality of application servers upon completion of the first set of application servers. The method may further include holding a second set of requests received at the second set of application servers from being processed while the second set of application servers is being upgraded, and resuming processing of the first set of requests at the upgraded first set of application servers.

Abstract: Method and systems for sharing product data involved in a supply chain among a plurality of subscribers to an on-demand database is described. Data related to a product is received from a first subscriber and stored into a first section of the on-demand database reserved for the first subscriber. The first subscriber then communicates a request to share the product data with one or more second subscribers. Once the first subscriber receives an acceptance from the one or more second subscribers, the product data is stored in a second section of the on-demand database reserved for the second subscriber. Changes made to the data associated with the product are synchronized between the two subscribers.

Abstract: Statistics mechanisms in multitenant database environments. A master statistics file is maintained in a multitenant database system. The master statistics file has statistics corresponding to multiple tenants within the multitenant database system. Statistics for a selected table within the multitenant database system are generated. The selected table corresponding to a selected tenant of the multitenant database system. The master statistics file is updated based on the generated statistics for the selected table.

Abstract: The technology disclosed relates to adapting online social feed items according to the posting formats of each of the multiple destination online social environments to which they are posted, regardless of the source online social environments from which they originate. In particular, it relates to creating separate instances of a feed item such that each of the instances includes tag formats, social handles or identifiers that are compatible to the online social environments in which they are embedded. These separate instances of a feed item can all be embedded in a first online social environment while preserving their tag formats corresponding to other online social environments.

Abstract: A method for scoring and ranking knowledge articles in an on-demand service environment in a database network system. The scoring allows users to have input into the scoring to determine relevancy and authenticity to solve particular problems.