Patents Assigned to salesforce.com
  • SYSTEMS AND METHODS FOR MANAGING DATA TIERS ON A USER INTERFACE
    Publication number: 20140068512
    Abstract: A computer-implemented method executable by a multi-tenant server system for managing data tiers on user interfaces (UIs). The method includes presenting, at a first user session, a first UI displaying a first application button and a second application button; recording the selection by a user of the first application button; displaying a second UI, in response to the selection by the user of the first application button, the second UI including first and second function buttons within the first application; recording the selection by the user of the first function button within the first application; and displaying, at a second user session, a third UI with the first application opened and displaying the first function button in a first, visible tier.
    Type: Application
    Filed: August 5, 2013
    Publication date: March 6, 2014
    Applicant: salesforce.com, inc.
    Inventors: Nelson Wong, Daniel Wong
  • SYSTEM, METHOD AND COMPUTER PROGRAM PRODUCT FOR PERFORMING A SYNCHRONIZATION OF DATA
    Publication number: 20140067921
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for performing a synchronization of data. These mechanisms and methods for performing a synchronization of data can enable a more efficient synchronization, time and resource savings, an enhanced user experience, etc.
    Type: Application
    Filed: October 21, 2013
    Publication date: March 6, 2014
    Applicant: salesforce.com, inc.
    Inventors: Didier Prophete, Ronald F. Fischer, Sönke Rohde
  • SYSTEMS AND METHODS FOR BATCH PROCESSING OF DATA RECORDS IN AN ON-DEMAND SYSTEM
    Publication number: 20140067760
    Abstract: Systems and methods are provided for batch processing of data records in an on-demand system. A marker is stored that identifies a node in an on-demand system and identifies a most recent data record processed in a relational database management system by the node. The marker is used to query the database management system to identify a batch of records for the node to process. The batch of records is processed by the node to update a client of data changes reflected by the batch of records.
    Type: Application
    Filed: August 9, 2013
    Publication date: March 6, 2014
    Applicant: Salesforce.com, Inc
    Inventors: Raj Rajendran, Navin K. Ramineni, Priya Sethuraman, Stephen Gesin, Varun Gupta
  • COMPUTER IMPLEMENTED METHODS AND APPARATUS FOR IDENTIFYING A TOPIC FOR A TEXT
    Publication number: 20140067814
    Abstract: Disclosed are methods, apparatus, systems, and computer-readable storage media for identifying a topic for a text. In some implementations, one or more servers maintain a plurality of data entries in one or more database tables storing text data, each data entry of a first portion of the data entries including: a text sequence, a topic, and a text-to-topic association score indicating a number of times that the text sequence appears in a processed text associated with the topic, each data entry of a second portion of the data entries including a total word score indicating a number of times that a respective text sequence appears in one or more processed texts. The one or more servers may receive an incoming text and identify a topic for the incoming text by processing the text sequences of the incoming text in relation to the data entries in the database tables.
    Type: Application
    Filed: September 4, 2013
    Publication date: March 6, 2014
    Applicant: salesforces.com, inc.
    Inventors: Joel Palmert, Erik Gustafson
  • SYSTEMS AND METHODS FOR CONTENT MANAGEMENT IN AN ON DEMAND ENVIRONMENT
    Publication number: 20140068737
    Abstract: The technology disclosed relates to hosting legacy data sources in a cloud environment. In particular, it relates to providing users with flyweight access to content stored in legacy content repositories from within cloud based applications. It uses full-duplex secure transport tunnels and repository-specific connectors to traverse security layers and access the content repositories. It also creates virtual objects representing the content in the content repositories and embeds them in the cloud based applications.
    Type: Application
    Filed: March 15, 2013
    Publication date: March 6, 2014
    Applicant: Salesforce.com, Inc.
