Patents Assigned to salesforce.com
  • Patent number: 9251164
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for using a database to access content stored outside of the database. These mechanisms and methods for using a database to access content stored outside of the database can enable embodiments to provide a database system which can be used to access content when the content is incapable of being stored in the database system, or is otherwise not stored in the database system. The ability of embodiments to provide access to such data via the database system can improve the usability of the database system.
    Type: Grant
    Filed: February 28, 2011
    Date of Patent: February 2, 2016
    Assignee: salesforce.com, inc.
    Inventors: Kedar Doshi, Sonali Agrawal, Simon Wong, Chaitanya Bhatt, Sandip Ghosh, Gary Baker, Walter Macklem
  • Patent number: 9246959
    Abstract: Systems and methods are provided for location-based social network feeds. A system identifies a geolocation of a display device. The system identifies a first network feed and a second network feed associated with a user profile associated with the display device. The system identifies a first geolocation associated with the first network feed. The system identifies a second geolocation associated with the second network feed. The system calculates a first proximity between the first geolocation and the geolocation of the display device. The system calculates a second proximity between the second geolocation and the geolocation of the display device. The system outputs, to the display device, the first network feed based on the first proximity and the second network feed based on the second proximity.
    Type: Grant
    Filed: August 1, 2013
    Date of Patent: January 26, 2016
    Assignee: salesforce.com, inc.
    Inventors: Zachary J. Dunn, Joseph M. Olsen
  • Patent number: 9246699
    Abstract: Embodiments are described for a system and method for testing a plurality of web resources, such as web sites and/or web servers in a distributed client-server computer network. Embodiments include a method of configuring a proxy server to forward incoming HTTP requests back to a fixed port on the IP address of the sender of the incoming HTTP request to effectively remove the requirement of domain name resolution from the test environment. A reflective proxy server reflects requests from a source IP address back to that same IP address on a specific port on the testing computer to permit the testing of arbitrary web site domain names without performing DNS resolution at any step in the process, thus removing the need to modify the testing computer's host's file.
    Type: Grant
    Filed: February 16, 2011
    Date of Patent: January 26, 2016
    Assignee: salesforce.com, inc.
    Inventors: Steven S. Lawrance, Agathish Varadharajan
  • Patent number: 9244992
    Abstract: A method and system for conducting an offline session simulating an online session between a client and server in a network environment. The client imports data and functional logic from the server prior to going offline. The imported functional logic is embedded into a format or document that is capable of being interpreted and performed by the local interface at the client that is used to interact with server during an online session. Whether offline or online, the user utilizes the same local interface at the client to transmit instructions to the functional logic in order to manipulate the data. In an offline session, such instructions cause the imported and embedded functional logic to execute, thereby manipulating the data that is imported at the client. Known synchronization methods may also be used in order to maintain consistency and coherency between the imported data at the client and the database at the server.
    Type: Grant
    Filed: February 29, 2012
    Date of Patent: January 26, 2016
    Assignee: salesforce.com, inc.
    Inventor: Christopher D. Hopkins
  • Patent number: 9245252
    Abstract: A method and system for determining on-line influence in social media is disclosed. A recursive site influence modeling module computes a site influence from aggregated viral properties of content hosted by the site and further integrates, in the formulation of the site influence model, the influence of commentors, commenting on the hosted content, and the influence of individuals cited in the content. The influence of the commentors and individuals is calculated by aggregating viral properties of related content and as well by taking into account the influence of outlets owned by the commentors and the individuals.
    Type: Grant
    Filed: May 7, 2009
    Date of Patent: January 26, 2016
    Assignee: salesforce.com, inc.
    Inventors: Christopher Daniel Newton, Marcel Albert Lebrun, Christopher Bennett Ramsey
  • Patent number: 9246707
    Abstract: Methods and system for cost-based email routing is provided. Such methods and systems can route high volume of email messages with improved email throughput. Such methods and systems may involve a variety of components, for example, at least one email data store for receiving, storing, and sending high volume of email message, a plurality of mail servers for routing email messages to their recipient domains based through a lowest cost associated with sending high volume of email messages to their recipient domains from the plurality of mail servers, and at least one email processing module for measuring the cost associated with sending each email messages to its recipient domain from each of the plurality of mail servers.
    Type: Grant
    Filed: March 16, 2011
    Date of Patent: January 26, 2016
    Assignee: salesforce.com, inc.
    Inventor: Vijay Swamidass
  • Patent number: 9246892
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for managing access to data based on information associated with a physical location of a user. These mechanisms and methods for managing access to systems, products, or data based on information associated with a physical location of a user can enable improved data management efficiency, enhanced data management accuracy, decreased data management costs, decreased licensing costs, increased security, additional marketing opportunities, etc.