    Inventors: Mike Micucci, Suarav Mohapatra, David Goldbrenner
  • SYSTEM AND METHOD FOR AUTOMATICALLY INSERTING CORRECT ESCAPING FUNCTIONS FOR FIELD REFERENCES IN A MULTI-TENANT COMPUTING ENVIRONMENT
    Publication number: 20140068416
    Abstract: Methods and systems are provided for automatically correcting escaping functions in a module of page rendering code. The method includes: providing an HTML escaping schema and a script escaping schema; identifying a first character sequence having a first escaping function; determining whether the first character sequence is coded in HTML or coded as a scripted element; correcting the first escaping function using the HTML escaping schema if the first character sequence is coded in HTML; and correcting the first escaping function using the script escaping schema if the first character sequence is coded as a scripted element.
    Type: Application
    Filed: September 5, 2013
    Publication date: March 6, 2014
    Applicant: Salesforce.com, Inc.
    Inventor: Steven Lawrance
  • MECHANISM FOR FACILITATING SCALING AND EFFICIENT MANAGEMENT OF DATABASE SYSTEMS AND RESOURCES IN AN ON-DEMAND SERVICES ENVIRONMENT
    Publication number: 20140067852
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for facilitating efficient management of database systems and resources in an on-demand services environment in a multi-tenant environment according to one embodiment. In one embodiment and by way of example, a method includes receiving a job request from a user associated with an organization, where the job request may is placed at a computing device. The method may further include generating, at the local database coupled with the computing device, a dynamic cache having a first table comprising external data from an external data source, communicating the first table of the dynamic cache with a second table at the local database, where the second table comprises local data from the local database, and processing the job request at the local database using the dynamic cache.
    Type: Application
    Filed: March 15, 2013
    Publication date: March 6, 2014
    Applicant: SALESFORCE.COM,INC.
    Inventors: DANIEL WONG, PUNIT JAIN, YANIK GRIGNON GRIGNON
  • SYSTEM AND METHOD FOR DYNAMICALLY DEBUGGING DATA IN A MULTI-TENANT DATABASE ENVIRONMENT
    Publication number: 20140068568
    Abstract: Methods and systems are provided for debugging application code in an on demand environment. The method includes executing the code on a server in the on demand environment; identifying a first location within the code having a suspected error; defining a first check point within the code corresponding to the first location; subsequently re-executing the code, including the first check point, on the server; creating a memory dump corresponding the first check point during re-execution of the code; and debugging the code based on the heap dump without suspending subsequent re-execution of the code.
    Type: Application
    Filed: September 4, 2013
    Publication date: March 6, 2014
    Applicant: salesforce.com, inc.
    Inventor: Peter Wisnovsky
  • Methods and systems for using distributed memory and set operations to process social networks
    Patent number: 8667012
    Abstract: Systems and methods for managing and evaluating a social network. The social network is represented as a graph structure and stored in distributed memory. A viable path from one node that is not directly connected to another node in the graph structure may be determined by traversing the graph in stages, moving outward from each node in stages until common midpoint nodes are found providing a connection between the nodes. When midpoint nodes are found, the paths connecting the one node to the other node may be reconstructed.
    Type: Grant
    Filed: January 11, 2012
    Date of Patent: March 4, 2014
    Assignee: salesforce.com, inc.
    Inventors: Matthew Fuchs, Arun Kumar Jagota
  • System, method and computer program product for versioning content in a database system using content type specific objects
    Patent number: 8666937
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for versioning content in a database system using content type specific objects. These mechanisms and methods for versioning content in a database system using content type specific objects can enable embodiments to provide a database system which stores information associated with multiple versions of content. The ability of embodiments to provide a database system which supports content versioning can enable an efficient and comprehensive storage of content types having different features by the database system.
    Type: Grant
    Filed: March 14, 2011
    Date of Patent: March 4, 2014
    Assignee: salesforce.com, inc.
    Inventors: Simon Wong, Walter Macklem, Mark Fischer, Orjan Kjellberg, Oliver Pin, Sonali Agrawal, Ron Pragides, Etienne Giraudy
  • Methods and systems for performing high volume searches in a multi-tenant store
    Patent number: 8666974
    Abstract: Method and systems for performing high volume searches are described. In one example a method includes receiving a query directed to a database, the database including a plurality of items, determining whether the query complies with one of a plurality of search criteria, each of the plurality of search criteria corresponding to a predefined index of the database, selecting a predefined index of the database corresponding to one of the plurality of search criteria if the query complies with said search criterion, the index containing entries that comply with the corresponding search criterion, applying the query to the selected index to find database items referenced in the index, selecting items based on applying the query to the selected index, building a report for the query, the report including only items of the selected index.
    Type: Grant
    Filed: April 14, 2011
    Date of Patent: March 4, 2014
    Assignee: salesforce.com, inc.
    Inventors: Kevin Oliver, Paul Burstein, Jeffrey M. Bergan, William A. Press
  • Application identity design
    Patent number: 8667558
    Abstract: Methods and apparatus, including computer program products, implementing and using techniques for providing user credentials over a network to a remote computer application. User credentials for the remote computer application are stored in a central repository that is accessible through the network. A request is sent to a service to perform, on behalf of a user, a particular task involving the remote computer application. It is determined whether the service has been granted permission to act on behalf of the user with respect to the remote computer application. When the service has permission to act on behalf of the user, the service is used to retrieve the user's credentials for the remote computer application from the central repository and to supply the retrieved user credentials to the remote computer application.
    Type: Grant
    Filed: September 14, 2012
    Date of Patent: March 4, 2014
    Assignee: salesforce.com, inc.
    Inventors: Thomas Nabiel Boulos, Prasanta Kumar Behera
  • METHODS AND SYSTEMS FOR DYNAMICALLY SUGGESTING ANSWERS TO QUESTIONS SUBMITTED TO A PORTAL OF AN ONLINE SERVICE
    Publication number: 20140059057
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for dynamically suggesting answers to questions submitted to a portal of an online service. These mechanisms and methods for dynamically suggesting answers to questions submitted to a portal of an online service can enable embodiments to provide help document suggestions with limited user input. The ability of embodiments to provide help document search term suggestions with limited user input can enable users to quickly and efficiently find useful help documents.
    Type: Application
    Filed: October 29, 2013
    Publication date: February 27, 2014
    Applicant: SALESFORCE.COM, INC.
    Inventors: Patrick McFarlane, Ganesh Mathrubootham, Shuchun Yang
  • System, method and computer program product for publicly providing web content of a tenant using a multi-tenant on-demand database service
    Patent number: 8661056
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for publicly providing web content of a tenant using a multi-tenant on-demand database service. These mechanisms and methods for publicly providing web content of a tenant using a multi-tenant on-demand database service can allow the web content to be published by a tenant using the multi-tenant on-demand database service for use by non-tenants of the multi-tenant on-demand database service.
    Type: Grant
    Filed: November 3, 2009
    Date of Patent: February 25, 2014
    Assignee: salesforce.com, inc.
    Inventors: Bulent Cinarkaya, Steven Tamm, Jayesh Sureshchandra, Alex Warshavsky, Irandi Upeka Bulumulla, Benjamin Fry, Kenneth Douglas Scott, David Brooks
  • Method and system for on-demand communities
    Patent number: 8660992
    Abstract: In an embodiment, communities are generated on demand. In this specification a community is a group of webpages in which users share ideas with one another by posting ideas and sending messages for one another to read. An on-demand community is a community that may be created via tools specialized for creating communities, with just a few keys strokes and/or mouse clicks and by adding information (e.g., about the members and/or the topic or set of topics that the community is focused upon), such that a community may be established within a short amount of time, such as a few minutes or a few hours. Optionally, the communities may be initially populated with ideas related to a particular topic or set of topics. Optionally, each member may be provided with tools for establishing one or more profile page and/or one or more friend pages.
    Type: Grant
    Filed: July 20, 2012
    Date of Patent: February 25, 2014
    Assignee: salesforce.com, inc.