    Type: Grant
    Filed: December 11, 2013
    Date of Patent: January 26, 2016
    Assignee: salesforce.com, inc.
    Inventor: Daniel Thomas Harrison
  • Patent number: 9245145
    Abstract: Methods and systems are provided for regulating access to a database by a server. One exemplary method involves the server receiving one or more requests for an activity with respect to the database and determining an attempted usage for the activity over a monitoring period by a source of the requests. When the attempted usage exceeds an allowed usage of the activity for the monitoring period, the server provides a human verification test to the source and thereafter initiates the activity with respect to the database in response to receiving a satisfactory human verification response to the human verification test from the source.
    Type: Grant
    Filed: March 7, 2013
    Date of Patent: January 26, 2016
    Assignee: salesforce.com, inc.
    Inventors: Zhaogang Wo, Venkata Muralidhar Tejomurtula, Maryann Patel, Fang Wong, Atul Singh, Christopher Williams, Pawan Nachnani
  • Patent number: 9244660
    Abstract: The technology disclosed relates to a self-service customization protocol for a single page website that implements a support component add-in to the CRM website. The self-service customization protocol includes a plurality of page elements that can be easily edited by the customers without any coding.
    Type: Grant
    Filed: August 13, 2014
    Date of Patent: January 26, 2016
    Assignee: salesforce.com, inc.
    Inventors: Chetanya Chauhan, Michael Chou, Joseph Shelby Hubick
  • Patent number: 9245257
    Abstract: Disclosed are systems, apparatus, and methods for generating a user profile interface based on skill information associated with a user. Skill information associated with the user may be received. The skill information may include data values that identify at least one skill associated with the user, and that further identify a skill level associated with the at least one skill. A plurality of user interface components may be generated based on the received skill information. The plurality of user interface components may be configured to display a graphical representation generated based on at least some of the skill information. An input may be received. The input may identify a configuration of the plurality of user interface components and may further identify a representation of the skill information within the plurality of user interface components. The plurality of user interface components may be rendered and displayed on a display device.
    Type: Grant
    Filed: April 30, 2013
    Date of Patent: January 26, 2016
    Assignee: salesforce.com, inc.
    Inventor: Jager McConnell
  • Patent number: 9244995
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for synchronizing a server and an on-demand database service. These mechanisms and methods for synchronizing a server and an on-demand database service can enable embodiments to synchronize a larger amount of data. The ability of embodiments to provide such feature can enable more effective synchronization of a user-level sharing entity database with a multi-user on-demand database service.
    Type: Grant
    Filed: May 12, 2014
    Date of Patent: January 26, 2016
    Assignee: salesforce.com, inc.
    Inventors: Greg Salmon, Chris Hopkins, Anant Verma, Jesse Collins, Craig Weissman
  • Patent number: 9247051
    Abstract: A method and apparatus for tracking and responding to mobile events in a relationship management system is described. The method may include detecting a mobile event associated with a user of a relationship management system. Furthermore, the method may include analyzing the mobile event to determine at least one relationship management process associated with the user for which the mobile event is related. The method may also include generating one or more relationship management system notifications for transmission to the mobile device of the user prior to initiation of the mobile event, and generating one or more relationship management suggestions or relationship management system notifications for transmission to the mobile device of the user after a termination of the mobile event.
    Type: Grant
    Filed: February 28, 2014
    Date of Patent: January 26, 2016
    Assignee: salesforce.com, inc.
    Inventors: Jason Li, Adam Evans, Steve Loughlin, Patricio Echague
  • Patent number: 9244599
    Abstract: Methods and apparatus, including computer program products, implementing and using techniques for providing a customized representation of a business process involving one or more organizational entities that are accessible through a network. A user interface that can display a customized representation of a business process is provided. User information, including user privileges associated with the business process, is stored in a central repository that is accessible through the network. A request to view the business process is received from a first user through the user interface. The user privileges for the first user are retrieved from the central repository. A customized representation of the business process is displayed with the user interface. The customized representation is in compliance with the retrieved user privileges for the first user.
    Type: Grant
    Filed: March 13, 2013
    Date of Patent: January 26, 2016
    Assignee: salesforce.com, inc.
    Inventors: Mangesh P. Bhandarkar, Michael K. Dewey
  • Patent number: 9244954
    Abstract: In a method, system, and computer-readable medium having instructions for customizing standard formula fields, at least a portion of a formula is received for a standard database field of a standard database entity in a multi-tenant database and the standard database entity is used by a plurality of tenants, a date range is stored for maintaining at least the portion of the formula, information on one or more variables of the formula is received, a value is calculated for the standard database field with at least the portion of the formula and information on the one or more variables of the formula and one or more database entities depend on the value for the standard database field, and the value is stored for the standard database field.
    Type: Grant
    Filed: September 12, 2014
    Date of Patent: January 26, 2016
    Assignee: salesforce.com, inc.
    Inventors: Tyler Ziemann, Susan S. Levine, Neeraj Ahuja
  • Publication number: 20160021166
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for facilitating user-controlled mapping of sites and synchronization of their content. In one embodiment and by way of example, a method includes receiving a first generation request for generating a site template in a first site network. The first generation request is received at a first computing device. The method may further include generating the site template, generating a child site based on the site template, and mapping the child site to one or more of a parent site and one or more child sites within the first site network.
    Type: Application
    Filed: June 26, 2015
    Publication date: January 21, 2016
    Applicant: salesforce.com, inc.
    Inventors: PHILIP NORMAN CALVIN, SONALI AGRAWAL, ERIC DORGELO, SHELBY HUBICK
  • Patent number: 9239722
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for interacting with a process diagram. These mechanisms and methods for interacting with a process diagram may allow for a user's enhanced interactive experience with the process diagram. The ability of embodiments to provide such enhancements may allow for improved navigation of the process diagram, searching of the process diagram, editing of the process diagram, etc.
    Type: Grant
    Filed: March 31, 2010
    Date of Patent: January 19, 2016
    Assignee: salesforce.com, inc.
    Inventors: Patrick Calahan, Shilpa Goel, Varadarajan Rajaram, David Park, Miguel Canizares, Venkadeshkumar Dhandapani
  • Patent number: 9240016
    Abstract: Disclosed herein are systems and methods for implementing predictive query interface as a cloud service including means for exposing an interface to client devices operating remotely from a host organization, wherein the interface is accessible by the client devices via a public Internet; executing a predictive database at the host organization as an on-demand cloud based service for one or more subscribers; authenticating one of the client devices by verifying the client device is associated with one of the subscribers and based further on authentication credentials for the respective subscriber; receiving a request from the authenticated subscriber via the interface; executing a predictive query or a latent structure query against indices of the predictive database generated from a dataset of columns and rows on behalf of the authenticated subscriber, the indices representing probabilistic relationships between the rows and the columns of the dataset; and returning a predictive record set to the authenticat
    Type: Grant
    Filed: August 29, 2013
    Date of Patent: January 19, 2016
    Assignee: salesforce.com, inc.
    Inventors: Beau David Cronin, Cap Christian Petschulat, Eric Michael Jonas, Max Gasner
  • Patent number: 9241017
    Abstract: Disclosed are methods, apparatus, systems, and computer readable storage media for interacting with components across different domains in a single user interface in an online social network. The user interface includes a first component and a second component, where the first component exposes content from a first database system at a first network domain and the second component exposes content from a second database system at a second network domain. A first interaction with the first component is received at a computing device, followed by a reference being provided in the second component, where the reference includes information related to the first interaction. A second interaction with the second component regarding the reference can be received at the computing device. Interactions between the components hosted on different database systems can occur through an application programming interface (API).
    Type: Grant
    Filed: July 3, 2013
    Date of Patent: January 19, 2016
    Assignee: salesforce.com, inc.
    Inventors: Scott D. Beechuk, Orjan N. Kjellberg, Arvind Krishnan
  • Publication number: 20160011845
    Abstract: A user engaged in an online chat session with one or more other users can start a screen sharing session with the other users without having to leave the context of the online chat session. In an implementation, a chat window for the chat session includes a screen sharing button. The screen sharing button can be clicked to start a screen sharing session with the other chat participants. A system generated message is displayed within the chat windows of the other chat participants inviting them to view the remote screen. Upon accepting the invite, a viewer is launched to show the information being displayed on the remote screen. A variety of enhanced features and functions are also presented in the context of screen sharing in an information networking environment.
    Type: Application
    Filed: September 23, 2015
    Publication date: January 14, 2016
    Applicant: salesforce.com, inc.
    Inventor: Santhosh Kumar Kuchoor
  • Publication number: 20160012454
    Abstract: Database computer systems are provided for determining influence of various categories of content sources on a selected brand. A brand profile using terms and URLs associated with the selected brand is stored in a database. The computer queries popular search engines over the Internet using the terms and URLs from the database as search terms. The results are classified according to their category of content sources and impact values and a brand ownership score are calculated from the classified results and from other weights associated to the ranks of the results, to the category of content sources and to the search engines. The category of content sources having ownership of the selected brand is then identified.
    Type: Application
    Filed: September 9, 2015
    Publication date: January 14, 2016
    Applicant: SALESFORCE.COM, INC.
    Inventors: Christopher Daniel Newton, Marcel Albert Lebrun, Christopher Bennett Ramsey