    Inventors: Norimasa Yoshida, Jamie Veere Coleman Grenney, Likuo Lin, Justin Lin
  • Business networking information feed alerts
    Patent number: 8661076
    Abstract: Various embodiments described or referenced herein are directed to different devices, methods, systems, and computer products for providing information external to an organization in an information feed. A message may be received from an information service provider in accordance with a previously defined request. The defined request may include one or more parameters specifying requested data. The message may include data provided in accordance with the one or more parameters. The data in the message may be processed to create a data object. The data object may include at least a portion of the data provided in accordance with the one or more parameters. The data object may be stored in a database. The data object may then be provided for display on a display device in an information feed associated with the record.
    Type: Grant
    Filed: December 20, 2010
    Date of Patent: February 25, 2014
    Assignee: salesforce.com, inc.
    Inventor: Bradley Herman
  • Mechanism for facilitating dynamic visual workflow and task generation in an on-demand services environment
    Patent number: 8660881
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for facilitating dynamic generating of visual workflow and corresponding tasks in an on-demand services environment. In one embodiment and by way of example, a method includes receiving a request to perform a business process at a computing system. The performing of the business process may include creating a new business process relating to workings of an organization. The method may further include interpreting content of the request, and dynamically generating a visual workflow in response to the interpretation of the content of the request. The visual workflow may be used to perform the business process.
    Type: Grant
    Filed: December 2, 2011
    Date of Patent: February 25, 2014
    Assignee: Salesforce.com, Inc.
    Inventors: Stephen Wood, Samuel William Bailey
  • METHOD, SYSTEM, AND COMPUTER PROGRAM PRODUCT FOR FACILITATING COMMUNICATION IN AN INTEROPERABILITY NETWORK
    Publication number: 20140053235
    Abstract: Methods and apparatus are described for facilitating communication among a plurality of entities via an interoperability network. Each entity has policy data corresponding thereto governing interaction with the entity via the interoperability network. A message is transmitted from a first one of the entities to a second one of the entities. The first entity has first policy data corresponding thereto and the second entity has second policy data corresponding thereto. The transmitted message was handled in the network according to combined policy data representing a combination of the first and second policy data.
    Type: Application
    Filed: October 16, 2013
    Publication date: February 20, 2014
    Applicant: Salesforce.com, inc.
    Inventors: Alexander Lerner, Michael K. Dewey
  • METHODS AND SYSTEMS FOR BATCH PROCESSING IN AN ON-DEMAND SERVICE ENVIRONMENT
    Publication number: 20140053160
    Abstract: In accordance with embodiments disclosed herein, there are provided mechanisms and methods for batch processing in an on-demand service environment. For example, in one embodiment, mechanisms include receiving a processing request for a multi-tenant database, in which the processing request specifies processing logic and a processing target group within the multi-tenant database. Such an embodiment further includes dividing or chunking the processing target group into a plurality of processing target sub-groups, queuing the processing request with a batch processing queue for the multi-tenant database among a plurality of previously queued processing requests, and releasing each of the plurality of processing target sub-groups for processing in the multi-tenant database via the processing logic at one or more times specified by the batch processing queue.
    Type: Application
    Filed: October 23, 2013
    Publication date: February 20, 2014
    Applicant: SALESFORCE.COM, INC.
    Inventors: Gregory D. Fee, William J. Gallagher
  • Method and system for optimizing queries in a multi-tenant database environment
    Patent number: 8655867
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for query optimization in a database system. These mechanisms and methods for query optimization in a database system can enable embodiments to optimize OR expression filters referencing different logical tables. The ability of embodiments to optimize OR expression filters referencing different logical tables can enable optimization that is dynamic and specific to the particular tenant for whom the query is run and improve the performance and efficiency of the database system in response to query requests.
    Type: Grant
    Filed: January 26, 2011
    Date of Patent: February 18, 2014
    Assignee: Salesforce.com, Inc.
    Inventors: Jesse Collins, Jaikumar Bathija